Caller Id; Voice Mail Programming; Ux5000 Programming - NEC UX5000 Manual

Caller ID

Description
Caller ID is a telco service that provides a caller's number and optional name. The UX5000 can pass this infor-
mation to voice mail to enable
Related Features
Caller ID Automatic Transfer (page 98)
The Automated Attendant can answer a call, analyze the caller's number, and automatically transfer the
call to a specified destination.
Make Call (page 186)
An extension user can listen to a voice message and dial a code to return the call without knowing the
caller's number.
Programming
Compatibility Guidelines:
Be sure the UX5000 is configured to pass Caller ID to the voice mail ports.
■

Voice Mail Programming

No additional programming is required to enable Caller ID in voice mail.

UX5000 Programming

Step 1 Be sure the telco provides Caller ID to the UX5000.
Step 2
Check the following UX5000 programming to be sure it is set up to receive Caller ID and pass
it to the UX Mail.
2.1
2.2
2.3
2.4
Operation
N/A
UX Mail Manual
C ID A
ALLER UTOMATIC
14-01-22: B T D S
ASIC RUNK ATA ETUP
- Enter 1 (Yes) to enable this option.
✔ By default, this option is disabled.
14-02-10: A T D S
NALOG RUNK ATA
- Enable ( 1 ) a trunk's ability to receive Caller ID data.
✔ By default, a trunk's ability to receive Caller ID data is disabled (0).
20-09-02: C S O
LASS OF ERVICE PTIONS
- Enter 1 (Yes) to enable the Caller ID display at an extension.
✔ By default, this option is disabled.
20-06-01: C S
LASS OF ERVICE FOR
- Assign Class of Service to extensions.
✔ By default, extension 301 has Class of Service 15. All other extensions have Class of Ser-
vice 1.
and
T ( 98)
RANSFER PAGE
- C ID V M
ALLER TO OICE AIL
- C ID
ETUP ALLER
(I C S ) - C
NCOMING ALL ERVICE
E
XTENSIONS
Caller ID
features.
M C ( 186)
AKE ALL PAGE
ID D
ALLER ISPLAY
Chapter 2: Features ◆ 97
2