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4447-20x
Step
10
Replace the ADF assembly. See
removal" on page
Does the problem remain?
11
Replace the midframe cover assembly. See
"Midframe cover removal" on page
Does the problem remain?
12
Replace the system board. See
removal" on page
Does the problem remain?
ADF paper jam service check
Step
1
Turn off the printer by unplugging the power cord. Wait for
10 seconds, and turn on the printer.
Does the problem remain?
2
Check if the media is supported by the scanner assembly.
Check it for any damage.
Is the media supported by the scanner assembly and
free from any damage?
3
Check the following:
• If the media does not exceed the ADF paper input
capacity.
• If the media is inserted properly on the ADF input tray.
• If the ADF exit tray is not full. Clear the ADF exit tray.
Does the media exceed the stack limit?
4
Check if the ADF paper present and the ADF paper path
sensor flags are free from damage, and will actuate every
time they are hit.
Are the sensors free from any damage?
5
Check if the ADF pick motor initializes every time the ADF
paper present sensor is triggered.
Does the ADF motor initialize when the sensor is
triggered?
6
Check the ADF pick assembly and separation pad for
wear and contamination.
Are the ADF pick assembly and friction pad dirty or
contaminated?
7
Check if the ADF pick assembly moves down during
paper pick.
Does the ADF pick assembly move down during
paper pick?
2-67
Service Manual
Check
"ADF assembly
4-47.
4-50.
"System board
4-32.
Check
Yes
Go to step 11.
Problem resolved
Go to step 12.
Problem resolved
Replace the
Problem resolved
printer.
Yes
Go to step 2.
Problem
resolved
Go to step 3.
Replace the
media. See
"Media input
type
specifications"
on page 1-20
and
input sizes
specifications"
on page
Lessen the
Go to step 4.
paper in the
tray.
Go to step 5.
Go to step 13.
Go to step 6.
Go to step 9.
Go to step 11.
Go to step 7.
Go to step 8.
Go to step 13.
Previous
No
Next
Go Back
No
"Media
1-20.
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