Quantum DXi4700 Upgrade Manual
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Quantum DXi4700 Upgrade Manual

Capacity
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© 2017 Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies
or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable
violation of the law. Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi
V4000, DXiV-Series, FlexSpace, FlexSync, FlexTier, Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q
brackets design), the Quantum logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar,
StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and design), vmPRO, and Xcellis are either registered
trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other
trademarks are the property of their respective owners. Products mentioned herein are for identification purposes only and
may be registered trademarks or trademarks of their respective companies. All other brand names or trademarks are the
property of their respective owners. Quantum specifications are subject to change.
August 2017
Quantum DXi4700 Capacity
Upgrade Guide
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6
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  • Page 1: Table Of Contents

    Installing the Storage Capacity License Troubleshooting © 2017 Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

  • Page 2: Introduction

    Contacting Quantum Introduction This document provides instructions for upgrading the storage capacity of a Quantum DXi4700 disk backup system. There are two methods for upgrading storage capacity: Adding a Storage Capacity License - Upgrade the usable capacity of the system by adding license keys (6TB, 8TB, and 18TB) to enable hardware capacity that is already installed in the system.
  • Page 3 6TB, 8TB, and 18TB. Storage capacity upgrades are enabled simply by adding a license key. To purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on completing the capacity upgrade.
  • Page 4 6TB, 8TB, and 18TB. Storage capacity upgrades are enabled simply by adding a license key. To purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on completing the capacity upgrade.
  • Page 5 6TB, 8TB, and 18TB.. Storage capacity upgrades are enabled simply by adding a license key. To purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on completing the capacity upgrade.

  • Page 6: Preparing For The Capacity Upgrade

    All outstanding administration alerts are deleted (Alerts > Admin Alerts page). All service tickets are closed (Alerts > Service Tickets page). For more information, see the DXi4700 User’s Guide or click Help > Help Contents in the remote management console to display the DXi online help.

  • Page 7: Capacity Upgrade Overview

    Capacity Upgrade Overview To upgrade the usable capacity of the DXi4700 by enabling hardware capacity that is already installed in the system, simply enter the storage capacity license keys (6TB, 8TB, and 18TB). Skip directly to...
  • Page 8 Installing Expansion Modules on page 35 Cabling the System on page 39 Turning On the System on page 45 Installing the Storage Capacity License on page 46 Table 1: DXi4700 Hardware Capacity Upgrades Capacity After Upgrade Components to Add to the System Initial...

  • Page 9: Determining The Dxi4700 Model

    Determining the DXi4700 Model Determining the DXi4700 Model You will need to determine if the DXi system is a DXi4700 G1 or DXi4700 G2. Model information is located on the pull-out information tag on the front of the Node (see Figure 1 below).
  • Page 10 The packaging materials must be used if the system is relocated. WARNING: The DXi4700 G1 Node and Expansion module (JBOD) weigh 61.0 pounds (27.7 kg) and 62.6 pounds (28.4 kg) respectively. The DXi4700 G2 Node and Expansion module (JBOD) weigh 49.4 pounds (22.4 kg) and 59.2 pounds (26.8 kg) respectively.
  • Page 11 X540 10 GBase-T Card Unpacking the DXi4700 Expansion Module Depending on the upgrade, 1–3 Expansion modules (JBODs) may ship in separate boxes (see Capacity Upgrade Overview on page 6). The box containing each DXi4700 Expansion module contains the following items: Rack mount rails...
  • Page 12 Unpacking the Upgrade Components Figure 5: Unpacking the Expansion Module Item Description Rack mount rails Foam Quantum DXi4700 Capacity Upgrade Guide...

  • Page 13: Shutting Down The System

    Shutting Down the System To shut down the system: Caution: Before shutting down the DXi4700, make sure that all backup and replication jobs are finished, and that space reclamation activity is complete. 1. In the remote management console, navigate to the Utilities > Reboot & Shutdown page (see Figure 6 below).

  • Page 14: Installing Components In The Node

    1 - Power Switches Installing Components in the Node Depending on the upgrade, you may need to install additional components in the DXi4700 Node (see Capacity Upgrade Overview on page 7). To install the additional Node components, see the following...
  • Page 15 Installing Components in the Node Table 1: DXi4700 Node Hard Drive Configurations DXi4700 Configuration Node Hard Drives Actions to Take 5 TB Slots 0-5 11 TB 19 TB Slots 0-5 27 TB Slots 6-11 45 TB 63 TB 81 TB...
  • Page 16 HDD Slot 9 HDD Slot 10 HDD Slot 11 To install the additional hard drives in the DXi4700 Node: Caution: Use appropriate ESD precautions, including the use of a grounding strap, when performing this procedure. 1. Remove the hard drive blank from each hard drive slot (slots 6–11): a.
  • Page 17 Note: The additional hard drives are not keyed to a particular slot. You may install any hard drive in any slot, as long as it is installed in slot 6–11. Caution: Use only the Quantum-supplied hard drives in the DXi4700 Node. Do not use any other drive (not even one taken from another DXi).
  • Page 18 Note: If necessary, remove the optional screws securing the Node to the front of the rack (behind the locking tab). 4. Locate the lock levers on the sides of the inner rails (see Figure 11 on the next page). Unlock each lever by rotating it up to its release position. Quantum DXi4700 Capacity Upgrade Guide...
  • Page 19 Installing Components in the Node Figure 11: Removing the DXi4700 Node from the Rack Item Description Rear rail standoffs Rear rail J-slots Slide-release lock button Lock lever Inner slide rails 5. Grasp the sides of the Node firmly and pull it forward until the rail standoffs are at the front of the J-slots.
  • Page 20 Installing Components in the Node WARNING: The DXi4700 G1 Node and Expansion module (JBOD) weigh 61.0 pounds (27.7 kg) and 62.6 pounds (28.4 kg) respectively. The DXi4700 G2 Node and Expansion module (JBOD) weigh 49.4 pounds (22.4 kg) and 59.2 pounds (26.8 kg) respectively. A minimum of two people are required to lift either chassis.
  • Page 21 10. Grasp the cover on both sides, and carefully lift the cover away from the Node. a. Remove the cooling shroud by holding the touch points and lifting the shroud away from the Node (see Figure 14 on the next page). Quantum DXi4700 Capacity Upgrade Guide...
  • Page 22 Installing Components in the Node Figure 14: Removing the Cooling Shroud 1. Cooling shroud 12. Remove the cooling-fan assembly by lifting the release levers upwards (see Figure 15 on the next page). Quantum DXi4700 Capacity Upgrade Guide...
  • Page 23 Cooling-fan connector (6) Guide pin on the chassis (6) 13. Lift the cooling-fan assembly out of the Node. Figure 16 on the next page illustrates the interior of the DXi4700 Node with the cover removed. Quantum DXi4700 Capacity Upgrade Guide...
  • Page 24 Installing Components in the Node Figure 16: Inside the DXi4700 Node Item Description Cooling shroud. Memory modules. Quantum DXi4700 Capacity Upgrade Guide...
  • Page 25 Figure 17 on page 27). Dynamic Application Environment (DAE) and Veeam Memory Configurations For DXi4700 systems that will run a DAE or Veeam configuration, the installation of additional memory modules is required (see Table 3 on the next page). Memory modules must be installed in the correct...
  • Page 26 Installing Components in the Node Table 2: DXi4700 Memory Configurations (No Veeam or DAE) DXi4700 Total Configuration System Populated Memory Sockets Memory 5 TB 32 GB A1–A4 and B1–B4 (white sockets) 11 TB 19 TB 27 TB 45 TB 64 GB A1–A4 and B1–B4 (white sockets)
  • Page 27 3. Install 8 x 4 GB memory modules in slots A5–A8 and B5–B8 (black sockets). 4. Install 8 x 4 GB memory modules in slots A9–A12 and B9–B12 (green sockets). Figure 17: Node Memory Module Locations To install the memory modules in the DXi4700 Node: Quantum DXi4700 Capacity Upgrade Guide...
  • Page 28 3. Press down on the memory module with your thumbs until the ejector latches snap into a locked position. 4. Repeat steps 1–3 for each memory module. Quantum DXi4700 Capacity Upgrade Guide...
  • Page 29 Align the tabs on the cooling shroud with the securing slots on the chassis (see Figure 20 below). Figure 20: Replacing the Cooling Shroud b. Lower the cooling shroud into the chassis until it is firmly seated. Quantum DXi4700 Capacity Upgrade Guide...
  • Page 30 Installing the H810/H830 RAID Controller The PERC H810 RAID controller (DXi4700 G1) or PERC H830 RAID controller (DXi4700 G2) allows you to connect up to three Expansion modules to the DXi4700 Node (see Table 4 below).
  • Page 31 Item Card Option(s) H830 RAID controller card To install the H810 or H830 RAID controller card in the DXi4700 Node: Caution: Use appropriate ESD precautions, including the use of a grounding strap, when performing this procedure. 1. Lift the blue expansion card latch out of the slot (see Figure 23 on the next page).
  • Page 32 2. Remove the metal slot cover from slot 6 by sliding it out of the slot. 3. Holding the H810 or H830 card by its edges, position the card so that the connector on the card aligns Quantum DXi4700 Capacity Upgrade Guide...
  • Page 33 4. Insert the card-edge connector firmly into the expansion card connector until the card is fully seated. 5. Push the expansion card latch down to lock the H810 or H830 card in place. Closing the Node Cover To close the DXi4700 Node cover: 1. Lift the latch on the cover (see Figure 24 below).
  • Page 34 Installing Components in the Node 5. Pull the inner slide rails out of the rack until they lock into place (see Figure 25 below). Figure 25: Installing the DXi4700 Node in the Rack Item Description Rear rail standoffs Rear rail J-slots...

  • Page 35: Installing Expansion Modules

    Make sure to leave enough space below the lowest installed component for future system expansion. The DXi4700 can be expanded to a maximum configuration requiring 8U of rack space. Quantum DXi4700 Capacity Upgrade Guide...
  • Page 36 Locating the Mounting Position The DXi4700 system is designed to fit in a standard 19 inch (48.3 cm) wide rack. It is important for the chassis installation to locate the hole pattern in the rack rails. You must allow 2U (3.4 inches or 8.7 cm) of vertical space for the DXi4700 Node and an addition 2U for each Expansion module (JBOD) installed in the rack.
  • Page 37 Latches click into place in rack flange (round or square holes). Rail front end. Latch release button. Rail back end. Installing the DXi4700 Expansion Module WARNING: The DXi4700 Expansion module (JBOD, including hard drives) weighs 62.6 pounds (28.4 Quantum DXi4700 Capacity Upgrade Guide...
  • Page 38 Caution: Before proceeding, ensure that all hard drive latches are completely closed. Quantum recommends that you do not remove the hard drives from the chassis. If they have been removed for any reason during or after the installation, you must install the hard drives in the same position in which they were removed.

  • Page 39: Cabling The System

    Node, and connect SAS cables to any new Expansion modules. Follow these steps to cable the DXi4700: 1. Connect each Array module (RBOD) to the DXi4700 Node. For DXi4700 G1 models, (see Table 1 below Figure 30 on page 41).
  • Page 40 3. If the DXi4700 is configured with an optional additional Ethernet adapter (10 GbE or 10 GBase-T), connect the appropriate cable type: Dual 10 GbE (SFP+) Option (DXi4700 G1) - Connect up to two 10 GbE cables (optical or Twinax) to the optional 10 GbE ports (4 and 5) (see Figure 32 on page 42).
  • Page 41 Cabling the System Figure 30: DXi4700 G1 SAS Cabling Quantum DXi4700 Capacity Upgrade Guide...
  • Page 42 Cabling the System Figure 31: DXi4700 G2 SAS Cabling Figure 32: DXi4700 G1 Optional 10 GbE Ethernet Cabling Quantum DXi4700 Capacity Upgrade Guide...
  • Page 43 Cabling the System Figure 33: DXi4700 G2 Optional 10 GbE Ethernet Cabling Figure 34: DXi4700 Optional 10 GBase-T Ethernet Cabling Figure 35: DXi4700 Fibre Channel Cabling (VTL/Multi-Protocol Configurations Only) Quantum DXi4700 Capacity Upgrade Guide...
  • Page 44 Cabling the System Figure 36: DXi4700 Power Cabling Quantum DXi4700 Capacity Upgrade Guide...

  • Page 45: Turning On The System

    Turning On the System Turning On the System To turn on the system: 1. Turn on the DXi4700 system components in the following order: a. Turn on both power switches on the back of each Expansion module (see Figure 37 below).

  • Page 46: Installing The Storage Capacity License

    Note that the system serial number displays directly above the New Key box. For information about accessing the remote management console, see the DXi4700 User’s Guide. Figure 39: License Keys Page b. In the other browser, enter the address for the License Key Management Web site (see...
  • Page 47 Note: After installation, the DXi4700 performs background initialization of all new storage arrays. This process takes several days. You can use the DXi4700 normally during this time. To monitor the progress of background initialization, navigate to Status > Hardware > Details > Storage Arrays in the remote management console.

  • Page 48: Troubleshooting

    Troubleshooting Figure 41: License Details Troubleshooting If you encounter problems while installing or configuring the DXi4700, see Table 1 for troubleshooting steps. Table 1: DXi4700 Installation Troubleshooting Problem Corrective Action The system does not power on. Make sure all power cords are connected to a grounded electrical outlet and the power switches located on the back of the power supplies are on.
  • Page 49 6. Make sure all SAS and power cables are securely connected to the correct ports (see Cabling the System on page 39). 7. Turn on the system (see Turning On the System on page 45). Wait at least 30 minutes before logging on. Quantum DXi4700 Capacity Upgrade Guide...
  • Page 50 +800-7826-8888 (toll free) +49 6131 324 185 Asia Pacific +800-7826-8887 (toll free) +603-7953-3010 For worldwide support: http://www.quantum.com/serviceandsupport/get-help/index.aspx#contact-support Comments To provide comments or feedback about this document, or about other Quantum technical publications, send e-mail to: doc-comments@quantum.com Quantum DXi4700 Capacity Upgrade Guide...

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