Message Notification; How Message Notification Works - NEC UX5000 Manual

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Message Notification

Description
Once activated by the Subscriber, Guest, or Message Center mailbox user, Message Notification dials up to
3 numbers to let the user know when there are new messages in their mailbox. Notification can call exten-
sions, local numbers, long distance numbers and pagers.
The options associated with each Message Notification callout number are combined into a Message Notifi-
cation Group. When the user wants to set up a callout number, they program the options for the associated
group. For example, to set up their first callout number, the user enters the options for Message Notification
Group 1. For each group, these options are:
If the group is enabled (activated) or disabled (deactivated).
(Message Notification only calls groups that are active.)
The time of day Message Notification should begin and end.
(Callouts will only occur between the begin and end times.)
The type of messages that will cause Message Notification to occur.
(Notification can occur for all messages, messages just from a specific extension, or just urgent messages.)
The type of device to which Message Notification will be calling.
(Message Notification can call a normal number, a radio pager, or a digital pager. Message Notification
can also use Message Delivery, which plays all the user's messages when the recipient answers the noti-
fication callout.)
The number Message Notification should dial.
(The number should include any required digits, pauses, * characters, or # characters.)
Whether or not a Security Code is required.
(If required, the recipient must enter the mailbox Security Code before they can hear the messages.)

How Message Notification Works

1.
Using the UX Mail Administrator, enable Message Notification for the mailbox and enter the system-
wide access codes for local and toll calls (if any).
The UX Mail Administrator allows you to enter the callout numbers for a mailbox, but you cannot
turn on or (activate) Message Notification for the mailbox.
2.
The user activates Message Notification for their mailbox using the instructions in
N
OTIFICATION
3.
When the user receives a new message, voice mail dials the destination that should receive the Message
Notification.
If the recipient answers and dials 1 to acknowledge, notification occurs (i.e., they automatically log
onto their mailbox).
- To acknowledge a digital pager call, the recipient must manually log onto their mailbox.
If the recipient doesn't answer, the system will retry the callout number. Message Notification will
eventually cancel if the callout doesn't go through.
4.
Notification will not reoccur until the user gets new messages in their mailbox.
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Chapter 2: Features ◆ 199
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