RAID Xanadu User Manual page 173

Condition
In an environment in
which a Windows OS is
used in the business
server, [Automatic
collection] was specified
in the host information
collection method
specification screen of the
initialization wizard, but
the host is not displayed
in [Selection host] of the
logical disk binding
screen
The screen that was being
used cannot be seen
The cursor or button
focus becomes unknown
when the TAB key is
pressed
Check as follows.
* Refer to Chapter 6 "Volume List Installation (Windows)"of the
installation guide for OS in which automatic collection of host
information is possible.
1. Confirm that the iSMvollist command or ControlCommand has
been installed on the business server. (This can be checked from
[Add or Remove Programs] in [Control Panel].)
2. Since it is possible that the host recognize volume is not being
recognized by the business server (OS), restart iSM Host Agent
Service (RAID Storage Manager Host Agent). (Execute from
[Services] in [Administrative Tools].)
Three minutes later, click the [Refresh] button in the logical disk
binding screen of the Storage Manager client (Web GUI)
initialization wizard, select [Update with info from Storage
Manager server], click [OK], and perform host specification
again.
3. If host information is not displayed in the logical disk binding
screen even after executing (2) above, refer to 3.4 "Host
Information Collection" in the "User's Manual" and execute the
host information collection command to register host information
in the disk array. Alternatively, execute the host information
collection command to output a host information file.
Subsequently, after confirming that host information registration
or host information file output completed normally, click the
[Refresh] button in the logical disk binding screen, select [Update
with info from Storage Manager server] or [Update with info file],
click [OK], and then perform host specification in the logical disk
binding screen again.
4. If host information is not displayed in the logical disk binding
screen even after executing (3) above, it is possible that necessary
information failed to be fetched in initialization.
Contact your maintenance service agent.
It is possible that it is being hidden by another screen. Switch screens
using ALT+TAB.
Pressing the TAB key while pressing the CTRL key moves the cursor
or the button focus.
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Action