Reseating Cables; Emailing Logs - IBM TS2900 Setup, Operator, And Service Manual

Table 26. Front Panel LED indicators (continued)
Library Ready/Activity
Condition
Cartridge error
occurred
Cleaning
cartridge expired
Drive requested
cleaning
Drive is being
cleaned
Library is online
and ready to
receive a
command

Reseating cables

To reseat external library cables, complete the following steps:
1. Locate the following cables on the rear panel of the library.
a. SAS attachment for the drive
b. Ethernet cable for connection to a network
c. Power supply cable
2. Check and reseat, if necessary, all of the cables that are connected to your library.
3. Verify that there is no damage to any connector pins.

Emailing logs

Logs provide a summary of the status, warnings, and errors in the library, and include configuration
settings and information that is provided in Operator Interventions.
Download current logs of the library and drive when requested by your service representative. To email
current logs:
1. Ensure that no applications are accessing the library. If a library operation is in progress, wait until it
finishes before attempting to generate the logs.
2. Download the current library log from the Web User Interface by selecting Service Library >
Download Library Logs, click Refresh, and click Download.
3. Download the current drive log from the Web User Interface by selecting Service Library >
Download Drive Logs, click Refresh, and click Download.
4. When requested by IBM, attach the log to an email message and send it to IBM technical support for
further diagnosis.
Cleaning LED
LED
ON OFF
ON OFF
ON ON
ON Flashes 1 time per
second
ON OFF
Attention LED Error LED
ON OFF
ON OFF
OFF OFF
OFF OFF
OFF OFF
Message on
Display
MEDIA FAULT
CODE: [X]
REPLACE
CLEANING
MEDIA
CLEAN DRIVE
CLEANING...
READY
137
Troubleshooting