Printer Is Printing Solid Black Pages; Shadow Images Appear On Prints - Lexmark MX81 Series Service Manual

Printer is printing solid black pages

Actions
Step 1
Check the imaging unit for damage.
Is it free of damage?
Step 2
Remove any contamination from the imaging unit contacts.
Does the problem remain?
Step 3
Check the cables on the HVPS.
Are the above cables properly connected?

Shadow images appear on prints

Leading edge
A B C D
A B C D
A B C D
A B C D
Trailing edge
Actions
Step 1
Does the shadow image appear every two pages?
Step 2
Check the upper redrive for wear or damage.
Is it free of wear or damage?
Step 3
Check the transfer roller for surface contamination or excessive wear.
Is it free of contamination and wear?
Yes
Go to step 2.
Go to step 3.
Replace the HVPS. See
"HVPS removal" on
page
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Diagnostic information
43
No
Replace the imaging
unit.
Problem is solved.
Reconnect the cables.
402.
No
Go to step 3.
Replace the upper
redrive. See
redrive removal" on
page 363.
Replace the transfer
roller. See
roller removal" on
page 342.
7463
"Upper
"Transfer