HPE Integrity rx2800 i2 series User's & Service Manual page 87

Step Condition
4a Cannot see iLO 3 MP prompt on system
console -- server power is off/on.
4a (cont.) Still no iLO 3 MP prompt on system console.
Action
Front panel LEDs indicate that the server is
either booting or running system firmware,
or is booting or running the OS (system
health is steady green, and power is steady
green). Nothing might be logged for this
condition.
1. The most common reasons for this are
local console device cabling issues, local
console device configuration issues, etc.
Check these issues first.
2. Be sure that that the RS–232
configuration matches between the server
and the local console (see
Troubleshooting the system console on
page 127 for more details).
3. Reset iLO 3 MP, by using the iLO 3
physical presence pinhole button on the
rear panel of the server.
4. If no change, replace the system board
(see Removing and replacing the
system board on page 171 for details).
The preceding issue is fixed when the iLO
3 prompt can be seen and the system
health LED is steady green.
Nothing might be logged for this condition
(NOTE: if the iLO 3 MP is off, the system
health LED is off as well).
Front panel LEDs indicate that the server is
either booting or running the OS (see
Troubleshooting the boot process on
page 125 for details).
1. Verify that the proper terminal type is set:
Supported settings are hpterm, VT100+
(default), and VTUTF8.
2. Verify that the RS-232C configuration
matches between the server and the local
console or modem (see Troubleshooting
the system console on page 127 for
details).
3. Look for loose, damaged, or
disconnected power and signal cables on
the I/O riser.
The preceding issue is fixed when iLO 3
MP menu appears on the system console,
and the system health is steady green.
Troubleshooting
Table Continued
87