Application 2: Set Up Separate Day And Night Greetings; Recording The Welcome Messages - NEC UX5000 Manual

Application 2: Set Up Separate Day and Night Greetings

All trunks answered by the Automated Attendant route to
• Answering Table 1 has four schedules (1-4).
- Schedule 1 runs Monday-Friday from 8:30AM to 12:00PM and uses Call Routing Mailbox 811.
- Schedule 2 runs Monday-Friday from 12:00PM to 5:00PM and uses Call Routing Mailbox 812.
- Schedule 3 runs Monday-Thursday from 5:00PM to 8:00AM and uses Call Routing Mailbox 813.
- Schedule 4 runs Friday-Monday from 5:00PM Friday to 8:00AM Monday uses Call Routing Mailbox 814.
• Call Routing Mailboxes 811 and 812 use Dial Action Table 1.
• Call Routing Mailboxes 813 and 814 use Dial Action Table 2.
• Dial Action Tables 1 and 2 have the same dialing options.
When the Automated Attendant answers a call, it plays the
• The Welcome Message provides the company greeting.
• The Instruction Menu provides callers with the Automated Attendant dialing options.
• Both these recordings are associated with the Call Routing Mailbox that answers the call.
By default, all Call Routing Mailboxes use the same prerecorded Welcome Message and Instruction Menu. This means
ALL CALLS ARE ANSWER THE SAME WAY
1. Record the same weekday Welcome Message and Instruction Menu for Call Routing Mailboxes 811 and 812.
• You can optionally have the Welcome Message for 811 start with, "Good Morning," and the Welcome Message
for 812 start with, "Good Afternoon."
2. Record the same off hours Welcome Message and Instruction Menu for Call Routing Mailboxes 813 and 814.
• You can optionally have the Welcome Message for 813 start with, "We are closed for the day," and the Welcome
Message for 812 start with, "We are closed for the weekend."

Recording the Welcome Messages

Record the weekday morning, weekday afternoon, weekday evening, and weekend Welcome
1.
Messages.
1. To record the Record the Welcome Messages.
1a.
1b.
1c.
1d.
1e.
1f.
1g.
UX Mail Manual
Default Setup
.
24/7
Application Summary
At extension 301, press your voice mail key.
Dial SA (72) + W (9).
Dial the number of Call Routing Mailbox whose Welcome Message you want to record.
- To record the weekday morning Welcome Message, dial 811.
- To record the weekday afternoon Welcome Message, dial 812.
- To record the weekday evening Welcome Message, dial 813.
- To record the weekend Welcome Message, dial 814.
Dial R (7).
Record the Welcome Message and dial # when you are done.
Do one of the following:
- Dial # again to record another Welcome Message.
- Dial # twice to exit to the System Administrator Menu.
- Dial # three times to exit to the Main Menu.
See
W M ( 308)
ELCOME ESSAGE PAGE
Some Common UX Mail Applications
.
Answer Table 1
followed by the
W M
ELCOME ESSAGE
for more.
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I M
NSTRUCTION ENU
Installation ◆ 23
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