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IBM TS7600 with ProtecTIER Software Upgrade Manual

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IBM System Storage TS7600 with ProtecTIER
Software Upgrade Guide
for the TS7650 and TS7650G
SC27-3643-01

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  Summary of Contents for IBM TS7600 with ProtecTIER

  • Page 1 IBM System Storage TS7600 with ProtecTIER Software Upgrade Guide for the TS7650 and TS7650G SC27-3643-01...
  • Page 3 IBM System Storage TS7600 with ProtecTIER Software Upgrade Guide for the TS7650 and TS7650G SC27-3643-01...
  • Page 4 This edition applies to ProtecTIER version 3.1 of the TS7650 Appliance and TS7650G Gateway and to all subsequent releases and modifications until otherwise indicated in new editions. © Copyright IBM Corporation 2011. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract...
  • Page 5: Table Of Contents

    . 99 Installing ProtecTIER Manager on Windows . 32 Using the Windows high contrast scheme with Installing ProtecTIER Manager on Linux. . 34 ProtecTIER Manager . . 101 Customizing the color palette . . 104 © Copyright IBM Corp. 2011...
  • Page 6 People's Republic of China Class A Electronic Emission statement . 111 Index ....115 Taiwan Class A compliance statement . . 112 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 7: Figures

    Maximize video speed . . 88 Color selection, Swatches tab . . 104 Service laptop to IMM connection . . 90 Default color versus custom color . . 105 Local Area Connection Properties . . 90 © Copyright IBM Corp. 2011...
  • Page 8 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 9: Tables

    Tables IBM web sites for help, services, and Factory-default server IP addresses for a information. . ix clustered OpenStorage ProtecTIER system Responding to the microcode version . (3958 DD4 or 3958 AP1) . . 64 Preparing the servers for the most current Customer IP addresses .
  • Page 10 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 11: About This Document

    If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Available services, telephone numbers, and web links are subject to change without notice.
  • Page 12: Getting Help Online

    Help and service You can call 1 (800) IBM SERV for help and service if you are in the U.S. or Canada. You must choose the software or hardware option when calling for assistance. Note: This product is equipped with a Software Call Home feature. When enabled, it will notify IBM Service of software error events.
  • Page 13: Getting Help By Telephone

    With the original purchase of the IBM System Storage TS7600 with ProtecTIER, you have access to extensive support coverage. During the product warranty period, you can call the IBM Support Center (1 800 426-7378 in the U.S.) for product assistance covered under the terms of the hardware IBM warranty or the software maintenance contract that comes with product purchase.
  • Page 14: How To Send Your Comments

    Your feedback is important in helping to provide the most accurate and highest quality information. To submit any comments about this book or any other IBM System Storage TS7600 with ProtecTIER documentation: v Send your comments by email to starpubs@us.ibm.com. Be sure to include the following information: –...
  • Page 15: Chapter 1. Overview

    ProtecTIER v2.4.x.x is available on the IBM website. This document does not address the topics listed below: v Installation of new 3958 DD3 or 3958 AP1 hardware. Refer to the IBM System Storage TS7650G ProtecTIER Deduplication Gateway Installation Roadmap Guide, IBM...
  • Page 16: Terminology Used In This Document

    These are terms for IBM's virtualization solution from the TS7650 family that does not include a disk storage repository, allowing the customer to choose from a variety of storage options. IBM does support two clustered pairs of TS7650 Gateway servers in a single frame. The TS7650G consists of...
  • Page 17 TS7650 family that includes a disk storage repository. The TS7650 Appliance consists of the following: Server The 3958 AP1 server is based on the IBM System x3850 X5 Type 7145-AC1 at the ProtecTIER version 3.1 release. When used as a server in the TS7650 Appliance, its machine type and model are 3958 AP1.
  • Page 18 The cartridge will then disappear from the destination library and reappear at the source I/E slot. server and node This document uses the terms server and node, interchangeably. destination and target This document uses the terms destination and target, interchangeably. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 19: Chapter 2. Upgrade Ship Group

    IBM System Storage TS7650 with ProtecTIER Publications CD The TS7650G documentation CD contains the following service and customer documentation for the TS7650G: v IBM System Storage TS7650 ProtecTIER Software Upgrade Guide, IBM form number SC27-3643 v IBM System Storage TS7650G ProtecTIER Deduplication Gateway...
  • Page 20 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 21: Chapter 3. Re-Imaging The Tssc Microcode

    If the current TSSC code level is... And if you are... Do the following... 5.8.x or lower A customer Contact IBM to schedule an appointment for the microcode re-image. Instructions for contacting IBM are provided in “Getting information, help, and service”...
  • Page 22: Re-Imaging The Tssc Microcode

    Storage Manager GUIs, ProtecTIER Manager GUI, and Information Centers for TS7650. The actual applications depend on the systems that are attached to the TSSC. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information for additional information.
  • Page 23 BIOS. Refer to the server documentation to reinstall the BIOS and to set the correct machine type. 9. Restore the TSSC configuration from the backup. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information (on the IBM System Storage TS7650 with ProtecTIER Publications CD) for instructions.
  • Page 24 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 25: Chapter 4. Installing And Configuring

    Note: The customer must perform additional tasks to enable the Replication Manager functionality on the server designated to run the Replication Manager software. Refer the customer to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA32-0922 for additional information and instructions.
  • Page 26: Checking The Protectier Version

    (including alternate installation instructions using the TSSC), refer to the IBM ® System Storage TS7650G and TS7650 with ProtecTIER Software Release Notes GC53-1195-19, available on the ProtecTIER patch v3.1.x.x page of the IBM website. Procedure 1. Go to www.ibm.com. 2. From the Home page, click: Support & Downloads → Download → Fixes, updates &...
  • Page 27 Click the Downloads radio button. 6. Under 3. See your results: v Click View your page. The Find downloads for your IBM products page opens. 7. In the Downloads and fixes box, click Downloadable files for the applicable ProtecTIER product.
  • Page 28: Upgrading Stand-Alone Servers To Protectier V3.1.X.x

    The procedures below are for stand-alone servers. If you are working on clustered servers, follow the procedures in “Upgrading clustered servers to ProtecTIER v3.1.x.x” on page 21. Note: The ProtecTIER upgrade software is provided on the IBM System Storage ProtecTIER Enterprise Edition V3.1. Procedure 1.
  • Page 29 10) Problem management (...) 11) Call Home Commands (...) 12) Collect Logs (...) E) Exit +------------------------------------------+ >>> Your choice? 4. Select the Check if RAS is running option. Type: 1 <enter>. v If RAS has been configured and is running, the following messages display: Begin Processing Procedure RAS is running a.
  • Page 30 When only the .tar file for the code level currently running on the server remains in the /install directory, the file removal is complete. Go on to step 13. Insert the IBM System Storage ProtecTIER Enterprise Edition V3.1 into the server's CD-ROM drive.
  • Page 31: Configuring The Openstorage Application Ip Interfaces

    ./autorun -f <enter> A series of messages display as the autorun script installs the ProtecTIER v2.5.x.x. upgrade, and performs the additional tasks outlined in Chapter 4, “Installing and configuring the ProtecTIER v3.1.x.x upgrade,” on page 11. The autorun script can take up to 15 minutes to run. During the autorun process, you might be prompted to upgrade the firmware level of the attached storage.
  • Page 32 LACP with L3L4. For more information about bonding, the different load balancing methods, and whether to configure bonds at all, refer to the Best Practices Guide for IBM System Storage TS7600 ProtecTIER Deduplication Solutions, IBM form number GA32-0924.
  • Page 33 +------------------------------------------------+ | RAS Text Based Menu running on rassmb2 +------------------------------------------------+ | 1) Check if RAS service is running | 2) Start RAS | 3) Stop RAS | 4) Get RAS Version | 5) Get PT Code Version | 6) Display Firmware Levels | 7) Manage Configuration (...) | 8) check PT Services Status (...) | 9) System Health Monitoring (...)
  • Page 34: Verifying The Server Time, Date, And Timezone Settings

    37 for instructions, update the settings, and then return to this page. 3. Repeat the above procedure for all additional servers that you upgraded to ProtecTIER v3.1.x.x. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 35: Upgrading Clustered Servers To Protectier V3.1.X.x

    Notes: v The instructions in this section apply to older 3958 DD1, 3958 DD3, 3958 DD4, and 3958 AP1 servers. v The ProtecTIER upgrade software is provided on the IBM System Storage ProtecTIER Enterprise Edition V3.1. Procedure Starting with Server B, perform steps 1 through 5 on page 22 below to log in to the server, verify previous RAS configuration, and stop the vtfd and ptcluster services.
  • Page 36 This helps maintain available space within the root (/) file system. If the files are allowed to accumulate and fill up the root file system, unexpected server restarts can occur. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 37 /install directory, the file removal is complete. Go on to step 16. 16. Insert the IBM System Storage ProtecTIER Enterprise Edition V3.1 into the server CD-ROM drive. 17. When the drive light stops blinking, enter the following commands: mkdir -p /mnt/cdrom <enter>...
  • Page 38 <directory name> <enter> For example: cd PT_TS7650G_V3.1.0.1 -full.x86_64 Note: You will perform the remainder of the installation from this directory. 25. Eject the IBM System Storage ProtecTIER Enterprise Edition V3.1 from the CD-ROM drive. Enter the command: eject <enter>...
  • Page 39 etc. These emails are generated as a result of the services being stopped during the code upgrade process. The messages can be ignored. During the restart, the RAS and the vtfd and ptcluster services are automatically restarted on the server. The restart can take several minutes. Upon completion, the login: prompt displays.
  • Page 40: Verifying The Server Time, Date, And Timezone Settings

    37 for instructions, update the settings, and then return to this page. 3. Repeat the above procedure for all additional servers that you upgraded to ProtecTIER v3.1.x.x. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 41: Chapter 5. Updating The Protectier Servers

    “Checking the ProtecTIER version” on page each server. Download the most current version of “Downloading the ProtecTIER v3.1.x.x fix ProtecTIER (v3.1.x.x) from the IBM website update” on page 12 and copy the files to a CD. Install the ProtecTIER updates.
  • Page 42: Downloading The Protectier V3.1.X.x Fix Update

    Note: For additional information about the ProtecTIER v3.1.x.x download (including alternate installation instructions using the TSSC), refer to the IBM System Storage TS7650G and TS7650 with ProtecTIER Software Release Notes GC53-1195-19, available on the ProtecTIER patch v3.1.x.x page of the IBM website. Procedure 1. Go to www.ibm.com.
  • Page 43: Applying The Patch Update To The Protectier Servers

    The Download results page opens. 8. From the Results list, click the most recent entry (v3.1.x.x) for the product you specified. Where 3.1.x.x is the most current version of ProtecTIER available for download. The ProtecTIER GW patch 3.1x or ProtecTIER AP1 patch 3.1.x page, displays. 9.
  • Page 44 The version information looks similar to the following: PT version : 3.1.1 11. Repeat steps 4 on page 29 through 9 on any other applicable servers. 12. The update procedure is now complete. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 45: Chapter 6. Upgrading Protectier Manager

    Except where indicated, the procedures in this chapter are Customer Tasks . The current ProtecTIER Manager installer is provided on the IBM System Storage ProtecTIER Manager V3.1 DVDIBM System Storage ProtecTIER Manager V3.1 DVD. Because different ProtecTIER Manager installers are provided for Windows and...
  • Page 46: Installing Protectier Manager On Windows

    8. Click Done. The ProtecTIER Installation wizard closes and the ProtecTIER Manager upgrade is complete. 9. Remove the IBM System Storage ProtecTIER Manager V3.1 DVD and close the disc drive. 10. If you configured replication, the user must create and configure the replication grid before replication is fully functional.
  • Page 47: Choose Install Folder Window

    Figure 1. Choose Install Folder window 5. Specify the folder where the ProtecTIER Manager program files will be installed, and then click Next. The Choose Shortcut Folder window opens. See Figure 2. Figure 2. Choose Shortcut Folder window Chapter 6. Upgrading ProtecTIER Manager...
  • Page 48: Installing Protectier Manager On Linux

    10. If you configured replication, the user must create and configure the replication grid before replication is fully functional. Turn the system over to the customer, and refer them to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA32-0922 for detailed information.
  • Page 49 If the message: Permission Denied displays, enter the following commands: chmod +x InstallLinuxXX.bin <enter> ./InstallLinuxXX.bin <enter> The IBM ProtecTIER Manager Wizard Introduction screen displays. 4. Click Next. Two sequential Software License Agreement screens display. 5. Read the terms for each license agreement, indicate your acceptance, and then click Next.
  • Page 50 12. If you configured replication, the user must create and configure the replication grid before replication is fully functional. Turn the system over to the customer, and refer them to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA32-0922 for detailed information.
  • Page 51: Appendix A. Changing The System Date And Time

    (CLI) or the ProtecTIER Configuration Menu. Instructions for both methods are provided below. v The menu is provided as a customer convenience. IBM service personnel are expected to use the CLI. v The ProtecTIER Configuration Menu is not available on TS7650G gateway systems.
  • Page 52 9. Type, for example, US <Enter> for the United States. If you need a list of time zone codes from countries other than the United States, see Appendix B, “Worldwide time zone codes,” on page 45. The following is displayed: IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 53 Time zones under US: ==================== 1. America/New_York 2. America/Detroit 3. America/Kentucky/Louisville 4. America/Kentucky/Monticello 5. America/Indiana/Indianapolis 6. America/Indiana/Vincennes 7. America/Indiana/Knox 8. America/Indiana/Winamac 9. America/Indiana/Marengo 10. America/Indiana/Vevay 11. America/Chicago 12. America/Indiana/Tell_City 13. America/Indiana/Petersburg 14. America/Menominee 15. America/North_Dakota/Center 16. America/North_Dakota/New_Salem 17. America/Denver 18. America/Boise 19.
  • Page 54: Using The Protectier Configuration Menu

    Starting NTPD [ Done ] Starting cluster [ Done ] Cluster Started Using the ProtecTIER Configuration Menu About this task Customer Task The following procedures apply only to TS7650 Appliance systems. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 55: Protectier Configuration Menu

    Procedure 1. Open the ProtecTIER Configuration Menu. To do so: a. At the sever login prompt, type: ptconfig and press <enter>. b. At the Password prompt, type: ptconfig and press <enter> The ProtecTIER Configuration Menu displays: ProtecTIER Configuration Menu: 1. Update Time, Date, Timezone & Timeserver(s) 2.
  • Page 56: Configuration Menu

    Type: c and press <enter>. The current time, date, and timezone settings display for review. 11. At the Do you wish to apply those settings? (yes|no) prompt, type: y and press <enter>. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 57 You are notified as follows: The cluster & VTFD services on all nodes must be stopped in order to continue. Do you wish to continue? (yes|no). Type: y and press <enter>. A series of status messages display as the services are stopped and restarted. This process may take up to 10 minutes.
  • Page 58 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 59: Appendix B. Worldwide Time Zone Codes

    RN, SA, SE, SF, SL) America/Argentina/Jujuy Jujuy (JY) America/Argentina/Tucuman Tucuman (TM) America/Argentina/Catamarca Catamarca (CT), Chubut (CH) America/Argentina/La_Rioja La Rioja (LR) America/Argentina/San_Juan San Juan (SJ) America/Argentina/Mendoza Mendoza (MZ) America/Argentina/Rio_Gallegos Santa Cruz (SC) America/Argentina/Ushuaia Tierra del Fuego (TF) Pacific/Pago_Pago © Copyright IBM Corp. 2011...
  • Page 60 Alagoas, Sergipe America/Bahia Bahia America/Sao_Paulo S & SE Brazil (GO, DF, MG, ES, RJ, SP, PR, SC, RS) America/Campo_Grande Mato Grosso do Sul America/Cuiaba Mato Grosso America/Porto_Velho W Para, Rondonia America/Boa_Vista Roraima IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 61 Code Time zone Comments America/Manaus E Amazonas America/Eirunepe W Amazonas America/Rio_Branco Acre America/Nassau Asia/Thimphu Africa/Gaborone Europe/Minsk America/Belize America/St_Johns Newfoundland Time, including SE Labrador America/Halifax Atlantic Time - Nova Scotia (most places), PEI America/Glace_Bay Atlantic Time - Nova Scotia - places that did not observe DST 1966-1971 America/Moncton Atlantic Time - New Brunswick...
  • Page 62 Atlantic/Cape_Verde Indian/Christmas Asia/Nicosia Europe/Prague Europe/Berlin Africa/Djibouti Europe/Copenhagen America/Dominica America/Santo_Domingo Africa/Algiers America/Guayaquil mainland Pacific/Galapagos Galapagos Islands Europe/Tallinn Africa/Cairo Africa/El_Aaiun Africa/Asmara Europe/Madrid mainland Africa/Ceuta Ceuta & Melilla Atlantic/Canary Canary Islands Africa/Addis_Ababa Europe/Helsinki Pacific/Fiji IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 63 Code Time zone Comments Atlantic/Stanley Pacific/Truk Truk (Chuuk) and Yap Pacific/Ponape Ponape (Pohnpei) Pacific/Kosrae Kosrae Atlantic/Faroe Europe/Paris Africa/Libreville Europe/London America/Grenada Asia/Tbilisi America/Cayenne Europe/Guernsey Africa/Accra Europe/Gibraltar America/Godthab most locations America/Danmarkshavn east coast, north of Scoresbysund America/Scoresbysund Scoresbysund / Ittoqqortoormiit America/Thule Thule / Pituffik Africa/Banjul Africa/Conakry America/Guadeloupe...
  • Page 64 Asia/Qyzylorda Qyzylorda (Kyzylorda, Kzyl-Orda) Asia/Aqtobe Aqtobe (Aktobe) Asia/Aqtau Atyrau (Atirau, Gur'yev), Mangghystau (Mankistau) Asia/Oral West Kazakhstan Asia/Vientiane Asia/Beirut America/St_Lucia Europe/Vaduz Asia/Colombo Africa/Monrovia Africa/Maseru Europe/Vilnius Europe/Luxembourg Europe/Riga Africa/Tripoli Africa/Casablanca Europe/Monaco Europe/Chisinau IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 65 Code Time zone Comments Europe/Podgorica America/Marigot Indian/Antananarivo Pacific/Majuro most locations Pacific/Kwajalein Kwajalein Europe/Skopje Africa/Bamako Asia/Rangoon Asia/Ulaanbaatar most locations Asia/Hovd Bayan-Olgiy, Govi-Altai, Hovd, Uvs, Zavkhan Asia/Choibalsan Dornod, Sukhbaatar Asia/Macau Pacific/Saipan America/Martinique Africa/Nouakchott America/Montserrat Europe/Malta Indian/Mauritius Indian/Maldives Africa/Blantyre America/Mexico_City Central Time - most locations America/Cancun Central Time - Quintana Roo America/Merida...
  • Page 66 Moscow+04 - Yenisei River Asia/Irkutsk Moscow+05 - Lake Baikal Asia/Yakutsk Moscow+06 - Lena River Asia/Vladivostok Moscow+07 - Amur River Asia/Sakhalin Moscow+07 - Sakhalin Island Asia/Magadan Moscow+08 - Magadan Asia/Kamchatka Moscow+09 - Kamchatka IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 67 Code Time zone Comments Asia/Anadyr Moscow+10 - Bering Sea Africa/Kigali Asia/Riyadh Pacific/Guadalcanal Indian/Mahe Africa/Khartoum Europe/Stockholm Asia/Singapore Atlantic/St_Helena Europe/Ljubljana Arctic/Longyearbyen Europe/Bratislava Africa/Freetown Europe/San_Marino Africa/Dakar Africa/Mogadishu America/Paramaribo Africa/Sao_Tome America/El_Salvador Asia/Damascus Africa/Mbabane America/Grand_Turk Africa/Ndjamena Indian/Kerguelen Africa/Lome Asia/Bangkok Asia/Dushanbe Pacific/Fakaofo Asia/Dili Asia/Ashgabat Africa/Tunis Pacific/Tongatapu Europe/Istanbul America/Port_of_Spain Pacific/Funafuti...
  • Page 68 Alaska Time - Alaska panhandle America/Yakutat Alaska Time - Alaska panhandle neck America/Nome Alaska Time - west Alaska America/Adak Aleutian Islands Pacific/Honolulu Hawaii America/Montevideo Asia/Samarkand west Uzbekistan Asia/Tashkent east Uzbekistan Europe/Vatican America/St_Vincent America/Caracas America/Tortola America/St_Thomas IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 69 Code Time zone Comments Asia/Saigon Pacific/Efate Pacific/Wallis Pacific/Apia Asia/Aden Indian/Mayotte Africa/Johannesburg Africa/Lusaka Africa/Harare Appendix B. Worldwide time zone codes...
  • Page 70 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 71: Appendix C. Company Information Worksheet

    IBM service representatives use the information that is provided on the company information worksheet to customize your IBM storage complex. When you use any of the remote support features, the TSSC sends this information to IBM so an IBM service representative can contact you.
  • Page 72 Call back phone number The phone number of the modem being used for Call Home. Include the area code and the country code, if appropriate. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 73 Your information Disk array machine type(s) and The machine type(s) and model model number(s) number(s) for the attached disk array storage subsystem(s). For non-IBM equipment, also provide vendor name(s). Use an additional sheet if necessary. Disk array serial number(s) The serial number(s) for the attached disk array storage subsystem(s).
  • Page 74: Country Codes

    Haiti Montserrat Seychelles Zaire Island Cocos Heard and Morocco Sierra Leon Zambia (Keeling) McDonald Islands Islands Colombia Honduras Mozambique Singapore Zimbabwe Comoros Hong Kong Myanmar Slovak Republic Congo Hungary Namibia Slovenia IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 75: Appendix D. Ip Address Worksheet

    Appliance components. IBM service representatives use the information provided to define the IP addresses of components supported by the TSSC. When the TSSC sends Call Home information to IBM through VPN or modem, or sends you notices about serviceable events, these settings will be included in the information to identify and provide important information about the TSSC that sent a service request.
  • Page 76: Factory-Default Server Ip Addresses For A Stand-Alone Vtl Protectier Server (3958 Dd4 Or 3958 Ap1)

    Server A eth8 OpenStorage 192.168.153.1 Server A eth9 OpenStorage 192.168.154.1 Server A eth10 OpenStorage 192.168.155.1 Server A eth11 Replication network 2 192.168.21.1 Server A eth12 Cluster network 2 Server A eth13 Free IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 77: Factory-Default Server Ip Addresses For A Clustered Vtl Protectier System (3958 Dd4 Or 3958 Ap1)

    Factory-default server IP addresses for a clustered VTL TS7650G 3958 DD4 or TS7650 Appliance Table 8. Factory-default server IP addresses for a clustered VTL ProtecTIER system (3958 DD4 or 3958 AP1) Factory Default IP TS7650 clustered VTL system Component Port Function Address Node A (the server located in...
  • Page 78: Factory-Default Server Ip Addresses For A Clustered Openstorage Protectier System (3958 Dd4 Or 3958 Ap1)

    Server B eth9 OpenStorage 192.168.154.2 Server B eth10 OpenStorage 192.168.155.2 Server B eth11 Replication network 2 192.168.21.2 Server B eth12 Cluster network 2 10.0.0.52 Server B eth13 Free Network Power Switch 10.0.0.50 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 79: Customer Ip Addresses

    Customer IP addresses Table 10. Customer IP addresses Node A (the Port Host Name IP Address Network Mask Default Gateway server located in the lower part of eth0 the rack) Node B (the Port IP Address Network Mask Default Gateway server located in the upper part of eth0...
  • Page 80: Customer And Replication Ip Addresses For Vtl Or Openstorage Systems

    Default Gateway Dedicated VLAN server located in eth2 for VTL the upper part of systems or eth5 the rack) for OpenStorage systems eth5 for VTL systems or eth13 for OpenStorage systems IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 81: Host Names And Dns Settings For Setting Up The Tssc With The Ts7650G

    Host names and DNS settings for setting up the TSSC with the TS7650G Table 12. Host names and DNS settings for setting up the TSSC with the TS7650G Item or setting Instructions eth0 eth1 (if applicable) Record the console or host Source host name that you want to name...
  • Page 82 Routing settings: Complete the following section if you want to specify a default gateway for routing. Gateway address Confirm and record the dotted decimal or symbolic name address of the gateway (for example, 8.127.155.254 or londongate). IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 83: Tssc Ip Addresses

    1 (server A). For example, if server A is set for 172.31.1.10 then server B will be set for 172.31.1.15. Note: Depending upon the address ranges available on the TSSC, the IBM Service representative may have to use ranges other than those shown here.
  • Page 84 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 85: Appendix E. Protectier Replication Network Performance Validation Utility For Vtl Systems

    1. Start the server mode of the utility on server1 by entering the following commands on the command line: cd /opt/dtc/app/sbin ./pt_net_perf_util -s 2. Start the client mode of the utility on server2 by entering the following command on the command line: ./pt_net_perf_util -c server1 -t 300 © Copyright IBM Corp. 2011...
  • Page 86 Higher latency values will cause a major deterioration in replication throughput. v Packet loss should be 0%. Any other value indicates a major network problem. Test 2: Throughput - default settings IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 87 This test checks maximal TCP throughput using a single data stream with default TCP settings. Example result: *** Throughput - Default TCP [ 3] 0.0-120.1 sec 2.41 GBytes 173 Mbits/sec Interpreting the results: v The test ran for 120.1 seconds, transferred 2.41 GB (2.24 GiB), with an average throughput of 173 Mbits/sec.
  • Page 88 You may want to run these tests again to test the reverse throughput in the network. To run the tests in reverse, change server1 to the client and server2 to the server and repeat the procedures. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 89: Appendix F. Protectier Network Performance Validation Utility For Openstorage Systems

    1. Start the server mode of the utility on server1 by entering the following commands on the command line: ./pt_net_perf_util -s 2. Start the client mode of the utility on server2 by entering the following command on the command line: ./pt_net_perf_util -c server1_ip_address -t 300 © Copyright IBM Corp. 2011...
  • Page 90 The round-trip-time in network topologies may vary, but should never exceed 200ms on WAN. Contact your network administrator if round-trip-time reports more than 200ms on WAN or 6ms on LAN, as it may significantly decrease throughput. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 91 v Higher latency values will cause a major deterioration in throughput. v Packet loss should be 0%. Any other value indicates a major network problem. Test 2: Throughput - default settings This test checks maximal TCP throughput using a single data stream with default TCP settings.
  • Page 92 You may want to run these tests again to test the reverse throughput in the network. To run the tests in reverse, change server1 to the client and server2 to the server and repeat the procedures. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 93: Appendix G. Verifying And Upgrading The Storage Subsystem Firmware, Nvsram, And Esm

    If you are not already logged in to the TSSC, log in with user ID service and password service. b. Right-click the blue desktop, and from the IBM TS3000 System Console menu, select Browser Functions → SM GUI Functions → Launch GUI.
  • Page 94 TSSC. If the storage firmware levels are 7.50.13.00 or higher (recommended level is 7.60.28.00), proceed to the ProtecTIER v. 2.4 upgrade. 2. Insert the IBM System Storage ProtecTIER Manager V3.1 DVD into the TSSC drive. a. If you are not already logged in to the TSSC, log in with user ID service and password service.
  • Page 95 Windows 32-bit/DS4700. In the same window, select the FW.DS4700_07602800.dlp file from the Files section. Note: The storage system firmware is located on the IBM System Storage ProtecTIER Manager V3.1 DVD under a 10.60.x5.17 for Windows 32-bit directory, DS4k Storage Manager v10.60.x5.17 for Windows 32-bit. It is used on the TSSC Linux version as well, and the files are the same.
  • Page 96 Windows 32-bit/DS4700. In the same window, select the esm98D0.esm file from the Files section. Note: The storage system firmware is located on the IBM System Storage ProtecTIER Manager V3.1 DVD under a 10.60.x5.17 for Windows 32-bit directory, DS4k Storage Manager v10.60.x5.17 for Windows 32-bit. It is used on the TSSC Linux version as well, and the files are the same.
  • Page 97: Appendix H. Making A Server Connection Through The Remote Supervisor Adapter (Rsa)

    Depending upon the equipment you have available, you will perform the procedures that follow using a USB keyboard and graphics-capable monitor (the preferred method), or the TSSC (code-level 5.7.x or higher) or your IBM service laptop. [nts: verify TSSC code level]...
  • Page 98: Using The Tssc Or A Service Laptop

    2. Log into the server with the ID: root and the password: admin. 3. From command line, type: reboot <enter> 4. When the IBM logo displays, press F1 to enter Setup mode. 5. Select Advanced Setup → RSA II Settings.
  • Page 99: Service Laptop To Rsa Connection

    Figure 7. Service laptop to RSA connection 3. On the laptop, click Start → Control Panel. 4. Double-click Network Connections. 5. Right-click Local Area Connection → Properties. See Figure 8. Figure 8. Local Area Connection Properties 6. From the list, select Internet Protocol (TCP/IP), then click Properties. 7.
  • Page 100: Remote Supervisor Adapter Ii Refresh

    15. In the Static IP Address field, change the last octet to an address value that is lower than the default of 254. For example: 172.31.1.253. 16. In the Netmask field, enter: 255.255.255.0. 17. Leave the Gateway field blank. 18. Click Save. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 101: Enabling Remote Control

    About this task Procedure 1. In the Remote Supervisor Adapter II Refresh 1 window, click Remote Control found in the left-hand menu under the IBM logo. 2. In the Remote Control window, click Start Remote Control in Single User Mode.
  • Page 102 Click the Windows Maximize button to maximize the size of the ASM Remote Control window. The command line interface is now established. 2. Return to the procedure that sent you here. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 103: Appendix I. Logging Into The Dd4 Server Through The Imm Web Interface

    In order to use the IMM to connect to the servers, you must use the TS3000 System Console (TSSC) (code level 5.10.x or higher required), or your IBM service laptop. If you use your laptop, you might also need an extension cord to reach a standard power outlet, or a 240 V to 110 V step-down voltage converter to allow the service laptop to run off of the power distribution unit (PDU).
  • Page 104: Service Laptop To Imm Connection

    6. Right-click Local Area Connection → Properties. See Figure 12. Figure 12. Local Area Connection Properties 7. From the list, select Internet Protocol (TCP/IP), then click Properties. See Figure 13 on page 91. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 105: Local Area Connection Properties: Internet

    Figure 13. Local Area Connection Properties: Internet Protocol (TCP/IP) 8. Select Use the following IP address. 9. In the IP Address field, type 172.31.1.14 or 192.168.70.33 for a new IMM. In the Subnet mask field, type: 255.255.255.0. 10. Click OK and then click Close to exit the Local Area Connections Properties window.
  • Page 106: Integrated Management Module Welcome

    (Ten minutes should suffice.) 26. Click Continue. What to do next Go to “Enabling remote control” on page 93. (This might not be necessary for the IMM.) IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 107: Enabling Remote Control

    Procedure 1. In the Integrated Management Module window, click Remote Control in the left-hand menu under the IBM logo. See Figure 15. Figure 15. Integrated Management Module window: Remote Control link 2. In the Integrated Management Module window, click Start Remote Control in Single User Mode.
  • Page 108: Updating Imm Firmware Using The Web Interface

    Note: Restarting the IMM will disconnect your current session. 13. Click OK to close the current browser window. 14. Wait a few minutes to allow the IMM to complete its restart before logging into the IMM again. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 109: Accessibility For Publications And Protectier Manager

    In the request, be sure to include the publication number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
  • Page 110: About The Java-Based Tools

    5. After the download is complete, find the installer file on the hard disk drive and write down the full path to the location of the file. For example: C:\Program Files\Java\jre6\bin\java.exe. This path is needed during ProtecTIER Manager installation. 6. Proceed as appropriate: IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 111: Installing The Java Access Bridge

    v If you downloaded the installer on the ProtecTIER Manager workstation on which you are installing the JRE, go on to step 7. v If you downloaded the installer on a PC other than the applicable ProtecTIER Manager workstation, do the following: a.
  • Page 112: Using A Screen Reader To Install Protectier Manager

    Windows Help or other Windows documentation for instructions, and then go on to step 2. 2. Insert the IBM System Storage ProtecTIER Manager V3.1 DVD into the CD/DVD drive of the ProtecTIER Manager workstation. 3. Access the command prompt on the ProtecTIER Manager workstation: a.
  • Page 113: Enabling The Windows High Contrast Option

    f. At the command prompt, type: Install.exe LAX_VM "C:\Program Files\ Java60\jre\bin\java.exe" and press <enter>, where the path contained within the quotation marks is the same as the path that you noted in step 5 on page 96. The screen-reader-enabled ProtecTIER Manager installation wizard starts. g.
  • Page 114: Display Tab

    Figure 16. Display tab 4. Click Settings. The Settings for High Contrast dialog box displays, as shown in Figure 17 on page 101: IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 115: Using The Windows High Contrast Scheme With Protectier Manager

    Figure 17. Settings for High Contrast By default, the High Contrast Black (large) scheme is selected. 5. Do one of the following: v To use the default, High Contrast Black (large), scheme: a. Click Ok to close the Settings for High Contrast dialog box. b.
  • Page 116: Protectier Manager Window

    Click: Start → All Programs → IBM → ProtecTIER Manager → IBM ProtecTIER Manager. The ProtecTIER Manager window opens, as shown in: Figure 18. Figure 18. ProtecTIER Manager window 2. On the toolbar, click: Tools → Preferences. The Preferences dialog box opens with the Appearance tab selected, as shown...
  • Page 117: Preferences Dialog Box

    On the ProtecTIER Manager toolbar, click: File → Exit. The ProtecTIER Manager window closes. b. Click: Start → All Programs → IBM → ProtecTIER Manager → IBM ProtecTIER Manager. When the ProtecTIER Manager window opens, the display reflects the contrast change, as shown in: Figure 20.
  • Page 118: Customizing The Color Palette

    5. When you have finished selecting or specifying the new color, click Ok. You are returned to the Appearance tab. 6. To change another color, repeat steps 3 through 5. IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 119: Default Color Versus Custom Color

    7. When you are finished making changes in the Appearance tab, click Ok. You are returned to the ProtecTIER Manager window. 8. Exit and restart ProtecTIER Manager (as described in step 4 on page 103) so the color palette changes take effect. After you log in to ProtecTIER Manager and add a node, the display reflects your custom color selections.
  • Page 120 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 121: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
  • Page 122: Trademarks

    International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ((R) or (TM)), these symbols indicate U.S.
  • Page 123: Electronic Emission Notices

    A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at http://www.ibm.com/legal/copytrade.shtml. Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries.
  • Page 124: Industry Canada Compliance Statement

    Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der...
  • Page 125: People's Republic Of China Class A Electronic Emission Statement

    IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt/eingebaut werden. EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden: "Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Mabnahmen zu ergreifen und dafür...
  • Page 126: Taiwan Class A Compliance Statement

    3F, No 7, Song Ren Rd., Taipei Taiwan Tel: 0800-016-888 Japan Voluntary Control Council for Interference (VCCI) Class A Statement Japan Electronics and Information Technology Industries Association (JEITA) Statement (less than or equal to 20 A per phase) IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 127: Korean Communications Commission (Kcc) Class A Statement

    Korean Communications Commission (KCC) Class A Statement Russia Electromagnetic Interference (EMI) Class A Statement Notices...
  • Page 128 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 129: Index

    IP interfaces 17 clustered servers 21 ProtecTIER v3.1.x.x configuring ProtecTIER 11 stand-alone server 14 applying 12, 28, 29 console network settings work sheet 61 downloading from IBM web site 12, 28, 29 websites documentation list xi improvement xii what's new ix...
  • Page 130 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide...
  • Page 132 Part Number: 46X8489 Printed in USA SC27-3643-01...

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