Beckman Coulter AutoMate 2500 Series Instructions For Use Manual page 178

Troubleshooting
Aliquot Module Troubleshooting
Power off the printer. Confirm that label liner is inserted correctly and the printer rollers
are clean. Follow the cleaning advice in
For support, contact your Beckman Coulter representative.
Printer Error States
On the printer display, the diagnostic system indicates
Report the printer error state to your Beckman Coulter representative.
Applicator Error Messages
Clear printer errors
• Select Cancel to clear the error results.
• Select the feed button to synchronize the label feed. Manually remove the peeled
labels.
• Select Pause to quit the error state.
• After error correction, the printer tries to reprint the missing label.
Applicator error messages in the printer display
Message
Air pressure ins.
Host stop/error
Label not depos.
Lower position
Reflection sensor
blinking
Upper position
5-8
Printer
Cause
Compressed air is switched off.
Labeling process was interrupted by a
stop signal via PLC interface.
Label was not affixed to the tube; after
the pad has moved back the label still
sticks on the pad.
Pad did not reach the labeling position
within 2 seconds after the movement of
the pad was started.
The switch state of the upper sensor at
the cylinder has not changed from the
start of the labeling process to the
signal from the labeling position sensor.
Pad did not reach the starting position
within 2 seconds after the pad left the
labeling position; or pad has left the
starting position unauthorized.
Maintenance.
any errors and the error
Check the shutoff valve.
If necessary, label the tube manually.
If possible, label the tube manually.
Contact your Beckman Coulter
representative.
Contact your Beckman Coulter
representative.
Contact your Beckman Coulter
representative.
type.
Remedy
B67471B