Input/Output Option Hardware Errors; 3Xx Error Messages (300-399.99) - Lexmark MX81 Series Service Manual

Input/output option hardware errors

3xx error messages (300‑399.99)
User attendance messages
Error code Description
321.51 No encoder feedback detected from the tray 2
pick/lift motor.
321.52 Motor stop error—the tray 2 pick/lift motor kept on
running some time after the motor was commanded
to stop.
321.53 The tray 2 pick/lift motor went over the normal speed
322.54 No encoder feedback detected from the tray 2
transport motor.
322.55 Motor stop error—the tray 2 transport motor kept on
running some time after the motor was commanded
to stop.
322.56 The tray 2 transport motor went over the normal
speed
324.57 No encoder feedback detected from the tray 2 (HCIT)
lift motor.
324.58 Motor stop error—the tray 2 (HCIT) lift motor kept on
running some time after the motor was commanded
to stop.
324.59 The tray 2 (HCIT) lift motor went over the normal
speed
325.60 Hardware Error—tray 2 board ID unknown
325.61 Hardware Error—tray 2 option type unknown
325.62 Hardware Error—tray 2 product ID unknown)
325.63 Hardware Error—tray 2 sensors are not plugged on
the board
325.64 Hardware Error—tray 2 lift plate failed to reach its
home position
331.51 No encoder feedback detected from the tray 3
pick/lift motor.
331.52 Motor stop error—the tray 3 pick/lift motor kept on
running some time after the motor was commanded
to stop.
331.53 The tray 3 pick/lift motor went over the normal speed
Action
Go to "250/550-sheet media feeder failure service
check" on page
Open the media tray, and make sure to remove all
obstructions.
If this doesn't solve the issue, then go to
sheet transport motor failure service check" on
page 153
Go to "HCIT lift drive motor failure service check"
on page
Go to "250/550-sheet controller board failure
service check" on page
Go to "HCIT lift plate failure service check" on
page 159.
Go to "250/550-sheet media feeder failure service
check" on page
Diagnostic information
149
154.
157.
156.
154.
7463
"250/550-