Lexmark MX710 User Manual
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Lexmark MX710 User Manual

Mx710 series
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Download this manual See also: Driver Manual, Information Manual
MX710 Series
User's Guide
September 2012
www.lexmark.com
Machine type(s):
7463
Model(s):
032, 096, 232, 296

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Summary of Contents for Lexmark MX710

  • Page 1 MX710 Series User's Guide September 2012 www.lexmark.com Machine type(s): 7463 Model(s): 032, 096, 232, 296...

  • Page 2: Table Of Contents

    Contents Contents Safety information..................8 Learning about the printer.................10 Finding information about the printer....................10 Selecting a location for the printer......................11 Printer configurations..........................12 Understanding the basic functions of the scanner..................14 Using the ADF and scanner glass......................15 Understanding the printer control panel............16 Using the printer control panel.......................16 Understanding the colors of the indicator and Sleep button lights............16 Understanding the home screen......................17 Using the touch-screen buttons......................19...
  • Page 3 Contents Installing an Internal Solutions Port........................37 Installing a printer hard disk ..........................42 Removing a printer hard disk..........................48 Installing hardware options........................50 Order of installation............................50 Installing optional trays ............................50 Attaching cables............................53 Setting up the printer software.......................55 Installing the printer software ..........................55 Updating available options in the printer driver ....................56 Networking..............................57 Preparing to set up the printer on an Ethernet network..................57 Installing the printer on an Ethernet network ....................57...
  • Page 4 Contents Supported paper types and weights.........................87 Printing......................89 Printing forms and a document.......................89 Printing from a flash drive........................90 Using specialty media..........................92 Printing confidential and other held jobs....................94 Printing information pages........................96 Canceling a print job..........................96 Copying......................98 Making copies............................98 Copying photos............................99 Copying on specialty media........................99 Customizing copy settings........................100 Placing information on copies.......................106 Canceling a copy job..........................106...
  • Page 5 Using Hibernate mode ............................229 Adjusting the brightness of the printer display ....................229 Recycling..............................230 Recycling Lexmark products ...........................230 Recycling Lexmark packaging..........................230 Returning Lexmark cartridges for reuse or recycling..................230 Securing the printer..................232 Statement of Volatility..........................232 Erasing volatile memory........................232 Erasing non‑volatile memory........................233 Erasing printer hard disk memory......................233 Configuring printer hard disk encryption....................234...
  • Page 6 Checking the status of parts and supplies from the Embedded Web Server ..........239 Estimated number of remaining pages....................239 Ordering parts and supplies........................240 Using genuine Lexmark parts and supplies.....................240 Ordering toner cartridges ..........................240 Ordering an imaging unit ..........................241 Ordering a maintenance kit ..........................241 Storing supplies.............................242...
  • Page 7 Contents Troubleshooting..................269 Understanding printer messages......................269 Solving printer problems........................286 Solving print problems..........................294 Solving copy problems..........................319 Solving fax problems..........................323 Solving scanner problems........................329 Solving home screen applications problems..................334 Embedded Web Server does not open....................334 Contacting customer support........................335 Notices.....................336 Product information..........................336 Edition notice............................336 Power consumption..........................341 Index......................353...

  • Page 8: Safety Information

    Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 9 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

  • Page 10: Learning About The Printer

    Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...

  • Page 11: Selecting A Location For The Printer

    Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.

  • Page 12: Printer Configurations

    If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

  • Page 13: Basic Model

    Learning about the printer Basic model Automatic document feeder (ADF) ADF tray ADF bin Standard bin Printer control panel 100‑sheet multipurpose feeder Standard 550‑sheet tray...

  • Page 14: Understanding The Basic Functions Of The Scanner

    Learning about the printer Fully configured model The following illustration shows the maximum number of optional trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Optional 550‑sheet tray Optional 250‑sheet trays Caster base Optional 2100‑sheet tray When using optional trays: •...

  • Page 15: Using The Adf And Scanner Glass

    Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two- Use the scanner glass for single‑page documents, book pages, sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

  • Page 16: Understanding The Printer Control Panel

    Understanding the printer control panel Understanding the printer control panel Using the printer control panel @ ! . A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Use the Display...

  • Page 17: Understanding The Home Screen

    Understanding the printer control panel Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention.
  • Page 18 Understanding the printer control panel Touch Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. Arrows Scroll up or down. Forms and Favorites Quickly find and print frequently used online forms. Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state.

  • Page 19: Using The Touch-Screen Buttons

    Understanding the printer control panel Feature Description Warning If an error condition occurs, then this icon appears. Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. •...

  • Page 20: Other Touch-Screen Buttons

    Understanding the printer control panel Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen.

  • Page 21: Setting Up And Using The Home Screen Applications

    • There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com or inquire at your point of purchase. Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server.

  • Page 22: Accessing The Embedded Web Server

    Setting up and using the home screen applications For Macintosh users Note: This is applicable only in Mac OS X version 10.5 or later. From the Apple menu, navigate to: System Preferences > Network Click Ethernet, Wi‑Fi, or AirPort. Click Advanced > TCP/IP. Look for IPv4 Address.

  • Page 23: Understanding The Different Applications

    Embedded Web Server, see “Accessing the Embedded Web Server” on page 22. For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT > Do either of the following: •...

  • Page 24: Setting Up Card Copy

    Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Quickly and easily copy insurance, identification, and other wallet‑size cards.

  • Page 25: Using Myshortcut

    Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e- mail jobs.

  • Page 26: Setting Up Scan To Network

    Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations.

  • Page 27: Setting Up Remote Operator Panel

    Setting up and using the home screen applications To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer.
  • Page 28 Setting up and using the home screen applications To export or import a configuration for multiple applications, do the following: Click Settings > Import/Export. Do either of the following: • To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions on the computer screen to save the configuration file.

  • Page 29: Additional Printer Setup

    Forms barcode – PRESCRIBE – IPDS – Printcryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – Parallel 1284-B interface – MarkNet N8350 802.11 b/g/n wireless printer server – MarkNet N8130 10/100 fiber interface – RS-232-C serial interface...

  • Page 30: Accessing The Controller Board

    Additional printer setup Accessing the controller board Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 31 Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors. Lexmark Internal Solutions Port or printer hard disk connector Option card connector Memory card connector...
  • Page 32 Additional printer setup Reattach the shield, and then align the screws with the holes. Tighten the screws on the shield.

  • Page 33: Installing A Memory Card

    Additional printer setup Close the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 34 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Reattach the controller board shield, and then the controller board access cover.

  • Page 35: Installing An Optional Card

    Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 36 Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board access door.

  • Page 37: Installing An Internal Solutions Port

    Additional printer setup Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 38 Additional printer setup Remove the metal cover from the ISP opening. Loosen the screw. Lift the metal cover, and then pull it out completely.
  • Page 39 Additional printer setup Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated firmly on the controller board cage.
  • Page 40 Additional printer setup Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
  • Page 41 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly.

  • Page 42: Installing A Printer Hard Disk

    Additional printer setup Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 43 Additional printer setup Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
  • Page 44 Additional printer setup To install a printer hard disk onto the ISP: Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place.
  • Page 45 Additional printer setup To install a printer hard disk directly on the controller board cage: Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly.
  • Page 46 Additional printer setup Use the two provided screws to attach the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
  • Page 47 Additional printer setup...

  • Page 48: Removing A Printer Hard Disk

    Additional printer setup Removing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 49 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk. Set aside the printer hard disk.

  • Page 50: Installing Hardware Options

    If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
  • Page 51 Additional printer setup Unpack the optional tray, and then remove all packing material. Pull out the tray completely from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Lock the wheels of the caster base to secure the printer, then align the printer with the tray, and then slowly lower the printer into place.
  • Page 52 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

  • Page 53: Attaching Cables

    Additional printer setup Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 56. To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
  • Page 54 Additional printer setup Use the EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port.

  • Page 55: Setting Up The Printer Software

    Additional printer setup Organizing cables Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer. Setting up the printer software Installing the printer software Note: If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first.

  • Page 56: Updating Available Options In The Printer Driver

    Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed. Using the Internet Go to the Lexmark Web site at http://support.lexmark.com. Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system Download the printer driver, and then install the printer software.

  • Page 57: Networking

    Additional printer setup Add any installed hardware options, and then click OK. Networking Notes: • Purchase a MarkNet N8350 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the setup sheet that came with the adapter. •...

  • Page 58: Preparing To Set Up The Printer On A Wireless Network

    Additional printer setup For Macintosh users Allow the network DHCP server to assign an IP address to the printer. Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu •...

  • Page 59: Connecting The Printer To A Wireless Network Using Wi-Fi Protected Setup

    Additional printer setup Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. •...

  • Page 60: Connecting The Printer To A Wireless Network Using The Embedded Web Server

    Additional printer setup Using the Push Button Configuration method From the printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start Push Button Method Follow the instructions on the printer display. Using the Personal Identification Number (PIN) method From the printer control panel, navigate to: >...

  • Page 61: Changing Port Settings After Installing A New Network Internal Solutions Port

    Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.

  • Page 62: Setting Up Serial Printing

    Additional printer setup • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Add the printer. • For IP printing: From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan –...

  • Page 63: Verifying Printer Setup

    Additional printer setup Set the COM port parameters. After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver. Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer. Open Device Manager.

  • Page 64: Loading Paper And Specialty Media

    Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 254 and “Storing paper” on page 86. Setting the paper size and type From the home screen navigate to: >...
  • Page 65 Loading paper and specialty media Squeeze, and then slide the width guide to the correct position for the size of the paper you are loading until it clicks into place. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 66 Loading paper and specialty media Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper you are loading. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 67 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with printable side facedown for one‑sided printing. Note: Make sure the paper or envelope is loaded properly.
  • Page 68 Loading paper and specialty media • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 69 Loading paper and specialty media • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.

  • Page 70: Loading The 2100-Sheet Tray

    Loading paper and specialty media Insert the tray. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
  • Page 71 Loading paper and specialty media Loading A5‑size paper Pull up and slide the width guide to the position for A5. Squeeze, and then slide the length guide to the position for A5 until it clicks into place.
  • Page 72 Loading paper and specialty media Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of paper you are loading.
  • Page 73 Loading paper and specialty media If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 74 Loading paper and specialty media Squeeze, and then slide the length guide to the correct position for the paper size you are loading. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 75 Loading paper and specialty media One‑sided printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.

  • Page 76: Loading The Multipurpose Feeder

    Loading paper and specialty media From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 77 Loading paper and specialty media Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper you are loading. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 78 Loading paper and specialty media Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •...
  • Page 79 Loading paper and specialty media • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. One‑sided (simplex) printing Two‑sided (duplex) printing •...

  • Page 80: Linking And Unlinking Trays

    Loading paper and specialty media For custom- or Universal- size paper, adjust the width guides to lightly touch the sides of the stack. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.

  • Page 81: Creating A Custom Name For A Paper Type

    Loading paper and specialty media Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray. Click Submit.
  • Page 82 Loading paper and specialty media • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu > Custom Types. Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names.

  • Page 83: Paper And Specialty Media Guide

    • The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site http://support.lexmark.com. Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability.

  • Page 84: Selecting Paper

    (electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
  • Page 85 Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).

  • Page 86: Storing Paper

    Paper and specialty media guide For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity...

  • Page 87: Supported Paper Types And Weights

    Paper and specialty media guide Dimensions 250‑ or 2100‑sheet Multipurpose Duplex Scanner Paper size 550‑sheet tray feeder glass trays Executive 184 x 267 mm (7.3 x 10.5 in.) Oficio (México) 216 x 340 mm (8.5 x 13.4 in.) Folio 216x 330 mm (8.5 x 13 in.) Statement 140 x 216 mm...
  • Page 88 Paper and specialty media guide Paper type 250‑ or 2100‑sheet Multipurpose Duplex Scanner glass 550‑sheet tray feeder trays Paper Card Stock Plain Envelope Rough Envelope Paper and Vinyl Labels Pharmacy Labels Transparencies...

  • Page 89: Printing

    Printing Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...

  • Page 90: Printing From A Flash Drive

    Printing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...

  • Page 91: Supported Flash Drives And File Types

    Printing • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display.

  • Page 92: Using Specialty Media

    Printing Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...

  • Page 93: Tips On Using Labels

    • Print samples on the labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. • Use labels designed specifically for laser printers.

  • Page 94: Printing Confidential And Other Held Jobs

    Printing Source Printing Printable side Paper orientation Multipurpose feeder Two‑sided Facedown Load the sheet with the bottom edge entering the printer first. Note: Check with the manufacturer or vendor to determine whether the preprinted letterhead is acceptable for laser printers. Tips on using transparencies •...
  • Page 95 Printing Notes: • Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. • You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.

  • Page 96: Printing Information Pages

    Printing Modifying confidential print settings Note: This feature is available only in network printers or printers connected to print servers. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

  • Page 97: Canceling A Print Job From The Computer

    Printing Canceling a print job from the computer For Windows users Open the printers folder. Click , or click Start and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK. Double‑click the printer icon. Select the print job you want to cancel.

  • Page 98: Copying

    Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

  • Page 99: Copying Photos

    Copying • The ADF indicator light comes on when the paper is loaded properly. Adjust the paper guides. From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy >...

  • Page 100: Customizing Copy Settings

    Copying Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > Load transparencies into the multipurpose feeder, and then touch Copy It.

  • Page 101: Making Copies Using Paper From A Selected Tray

    Copying Making copies using paper from a selected tray Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.

  • Page 102: Reducing Or Enlarging Copies

    Copying • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Navigate to: Copy to >...

  • Page 103: Adjusting Copy Quality

    Copying From the Scale area, touch to decrease or increase the value by 1%. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Note: Auto is the factory default setting. This automatically adjusts the scan image of the original document to fit the size of the paper onto which you are copying.

  • Page 104: Placing Separator Sheets Between Copies

    Copying Collated Not collated Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
  • Page 105 Copying Notes: • Make sure to set the paper size to letter, legal, A4, or JIS B5. • Make sure to set the copy size to 100%. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: •...

  • Page 106: Placing Information On Copies

    Copying Placing information on copies Placing a header or footer on pages Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.

  • Page 107: Understanding The Copy Options

    Copying Canceling a copy job while pages are being printed From the home screen, touch Cancel Job, or press on the keypad. Touch the job you want to cancel. Touch Delete Selected Jobs. Understanding the copy options Copy from This option opens a screen where you can select the paper size of the original document. •...

  • Page 108: Save As Shortcut

    Copying Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. Copies This option lets you set the number of copies to be printed. Content This option lets you set the original document type and source. Select from the following content types: •...
  • Page 109 Copying • Custom Job—This combines multiple scanning jobs into a single job. • Edge Erase—This removes smudges or marks around the edges of a document. You can choose to remove an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.

  • Page 110: E-Mailing

    E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to e-mail Setting up the e-mail function Open a Web browser, and then type the printer IP address in the address field.

  • Page 111: Creating An E-Mail Shortcut

    E-mailing Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

  • Page 112: E-Mailing A Document

    E-mailing E-mailing a document You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen.

  • Page 113: Customizing E-Mail Settings

    E-mailing Sending an e‑mail using the address book Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.

  • Page 114: Canceling An E-Mail

    E-mailing From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done > Send as Touch the button that represents the file type you want to send. • PDF—Create a single file with multiple pages. •...

  • Page 115: Original Size

    E-mailing Original Size This option lets you set the paper size of the documents you are going to e‑mail. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Darkness This option lets you adjust how light or dark your scanned documents are in relation to the original document.

  • Page 116: Page Setup

    E-mailing Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. •...

  • Page 117: Faxing

    Faxing Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax The following connection methods may not be applicable in all countries or regions.

  • Page 118: Initial Fax Setup

    Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).

  • Page 119: Choosing A Fax Connection

    Faxing Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
  • Page 120 Faxing Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings that you want.
  • Page 121 Faxing Connected to different wall jacks PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: •...
  • Page 122 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the port of the printer.
  • Page 123 Faxing • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax. Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet.
  • Page 124 Faxing To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. To connect a telephone to the printer, remove any installed adapter plug from the port of the printer, and then connect the telephone to the port.
  • Page 125 Faxing Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. •...
  • Page 126 Faxing Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active.
  • Page 127 If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer. Part name Part number Lexmark adapter plug 40X8519...
  • Page 128 Faxing Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable that came with printer to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
  • Page 129 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N...
  • Page 130 Faxing Connect the printer to any of the N ports. N F N PHONE LINE Connect one end of the telephone cable that came the printer to the port of the printer. Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.

  • Page 131: Connecting To A Distinctive Ring Service

    Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.

  • Page 132: Sending A Fax

    Faxing Setting the date and time You can set the date and time so that they are printed on every fax you send. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.

  • Page 133: Sending A Fax Using The Computer

    Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, touch Fax. Enter the fax number or a shortcut. Note: To add recipients, touch Next number, and then enter the recipient's telephone number or shortcut number, or search the address book.

  • Page 134: Sending A Fax Using The Address Book

    Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the printer control panel, press #, and then enter the shortcut number using the keypad. Touch Fax It.

  • Page 135: Creating Shortcuts

    Faxing Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. Open a Web browser, and then type the printer IP address in the address field. Notes: •...

  • Page 136: Making A Fax Lighter Or Darker

    Faxing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.

  • Page 137: Canceling An Outgoing Fax

    Faxing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax. Notes: • This option blocks all incoming faxes that have a private caller ID or have no fax name. •...

  • Page 138: Understanding The Fax Options

    Faxing From the Held Fax Mode menu, select one of the following: • • Always On • Manual • Scheduled If you selected Scheduled, then continue with the following steps: Click Fax Holding Schedule. From the Action menu, select Hold faxes. From the Time menu, select the time you want the held faxes released.

  • Page 139: Delayed Send

    Faxing Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. •...
  • Page 140 Faxing Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you fax the document.

  • Page 141: Scanning

    Scanning Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer using its Embedded Web Server.
  • Page 142 Scanning Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Navigate to: Settings >...
  • Page 143 Scanning Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.

  • Page 144: Scanning To A Computer Or Flash Drive

    Scanning Scanning to a computer or flash drive Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 145 Scanning Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.

  • Page 146: Understanding The Scan Options

    Scanning • Scan for E‑mail—Attach a scanned document to an e‑mail. • Scan for Fax—Attach a scanned document to be sent through fax. Touch Send It. Remote scan in progress appears on the printer display. The scanned image opens automatically on the computer screen.
  • Page 147 Scanning Send As This option lets you set the output type for the scan image. Select one of the following: • PDF—Use to create a single file with multiple pages. • Secure PDF—Use to create an encrypted PDF file that protects the file contents from unauthorized access. •...
  • Page 148 Scanning • Photo/Film—The original document is a photo from film. • Press—The original document was printed using a printing press. Scan Preview This option lets you view the first page of the image before it is included in the file. When the first page is scanned, the scanning is paused and a preview image appears.

  • Page 149: Understanding The Printer Menus

    Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Menu Settings Page Active NIC Edit Security Setups General Settings Paper Size/Type Device Statistics Miscellaneous Security Copy Settings Standard Network Settings Configure MP Network Setup Page Fax Settings Standard USB...

  • Page 150: Paper Menu

    Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to Manual Envelope appear as a menu setting.

  • Page 151: Paper Size/Type Menu

    Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the paper size loaded in each tray. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS‑B5 • If two trays contain paper of the same size and type, and the trays have Letter the same settings, then the trays are automatically linked.
  • Page 152 Understanding the printer menus MP Feeder Size Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Letter Size to appear as a menu.
  • Page 153 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded.

  • Page 154: Substitute Size Menu

    Understanding the printer menus Default ADF Media Type Specify the media type being loaded in the ADF. Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper...
  • Page 155 Understanding the printer menus Transparency Texture Specify the relative texture of the transparencies loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded in a specific tray. Smooth Note: Normal is the factory default setting.

  • Page 156: Paper Weight Menu

    Understanding the printer menus Heavy Texture Specify the relative texture of the heavy paper loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Rough/Cotton Texture Specify the relative texture of the rough or cotton paper loaded in a specific tray. Rough Note: Rough is the factory default setting.
  • Page 157 Understanding the printer menus Envelope Weight Specify the relative weight of the envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight...

  • Page 158: Paper Loading Menu

    Understanding the printer menus Paper Loading menu Card Stock Loading Determine and set two-sided printing for all print jobs with Card Stock as the paper type. Duplex Recycled Loading Determine and set two-sided printing for all print jobs with Recycled as the paper type.

  • Page 159: Custom Types Menu

    Understanding the printer menus Custom [x] Loading Determine and set two-sided printing for all print jobs with Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. •...

  • Page 160: Custom Scan Sizes Menu

    Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name, scan sizes, and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Media Type Notes: ADF Media Type •...

  • Page 161: Reports Menu

    Understanding the printer menus Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments.

  • Page 162: Network/Ports Menu

    Understanding the printer menus Shortcut List Print a report containing information about configured shortcuts. Fax Job Log Print a report containing information about the last 200 completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu.
  • Page 163 Understanding the printer menus Standard Network or Network [x] menu Note: Only active ports appear in this menu. All inactive ports are omitted. PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: •...

  • Page 164: Network Card Menu

    Understanding the printer menus Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup OR Show and set the printer network settings.

  • Page 165: Tcp/Ip Menu

    Understanding the printer menus Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • “90 seconds” is the factory default setting. • A setting value of 0 disables the timeout. •...

  • Page 166: Ipv6 Menu

    Understanding the printer menus Enable HTTP Server Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. WINS Server Address View or change the current WINS server address. Enable DDNS View or change the current DDNS setting.

  • Page 167: Wireless Menu

    Understanding the printer menus Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter. To access the menu, navigate to: Network/Ports > Network [x] > Network [x] Setup > Wireless Wi‑Fi Protected Setup Establish a wireless network and enable network security.

  • Page 168: Standard Usb Menu

    Understanding the printer menus Activate Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server.
  • Page 169 Understanding the printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
  • Page 170 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 171 Understanding the printer menus Advanced Status Enable bidirectional communication through the parallel port. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
  • Page 172 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 173 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...

  • Page 174: Smtp Setup Menu

    Understanding the printer menus Parity Set the parity for serial input and output data frames. Even Note: None is the factory default setting. None Ignore Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. •...

  • Page 175: Security Menu

    Understanding the printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.

  • Page 176: Miscellaneous Security Settings Menu

    Understanding the printer menus Edit Access Controls Control access to printer menus, firmware updates, held jobs, and other access points. Administrative Menus Function Access Management Solutions Cancel jobs at the Device Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.

  • Page 177: Confidential Print Menu

    Understanding the printer menus LDAP Certificate Verification Allow the user to request a server certificate. Demand Notes: • “Demand” means a server certificate is requested. If a bad certificate is Allow provided or if no certificate is provided, then the session is terminated Never immediately.

  • Page 178: Disk Wiping Menu

    Understanding the printer menus Verify Job Expiration Set a limit on how long the printer stores print jobs needing verification. 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Set a limit on how long the printer stores print jobs for printing at a later time. 1 hour 4 hours 24 hours...
  • Page 179 Understanding the printer menus Delete Log Specify whether or not audit logs are deleted. Note: Yes is the factory default setting. Configure Log Specify how and whether or not audit logs are created. Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog.

  • Page 180: Settings Menu

    Understanding the printer menus Enable Authentication Change the authentication setting to On or Off. Note: Off is the factory default setting. Settings menu General Settings menu Display Language Set the language of the text appearing on the printer display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear.
  • Page 181 Understanding the printer menus ADF Loaded Beep Specify whether or not the ADF sounds a beep when paper is loaded. Enabled Disabled Note: Enabled is the factory default setting. ADF Multi‑feed Sensor Detect when the ADF picks more than one sheet of paper at once. Note: On is the factory default setting.
  • Page 182 Understanding the printer menus Keyboard Specify a language and custom key information for the printer keyboard. The additional tabs enable access to accent marks and Keyboard Type symbols from the keyboard. English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska...
  • Page 183 Understanding the printer menus Displayed Information Specify what is displayed on the upper left and right corners of the home screen. Left side For the Left side and Right side menus, select from the following Right side options: Custom Text [x] None IP Address Hostname...
  • Page 184 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Waste Toner Bottle Select from the following options: Paper Jam Display Load Paper Service Errors Message to display Default Alternate Default...
  • Page 185 Understanding the printer menus Screen Brightness Specify the brightness of the printer control panel screen. 20–100 Note: 100 is the factory default setting. One Page Copy Set copies from the scanner glass to only one page at a time. Note: Off is the factory default setting. Output Lighting Set the amount of light from the standard bin.
  • Page 186 Understanding the printer menus Web Page Refresh Rate Specify the number of seconds between Embedded Web Server refreshes. 30–300 Note: 120 is the factory default setting. Contact Name Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Location Specify the location of the printer.
  • Page 187 Understanding the printer menus Timeouts Set the printer to operate at a low power state. Hibernate Timeout Note: Disabled is the factory default setting in all countries. Disabled 1–3 hr 6 hr 1–3 days 1–2 weeks 1 month Timeouts Set the printer to Hibernate Timeout even when there is an active Ethernet or a phone connection.
  • Page 188 Understanding the printer menus Timeouts Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and Job Hold Timeout continues to print other jobs in the print queue. 5–255 Notes: • 30 is the factory default setting.
  • Page 189 Understanding the printer menus Press Sleep Button Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Do Nothing Sleep Notes: Hibernate • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lower power configuration.

  • Page 190: Copy Settings Menu

    Understanding the printer menus Copy Settings menu Copy Settings menu items and descriptions Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo Photo Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting.
  • Page 191 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Notes: Legal • Letter is the U.S. factory default setting. Executive • A4 is the international factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense JIS B5 Difficult Media Letter Difficult Media A5...
  • Page 192 Understanding the printer menus Output Bin Specify the standard bin to be used for the copy job. Standard Bin Notes: Bin [x] • Standard Bin is the factory default setting. • Bin [x] only appears when at least one optional bin is installed. Number of Copies Specify the number of copies for the copy job.

  • Page 193: Fax Settings Menu

    Understanding the printer menus Auto Center Automatically center the content on the page. Note: Off is the factory default setting. Contrast Specify the contrast used for the copy job. 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Create a mirror image of the original document.
  • Page 194 Understanding the printer menus Memory Use Define the allocation of non-volatile memory between sending and receiving fax jobs. All receive Notes: Mostly receive • “Equal” is the factory default setting. This splits the memory for sending and Equal receiving fax jobs into equal amounts. Mostly send •...
  • Page 195 Understanding the printer menus Fax Cover Page Configure the fax cover page. Fax Cover Page Note: “Off by default” is the factory default setting for all Fax Cover Page options. Off by default On by default Never use Always use Include to Field Include from Field From...
  • Page 196 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
  • Page 197 Understanding the printer menus Dialing Prefix Rules Establish a dialing prefix rule. Prefix Rule [x] Automatic Redial Specify the number of times the printer tries to send the fax to a specified number. 0–9 Note: 5 is the factory default setting. Redial frequency Specify the number of minutes between redials.
  • Page 198 Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible.
  • Page 199 Understanding the printer menus Separator Sheets Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Before Job After Job Separator Sheet Source Specify where the printer picks the separator sheet. Tray [x] Note: Tray 1 is the factory default setting.
  • Page 200 Understanding the printer menus Fax Log Settings Transmission Log Enable printing of a transmission log after each fax job. Print log Note: Print log is the factory default setting. Do not print log Print only for error Receive Error Log Enable printing of a receive error log following a receive error.

  • Page 201: E‑Mail Settings Menu

    Understanding the printer menus Ringer Volume Control the fax speaker ringer volume. Note: On is the factory default setting. Answer On All Rings Specify ring patterns when the printer is answering calls. Single Ring Only Note: All Rings is the factory default setting. Double Ring Only Triple Ring Only Single or Double Rings Only...
  • Page 202 Understanding the printer menus E‑mail Server Setup Define the e‑mail server path name; for example: /directory/path. Web Link Setup Note: The characters * : ? < > | are invalid entries for a path name. Server Login Password Path File Name Web Link Format Specify the format of the scanned file.
  • Page 203 Understanding the printer menus Original Size Specify the paper size of the document being scanned. Letter Notes: Legal • A4 is the international factory default setting. Executive • Letter is the U.S. factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5...
  • Page 204 Understanding the printer menus Photo Default Set the quality of a photo image in relation to file size and the quality of the image. 5–90 Note: 50 is the factory default setting. E‑mail images sent as Specify how the images are sent. Attachment Note: Attachment is the factory default setting.

  • Page 205: Ftp Settings Menu

    Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible on a scanned image.
  • Page 206 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Resolution Specify the quality of the scan in dots per inch (dpi). 75 dpi Note: “150 dpi”...
  • Page 207 Understanding the printer menus Sides (Duplex) Specify the page orientation of text and graphics. Notes: Long Edge • Off is the factory default setting. Short Edge • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape ).
  • Page 208 Understanding the printer menus File Name Enter a base file name. Note: The limitation is 53 characters. Custom Job Scanning Copy a document that contains mixed paper sizes into a single scan job. Note: Off is the factory default setting. Scan Preview Specify whether a preview will appear on the display for scan jobs.

  • Page 209: Flash Drive Menu

    Understanding the printer menus Flash Drive menu Scan Settings Format Specify the format of the file to be sent through FTP. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version of the PDF file to be sent through FTP.
  • Page 210 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Auto Size Sense Mixed Sizes JIS B5 Difficult Media Letter Difficult Media A5...

  • Page 211: Print Settings

    Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: •...
  • Page 212 Understanding the printer menus Paper Source Set a default paper source for all print jobs. Tray [x] Note: Tray 1 is the factory default setting. MP Feeder Manual Paper Manual Envelope Collate Stack the pages of a print job in sequence when printing multiple copies. 1,1,1 ‑...

  • Page 213: Setup Menu

    Understanding the printer menus Separator Sheets Specify whether to insert blank separator sheets. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to Between Pages “1,2,3 ‑...
  • Page 214 Understanding the printer menus Print Area Set the logical and physical printable area. Normal Notes: Fit to Page • Normal is the factory default setting. When attempting to Whole Page print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.

  • Page 215: Finishing Menu

    Understanding the printer menus Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default for all print jobs. 1 sided Notes: 2 sided • “1 sided” is the factory default setting. • You can set two‑sided printing from the software program. For Windows users: Click File >...

  • Page 216: Quality Menu

    Understanding the printer menus Separator Source Specify the paper source for separator sheets. Tray [x] Notes: Manual Feeder • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting.
  • Page 217 Understanding the printer menus Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts. Fonts Note: Off is the factory default setting. Horizontally Vertically Both directions Isolated Toner Darkness Lighten or darken the printed output.
  • Page 218 Understanding the printer menus Accounting Log Frequency Determine and set how often a log file is created. Weekly Note: Monthly is the factory default setting. Monthly Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires. None Note: None is the factory default setting.

  • Page 219: Utilities Menu

    Understanding the printer menus Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.

  • Page 220: Postscript Menu

    Understanding the printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting.

  • Page 221: Pcl Emul Menu

    Understanding the printer menus PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu. Resident Notes: Disk • “Resident” is the factory default setting. Resident shows the factory Download default set of fonts downloaded in the RAM. Flash •...
  • Page 222 Understanding the printer menus PCL Emulation Settings Specify the number of lines that print on each page. Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.

  • Page 223: Html Menu

    Understanding the printer menus Tray Renumber Display the factory default setting assigned to each tray or feeder. View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper Default = 2...

  • Page 224: Image Menu

    Understanding the printer menus Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...

  • Page 225: Help Menu

    The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Description...

  • Page 226: Saving Money And The Environment

    Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...

  • Page 227: Saving Energy

    Saving money and the environment Saving energy Using Eco‑Mode Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

  • Page 228: Adjusting Sleep Mode

    Saving money and the environment Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Use factory default settings.

  • Page 229: Using Hibernate Mode

    Saving money and the environment Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are turned off safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.

  • Page 230: Recycling

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
  • Page 231 Saving money and the environment To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: Go to www.lexmark.com/recycle. From the Toner Cartridges section, select your country or region.

  • Page 232: Securing The Printer

    Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.

  • Page 233: Erasing Non-Volatile Memory

    Securing the printer Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: Turn off the printer. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

  • Page 234: Configuring Printer Hard Disk Encryption

    Securing the printer Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.

  • Page 235: Finding Printer Security Information

    You can also see the Embedded Web Server Administrator’s Guide for additional information: Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT. From the “Search by Product Category” section, navigate to Software and Solutions > Other Applications. Click the Manuals tab, and then select the Embedded Web Server Administrator’s Guide.

  • Page 236: Maintaining The Printer

    Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.

  • Page 237: Cleaning The Scanner Glass

    Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Remove the white underside of the scanner cover.
  • Page 238 Maintaining the printer Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Reattach the white underside of the scanner cover. Wipe the areas shown, and then let them dry. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass...

  • Page 239: Checking The Status Of Parts And Supplies

    Maintaining the printer 4 White underside of the ADF cover Close the scanner cover. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies >...

  • Page 240: Ordering Parts And Supplies

    Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.

  • Page 241: Ordering An Imaging Unit

    620HA Extra High Yield Toner Cartridge 620XA This toner cartridge is supported only in the MX710 printer model. This toner cartridge is supported only in the MX711 printer model. Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner.

  • Page 242: Storing Supplies

    Maintaining the printer Lexmark Return Program fuser maintenance kit type Type Part number MX710 Series Return Program fuser maintenance kit Type 00 40X8420 MX710 Series Return Program fuser maintenance kit Type 01 40X8421 MX710 Series Return Program fuser maintenance kit Type 02...

  • Page 243: Replacing Supplies

    Maintaining the printer Replacing supplies Replacing the toner cartridge Lift the front cover, and then pull down the multipurpose feeder door. Pull the cartridge out of the printer using the handle.
  • Page 244 Maintaining the printer Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.

  • Page 245: Replacing The Imaging Unit

    Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing the imaging unit Lift the front cover, and then pull down the multipurpose feeder door.
  • Page 246 Maintaining the printer Pull out the toner cartridge from the printer using the handle. Lift the green handle, and then pull out the imaging unit from the printer.
  • Page 247 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing material from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
  • Page 248 Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the multipurpose feeder door and the front cover.

  • Page 249: Moving The Printer

    Maintaining the printer Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...

  • Page 250: Moving The Printer To Another Location

    Maintaining the printer Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. •...

  • Page 251: Managing The Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.

  • Page 252: Configuring Supply Notifications From The Embedded Web Server

    Managing the printer Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Reports, and then click the type of report you want to view.

  • Page 253: Restoring Factory Default Settings

    Managing the printer Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see “Printing a menu settings page” on page 63. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option.

  • Page 254: Clearing Jams

    Clearing jams Clearing jams Jam error messages appear on the printer display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly •...

  • Page 255: Understanding Jam Messages And Locations

    Clearing jams • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
  • Page 256 Clearing jams Area Area name Printer control panel message What to do Upper rear door [x]‑page jam, open upper rear Open the rear door of the printer, and then remove the door. [202] jammed paper. Upper door and rear [x]‑page jam, open upper and lower Open the rear door of the printer and the rear duplex duplex area rear door.

  • Page 257: [X]-Page Jam, Lift Front Cover To Remove Cartridge. [200-201]

    Clearing jams [x]‑page jam, lift front cover to remove cartridge. [200–201] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Lift the front cover, and then pull down the multipurpose feeder door. Lift the green handle, and then pull out the toner cartridge from the printer.
  • Page 258 Clearing jams Lift the green handle, and then pull out the imaging unit from the printer. Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 259 Clearing jams Install the imaging unit. Note: Use the arrows on the side of the printer as a guide. Insert the toner cartridge into the printer, and then push the green handle back into place. Notes: • Align the arrows on the guides of the toner cartridge with the arrows in the printer. •...

  • Page 260: [X]-Page Jam, Open Upper Rear Door. [202]

    Clearing jams Close the multipurpose feeder door and the front cover. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper rear door. [202] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

  • Page 261: [X]-Page Jam, Open Upper And Lower Rear Door. [231-234]

    Clearing jams Close the rear door. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper and lower rear door. [231–234] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 262 Clearing jams Close the rear door. Push the back of the standard tray. Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed.

  • Page 263: [X]-Page Jam, Remove Standard Bin Jam. [203]

    Clearing jams Insert the standard tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove standard bin jam. [203] Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

  • Page 264: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [235-239]

    Clearing jams From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove tray 1 to clear duplex. [235–239] Pull out the tray completely. Note: Lift the tray slightly, and then pull it out. Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right and out of the printer.

  • Page 265: [X]-Page Jam, Open Tray [X]. [24X]

    Clearing jams Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x]. [24x] Check which tray is indicated on the printer display, and then pull the tray. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

  • Page 266: [X]-Page Jam, Clear Manual Feeder. [250]

    Clearing jams Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [250] From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
  • Page 267 Clearing jams Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder. Slide the paper guide until it rests lightly against the edge of the paper. From the printer control panel, touch Done to clear the message and continue printing.

  • Page 268: [X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.xx]

    Clearing jams [x]‑page jam, open automatic feeder top cover. [28y.xx] Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray. Open the ADF cover. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

  • Page 269: Troubleshooting

    Troubleshooting Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon.

  • Page 270: Close Door Or Insert Cartridge

    Troubleshooting Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, then specify the paper size and type in the Paper menu on the printer control panel, and then touch Finished changing paper.

  • Page 271: Close Front Door

    Troubleshooting Close front door Close the front door of the printer. Close top access cover Close the printer top access cover to clear the message. Complex page, some data may not have printed [39] Try one or more of the following: •...

  • Page 272: Fax Memory Full

    Troubleshooting • Install a hard disk with higher capacity. Disk must be formatted for use in this device From the printer control panel, touch Format disk to format the printer hard disk and clear the message. Note: Formatting deletes all the files stored in the printer hard disk. Disk near full.
  • Page 273 Troubleshooting Fax Station Name not set up. Contact system administrator. Try either of the following: • From the printer control panel, touch Continue to clear the message. • Complete the Analog Fax setup. If the message appears again after completing the setup, then contact your system support person.
  • Page 274 Troubleshooting • From the printer control panel, touch Continue to clear the message and print using a different tray. • Cancel the print job. Insert Tray [x] Try one or more of the following: • Insert the specified tray into the printer. •...
  • Page 275 Troubleshooting Insufficient memory, some Held Jobs were deleted [37] From the printer control panel, touch Continue to clear the message. Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. •...
  • Page 276 Troubleshooting Load [paper source] with [paper size] [paper orientation] Try one or more of the following: • Load the specified tray or feeder with the correct size of paper. • To use the tray or feeder with the correct size of paper, touch Finished loading paper on the printer control panel. Note: If the printer finds a tray or feeder that has the correct size of paper, then it feeds from that tray or feeder.
  • Page 277 Cancel the print job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, touch Continue to clear the message and continue printing. Maintenance kit nearly low [80.xy] For more information, contact customer support at http://support.lexmark.com...
  • Page 278 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
  • Page 279 Printer had to restart. Last job may be incomplete. From the printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.lexmark.com or contact customer support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: •...

  • Page 280: Remove Paper From Standard Output Bin

    “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer.
  • Page 281 “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace jammed originals if restarting job.

  • Page 282: Restore Held Jobs

    Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies”...

  • Page 283: Some Held Jobs Were Not Restored

    Troubleshooting Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. • Touch Reboot and automatically enable scanner to cancel the job. Note: This attempts to enable the scanner.

  • Page 284: Supply Needed To Complete Job

    Troubleshooting Standard network software error [54] Try one or more of the following: • From the printer control panel, touch Continue to continue printing. • Turn off the printer, and then turn it back on. • Update the network firmware in the printer or print server. For more information, contact customer support. Standard USB port disabled [56] Try one or more of the following: •...

  • Page 285: Unsupported Disk

    Troubleshooting Remove the extra trays. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. Tray [x] paper size unsupported Replace with a supported paper size. Unformatted flash detected [53] Try one or more of the following: •...

  • Page 286: Solving Printer Problems

    Troubleshooting Weblink server not set up. Contact system administrator. From the printer control panel, touch Continue to clear the message. Note: If the message appears again, then contact your system support person. Solving printer problems • “Basic printer problems” on page 286 •...
  • Page 287 Troubleshooting Action Step 6 Turn on the switch or Go to step 7. reset the breaker. Make sure the electrical outlet is not turned off by a switch or breaker. Is the electrical outlet turned off by a switch or breaker? Step 7 Connect the printer Go to step 8.

  • Page 288: Hardware And Internal Option Problems

    Troubleshooting Printer display is blank Action Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 The problem is solved. Turn off the printer, and then contact Turn off the printer, then wait for about 10 seconds, and then turn the customer...

  • Page 289: Internal Print Server Does Not Operate Correctly

    Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver”...

  • Page 290: Tray Problems

    Troubleshooting Action Step 2 The problem is solved. Contact customer support. Check the cable and the ISP connection. Use the correct cable, and then make sure it is securely connected to the ISP. Check if the ISP solution interface cable is securely connected into the receptacle of the controller board.
  • Page 291 Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver”...

  • Page 292: Paper Feed Problems

    Troubleshooting Paper feed problems Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. •...

  • Page 293: Jammed Pages Are Not Reprinted

    Troubleshooting Jammed pages are not reprinted Action Turn on Jam Recovery. The problem is solved. Contact customer support. From the home screen, navigate to: > Settings > General Settings > Print Recovery From the Jam Recovery menu, touch the arrows to scroll to On or Auto.

  • Page 294: Solving Print Problems

    Troubleshooting Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Step 1 Go to step 2. Select one of the Print and Hold options, and Open the held jobs folder on the printer display, and then verify that your...
  • Page 295 Troubleshooting Envelope seals when printing Action Contact customer The problem is solved. Use envelopes that have been stored in a dry environment. support. Note: Printing on envelopes with high moisture content can seal the flaps. Resend the print job. Does the envelope seal when printing? Error message about reading the flash drive appears Action Step 1...

  • Page 296: Incorrect Characters Print

    Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
  • Page 297 Troubleshooting Large jobs do not collate Action Step 1 The problem is solved. Go to step 2. From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). Resend the print job. Did the job print and collate correctly? Step 2 The problem is solved.

  • Page 298: Print Jobs Do Not Print

    The problem is solved. Contact customer support. Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 55. Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print?

  • Page 299: Print Job Takes Longer Than Expected

    Troubleshooting Print job takes longer than expected Action Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. From the printer control panel, navigate to: Settings > General Settings Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.

  • Page 300: Tray Linking Does Not Work

    Troubleshooting Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser. • The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures. Action Step 1 The problem is solved.

  • Page 301: Unexpected Page Breaks Occur

    Troubleshooting Action Step 2 The problem is solved. Contact customer support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. Resend the print job.

  • Page 302: Printer Is Printing Blank Pages

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: > Reports > Print Fonts Touch PCL Fonts or PostScript Fonts.
  • Page 303 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 304 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Is the page or image clipped? Step 4 Contact customer The problem is solved.

  • Page 305: Shadow Images Appear On Prints

    Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray.
  • Page 306 Troubleshooting Action Step 1 The problem is solved. Go to step 2. From the Quality Menu on the printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. Resend the print job. Did the gray background disappear from the prints? Step 2 The problem is solved.

  • Page 307: Paper Curl

    Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Does the paper size match the paper loaded in the tray?

  • Page 308: Print Irregularities

    Troubleshooting Action Step 5 Contact customer The problem is solved. support. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the paper still curled? Print irregularities Leading edge ABCDE...

  • Page 309: Repeating Defects Appear On Prints

    Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do print irregularities still appear? Step 6 Contact...

  • Page 310: Print Is Too Dark

    Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.

  • Page 311: Print Is Too Light

    Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...

  • Page 312: Skewed Print

    Troubleshooting Action Step 4 From the printer Go to step 5. control panel, change Make sure that the paper has no texture or rough finishes. the texture settings in the Paper Texture Are you printing on textured or rough paper? menu to match the paper you are printing Step 5...

  • Page 313: Printer Is Printing Solid Black Pages

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...

  • Page 314: Transparency Print Quality Is Poor

    Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...

  • Page 315: Streaked Vertical Lines Appear On Prints

    Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 316 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do streaked vertical lines appear on prints? Step 4 Go to step 5.
  • Page 317 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 318 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

  • Page 319: Solving Copy Problems

    Troubleshooting Action Step 2 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmar k.com or your service Does fog or shading appear on prints? representative. Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2.

  • Page 320: Copier Does Not Respond

    Troubleshooting • “Scanner unit does not close” on page 320 • “Poor copy quality” on page 321 • “Partial document or photo copies” on page 322 Copier does not respond Action Step 1 Clear the error or status Go to step 2. message.

  • Page 321: Poor Copy Quality

    Troubleshooting Poor copy quality Action Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3. Increase the scan resolution setting for a Check the quality of the original document.

  • Page 322: Partial Document Or Photo Copies

    Troubleshooting Action Step 8 Go to step 9. The problem is solved. Check for patterns on print. From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > select a lower setting On the Copy screen, make sure no scaling is being selected. Do patterns appear on prints? Step 9 Go to step 10.

  • Page 323: Solving Fax Problems

    Troubleshooting Action Step 2 Go to step 3. Change the paper size setting to match the Check if the paper size setting matches the size of the paper loaded in the paper loaded in the tray. tray, or load the tray From the Paper menu on the printer control panel, check the Paper with paper that Size setting.

  • Page 324: Caller Id Is Not Shown

    Troubleshooting Caller ID is not shown Action Contact your telephone company to check if your telephone line is The problem is solved. Contact customer subscribed to the caller ID service. support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting.
  • Page 325 Troubleshooting Action Step 5 The problem is solved. Go to step 6. Check the telephone wall jack. Plug the telephone cable into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone cable into the wall jack.

  • Page 326: Can Send But Not Receive Faxes

    Troubleshooting Action Step 8 The problem is solved. Go to step 9. Temporarily disconnect other equipment (such as answering machines, computers with modems, or telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax. Can you send or receive a fax? Step 9 The problem is solved.

  • Page 327: Can Receive But Not Send Faxes

    Troubleshooting Action Step 2 The problem is solved. Go to step 3. Check the ring count delay settings. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

  • Page 328: Received Fax Has Poor Print Quality

    Troubleshooting Action Step 3 The problem is solved. Contact customer support. Set up the shortcut number properly. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? Received fax has poor print quality Action...

  • Page 329: Solving Scanner Problems

    Troubleshooting Action Step 3 The problem is solved. Contact customer support. Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. Is the fax print quality satisfactory? Solving scanner problems • “The scanner does not respond” on page 329 •...
  • Page 330 Troubleshooting Action Step 5 Connect the printer Go to step 6. power cord directly to Check if the printer is plugged into any surge protectors, uninterruptible a properly grounded power supplies, or extension cords. electrical outlet. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 6 Unplug the other...

  • Page 331: Scanning Takes Too Long Or Freezes The Computer

    Troubleshooting Action Step 5 The problem is solved. Go to step 6. From the Flash Drive menu, reduce the scan resolution settings, and then resend the scan job. Does the job scan? Step 6 The problem is solved. Change the Content Type and Content Check the scan settings.

  • Page 332: Poor Scanned Image Quality

    Troubleshooting Poor scanned image quality Action Step 1 Clear the error Go to step 2. message. Check if an error message appears on the display. Is there an error message on the printer display? Step 2 Go to step 3. Increase the scan resolution settings for a Check the quality of the original document.

  • Page 333: Partial Document Or Photo Scans

    Troubleshooting Partial document or photo scans Action Check the placement of the document or photo. Contact customer Load the document or support. photo facedown on the Make sure the document or photo is loaded facedown on the scanner scanner glass in the glass in the upper left corner.

  • Page 334: Solving Home Screen Applications Problems

    Troubleshooting Solving home screen applications problems An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.

  • Page 335: Contacting Customer Support

    The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.

  • Page 336: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 337: Government End Users

    Government end users (a) only as Commerical Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc.

  • Page 338: Noise Emission Levels

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 339 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

  • Page 340: Energy Star

    Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)

  • Page 341: Power Consumption

    Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. 825 (MX710); 925 (MX711) Copy The product is generating hard‑copy output from hard‑copy original 860 (MX710); 960 (MX711) documents. Scan The product is scanning hard‑copy documents.

  • Page 342: Industry Canada Compliance Statement

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 343 If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative.

  • Page 344: Notice To Users Of The Canadian Telephone Network

    Notices The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.

  • Page 345: Using This Product In Switzerland

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 346: Regulatory Notices For Wireless Products

    Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 347 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 348 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 349 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
  • Page 350 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

  • Page 351: Limitation Of Liability

    ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
  • Page 352 Notices The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.

  • Page 353: Index

    Index Index e‑mail options 116 Change [paper source] to [paper Numerics fax options 140 type] [paper size] load 2100‑sheet tray FTP options 148 [orientation] 270 installing 50 answering machine Check tray [x] connection 270 loading paper 70 setting up 119 checking an unresponsive 250‑sheet tray AppleTalk menu 167...
  • Page 354 Index configuring sides (duplex) 107 custom paper type supply notifications, imaging copy quality assigning 81 unit 252 adjusting 103 custom paper type name supply notifications, maintenance copy screen creating 81 kit 252 content source 108 Custom Scan Sizes menu 160 supply notifications, toner content type 108 Custom Type [x]...
  • Page 355 Index Ethernet network setup setting up e‑mail function 110 using Macintosh 57 using a shortcut number 112 Eco‑Mode setting 227 using Windows 57 using the address book 113 Edit Security Setups menu 175 Ethernet networking using the printer control embedded solutions information Macintosh 57 panel 112 erasing 233...
  • Page 356 Index can send but not receive FTP address, scanning to Incompatible tray [x] [59] 273 faxes 326 using a shortcut number 143 Incorrect paper size, open [paper cannot send or receive a fax 324 using the printer control source] [34] 273 received fax has poor print panel 142 individual settings information...
  • Page 357 Index avoiding 254 multipurpose feeder 76 Image 224 messages 255 transparencies 76 IPv6 166 jams, clearing loading letterhead Job Accounting 217 behind rear door 261 paper orientation 93 Miscellaneous Security duplex 264 loading paper Settings 176 in automatic document feeder top 2100‑sheet tray 70 Network [x] 163 cover 268...
  • Page 358 147 where to find 251 Web Server 239 paper No analog phone line connected to using genuine Lexmark 240 characteristics 83 modem, fax is disabled. 278 PCL Emul menu 221 different sizes, copying 101 Non‑Lexmark [supply type], see...
  • Page 359 Index toner rubs off 319 printer IP address Disk near full. Securely clearing toner specks appear on prints 318 finding 21 disk space. 272 transparency print quality is printer is printing blank pages 302 Error reading USB drive. Remove poor 314 printer messages USB.
  • Page 360 [2yy.xx] 283 panel 96 to modem, fax is disabled. 278 Scanner jam, remove jammed directory list 96 Non‑Lexmark [supply type], see originals from the scanner font sample list 96 User’s Guide [33.xy] 278 [2yy.xx] 283 forms 89...
  • Page 361 320, 331 using 84, 226 Reports menu 161 scanning takes too long or freezes recycling reserve print jobs 94 the computer 331 Lexmark packaging 230 printing from a Macintosh scanner Lexmark products 230 computer 95 Automatic document feeder toner cartridges 230...
  • Page 362 226 an application error has setting up serial printing 62 storing 242 occurred 334 setting up the printer using genuine Lexmark 240 cannot open Embedded Web on an Ethernet network using recycled paper 226 Server 334 (Macintosh only) 57...
  • Page 363 Index fax and e‑mail functions are not compressed images appear on Universal Paper Size set up 323 prints 304 setting 64 solving basic printer gray background on prints 305 Universal Setup menu 160 problems 286 horizontal voids appear on unlinking trays 80, 81 the scanner does not respond 329 prints 316 Unsupported camera mode, unplug...
  • Page 364 Index Weblink server not set up. Contact system administrator. 286 wiping the printer hard disk 233 Wireless menu 167 wireless network configuration information 58 wireless network setup using the Embedded Web Server 60 XPS menu 220...

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Mx711

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