Tenant Service
Description
Tenant Service enhances the way multiple businesses in the same building can share a single voice mail sys-
tem. For example, Tenant Service can:
■
Allow or prevent inter-tenant messaging. If prevented, a Subscriber, Guest, or Network Mailbox user can
only record and send a message to another mailbox in their same Tenant Group.
■
Restrict or allow access to other system resources such as voice mail ports and Call Routing Mailboxes.
For example, an Automated Attendant caller answered by a Call Routing Mailbox in Tenant Group 1
cannot dial an extension in Tenant Group 2.
Related Features
Multiple Company Greetings (page 232)
If a single voice mail serves multiple companies, Tenant Service may enhance voice mail operation.
Programming
Step 1
Specify the number of voice mail tenants.
1.1
Step 2
Enable or disable Intertenant Messaging.
2.1
Step 3
Assign ports and mailboxes to specific Tenant Groups.
3.1
3.2
3.3
3.4
3.5
3.6
3.7
UX Mail Manual
C
: S
O
: [G
USTOMIZE
YSTEM
PTIONS
- You can set up from 1-4 tenants.
✔ By default, voice mail has a single tenant.
C
: S
O
: [G
USTOMIZE
YSTEM
PTIONS
- If disabled, voice mail restricts messaging and routing to members of the same Tenant Group.
✔ By default, Intertenant Messaging is disabled (No).
C
: P
O
: T
USTOMIZE
ORT
PTIONS
ENANT
- Voice mail provides from 1-4 Tenant Groups.
✔ By default, all voice mail ports are in Tenant Group 1.
C
: M
O
E
USTOMIZE
AILBOX
PTIONS
DIT
- Voice mail provides from 1-4 Tenant Groups.
✔ By default, all Announcement Mailboxes are in Tenant Group 1.
C
: M
O
E
USTOMIZE
AILBOX
PTIONS
DIT
- Voice mail provides from 1-4 Tenant Groups.
✔ By default, all Call Routing Mailboxes are in Tenant Group 1.
C
: M
O
E
USTOMIZE
AILBOX
PTIONS
DIT
- Voice mail provides from 1-4 Tenant Groups.
✔ By default, all Directory Dialing Mailboxes are in Tenant Group 1.
C
: M
O
E
USTOMIZE
AILBOX
PTIONS
DIT
- Voice mail provides from 1-4 Tenant Groups.
✔ By default, all Distribution Mailboxes are in Tenant Group 1.
C
: M
O
E
USTOMIZE
AILBOX
PTIONS
DIT
- Voice mail provides from 1-4 Tenant Groups.
✔ By default, all Guest Mailboxes are in Tenant Group 1.
C
: M
O
E
USTOMIZE
AILBOX
PTIONS
DIT
- Voice mail provides from 1-4 Tenant Groups.
✔ By default, all Interactive Mailboxes are in Tenant Group 1.
1] N
T
(
ENERAL
UMBER OF
ENANTS
1] I
M
ENERAL
NTERTENANT
ESSAGING
(
454).
PAGE
: A
: T
(
NNOUNCEMENT
ENANT
PAGE
: C
R
: [G
] T
ALL
OUTING
ENERAL
ENANT
: D
D
: [G
IRECTORY
IALING
ENERAL
: D
: T
(
366).
ISTRIBUTION
ENANT
PAGE
: G
: [G
] T
(
UEST
ENERAL
ENANT
PAGE
: I
: [G
] T
NTERACTIVE
ENERAL
ENANT
Tenant Service
460).
PAGE
(
460).
PAGE
354).
(
358).
PAGE
] T
(
362).
ENANT
PAGE
371).
(
385).
PAGE
Chapter 2: Features ◆ 287
2