Contacting Product Support; Key Fx Series Appliance Information - Comtech EF Data FX series 1005 Administrator's Manual

Comtech EF Data / Stampede

Contacting Product Support

Go To:
http://www.comtechefdata.com/support
Comtech EF Data Product Support representatives for FX Series Products are available.
Comtech EF Data offers an annual subscription plan providing unlimited telephone support for the coverage
period, software upgrades and other important support provisions. Contact Product Support for more
information.

Key FX Series Appliance Information

This information should be recorded and saved for future reference for each FX Series Appliance. It should be
updated for any upgrades or changes. Providing this information to Support will assist the support team in
resolving issues and questions more quickly.
Comtech Serial Number
This can be found on the outside of the appliance.
The following information can be found on the Web GUI Web GUI (bottom left on all screens).
1. Manufacturer S/N
2. Software Version
3. Base Platform Image and Service Pack Version
FX Series Administration Guide - Version 6.2.2
Chapter: Using This Document
Section: Contacting Product Support
x
MN-FXSERIESADM6 Rev 6