Action
Step 5
Open the left cover, reseat all connectors on the controller PCBA and then
POR the machine.
Does the error remain?
Finisher diverter jam service check
Action
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to
"Stapler/offset stacker lower interface cable
removal" on page
611.
Remove the left cover. Reseat the cable (J15) on the controller PCBA, then
POR the machine.
Does the error remain?
Step 3
Remove the left cover. Reseat the cable (J14) on the controller PCBA, then
reseat the same cable on the motor end. POR the machine.
Does the error remain?
Step 4
Reseat the cable (J8) on the controller PCBA, then POR the machine.
Does the error remain?
Step 5
Open the left cover, reseat all connectors on the controller PCBA and then
POR the machine.
Does the error remain?
Yes
Replace the controller
PCBA. Go to
offset stacker
controller PCBA
removal" on page
613.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Replace the controller
PCBA. Go to
offset stacker
controller PCBA
removal" on page
613.
If the error persists,
then replace the staple
finisher. Go to
finisher/offset stacker
option removal" on
page
Diagnostic information
197
No
The problem is solved.
"Stapler/
No
Replace the upper
interface cable of the
printer under the
staple finisher.
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.
"Stapler/
"Staple
595.
7463