6 FAQ
Questions
NVR cannot boot up
properly.
NVR often automatically
shuts down or stops
running.
System cannot detect
hard disk.
There is no video output
whether it is one-channel,
multiple-channel or
all-channel output.
I cannot search local
records.
Video is distorted when
searching local records.
Time
display
is
correct.
⚫
Input power is not correct.
⚫
Power connection is not correct.
⚫
Power switch button is damaged.
⚫
Program upgrade is wrong.
⚫
HDD malfunction or something wrong with HDD ribbon.
⚫
Seagate DB35.1, DB35.2, SV35 or Maxtor 17-g has compatibility
problem. Please upgrade to the latest version to solve this
problem.
⚫
Front panel error.
⚫
Main board is damaged.
⚫
Input voltage is not stable or it is too low.
⚫
HDD malfunction or something wrong with the ribbon.
⚫
Button power is not enough.
⚫
Front video signal is not stable.
⚫
Working environment is too harsh, too much dust.
⚫
Hardware malfunction.
⚫
HDD is broken.
⚫
HDD ribbon is damaged.
⚫
HDD cable connection is loose.
⚫
Main board SATA port is broken.
⚫
Program is not compatible. Please upgrade to the latest version.
⚫
Brightness is 0. Please restore factory default setup.
⚫
Check your screen saver.
⚫
NVR hardware malfunctions.
⚫
HDD ribbon is damaged.
⚫
HDD is broken.
⚫
Upgraded program is not compatible.
⚫
The recorded file has been overwritten.
⚫
Record function has been disabled.
⚫
Video quality setup is too low.
⚫
Program read error, bit data is too small. There is mosaic in the full
screen. Please restart the NVR to solve this problem.
⚫
HDD data ribbon error.
⚫
HDD malfunction.
⚫
NVR hardware malfunctions.
⚫
Setup is not correct
not
⚫
Battery contact is not correct or voltage is too low.
⚫
Crystal is broken.
Solutions
339