Information About Troubleshooting The Software Configuration - Cisco Catalyst 2960 series Configuration Manual

Troubleshooting the Software Configuration
This chapter describes how to identify and resolve software problems related to the Cisco IOS software on
the switch. Depending on the nature of the problem, you can use the command-line interface (CLI), Device
Manager, or Network Assistant to identify and solve problems.
Additional troubleshooting information, such as LED descriptions, is provided in the hardware installation
guide.
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Information About Troubleshooting the Software Configuration

Software Failure on a Switch
Switch software can be corrupted during an upgrade by downloading the incorrect file to the switch, and by
deleting the image file. In all of these cases, the switch does not pass the power-on self-test (POST), and there
is no connectivity.
Related Topics
Recovering from a Software Failure
Information About Troubleshooting the Software Configuration, page 1625
How to Troubleshoot the Software Configuration, page 1632
Verifying Troubleshooting of the Software Configuration, page 1646
Scenarios for Troubleshooting the Software Configuration, page 1650
Configuration Examples for Troubleshooting Software, page 1652
Additional References for Troubleshooting Software Configuration, page 1655
Feature History and Information for Troubleshooting Software Configuration, page 1656
Consolidated Platform Configuration Guide, Cisco IOS Release 15.2(4)E (Catalyst 2960-X Switches)
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