Getting More Information Or Help - Quantum DXi4700 User Manual

Preface
Comments
To provide comments or feedback about this document, or about other Quantum technical publications,
send e-mail to:
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Getting More Information or Help

StorageCare™, Quantum's comprehensive service approach, leverages advanced data access and
diagnostics technologies with cross-environment, multi-vendor expertise to resolve backup issues faster
and at lower cost.
Accelerate service issue resolution with these exclusive Quantum StorageCare services:
Service and Support Website - Register products, license software, browse Quantum Learning
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courses, check backup software and operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location. Get started at:
http://www.quantum.com/serviceandsupport/get-help/index.aspx#contact-support
eSupport - Submit online service requests, update contact information, add attachments, and receive
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status updates via email. Online Service accounts are free from Quantum. That account can also be used
to access Quantum's Knowledge Base, a comprehensive repository of product support information. Get
started at:
http://www.quantum.com/customercenter/
StorageCare Guardian - Securely links Quantum hardware and the diagnostic data from the
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surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause
diagnosis. StorageCare Guardian is simple to set up through the internet and provides secure, two-way
communications with Quantum's Secure Service Center.Learn more at:
http://www.quantum.com/ServiceandSupport/Services/GuardianInformation/Index.aspx
For further assistance, or if training is desired, contact the Quantum Customer Support Center:
Region
North America
EMEA
Asia Pacific
For worldwide support:
http://www.quantum.com/serviceandsupport/get-help/index.aspx#contact-support
Quantum DXi4700 User's Guide
Support Contact
1-800-284-5101 (toll free)
+1-720-249-5700
+800-7826-8888 (toll free)
+49 6131 324 185
+800-7826-8887 (toll free)
+603-7953-3010
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