Adf Paper Jam Service Check - Lexmark X925 Service Manual

7541-03x

ADF paper jam service check

Note: This service check should be used if the paper feeds and jams in the ADF. If the paper is not feeding into
the ADF see "280.06 Paper missing" on page
Step
1 If the ADF is multi-feeding, check for dirt on
the ADF separator pad and ADF separator
rollers. Are they dirty?
2 If the paper is skewing when it is fed into the
ADF, check the paper guide width. Is it set
correctly?
3 If paper is skewing when fed or jamming
check to see if the top cover is open or ajar.
Is the ADF top cover open or ajar?
4 Is paper failing to feed into the ADF?
5 Check the sensor (ADF paper present) for
proper operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line "sensor (ADF paper
present)"
Are the sensors working properly?
6 Check the leading edge of the paper to
ensure the paper is not curled or bent in a
way that would keep it from contacting the
paper present sensor actuator. Is the paper
damaged?
7 Check for dirt in the ADF scan sensor, paper
in sensor and paper pass sensor. See
"Flatbed / ADF sensors" on page 5-3
their locations. Are the sensors clean?
8 Is the sensor actuator on the ADF scan
sensor damaged?
9 Are the sensor cable connectors properly
connected on the ADF relay card?
10 Connect the cables. Did this fix the issue?
11 Check the ADF motor assembly for proper
connection to J2 and J6 on the ADF relay
card. Are the motors properly connected?
12 Connect the cables. Did this fix the issue?
13 Replace the ADF motor assembly. Did this
fix the issue?
14 Check the ADF cable for continuity. Is there
continuity?
15 Replace the ADF relay card. Did this solve
the problem?
2-36
Service Manual
Questions / actions
2-29. If the paper fails to eject from the ADF see
Yes
Clean them with a lint free
cloth and isopropyl alcohol.
Go to step 3.
Properly close the top
cover.
Go to step 5.
Go to step 6
Bad media. Replace the
media
Clean the sensors, or
remove debris from the
for scan sensor actuator.
Replace the scan sensor
actuator.
Go to step 10.
Problem resolved.
Go to step 12
Problem resolved
Problem resolved
Go to step 15.
Problem resolved
No
Replace the separator pad
and ADF pick roll.
Set the paper guides so
they contact the edges of
the paper.
If the paper is jamming in
the ADF, go to step 6
There is no issue.
Go to step 9.
Go to step 7.
Go to step 8.
Go to step 9.
Go to step 10.
Go to step 11.
Go to step 13.
Got to step 13.
Go to step 14.
Replace the ADF cable.
Go to step 16.