Input/Output Option Paper Jam Errors; Input Option Jam Error Messages (242-245.99) - Lexmark MX81 Series Service Manual

Action
Step 7
Reseat all connectors on the controller PCBA, then POR the machine.
Does the error remain?

Input/output option paper jam errors

Input option jam error messages (242‑245.99)
Error code Description
242.01 Media remains detected by the tray 2 sensor (pass
through) after power on.
242.02 The media is late reaching the sensor (input) when
feeding from tray 2.
242.03 The media fed from tray 3 did not reach the tray 2
sensor (pass through).
242.06 Failure to feed from tray 2—media remains in tray 2
242.07 The media while feeding from tray 3 remains detected
by the tray 2 sensor (pass through).
242.09 Tray 2 pick motor lost encoder error
Yes
Replace the controller
PCBA. Go
controller PCBA
removal" on page
631.
If the error persists,
then replace the
mailbox option. Go to
"Mailbox assembly
removal" on page
624.
Action
1
POR the printer.
2
Open the media trays and make sure there are
no obstructions on the media path.
3
Check the following:
•
•
•
4
If only one option is installed, re‑seat the option
tray. If there are multiple options installed, swap
the current option with another matching media
tray to determine the source of the error.
If the error persists, then perform the following
service checks:
•
•
Diagnostic information
164
No
The problem is solved.
to"Mailbox
Make sure the size of the media loaded is
within specifications.
Make sure the tray guides are not set too
tight.
Make sure the tray is not overfilled.
For 250/550‑sheet trays—go to
sheet media tray option jam service check"
on page 176
For HCIT—go to "HCIT jam service check" on
page 178
7463
"250/550-