Updating Firmware - HPE Integrity rx2800 i2 series User's & Service Manual

Firmware issues are relatively rare, and, therefore, look for other causes first.
If you are attempting to resolve a firmware issue, the possible failure areas are as follows:
Procedure
1. Unsupported firmware installation
2. Corrupt firmware installation
To troubleshoot firmware issues:
• Verify that all system and iLO firmware components are from the same release (use the iLO 3 sr
command).
• Reinstall all firmware.

Updating firmware

System firmware updates are available from the Hewlett Packard Enterprise Support Center:
http://www.hpe.com/support/hpesc
To update your firmware:
Procedure
1. To determine the current system firmware and iLO firmware versions, use the iLO sr command.
2. Choose the appropriate firmware package from the choices available on the Hewlett Packard
Enterprise Support Center web page at http://www.hpe.com/support/hpesc. To verify the firmware
version, see the Release Notes or Installation Instructions.
To update firmware by using Smart Update Manager, see Installing the latest firmware using Smart
Update Manager on page 42.
Troubleshooting the system console
Cause
All system console connections (VGA, USB, local RS-232 and iLO 3 MP LAN) are located on the rear
panel of the server.
HP-UX uses the RS-232 serial text connection to a terminal or terminal emulator software to control
server operations locally.
HP-UX alternatively uses the iLO 3 LAN connection over a network to control server operations locally
through Secure Shell, and remotely over a network through web GUI.
NOTE:
The Windows operating systems uses the VGA (monitor) and USB (keyboard and mouse)
connections to control server operations locally.
RS-232 connection:
If a dummy terminal/PC running terminal emulation software is attached to the iLO MP local port
and does not respond to a Ctrl-B key sequence then it is possible that the iLO MP is not operational/
functional.
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