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User's Guide
Quantum DXi4701
with DXi 2.3.4 Software
6-68106-01 Rev C

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Summary of Contents for Quantum DXi4701

  • Page 1 User’s Guide Quantum DXi4701 with DXi 2.3.4 Software 6-68106-01 Rev C...
  • Page 2 Quantum DXi4701 User’s Guide, 6-68106-01 Rev C, January 2018, Product of USA. This document is for DXi 2.3.4 Software. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
  • Page 3: Table Of Contents

    DXi4701 System ........
  • Page 4 DXi4701 Node Power Supply Indicators ....31 DXi4701 Expansion Module ....... . 32 DXi4701 Expansion Module Front Panel Features and Indicators DXi4701 Expansion Module Rear Panel Features .
  • Page 5 Step 5: Licensed Features ......98 Chapter 5 DXi4701 Home Page Quantum DXi4701 User’s Guide...
  • Page 6 Contents DXi4701 System Overview....... . . 102 Disk Usage Overview ........103 Data Reduction Statistics Overview .
  • Page 7 Deleting Logged Activities ......192 Downloading the Activity Log......192 Chapter 8 DXi4701 Alerts Quantum DXi4701 User’s Guide...
  • Page 8 System..........303 viii Quantum DXi4701 User’s Guide...
  • Page 9 DXi4701 System Specifications DXi4701 Physical Characteristics ..... . 393 DXi4701 Environmental Specifications ....398...
  • Page 10 Troubleshooting DXi4701 Status and Problem Reporting ..... . 401 General Troubleshooting Actions ......402 Viewing Service Tickets .
  • Page 11 Figures Figure 1 DXi4701 System........12 Figure 2 DXi4701 Node Drive Slot Numbering....14 Figure 3 DXi4701 Expansion Module Drive Slot Numbering .
  • Page 12 Figure 20 DXi4701 Expansion Module Power Switches ... 40 Figure 21 DXi4701 Node Power Button ..... . . 41 Figure 22 DXi4701 Node Information Tag .
  • Page 13 Figure 61 Home Page ........102 Figure 62 DXi4701 System Overview ......103 Figure 63 Disk Usage Overview .
  • Page 14 Figure 103 Logical View Page ......186 Figure 104 Performance View Page ......187 Quantum DXi4701 User’s Guide...
  • Page 15 Figure 132 Media Unload Page ......239 Figure 133 Remote Host Mapping Page ..... 241 Quantum DXi4701 User’s Guide...
  • Page 16 Figure 161 Scheduler Page ....... 293 Figure 162 Scheduler Toolbar ......295 Quantum DXi4701 User’s Guide...
  • Page 17 Figure 191 Community Page ......349 Quantum DXi4701 User’s Guide xvii...
  • Page 18 Figure 216 Software Upgrade Utility - Software Upgrade File Uploaded Figure 217 Reboot & Shutdown Page ..... . . 391 xviii Quantum DXi4701 User’s Guide...
  • Page 19 Table 11 DXi4701 Cable Drops......395 Table 12 DXi4701 Interfaces ......396 Table 13 DXi4701 Power Requirements .
  • Page 20 Table 17 Ethernet Network Problems ......406 Table 18 Replication Problems ......407 Quantum DXi4701 User’s Guide...
  • Page 21 Preface This manual introduces the Quantum DXi4701 disk backup solution and discusses: • System operations • Configuration • Web interface • Basic troubleshooting Audience This manual is written for DXi4701 operators and administrators. Note: It is useful for the audience to have a basic understanding of Windows, Linux, and UNIX®...
  • Page 22: Notational Conventions

    DXi4701. • Appendix B, Troubleshooting discusses problems you may encounter during the setup and operation of the DXi4701. • Glossary provides definitions of terms used in this guide. Notational Conventions This manual uses the following conventions: Note: Note emphasizes important information related to the main topic.
  • Page 23 • 1 GB = 1,000,000,000 bytes • 1 TB = 1,000,000,000,000 bytes Product Safety Quantum will not be held liable for damage arising from unauthorized Statements use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements.
  • Page 24 Preface Related Documents The following Quantum documents are also available for the DXi4701: Document Document Document Title Description 6-00618 System Safety and Lists all safety and Regulatory Information regulatory - Quantum Products information for all Quantum products. xxiv Quantum DXi4701 User’s Guide...
  • Page 25 6-67353 DXi Advanced Provides information Reporting User’s Guide about using DXi Advanced Reporting features. For the most up-to-date documentation for the DXi4701, go to: http://www.quantum.com/ServiceandSupport/Index.aspx Contacts For information about contacting Quantum, including Quantum office locations, go to: http://www.quantum.com/aboutus/contactus/index.aspx Getting More StorageCare™, Quantum’s comprehensive service approach, leverages...
  • Page 26 Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: http://www.quantum.com/osr For further assistance, or if training is desired, contact the Quantum Customer Support Center: United States 1-800-284-5101 (toll free)
  • Page 27: Dxi4701 System Description

    Chapter 1 DXi4701 System Description This chapter describes the DXi4701 system and its components and includes the following sections: • Overview • Features and Benefits • What’s New in DXi 2.3 Software • Data Reduction • Space Reclamation • Remote Replication •...
  • Page 28: Overview

    The DXi4701 leverages Quantum’s patented data deduplication technology (U.S. Pat. No. 5,990,810) to dramatically increase the role that disk can play in the protection of critical data. With the DXi4701 solution, users can retain 10 to 50 times more backup data on fast recovery disk than with conventional arrays.
  • Page 29: Features And Benefits

    In addition, DXi4701 systems optionally support Data-at-Rest Encryption to secure all data stored on the DXi4701. Data-at-Rest Encryption ensures that a hard drive that is physically removed from the DXi4701 cannot be read using another system or device...
  • Page 30: What's New In Dxi 2.3 Software

    Explorer and Mozilla Firefox (see Supported Browsers on page 46). • Help Menu - Quickly access documentation and learning resources on Quantum.com, as well as the built-in online help, using the Help drop-down menu (see System Banner on page 49).
  • Page 31: Enhancements In Previous Releases

    Using the chargeback reports, you can see ingest, incoming replication, and outgoing replication statistics for individual CIFS/NFS shares or OST LSUs (for more information, see the Quantum DXi Advanced Reporting User’s Guide (6-67353). Enhancements in The following enhancements were introduced in DXi 2.2.x Software: Previous Releases •...
  • Page 32 Chapter 1: DXi4701 System Description What’s New in DXi 2.3 Software the map to quickly locate and jump to any page (see DXi4701 Management Pages on page 55). • User Activity Log - Use the Activity Log to view a record of all activities performed by administrative and service users in the past 90 days.
  • Page 33 Chapter 1: DXi4701 System Description What’s New in DXi 2.3 Software • Secure Shred - With Secure Shred, you can securely and permanently erase sensitive data stored on the DXi. To securely erase data, first delete files on NAS shares or storage servers, then start secure shred.
  • Page 34: Data Reduction

    Network page 303). • Configuration Wizards - New wizards provide guided assistance to help users configure key features of the DXi4701, such as storage presentation and data replication. Each wizard leads you step-by- step through the configuration process (see DXi4701 Configuration Wizards on page 57).
  • Page 35: Data Deduplication

    NAS Summary on page 204. Compression The DXi4701 systems use compression technology after duplicate blocks have been identified and replaced as part of the deduplication process. With compression, unique data that has been through the data deduplication process can be compressed at a typical ratio of approximately 2:1.
  • Page 36: Space Reclamation

    For correct system operation, space reclamation must be run at regular intervals (at least once a week). Quantum recommends creating a schedule to automatically run space reclamation (see Scheduling Space Reclamation on page 301).
  • Page 37: Dxi4701 System

    Chapter 6, DXi4701 Replication. Note: A DXi4701 can only replicate data to a DXi that supports the same protocol as the DXi4701 (NAS or VTL). That is, a DXi4701 NAS system can only replicate data to a DXi that supports NAS.
  • Page 38: Hard Drive Storage

    DXi4701 Capacity Upgrade Guide (6-68107), or contact your Quantum sales representative. Figure 1 DXi4701 System Hard Drive Storage The DXi4701 system is based upon high speed disk drives instead of tape drives (see HDDs on page 13). The usable capacity is 5–135 TB.
  • Page 39: Hdds

    Chapter 1: DXi4701 System Description Hard Drive Storage By making use of high speed drives, the DXi4701 greatly reduces the time required for backup/restore functions and improves confidence in completing the backup in the time allowed. DXi Usage Scenarios DXi storage presentations are optimized for backup usage rather than file sharing.
  • Page 40: Figure 2 Dxi4701 Node Drive Slot Numbering

    Chapter 1: DXi4701 System Description Hard Drive Storage Figure 2 DXi4701 Node Drive Slot Numbering HDD Slot 0 HDD Slot 3 HDD Slot 6 HDD Slot 9 HDD Slot 1 HDD Slot 4 HDD Slot 7 HDD Slot 10 HDD Slot 2...
  • Page 41: Virtual Tape Storage

    (DLT or LTO). Data is stored on the hard drives through an interface that appears as a tape library, with virtual cartridges, virtual drives, and a virtual changer mechanism. A DXi4701 can be configured to present multiple VTL interfaces of different sizes and types at once.
  • Page 42: Figure 5 Vtl Example

    Chapter 1: DXi4701 System Description Hard Drive Storage Figure 5 VTL Example Virtual Media—How Many and What Size? There is no correct answer to this question as it really depends on your backup regime and the backup application in use. A DXi system does...
  • Page 43: Network Attached Storage (Nas)

    Remember, the DXi system is always cautious of being filled up so that the integrity of stored data is not compromised. Network Attached The DXi4701 system has the ability to serve as a NAS backup system (see Storage (NAS) Figure 6) where the following protocols are supported: •...
  • Page 44: Figure 6 Nas Backup Using Cifs And Nfs

    Chapter 1: DXi4701 System Description Hard Drive Storage • Robust administrative support - Administrators have the same implicit permissions as they do in Windows operating systems. Note: Windows 2003, Windows 2003 R2, Windows 2008, and Windows 2008 R2 are supported for Active Directory domain membership.
  • Page 45: Openstorage (Ost)

    Backup Exec 2010 or later host application and the OST Plug-in client installation on the media server. Plug-in clients are host-OS dependent and are supplied by Quantum. To use the DXi in OST mode, you must configure an OST storage server and LSUs on the DXi. You must also map the LSUs on the NetBackup server so that NetBackup can perform backups and restore from them.
  • Page 46: Supported Raid Configurations

    There are a number of RAID levels in use today such as 0, 1, 3, 5, 6 and 10. The DXi4701 uses RAID 6.
  • Page 47: Dxi Advanced Reporting

    Keep in mind that any traffic can pass through any of the configured Ethernet ports. This means that the routing of different traffic types, as well as firewall capability, must be controlled using the network infrastructure (routers and switches) that the DXi4701 is connected to. Quantum DXi4701 User’s Guide...
  • Page 48 (A network switch is not supplied with the DXi4701.) The DXi4701 bonding settings must match the switch settings. If the switch settings and the DXi4701 settings do not match, your system may become inaccessible through the switch. Quantum DXi4701 User’s Guide...
  • Page 49: Dxi4701 Basic Operations

    • Locating DXi4701 Serial Numbers DXi4701 Node All DXi4701 systems include one Node. The DXi4701 Node is a computer server that provides control for the DXi software (host OS and software applications). The Node also stores support data for the DXi4701 system, such as metadata and indexes, and provides data storage.
  • Page 50: Dxi4701 Node Front Panel Features And Indicators

    For information about upgrade options, see the DXi4701 Capacity Upgrade Guide (6-68107), or contact your Quantum sales representative. The DXi4701 Node has a series of LED indicators and buttons located on the front and back of each component: •...
  • Page 51: Table 1 Dxi4701 Node - Front Panel Led Indicators, Buttons, And

    Chapter 2: DXi4701 Basic Operations DXi4701 Node Table 1 DXi4701 Node - Front Panel LED Indicators, Buttons, and Connectors Indicator, Button, or Item Connector Icon Description Diagnostic Indicators The diagnostic indicators light up to display error statuses. For a description of possible statuses, see Table 2 on page 26.
  • Page 52: Table 2 Dxi4701 Node - Diagnostic Indicators

    Chapter 2: DXi4701 Basic Operations DXi4701 Node Indicator, Button, or Item Connector Icon Description VGA connector Caution: Use of connected peripheral devices, such as a USB keyboard and mouse or a VGA display, is not supported and may cause incorrect system operation.
  • Page 53: Dxi4701 Node Rear Panel Features

    Chapter 2: DXi4701 Basic Operations DXi4701 Node Indicator Icon Condition Recommended Action Temperature Blinking amber - A thermal error Temperature Problems has occurred. page 408. Memory Blinking amber - A memory General Troubleshooting error has occurred. Actions on page 402.
  • Page 54: Table 3 Dxi4701 Node - Rear Panel Connectors

    Chapter 2: DXi4701 Basic Operations DXi4701 Node Table 3 DXi4701 Node - Rear Panel Connectors Indicator, Button, or Item Connector Icon Description System identification Press to toggle the system ID on and off. button The identification buttons on the front and rear panels can be used to locate a particular system within a rack.
  • Page 55: Dxi4701 Node Ethernet Port Indicators

    2 x 8 Gb Fibre Channel ports (Optional) 2 x 10 GbE For data ingest/read. Ethernet ports DXi4701 Node Ethernet Each Ethernet port on the DXi4701 Node rear panel has two LED Port Indicators indicators (see Figure 12): • Link indicator •...
  • Page 56: Dxi4701 Node 10Gbe Ethernet Port Indicators

    Link indicator Activity indicator 1 GbE Ethernet Port LEDs DXi4701 Node 10GbE Depending on the configuration, Quantum DXi4701 systems include Ethernet Port Indicators one or two 10 GbE adapter cards with dual optical ports or dual Twinax ports. The 10 GbE adapter with dual optical or Twinax ports has two LED...
  • Page 57: Dxi4701 Node Power Supply Indicators

    Activity indicator Activity indicator Link indicator DXi4701 Node Power Each DXi4701 Node power supply has an illuminated translucent handle Supply Indicators that serves as an indicator to show whether power is present or whether a power fault has occurred (see...
  • Page 58: Dxi4701 Expansion Module

    For information about upgrade options, see the DXi4701 Capacity Upgrade Guide (6-68107), or contact your Quantum sales representative. The DXi4701 Expansion modules have a series of LED indicators and buttons located on the front and back of each component: •...
  • Page 59: Dxi4701 Expansion Module Front Panel Features And Indicators

    DXi4701 Expansion Module Power Supply Indicators DXi4701 Expansion Figure 15 shows the controls, indicators, and connectors located behind Module Front Panel the optional rack bezel on the front panel of the DXi4701 Expansion Module. Table 4 describes each item. Features and Indicators...
  • Page 60: Table 4 Dxi4701 Expansion Module - Front Panel Led Indicators

    Chapter 2: DXi4701 Basic Operations DXi4701 Expansion Module Table 4 DXi4701 Expansion Module - Front Panel LED Indicators, Buttons, and Connectors Indicator, Button, or Item Connector Icon Description Enclosure status LED The enclosure status LED lights when the enclosure power is on: •...
  • Page 61: Dxi4701 Expansion Module Rear Panel Features

    Secondary enclosure management module (EMM 1) 600 watt hot-swappable power supply (PSU 1). Power switches (2) DXi4701 Expansion Each DXi4701 Expansion module contains two enclosure management Module EMM Features modules (EMMs). Figure 17 shows the connectors located on the rear panel of the EMM.
  • Page 62: Figure 17 Dxi4701 Expansion Module Emm - Rear View

    Chapter 2: DXi4701 Basic Operations DXi4701 Expansion Module Figure 17 DXi4701 Expansion Module EMM - Rear View Table 6 DXi4701 Expansion Module EMM - Rear Panel Indicators and Connectors Indicator, Button, or Item Connector Icon Description System status indicator Blinks blue when the system identification button is pushed.
  • Page 63: Dxi4701 Expansion Module Power Supply Indicators

    • Blinks amber five times when the firmware versions are different between two EMMs in an enclosure. DXi4701 Expansion Each DXi4701 Expansion module power supply has LED indicators to Module Power Supply show whether power is present or whether a power fault has occurred (see...
  • Page 64: Dxi4701 Hard Drive Carrier Indicators

    Module - Power Supply LED Indicators Power supply fault AC power DXi4701 Hard Drive Carrier Indicators Each DXi4701 hard drive carrier in the Node and Expansion module has two LED indicators (see Figure 19): • Drive activity indicator (green) • Flashing - Indicates hard disk drive activity.
  • Page 65: Figure 19 Dxi4701 Hard Drive Carrier Leds

    Chapter 2: DXi4701 Basic Operations DXi4701 Hard Drive Carrier Indicators Note: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time. • Blinks green two times per second - Identify drive/preparing for removal •...
  • Page 66: Turning On And Shutting Down The Dxi4701

    Chapter 2: DXi4701 Basic Operations Turning On and Shutting Down the DXi4701 Turning On and Shutting Down the DXi4701 To turn on or shut down the DXi4701, refer to the following sections: • Turning On the DXi4701 • Turning Off the DXi4701...
  • Page 67: Turning Off The Dxi4701

    Turning Off the To turn off the system: DXi4701 Caution: Before shutting down the DXi4701, make sure that all backup and replication jobs are finished, and that space reclamation activity is complete. 1 Shut down the system from the remote management console using the Shutdown option on the Utilities >...
  • Page 68: Locating Dxi4701 Serial Numbers

    You will need the system serial number, the Node serial number, and the Expansion module serial number at various times: • System Serial Number - You need this number to contact Quantum Support or to add a licensed feature. • Node Serial Number - You need this number for a Node replacement component.
  • Page 69: Figure 22 Dxi4701 Node Information Tag

    Chapter 2: DXi4701 Basic Operations Locating DXi4701 Serial Numbers Figure 22 DXi4701 Node Information Tag Pull out information tag to view system serial number Quantum DXi4701 User’s Guide...
  • Page 70 Chapter 2: DXi4701 Basic Operations Locating DXi4701 Serial Numbers Quantum DXi4701 User’s Guide...
  • Page 71: Dxi4701 Remote Management

    NAS (network attached storage) and OST (OpenStorage technology) display only for DXi4701 NAS configurations. Use the DXi4701 remote management console to perform the following tasks: • Set up the DXi4701 using guided procedures (see DXi4701 Configuration Wizards on page 57).
  • Page 72: Accessing Remote Management

    • Logging Off of the DXi4701 Supported Browsers Web browser software is not included with the DXi4701. You must obtain and install it separately. The DXi4701 remote management console supports the following Web browsers: • Mozilla Firefox 10 or later •...
  • Page 73: Logging On To The Dxi4701

    DXi4701 1 Launch a supported Web browser on a workstation that has network access to the DXi4701. 2 In the browser address box, type the IP address of the DXi4701, and then press <Enter>. The Login window displays (see Figure 23).
  • Page 74: Figure 24 Home Page

    The Home page displays (see Figure 24). Figure 24 Home Page If you are unable to log on, verify that the password is correct, then try again. If you are still unable to log on, contact your DXi4701 administrator. Quantum DXi4701 User’s Guide...
  • Page 75: Logging Off Of The Dxi4701

    Logout on the upper right of the remote management console to end your session. Note: If the DXi4701 remote management console is idle for more than 30 minutes (default setting), the system logs off the user. The inactivity timeout can be changed on the Login Session...
  • Page 76: Figure 25 System Banner

    Ticket Logout Admin System Banner The following items display on the system banner: • Model Number - The model number of the DXi4701 (see Model Number on page 51). • State - Displays the operating state of the DXi4701: • Normal - (Green) The system is operating correctly.
  • Page 77 Quantum Web site. • About - Display DXi software version information. Model Number The Model Number displays in the DXi4701 System Overview section on the Home page. The model number indicates the specific hardware configuration of the DXi4701. Table 7 describes the DXi4701 hardware configuration that is indicated by each model number.
  • Page 78: Table 7 Dxi4701 Model Number

    As disk capacity is used and free disk space approaches low levels, the DXi4701 automatically responds as detailed in Table When the DXi4701 enters the Low Space state, space reclamation is automatically started to free up disk space. A space reclamation task is initiated every 10 minutes until space reclamation begins. Space reclamation ends when the DXi4701 exits the Low Space state.
  • Page 79: Table 8 Low Space States

    Chapter 3: DXi4701 Remote Management The Remote Management Console Table 8 Low Space States DXi State Disk Space Level System Actions Normal (Green) Normal disk space Low Capacity button is dark. Backup ingest and replication occur as normal. Space reclamation occurs at normally scheduled times.
  • Page 80: Main Menu

    When the blockpool verify is complete, the banner displays Normal, and the system resumes normal operation Main Menu The main menu displays on the left side of the DXi4701 remote management console (see Figure 26). Click a menu item to display the corresponding management page.
  • Page 81: Dxi4701 Management

    Main Menu DXi Advanced Reporting DXi4701 Management Use the DXi4701 management pages to view information as well as Pages configure and manage the system. To navigate to a page, first click a menu item, then click a tab to display the corresponding page. Some pages include sub-tabs that display pages with additional information and options.
  • Page 82: Figure 27 Remote Management Pages Map

    Chapter 3: DXi4701 Remote Management The Remote Management Console Caution: Unless directed to do so by the documentation, do not use your Web browser’s Back, Forward, or Refresh buttons when navigating in the remote management console. Doing so may have unintended effects. Instead, always use the main menu and tabs to navigate in the remote management console.
  • Page 83: Dxi4701 Configuration Wizards

    Storage) appliance for use on a Windows or UNIX/Linux network (see NAS Wizard on page 58). • VTL - Helps you configure the DXi4701 to present its storage as one or more VTL (Virtual Tape Library) partitions for use with a backup application (see VTL Wizard on page 65).
  • Page 84: Nas Wizard

    NAS (Network Attached Storage) appliance. The wizard helps you determine if the NAS shares will be used on a Windows or UNIX/Linux network, and if necessary helps you join the DXi4701 to a Windows domain. Then the wizard guides you through the process of adding one or more NAS shares to receive backup data.
  • Page 85: Step 1: About

    Figure 29 NAS Wizard: About Step 2: Protocol 1 Select the type of host the DXi4701 will present NAS shares to (see Figure 30): • Windows (CIFS) - All hosts that will interact with the DXi4701 run Windows.
  • Page 86: Step 3: Windows

    Continue with Step 5: Add Share on page 63. 1 Select an option for joining the DXi4701 to the Windows network (see Figure 31): • Active Directory - Add the DXi4701 to a Windows network using Active Directory •...
  • Page 87: Figure 31 Nas Wizard: Windows

    • Organization Unit - (Optional) Enter the name of the organizational unit in the domain. The DXi4701 will become a member of this organization. • Administrator Name - Enter Administrator or any user that has the right to join the domain.
  • Page 88: Step 4: Share Access

    Chapter 4: DXi4701 Configuration Wizards NAS Wizard Step 4: Share Access 1 Do one of the following depending on whether the DXi4701 is joining a Windows Workgroup or an Active Directory Domain: • Windows Workgroup - Enter information about the workgroup user: •...
  • Page 89: Step 5: Add Share

    • Description - (Optional) Enter a brief description of the share. • Enable deduplication - Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Note: Data deduplication is enabled by default. You cannot enable or disable data deduplication after the share is added.
  • Page 90: Step 6: Confirm

    Delete to delete the share. Then click Previous to return to the previous step and add a new share. 3 After you have confirmed all settings, click Finish. The wizard configures the DXi4701 with the settings you selected. Quantum DXi4701 User’s Guide...
  • Page 91: Vtl Wizard

    Figure 34 NAS Wizard: Confirm VTL Wizard The VTL wizard provides guided assistance for configuring the DXi4701 to present its storage as one or more VTL (Virtual Tape Library) partitions for use with a backup application. The wizard guides you through the process of adding one or more VTL partitions, adding virtual media, discovering hosts, and mapping partitions to hosts.
  • Page 92: Step 1: About

    • Name - Enter the name of the VTL partition. • Library Model - Select the library model emulated by the partition. The library model determines the inquiry string returned to the host by the DXi4701. The following library models are available: • Quantum DXi7500 •...
  • Page 93 • ATL M2500, ATL P1000, or ATL P7000 If you select a library such as the ATL P1000 or ATL P7000, the DXi4701 appears as the selected library to the host and backup application. If you select Quantum DXi4701, the host and backup application recognize the device as a Quantum DXi4701.
  • Page 94: Figure 36 Vtl Wizard: Add Partition

    • Enable deduplication - Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Note: Data deduplication is enabled by default. You cannot enable or disable data deduplication after the partition is added.
  • Page 95: Step 3: Add Media

    Chapter 4: DXi4701 Configuration Wizards VTL Wizard Step 3: Add Media 1 In the Partition drop-down box, select the partition where the media will be created (see Figure 37). 2 Under Add Contiguous Media, enter information about the media: • Initial Location - The initial location for cartridges after they are created (Storage Slot or I/E Slot).
  • Page 96: Step 4: Discover Remote Hosts

    DXi4701 in the table (see Figure 37). A host is made known to the DXi4701 if you enter the host ID on this page, or if the host logs on to one or more Fibre Channel target ports. If you do not see the world wide name (WWN) of the host, make sure the host is connected to a Fibre Channel port on the DXi4701 and click Discover Remote Hosts again.
  • Page 97: Step 5: Map Remote Hosts

    Chapter 4: DXi4701 Configuration Wizards VTL Wizard • Alias - Enter a descriptive alias for the host. 3 Click Apply. 4 (Optional) To discover additional hosts, repeat Steps 1–3. 5 Click Next to continue. Figure 38 VTL Wizard: Discover Remote Hosts...
  • Page 98 SAN. The CCL is accessible to hosts only through LUN Caution: If you are not sure if you should use CCL, contact Quantum Customer Support before you enable this option. 3 Click Add.
  • Page 99: Step 6: Confirm

    Delete to delete it. Then click Previous to return to the appropriate step and add a new item. 3 After you have confirmed all settings, click Finish. The wizard configures the DXi4701 with the settings you selected. Quantum DXi4701 User’s Guide...
  • Page 100: Ost Wizard

    Figure 40 VTL Wizard: Confirm OST Wizard The OST wizard provides guided assistance for configuring the DXi4701 to present its storage as one or more OST (OpenStorage) storage servers for use with a backup application. The wizard guides you through the process of adding one or more OST storage servers, configuring LSUs (logical storage units), and adding OST users.
  • Page 101: Step 1: About

    Chapter 4: DXi4701 Configuration Wizards OST Wizard To begin the OST wizard, on the Wizards menu, click OST. Step 1: About 1 Read the information about the wizard (see Figure 41). The About page displays the status of the OST service. OST settings can be configured in Ready, Stopped, or Verifying state.
  • Page 102 • Max Connections - Enter the maximum number of connections allowed to the storage server (3 to 65536). Note: Quantum recommends setting Max Connections to 300. • Enable Concurrent Optimized Duplication - Select the check box to enable optimized duplication during OST ingest.
  • Page 103: Step 3: Add Lsus

    Chapter 4: DXi4701 Configuration Wizards OST Wizard Figure 42 OST Wizard: Add Storage Servers Step 3: Add LSUs 1 Enter information about the LSU (see Figure 43). • Storage Server - Select the storage server that will contain the new LSU.
  • Page 104: Step 4: Add Users

    Chapter 4: DXi4701 Configuration Wizards OST Wizard 2 Click Add. The LSU displays in the LSUs Added table. 3 (Optional) To add additional LSUs, repeat Steps 1–2. To remove an LSU, select it in the LSUs Added table and click Delete.
  • Page 105: Step 5: Confirm

    Previous to return to the appropriate step. Select the incorrect item and click Delete to remove it, and then add a new item. 3 After you have confirmed all settings, click Finish. The wizard configures the DXi4701 with the settings you selected. Quantum DXi4701 User’s Guide...
  • Page 106: Step 6: Download Ost Client Plug-In

    Chapter 4: DXi4701 Configuration Wizards OST Wizard Figure 45 OST Wizard: Confirm Step 6: Download OST To download the OST Plug-in, click Client Plug-in Download (see Client Plug-In Figure 46). On the download page, download the correct OST Plug-in for your backup application and operating system.
  • Page 107: Replication Wizard

    Replication Wizard The Replication wizard provides guided assistance for configuring the DXi4701 to send replicated data to another DXi system as part of disaster recovery plan. The wizard can also help you configure the DXi4701 to receive replicated data from another DXi system.
  • Page 108: Step 1: About

    Figure 47 Replication Wizard: About Step 2: System 1 If data on this DXi4701 will be replicated to another DXi system, enter target information under Target DXis (see Figure 48). You can specify up to two targets: Note: If two targets are already specified, you must delete a target before adding another.
  • Page 109 Chapter 4: DXi4701 Configuration Wizards Replication Wizard Note: Before specifying a target, make sure you have completed the Replication wizard on the target DXi. The target DXi must be configured to allow the source DXi hostname or IP address. a In the Target Hostname or IP Address box, enter the hostname or IP address of the system that will receive the replicated data.
  • Page 110 The default value is 0.0.0.0. 2 If data on other DXi systems will be replicated to this DXi4701, enter the following information under Source DXis: a In the Source Hostnames or IP Addresses box, enter the hostname or IP address of the system that will send the replicated data to the DXi4701.
  • Page 111: Step 3: Nas Shares

    Chapter 4: DXi4701 Configuration Wizards Replication Wizard Figure 48 Replication Wizard: System Step 3: NAS Shares (DXi4701 NAS configurations only) 1 Select a NAS share in the Replication Settings for NAS Shares section to manage its replication settings (see Figure 49).
  • Page 112 Chapter 4: DXi4701 Configuration Wizards Replication Wizard With Directory/File Based Replication, a file is automatically replicated when it is closed or a period of time after it is modified. After replication, the replicated files are immediately available on the target system.
  • Page 113: Step 3: Vtl Partition

    Chapter 4: DXi4701 Configuration Wizards Replication Wizard Figure 49 Replication Wizard: NAS Shares Step 3: VTL Partition (DXi4701 VTL configurations only) 1 Select a VTL partition in the Replication Settings for VTL Partitions section to manage its replication settings (see Figure 50).
  • Page 114 Chapter 4: DXi4701 Configuration Wizards Replication Wizard The Sync ID is used to identify the target partition that will receive replicated data from the source partition. The Sync ID must be identical to the Sync ID of the target partition on the target system.
  • Page 115: Step 4: Confirm

    1 Review the settings you selected to make sure they are correct. If necessary, click Previous to return to a previous step to make changes (see Figure 51). 2 After you have confirmed all settings, click Finish. The wizard configures the DXi4701 with the settings you selected. Quantum DXi4701 User’s Guide...
  • Page 116: Email Alerts Wizard

    Email Alerts Wizard The Email Alerts wizard provides guided assistance for configuring the DXi4701 to automatically send notifications and reports to selected recipients. The wizard helps you configure an outgoing e-mail server. Then the wizard guides you through the process of specifying e-mail recipients and selecting the notifications and reports to send to the recipients.
  • Page 117: Step 2: Server

    Network page 303). 2 In the From Email Address box, enter the return e-mail address displayed in e-mails sent by the DXi4701. Specify a return address that lets you easily identify the system that generated the e-mail (for example, systemname@any- ).
  • Page 118: Step 3: Recipients

    High service tickets indicate that a critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi4701 are degraded, and there is a risk of system failure or data loss. • High and Medium - Send e-mail notifications for High and Medium service tickets.
  • Page 119: Step 4: Confirm

    Low service tickets indicate that a minor problem occurred and needs to be resolved, but the operation and performance of the DXi4701 are not significantly affected. 2 Select the Notification Enabled check box to enable sending of notifications to the recipient.
  • Page 120: Support Wizard

    The Support wizard provides guided assistance to help you enable licensed features on the DXi4701 and register your system with Quantum. The wizard also guides you through other tasks that will aid Quantum customer support in assisting you, such as downloading StorageCare Guardian and creating a system log.
  • Page 121: Step 2: Registration

    Chapter 4: DXi4701 Configuration Wizards Support Wizard Figure 56 Support Wizard: About Step 2: Registration You must register your DXi4701 to receive service and support from Quantum. 1 Click the link for Quantum’s Product Registration site (see Figure 57). 2 Follow the onscreen instructions to register your system.
  • Page 122: Step 3: Guardian

    Registration Step 3: Guardian StorageCare Guardian is a remote monitoring and diagnostic solution that enables Quantum to monitor the health of Quantum systems over the Internet and use the intelligent diagnostics data to remotely service the equipment if issues arise.
  • Page 123: Step 4: System Log

    The diagnostic files are helpful when troubleshooting problems on the DXi4701. You should generate a system diagnostic file after setting up your DXi4701 and save it for future reference. 1 Click Generate New to generate a new system diagnostics file (see Figure 59).
  • Page 124: Step 5: Licensed Features

    Support Wizard Figure 59 Support Wizard: System Log Step 5: Licensed Add a license key to enable new functionality on the DXi4701. To install Features a license key, you must first obtain a License Certificate containing an authorization code. Contact your Quantum sales representative to purchase a license. After you purchase the license, you will receive a License Certificate containing an authorization code.
  • Page 125: Figure 60 Support Wizard: Licensed Features

    Chapter 4: DXi4701 Configuration Wizards Support Wizard 5 Enter the authorization code (printed on the License Certificate) and click Get License Key. The Licensed Feature page returns a license key. Select the license key and press <Ctrl+C> to copy it. You should also print out or write down the license key, or save it to a text file, for future use.
  • Page 126 Chapter 4: DXi4701 Configuration Wizards Support Wizard Quantum DXi4701 User’s Guide...
  • Page 127: Dxi4701 Home Page

    Chapter 5 DXi4701 Home Page The first page that displays after you log on to the DXi4701 remote management console is the Home page (see 61). Use the Home Figure page to see important performance information at a glance, including disk usage, data reduction statistics, and replication activity.
  • Page 128: Dxi4701 System Overview

    • Hostname - The hostname of the DXi4701. Click to change the hostname (see Network on page 303). • IP Address - The IP address of the DXi4701. Click to change the IP address (see Network on page 303). • Version - The software version installed on the DXi4701. A Quick Tip icon indicates if a software upgrade is available for the DXi4701.
  • Page 129: Disk Usage Overview

    • Disk Capacity - The total usable disk capacity of the DXi4701. Note: Click the Quick Tip icon [?] to see information about on demand storage capacity upgrades.
  • Page 130 (see Space Reclamation on page 371). Note: For optimal system performance, Quantum recommends keeping the amount of Available Disk Space (free space) at 20% or more. Click Show More to display additional information: •...
  • Page 131: Data Reduction Statistics Overview

    Chapter 5: DXi4701 Home Page Data Reduction Statistics Overview Figure 63 Disk Usage Overview Data Reduction Statistics Overview The Data Reduction Statistics overview on the Home page (see Figure 64) displays the following information about the results of data reduction: •...
  • Page 132: Replication Overview

    Chapter 5: DXi4701 Home Page Replication Overview • Shares & Partitions - The amount of data stored on the DXi via local I/O. This includes incoming data from Directory/File or Cartridge Based Replication, and incoming data from Failback replication. • OST Storage Servers - The amount of data stored in deduplicated OpenStorage (OST) storage servers.
  • Page 133: Send Settings & Cumulative Statistics

    Chapter 5: DXi4701 Home Page Replication Overview Send Settings & The Send Settings & Cumulative Statistics section displays statistics Cumulative Statistics for all data sent from the system since system installation or since Send cumulative replication statistics were last cleared by clicking Clear Send...
  • Page 134: Receive Settings & Cumulative Statistics

    Replication Performance on page 163). • Source DXis - The number of source systems configured to replicate data to the DXi4701. Click to specify replication sources (see Replication Configuration on page 249). • Actual Data Received - The amount of data actually received over the network during replication or failback.
  • Page 135: Current Activity Overview

    Chapter 5: DXi4701 Home Page Current Activity Overview Figure 65 Replication Overview Current Activity Overview The Current Activity overview on the Home page (see Figure displays the following information about system activity that occurred in the previous minute: • Inline - The inline data flow throughput (in MB/s). Inline data flow includes deduplicated and non-deduplicated backup data as well as received OST data.
  • Page 136 Chapter 5: DXi4701 Home Page Current Activity Overview • OST Service - The status of the OST service. OST settings can be configured in Ready, Stopped, or Verifying state. The OST server is available for backup only in Ready state.
  • Page 137: Figure 66 Current Activity Overview

    Chapter 5: DXi4701 Home Page Current Activity Overview Figure 66 Current Activity Overview Quantum DXi4701 User’s Guide...
  • Page 138 Chapter 5: DXi4701 Home Page Current Activity Overview Quantum DXi4701 User’s Guide...
  • Page 139: Dxi4701 Replication

    The DXi4701 provides data replication capabilities that you can use as an integral part of a disaster recovery plan. Replication allows you to configure the DXi4701 to create a copy of your data on another DXi system at scheduled intervals (or manually as needed).
  • Page 140: Understanding Data Replication

    In addition, a data block is transmitted only if the target does not already have a copy of the block. Finally, data can optionally be encrypted before it is transmitted. The DXi4701 can perform the following types of replication: • Replication •...
  • Page 141: Directory/File Or Cartridge Based Replication

    Chapter 6: DXi4701 Replication Understanding Data Replication manual replication is performed on a regular basis). For replication to occur, the source system must be configured to point to the target system. Similarly, the target system must be configured to accept data from the source system.
  • Page 142: Ost Optimized Duplication

    DXi. If you do not want to retain the share on the target DXi, you can manually delete it. OST Optimized The DXi4701 can duplicate the data on an LSU (logical storage unit) to Duplication another location using the OST optimized duplication (OST replication) feature supported by Symantec NetBackup and Backup Exec.
  • Page 143: Multiple Target Replication

    Automatic Image Replication, see Replicating OST Data page 261. Multiple Target The DXi4701 can send replicated data to multiple target systems. First, Replication configure up to two replication targets (see Adding a Replication Target on page 251). Then, for each share or partition, select which targets to replicate data to—one, both, or neither (see...
  • Page 144: Task Overview: Setting Up And Performing Replication

    • Actions • Reports Use the DXi4701 data replication features to perform the following tasks: • Replicate all data on a share or partition to another system where it can be recovered at a later time (see Task Overview: Setting Up and Performing Replication on page 118).
  • Page 145 (see Replicating a Share or Partition page 130 Quantum recommends that you always replicate a new share or partition immediately after creating it. This establishes the initial data structure on the target system and greatly increases the speed of the first replication.
  • Page 146: Cartridge Based Replication

    Chapter 6: DXi4701 Replication Performing Data Replication Note: To limit the amount of network bandwidth used for replication, enable a constant throttle (see Enabling System Throttling page 256), or schedule replication throttling (see Scheduling Replication Throttling on page 298). Task Overview: Setting...
  • Page 147: Task Overview: Recovering A Replicated Share Or Partition

    Chapter 6: DXi4701 Replication Performing Data Replication Caution: Cartridge barcodes for all source systems that are replicating to the same target must be unique. Note: To limit the amount of network bandwidth used for replication, enable a constant throttle (see...
  • Page 148: Task Overview: Performing A Share Or Partition Failback

    The Replication Send page allows you to manage outgoing replication activity for NAS shares or VTL partitions. You can replicate shares or partitions on the DXi4701 (the source) to other DXi systems (the targets). You can also schedule replication, and view the status of current and recent replication jobs.
  • Page 149: Figure 67 Replication Send Page

    Chapter 6: DXi4701 Replication Replication Send To access the Replication Send page, click the Replication menu, and then click the Send tab (see Figure 67). Figure 67 Replication Send Page Use the Replication Send page to perform the following tasks: •...
  • Page 150: Replication Jobs List

    Replication Jobs List The Replication Jobs list displays replication statistics for all NAS shares or VTL partitions on the DXi4701 that are eligible for replication. To be eligible for replication, a share or partition must have data deduplication enabled at the time it is created.
  • Page 151 Chapter 6: DXi4701 Replication Replication Send • Job Status - The status of the most recent replication job (see Replication and Synchronization Status on page 125). Hold the cursor over the job status to display detailed job statistics. • Started - The time the most recent replication job was started.
  • Page 152: Enabling Replication For A Share Or Partition

    Chapter 6: DXi4701 Replication Replication Send • Queued - The synchronization job is queued and will continue when the system is ready. • Success - The synchronization job was completed successfully. • Recovering - The recover operation is in process.
  • Page 153: Configuring Directory/File Or Cartridge Based Replication

    (You must select at least one target.) When the share or partition is replicated, its data will be sent to all selected targets. 4 Click Apply. Note: Quantum recommends scheduling replication to run after backups are complete (see Scheduling a Share or Partition For Replication on page 133).
  • Page 154: Figure 69 Share Or Partition Configure Window

    Chapter 6: DXi4701 Replication Replication Send share or partition on the source system with the share or partition on the target systems that will received the replicated data. The Sync ID for the source share or partition must match the Sync ID for the target share or partition.
  • Page 155 Chapter 6: DXi4701 Replication Replication Send 3 If it is not already selected, select the Enable Replication check box to enable replication for the share or partition. 4 Select the Enable Directory/File or Cartridge Based Replication to target check box to enable Directory/File or Cartridge Based Replication for the share or partition.
  • Page 156: Replicating A Share Or Partition

    Chapter 6: DXi4701 Replication Replication Send Replicating a Share or Replicate a NAS share or VTL partition to send a snapshot of the share or Partition partition to the target systems. A snapshot is required to recover the data on the targets at a later time. If you have not configured a...
  • Page 157: Directory/File Or Cartridge Based Replication Queue

    Chapter 6: DXi4701 Replication Replication Send Caution: Before synchronizing a share or partition, make sure all media are unmounted and there are no active backup jobs to the share or partition. (After the synchronization reaches the Replicating state, backup jobs are allowed.) Note: Even when replication is paused, the system continues to queue Directory/File or Cartridge Based Replication operations.
  • Page 158: Figure 70 Directory/File Or Cartridge Based Replication Queue

    Chapter 6: DXi4701 Replication Replication Send 2 Click Queue. The Directory/File or Cartridge Based Replication Queue displays (see Figure 70). Figure 70 Directory/File or Cartridge Based Replication Queue The Directory/File or Cartridge Based Replication Queue displays the following information for the share or partition: •...
  • Page 159: Scheduling A Share Or Partition For Replication

    Target DXis List The Target DXis list allows you to configure and manage replication targets on the DXi4701. Click the arrows at the upper right, or click the top banner row, to expand or collapse the Target DXis list. For details...
  • Page 160: Receive Nas

    Chapter 6: DXi4701 Replication Receive NAS Receive NAS The Receive NAS page allows you to manage incoming replication activity for NAS shares. You can recover a replicated share on the target system if the source system is unavailable. Once the source system becomes available, you can failback the share to make it available on the source system again.
  • Page 161: Figure 72 Received Snapshots Page

    Chapter 6: DXi4701 Replication Receive NAS Figure 72 Received Snapshots Page Use the Received Snapshots page to perform the following tasks: • View information about received snapshots (see Snapshots List page 135). • Recover a share on the target system (see Recovering a Share page 136).
  • Page 162 Recover a NAS share if the source system is unavailable and you need to access the share (for example, to continue performing backups). When you recover a share, you select a received snapshot. The DXi4701 uses the snapshot to recreate the share on the target system just as it was at the point in time when the snapshot was saved.
  • Page 163: Figure 73 Recovered Share Name Page

    Perform a failback of a NAS share if a source system that was previously unavailable becomes available again. When you failback a share, you select a received snapshot. The DXi4701 copies the snapshot from the target system back to the source system. You can then perform a recover operation to recreate the share on the source system just as it was at the point in time when the snapshot was saved.
  • Page 164: Figure 74 Failback Target Page

    Chapter 6: DXi4701 Replication Receive NAS Note: Before you can failback a share, on the original source system, you must add the original target system to the list of allowed replication sources (see Adding a Replication Source page 258). This is because, during failback, the original target is acting as a source when it sends a snapshot to the original source.
  • Page 165 Chapter 6: DXi4701 Replication Receive NAS If encryption is enabled, select an encryption strength (128-bit or 256-bit). Using 256-bit encryption (default) provides a stronger level of security but may have an impact on system performance in some situations. Caution: Select 128-bit encryption if you are sending data to a DXi running a system software version prior to DXi 2.1...
  • Page 166: Recovery Jobs

    Chapter 6: DXi4701 Replication Receive NAS Note: You cannot delete a snapshot if a failback operation is in progress for the snapshot. Wait for the failback operation to complete, or abort the operation (see Failback Jobs page 141). To delete a snapshot: 1 Do one of the following actions: •...
  • Page 167: Failback Jobs

    Chapter 6: DXi4701 Replication Receive NAS Figure 75 Recovery Jobs Page The Snapshot Recovery Jobs section displays the following information about recovery jobs: • Original Share Name - The name of the share the snapshot was created from. • New Share Name - The name of the share the snapshot was recovered to.
  • Page 168: Directory/File Based

    Chapter 6: DXi4701 Replication Receive NAS Figure 76 Failback Jobs Page The Snapshot Failback Jobs section displays the following information about failback jobs: • Share Name - The name of the share the snapshot was created from. • Destination DXi - The hostname of the system that the snapshot was sent to.
  • Page 169: Figure 77 Directory/File Based Page

    Shares Eligible to Receive Directory/File Based Data The Shares Eligible to Receive Directory/File Based Data section displays information for all NAS shares on the DXi4701 that are eligible to receive Directory/File Based Replication data from a source share. To be eligible to receive Directory/File Based Replication data, a share must have data deduplication enabled at the time it is created.
  • Page 170 Chapter 6: DXi4701 Replication Receive NAS The Shares Eligible for Replication section displays the following information: • Share Name - The name of the share. • State - The state of Directory/File Based Replication for the share (Enabled or Disabled).
  • Page 171: Figure 78 Edit Share Settings Page

    Chapter 6: DXi4701 Replication Receive NAS Figure 78 Edit Share Settings Page 2 Select the Enable to receive Directory/File Based replication data check box to enable Directory/File Based Replication for the share. Or clear the Enable to receive Directory/File Based replication data check box to disable Directory/File Based Replication for the share.
  • Page 172: Receive Vtl

    Chapter 6: DXi4701 Replication Receive VTL Unpack Queue Use the Unpack Queue to view Directory/File Based Replication statistics for data received from the source system. To view the Unpack Queue, select a share and click View Unpack Queue (see Figure 79).
  • Page 173: Received Snapshots

    Chapter 6: DXi4701 Replication Receive VTL Note: Before you can receive replicated partitions, you must specify one or more replication sources (see Adding a Replication Source on page 258). To access the Receive VTL page, click the Replication menu, and then click the Receive >...
  • Page 174: Figure 80 Received Snapshots Page

    Chapter 6: DXi4701 Replication Receive VTL Figure 80 Received Snapshots Page Use the Received Snapshots page to perform the following tasks: • View information about received snapshots (see Snapshots List page 148). • Recover a partition on the target system (see Recovering a Partition on page 149).
  • Page 175 (for example, to continue performing backups). When you recover a partition, you select a received snapshot. The DXi4701 uses the snapshot to recreate the partition on the target system just as it was at the point in time when the snapshot was saved.
  • Page 176: Figure 81 Recovered Partition Name Page

    Chapter 6: DXi4701 Replication Receive VTL Figure 81 Recovered Partition Name Page 2 (Optional) In the Recovered Partition Name box, type a new name for the recovered partition. (The default name is the original partition name.) 3 Click Apply. The partition and its cartridges are recovered on the target system. All data stored on the partition at the time the snapshot was saved is available.
  • Page 177 Perform a failback of a VTL partition if a source system that was previously unavailable becomes available again. When you failback a partition, you select a received snapshot. The DXi4701 copies the snapshot from the target system back to the source system. You can then perform a recover operation to recreate the partition on the source system just as it was at the point in time when the snapshot was saved.
  • Page 178: Figure 82 Failback Target Page

    Chapter 6: DXi4701 Replication Receive VTL Figure 82 Failback Target Page 2 (Optional) In the Failback Destination DXi box, type the hostname or IP address of a new destination system to failback the partition to. (The default destination is the original source system.)
  • Page 179 Chapter 6: DXi4701 Replication Receive VTL 4 Click Apply. The snapshot is sent to the source system. 5 On the source system, in the Snapshots List, select the snapshot that was sent during the failback operation and click Recover. The Recovered Partition Name page displays (see Figure 81).
  • Page 180: Recovery Jobs

    Chapter 6: DXi4701 Replication Receive VTL To delete a snapshot: 1 Do one of the following actions: • On the source system, disable replication for the partition associated with the snapshot (see Enabling Replication For a Share or Partition on page 126).
  • Page 181: Failback Jobs

    Chapter 6: DXi4701 Replication Receive VTL Figure 83 Recovery Jobs Page The Snapshot Recovery Jobs section displays the following information about recovery jobs: • Original Partition Name - The name of the partition the snapshot was created from. • New Partition Name - The name of the partition the snapshot was recovered to.
  • Page 182: Cartridge Based

    Chapter 6: DXi4701 Replication Receive VTL Figure 84 Failback Jobs Page The Snapshot Failback Jobs section displays the following information about failback jobs: • Partition Name - The name of the partition the snapshot was created from. • Destination DXi - The hostname of the system that the snapshot was sent to.
  • Page 183: Figure 85 Cartridge Based Page

    Partitions Eligible to Receive Cartridge Based Data The Partitions Eligible to Receive Cartridge Based Data section displays information for all VTL partitions on the DXi4701 that are eligible to receive Cartridge Based Replication data from a source partition. To be eligible to receive Cartridge Based Replication data, a partition must have data deduplication enabled at the time it is created.
  • Page 184 Chapter 6: DXi4701 Replication Receive VTL The Partitions Eligible for Replication section displays the following information: • Partition Name - The name of the partition. • State - The state of Cartridge Based Replication for the partition (Enabled or Disabled).
  • Page 185: Figure 86 Edit Partition Settings Page

    Chapter 6: DXi4701 Replication Receive VTL Figure 86 Edit Partition Settings Page 2 Select the Enable to receive Cartridge Based replication data check box to enable Cartridge Based Replication for the partition. Or clear the Enable to receive Cartridge Based replication data check box to disable Cartridge Based Replication for the partition.
  • Page 186: Actions

    Click Refresh to update the statistics in the Unpack Queue. Click OK to return to the Cartridge Based page. Actions The Actions page allows you to manage replication activity on the DXi4701. You can pause the replication service, enable the replication state, and clear performance statistics. Quantum DXi4701 User’s Guide...
  • Page 187: Replication Service

    163). Replication Service The replication service controls replication and failback traffic on the DXi4701. You can pause each replication target independently. • Click Pause next to a target to pause all replication and failback traffic to that target.
  • Page 188: Replication State

    Replication State The replication state applies to all NAS shares or VTL partitions on the DXi4701 that are eligible for replication (that is, all deduplicated shares or partitions). Note: The Replication Actions page may appear busy for a few moments when enabling or disabling the replication state.
  • Page 189: Replication Performance

    Chapter 6: DXi4701 Replication Reports Replication The DXi4701 maintains cumulative performance statistics for send and Performance receive replication activity. The statistics appear on the Home page and elsewhere. You can reset these statistics so the system will calculate them with new data going forward.
  • Page 190: Figure 89 Reports Page

    Chapter 6: DXi4701 Replication Reports Figure 89 Reports Page Use the Reports page to perform the following tasks: • To generate a new replication report, click Generate New. • To download the most recently generated replication report, click Download Current.
  • Page 191: Dxi4701 Status

    Chapter 7 DXi4701 Status The Status page allows you to view status information for the DXi4701 hardware as well as performance and disk usage information. Note: Status information is gathered by the system every two minutes. To access the Status pages, click the Status menu.
  • Page 192: Hardware

    Hardware The Hardware page allows you to view information about the hardware components of the DXi4701. You can view the overall status of the node as well as detailed status information for components such as the system board, host bus adapters, network ports, and storage arrays.
  • Page 193: Details

    Details The Details page allows you to view detailed information about the hardware components of the DXi4701. To access the Details page, on the Hardware page, click the Details tab. Use the Details page to view information for the following components: •...
  • Page 194: Figure 91 System Board Page

    Chapter 7: DXi4701 Status Hardware • Storage Arrays System Board The System Board page allows you to view information reported by the main system board in the node, such as temperature, voltage, fan, and power supply information. To access the System Board page, on the Details page, click the System...
  • Page 195: Figure 92 Host Bus Adapters Page

    The Host Bus Adapters page allows you to view information about installed Fibre Channel cards and their ports. Note: The Host Bus Adapters page displays only on DXi4701 configurations that include a Fibre Channel card. To access the Host Bus Adapters page, on the Details page, click the...
  • Page 196: Figure 93 Network Ports Page

    Network Ports The Network Ports page allows you to view information about Ethernet ports in the system. The DXi4701 includes three or five Ethernet ports (depending on the configuration). To access the Network Ports page, on the Details page, click the...
  • Page 197: Figure 94 Storage Arrays Page

    Chapter 7: DXi4701 Status Hardware Storage Arrays The Storage Arrays page allows you to view information about storage arrays and controllers in the DXi4701. To access the Storage Arrays page, on the Details page, click the Storage Arrays tab (see Figure 94).
  • Page 198: Firmware Version

    • Failed - (Red) The component has failed. Firmware Version The Firmware Version page allows you to view information about hardware components installed in the DXi4701, such as the firmware version, hardware revision, and manufacturer. To access the Firmware Version page, on the Hardware page, click the...
  • Page 199: Figure 95 Firmware Version Page

    Chapter 7: DXi4701 Status Hardware Figure 95 Firmware Version Page The Firmware Version page displays the following information: • Name - Displays a hardware component or a property of the component (for example, Manufacturer, Version, or Release Date). Note: The properties that are listed vary depending on the hardware component.
  • Page 200: Performance

    Chapter 7: DXi4701 Status Performance Performance The Performance page allows you to view information about system performance, including inline throughput, network throughput, read/ write throughput, and CPU usage. To access the Performance page, click the Status menu, and then click the Performance tab.
  • Page 201: Ethernet

    Chapter 7: DXi4701 Status Performance Figure 96 Inline Page Use the Inline page to display recent inline data flow activity in a dynamic graph: • Select the amount of time to display in the Last list (1–24 hours). • The horizontal axis displays time (in minutes).
  • Page 202: Figure 97 Ethernet Page

    • The vertical axis displays data throughput (0–125 MB/s). Note: Note: For DXi4701 models that include 10GbE Ethernet ports, the vertical axis displays data throughput as 0–1.25 GB/s. • Values that exceed the maximum value of the vertical axis are shown in lighter green.
  • Page 203: Raid

    Chapter 7: DXi4701 Status Performance • Each bar on the graph represents approximately 1 second of time. • Hold the cursor over a bar to display the value of the bar. RAID The RAID page allows you to view throughput performance for RAID read and write activity.
  • Page 204: Fibre Channel

    The Fibre Channel page allows you to view throughput performance for Fibre Channel send and receive activity. Note: The Fibre Channel page displays only on DXi4701 configurations that include a Fibre Channel card. To access the Fibre Channel page, on the Performance page, click the Fibre Channel tab (see Figure 74).
  • Page 205: Cpu

    Chapter 7: DXi4701 Status Performance • Select the port to monitor in the Fibre Channel drop-down box, or select Avg to display an average of all ports. • The horizontal axis displays time (0–100 seconds). • The vertical axis displays data throughput (0–500 MB/s).
  • Page 206: Disk Usage

    Chapter 7: DXi4701 Status Disk Usage • The horizontal axis displays time (0–100 seconds). • The vertical axis displays CPU usage (0–100%). • Each bar on the graph represents approximately 1 second of time. • Hold the cursor over a bar to display the value of the bar.
  • Page 207: Available

    • Reclaimable Space - The disk space that is occupied by outdated deduplicated data and which will be automatically reused if additional space for new deduplicated data is needed. Note: For optimal system performance, Quantum recommends keeping the amount of Available disk space at 20% or more. Used Used space is the area that already holds data.
  • Page 208: Data After Reduction

    Directory/File or Cartridge Based Replication, or incoming data from Failback replication. • NFS Deduplicated Shares - (DXi4701 NAS configurations only) The amount of data stored in deduplicated shares configured in Network File System (NFS) format for Linux systems. This includes incoming data from Directory/File Based Replication, and incoming data from Failback replication.
  • Page 209: Vtl Status

    Chapter 7: DXi4701 Status VTL Status VTL Status The VTL Status page allows you to view information about virtual tape library (VTL) components, including tape drives, storage slots, and cartridges. You can view a physical or logical representation of VTL components, or view VTL performance statistics.
  • Page 210: Figure 102 Physical View Page

    Chapter 7: DXi4701 Status VTL Status Figure 102 Physical View Page Use the controls in the VTL Physical View Information section to select the information to display: • Select the VTL to display in the Partition drop-down box. • Click Hide Drives or Show Drives to hide or show the virtual tape...
  • Page 211: Logical View

    Chapter 7: DXi4701 Status VTL Status Storage and I/E Slots The Storage Slots and I/E Slots sections displays information about the virtual cartridges located in the storage and I/E slots: • The following information is displayed for each cartridge: • Slot - The slot where the cartridge is located.
  • Page 212: Performance View

    Chapter 7: DXi4701 Status VTL Status Figure 103 Logical View Page The Partitions section displays the following information about VTL partitions: • Partition - The name of the partition. • Number of Drives - The number of virtual tape drives in the partition.
  • Page 213: Figure 104 Performance View Page

    Chapter 7: DXi4701 Status VTL Status To access the Performance View page, on the VTL Status page, click the Performance View tab (see Figure 104). Figure 104 Performance View Page The Partition Throughput section displays the following information about VTL partitions: •...
  • Page 214: Ost Status

    Chapter 7: DXi4701 Status OST Status OST Status Use the OST Status page to view statistics for OST optimized duplication and DXi Accent activity that occurred in the previous minute. Note: DXi Accent statistics display only if DXi Accent is currently...
  • Page 215: Activity Log

    Chapter 7: DXi4701 Status Activity Log • Bandwidth Reduction - The percentage by which network bandwidth utilization was reduced by using optimized duplication or enabling Accent. Statistics for individuals media servers display in the tables in each section (Optimized Duplication and Accent): •...
  • Page 216: Viewing Logged Activities

    Chapter 7: DXi4701 Status Activity Log Figure 106 Activity Log Page Activity log toolbar Navigation controls Use the Activity Log page to perform the following tasks: • View information about activities that have been recorded in the log (see Viewing Logged Activities on page 190).
  • Page 217: Figure 107 Activity Log View Controls

    Chapter 7: DXi4701 Status Activity Log • Action - The type of activity performed (Create, Update, or Delete). • Category - The category of the activity (Alert, Analyzer, Cluster, Date Time, Email, Event, Hard Drive Security, Healthcheck, NAS, Network, OST, Replication, Security, SNMP, Utility, or VTL).
  • Page 218: Enabling Or Disabling Activity Logging

    Chapter 7: DXi4701 Status Activity Log Enabling or Disabling By default, activity logging is enabled on the DXi4701. Use the toolbar Activity Logging above the Administrative Activity Log list to enable or disable activity logging (see Figure 108). • To enable the logging of administrative and service actions, click Enable Logging on the toolbar.
  • Page 219: Dxi4701 Alerts

    DXi4701 Alerts The Alerts page allows you to view and work with administration alerts and service tickets. The DXi4701 generates administration alerts and service tickets when a hardware or software event occurs. To access the Alerts page, click the Alerts menu.
  • Page 220: Figure 109 Admin Alerts Page

    Chapter 8: DXi4701 Alerts Admin Alerts To access the Admin Alerts page, click the Alerts menu, and then click the Admin Alerts tab (see Figure 109). Figure 109 Admin Alerts Page The Admin Alerts page displays the following information about administration alerts: •...
  • Page 221: Service Tickets

    A service ticket contains detailed information about the problem and, if appropriate, steps you can take to resolve it. If the DXi4701 detects that the problem is resolved, the system automatically closes the service ticket.
  • Page 222: Recommended Actions

    Perform the recommended actions to try to resolve the problem before contacting Quantum customer support. If you are able to resolve the problem, you can close the service ticket. Note: The recommended actions should be performed by a user who is familiar with operating the DXi4701.
  • Page 223 Chapter 8: DXi4701 Alerts Service Tickets • Priority - The priority level of the service ticket (Low, Middle, or High). • Last Update - The date when the service ticket was last updated by the system. • Details - A brief description of the service ticket.
  • Page 224: Figure 111 Ticket Details

    Chapter 8: DXi4701 Alerts Service Tickets Note: The time indicated in the service ticket may not match the DXi4701 system time. Figure 111 Ticket Details Ticket Details View Recommended Actions 2 (Optional) Click View Recommended Actions to view instructions for resolving the problem.
  • Page 225: Figure 112 Recommended Actions

    Modify a service ticket to add additional information to the ticket, for example, troubleshooting steps you have taken or a record of calls made to Quantum customer support. The additional information is saved with the service ticket and remains associated with the ticket even after it is closed.
  • Page 226: Figure 113 Ticket Analysis

    Sending a Service Ticket Send a service ticket to send the ticket details to an e-mail address. You can also add optional comments to the e-mail. Note: To enable the DXi4701 to send e-mail, you must specify an outgoing e-mail server (see Server on page 339).
  • Page 227: Figure 114 Email Ticket Information

    Chapter 8: DXi4701 Alerts Service Tickets Figure 114 Email Ticket Information Email Ticket 3 In the Email Recipient box, enter the e-mail address where you want to send the ticket details. 4 (Optional) In the Comment box, enter additional information to send with the ticket.
  • Page 228 Chapter 8: DXi4701 Alerts Service Tickets The Ticket Analysis section displays at the bottom of the page (see Figure 113). 3 Select the Close Ticket check box. 4 Click Apply. Quantum DXi4701 User’s Guide...
  • Page 229: Dxi4701 Configuration

    Chapter 9 DXi4701 Configuration The Configuration page allows you to configure the features of the DXi4701, including storage presentation, data replication, system settings, and notifications. To access the Configuration page, click the Configuration menu. The Configuration page contains the following tabs: •...
  • Page 230: Nas

    Chapter 9: DXi4701 Configuration The NAS page allows you to configure the DXi4701 to present its storage capacity as NAS (network attached storage) shares that are compatible with standard backup applications. You can create NAS shares for use with Windows or Linux networks. You can also join the DXi4701 to a Windows domain or workgroup and manage users.
  • Page 231: Figure 115 Nas Summary Page

    NAS Shares List The NAS Shares List section displays the following information for all NAS shares on the DXi4701: • Shares - The number of shares that have been added to the system. • Maximum - The maximum number of shares that can be added to the system.
  • Page 232 Chapter 9: DXi4701 Configuration • Protocol - The protocol (CIFS or NFS) the share is configured to use. For NFS shares, the Protocol column displays the commit type of the share (sync for synchronous or async for asynchronous). For information about changing the commit type of NFS shares, see the DXi-Series Command Line Interface (CLI) Guide (6-67081).
  • Page 233: Figure 116 Add Nas Share Page

    Chapter 9: DXi4701 Configuration Adding a NAS Share Add a NAS share to present the storage capacity of the DXi4701 as a NAS share that is compatible with standard backup applications. You can add up to 128 shares. When you add a share, you must specify whether it uses the NFS protocol (for Linux networks) or the CIFS protocol (for Windows networks).
  • Page 234 Chapter 9: DXi4701 Configuration • Enable data deduplication - Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Note: Data deduplication is enabled by default. You cannot enable or disable data deduplication after the share is added.
  • Page 235: Figure 117 Edit Nas Share & Replication Settings Page

    Chapter 9: DXi4701 Configuration Figure 117 Edit NAS Share & Replication Settings Page 2 Under NAS Share Settings, enter information about the share: Note: If you are editing a share, only the Description, Enforce read-only access, Hide from network browsing, and Allow all users to access this share options can be changed.
  • Page 236 Chapter 9: DXi4701 Configuration Note: To modify the users that are available in the Workgroup User list, see Share Access on page 214. Note: After you add a user or host to the access list, you cannot change their permissions. Instead, select the user or host in the access list and click Delete to remove them from the list.
  • Page 237: Windows Domain

    Windows workgroup or a Windows domain using SMB. To use a NAS share configured for the CIFS protocol on a Windows network, you must first join the DXi4701 to a workgroup or a domain. After you join the DXi4701 to a workgroup or a domain, CIFS shares are available for use on the Windows network.
  • Page 238 Chapter 9: DXi4701 Configuration Joining a Windows Workgroup Join a Windows workgroup to add the DXi4701 to a workgroup on a Windows network. After you join a workgroup, CIFS shares are available for use on the Windows network. To join a Windows workgroup: 1 Enter the following information about the Windows domain: •...
  • Page 239 MMC. Disjoining a Workgroup or Domain Disjoin a workgroup or a domain to remove the DXi4701 from a Windows workgroup or domain. After you disjoin the workgroup or domain, CIFS shares are no longer available for use on the Windows network To disjoin a workgroup or domain, click Disjoin.
  • Page 240: Share Access

    Share Access The Share Access page allows you to manage workgroup users when the DXi4701 is joined to a Windows workgroup, or manage share administrators when the DXi4701 is joined to a Windows domain using Active Directory. You can add users or administrators, change user privileges, and delete users or administrators.
  • Page 241: Figure 120 Share Access Page (Active Directory)

    (Yes if the user has administrator privileges, No if they do not.) • Description - A brief description of the workgroup user (if available). If the DXi4701 is joined to a Windows domain using Active Directory, the Share Administrators section displays the following information about share administrators:...
  • Page 242: Figure 121 Add Workgroup User Page

    Chapter 9: DXi4701 Configuration • User or Group Name - The fully qualified name of the user or group. Adding a Workgroup User or Share Administrator Add a workgroup user or share administrator to be able to grant that user or administrator access to CIFS shares.
  • Page 243: Figure 122 Add Share Administrator Page

    Chapter 9: DXi4701 Configuration This allows the workgroup user to override certain permissions settings and prevents the workgroup user from being locked out of shares or directories. 3 Click Apply. After you create a workgroup user, you can grant the user access to a...
  • Page 244: Figure 123 Edit Workgroup User Page

    Chapter 9: DXi4701 Configuration Note: You cannot edit a share administrator. Instead, delete the share administrator, then add a new share administrator. To edit a workgroup user: 1 Select the user and click Edit. The Edit Workgroup User page displays (see Figure 123).
  • Page 245 Note: You can select multiple users or administrators to delete at once. ADS Share Permissions To manage user access to CIFS shares when the DXi4701 is joined to a Windows domain, use the MMC (Microsoft Management Console). Log onto the MMC on the domain controller and access a share's properties to set share permissions for users.
  • Page 246: Advanced Setting

    Windows networks by requiring clients to provide a security signature to connect to a server. If the DXi4701 is joined to a Windows domain that is configured to require signing, you should enable SMB server signing.
  • Page 247: Vtl

    Chapter 9: DXi4701 Configuration 2 Click Apply. The VTL page allows you to configure the DXi4701 to present its storage capacity as VTL (virtual tape library) partitions that are compatible with standard backup applications. You can add virtual tape drives and storage slots to VTL partitions, as well as create and work with virtual tape cartridges.
  • Page 248: Figure 125 Partitions Summary Page

    Chapter 9: DXi4701 Configuration Partitions Summary The Partitions Summary page allows you to view information about existing partitions. You can also add or edit partitions, and delete partitions. To access the Partitions Summary page, on the Partitions page, click the Summary tab (see Figure 125).
  • Page 249 Chapter 9: DXi4701 Configuration Partition List The Partition List section displays the following information for all VTL partitions on the DXi4701: • Available Partitions - The number of partitions that have been added to the system and the maximum number of partitions that can be added.
  • Page 250 The maximum number of VTDs allowed varies depending on the system configuration: • DXi4701 - 64 VTDs (no more than 32 VTDs active at any one time) Note: A license key for 32 VTDs is pre-installed on all DXi4701 models.
  • Page 251: Figure 126 Add Vtl Partition & Replication Settings Page

    Note: If you plan to replicate partitions to another DXi, make sure that every partition name and barcode number on each DXi is unique. There cannot be duplicate partition names or barcode numbers on the DXi4701 or on a DXi receiving a replicated partition. To add a VTL partition: 1 Click Add.
  • Page 252 • ATL M2500, ATL P1000, or ATL P7000 If you select a library such as the ATL P1000 or ATL P7000, the DXi4701 appears as the selected library to the host and backup application. If you select Quantum DXi4701, the host and backup application recognize the device as a Quantum DXi4701.
  • Page 253 • Enable deduplication - Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Note: Data deduplication is enabled by default. You cannot enable or disable data deduplication after the partition is added.
  • Page 254: Figure 127 Edit Vtl Partition & Replication Settings Page

    Drives options can be changed. • Library Model - Select the library model emulated by the partition. The library model determines the inquiry string returned to the host by the DXi4701. The following library models are available: • Quantum DXi7500 •...
  • Page 255 • ATL M2500, ATL P1000, or ATL P7000 If you select a library such as the ATL P1000 or ATL P7000, the DXi4701 appears as the selected library to the host and backup application. If you select Quantum DXi4701, the host and backup application recognize the device as a Quantum DXi4701.
  • Page 256 Chapter 9: DXi4701 Configuration Note: If you delete a partition configured for Cartridge Based Replication on the source DXi, the partition is not automatically deleted on the target DXi. If you do not want to retain the partition on the target DXi, you can manually delete it.
  • Page 257: Media

    Media The Media page allows you to manage virtual tape cartridges in VTL partitions on the DXi4701. Backup applications can write data to virtual tape cartridges just as they would to physical media. To access the Media page, on the VTL page, click the Media tab.
  • Page 258: Figure 129 Media Add Page

    After the cartridges are created, they are available for backing up data. Note: It is possible to oversubscribe space on the DXi4701. In this case, the total capacity of all media is more than the capacity of the DXi.
  • Page 259 Chapter 9: DXi4701 Configuration Note: You cannot create more cartridges than the number of available slots in the initial location. For example, if 50 I/E slots are available, you cannot create more than 50 cartridges if the initial location is set to I/E Slot.
  • Page 260: Figure 130 Media Actions Page

    Chapter 9: DXi4701 Configuration Figure 130 Media Actions Page To perform actions on virtual tape cartridges: 1 In the Partition drop-down box, select the partition that contains the cartridges to work with. Note: Select UNASSIGNED to work with cartridges that are not assigned to any partition.
  • Page 261 • Exported - Virtual media with no data that has been exported from a partition. Media has to be in this state before it can be deleted from the DXi4701. • Pool - The type of cartridge pool such as application, cleaning, service, or unknown.
  • Page 262 Chapter 9: DXi4701 Configuration After you select an action, the table is updated to show only the cartridges that support the selected action. Select Show All Media in the Action drop-down box to see all cartridges. 3 (Optional) To reduce the number of cartridges displayed in the table, enter a barcode or barcode range in the Barcode Filter box and click Apply Filter.
  • Page 263: Figure 131 Media Move Page

    Chapter 9: DXi4701 Configuration Figure 131 Media Move Page To move a virtual tape cartridge: 1 In the Partition drop-down box, select the partition that contains the cartridge to move. 2 If the partition is online, click Offline to take the partition offline. To move media, the partition must be offline.
  • Page 264 Chapter 9: DXi4701 Configuration Note: If necessary, use the controls at the bottom of the table to navigate between multiple pages of results. Select the number of rows to display in the Show drop-down box. 7 In the Destination Location drop-down box, select the type of location you want to move the cartridge to (Drive, Storage Slot, I/E Slot).
  • Page 265: Figure 132 Media Unload Page

    Chapter 9: DXi4701 Configuration Figure 132 Media Unload Page To unload virtual tape cartridges: 1 In the Partition drop-down box, select the partition that contains the cartridges to unload. 2 If the partition is online, click Offline to take the partition offline. To unload media, the partition must be offline.
  • Page 266: Remote Host Access

    Host access groups allow backup hosts to access virtual devices on a DXi4701. A host access group is associated with a partition, a host (a Fibre Channel initiator on the SAN), and a target (a Fibre Channel port on the DXi4701). This association allows the host to access one or more...
  • Page 267: Figure 133 Remote Host Mapping Page

    Remote Host Mapping And Groups The Remote Host Mapping And Groups section displays the following information for all host access groups on the DXi4701: • Group Name - The name of the group. • Remote Host - The host (initiator) associated with the group.
  • Page 268: Figure 134 Map Remote Hosts, Define Groups Page

    Chapter 9: DXi4701 Configuration • Target Port - The Fibre Channel port (target) associated with the group. • Partition Name - The VTL partition associated with the group. • Devices - The number of virtual media changers (VMCs) and virtual tape drives (VTDs) associated with the group.
  • Page 269 SAN. The CCL is accessible to hosts only through LUN Caution: If you are not sure if you should use CCL, contact Quantum Customer Support before you enable this option. 4 Select the check boxes for the media changer and tape drives to add to the host access group.
  • Page 270: Figure 135 Edit Remote Host Mapping Page

    SAN. The CCL is accessible to hosts only through LUN Caution: If you are not sure if you should use CCL, contact Quantum Customer Support before you enable this option. 3 Select the check boxes for the media changer and tape drives to add to the host access group.
  • Page 271 (see Adding a Remote Host Access Group page 242). Caution: If you are connecting the DXi4701 directly to a host without using a Fibre Channel switch, you must know the WWPN connecting to each DXi4701 port. If you do not specify this information, the virtual medium changer and tape drives will not display on the device manager.
  • Page 272: Figure 136 Remote Hosts Page

    1 Click Discover Remote Hosts to list all hosts that are known to the DXi4701 in the table. A host is made known to the DXi4701 if you enter the host ID on this page, or if the host logs on to one or more Fibre Channel target ports.
  • Page 273: Figure 137 Targets Page

    Chapter 9: DXi4701 Configuration Note: To delete a host that is no longer needed, click Delete next to the host. You cannot delete a host of it is currently assigned to a host access group. Targets Use the Targets page to view the current target (Fibre Channel) configuration.
  • Page 274: Figure 138 Target Usage Page

    Chapter 9: DXi4701 Configuration Target Usage Use the Target Usage page to view current target and device mappings for the DXi4701. To access the Target Usage page, on the Host Access page, click the Target Usage tab (see Figure 138).
  • Page 275: Replication Configuration

    The Replication Configuration page allows you to configure and manage replication targets and allowed replication sources on the DXi4701. A source sends replicated data to 1 or 2 targets, and a target receives replicated data from up to 10 sources. A DXi4701 can act as both a source and a target.
  • Page 276: Target Dxis List

    The Target DXis list displays the following information for each target DXi: • Target - The IP address of the target system that the DXi4701 is configured to send data to. • Status - The replication status of the DXi4701. For a detailed...
  • Page 277: Adding A Replication Target

    Home page. Adding a Replication Add a replication target to configure the DXi4701 to send replicated Target data to that target. You can add up to two targets. After you add a target, you can enable replication to that target for a NAS share or VTL partition.
  • Page 278: Figure 140 Add Target Host

    Chapter 9: DXi4701 Configuration Replication Configuration Note: For more information about enabling and scheduling replication for a share or partition, see Replication Send page 122. To add a replication target: 1 Under Target DXis, click Add. The Add Target Host window displays (see Figure 140).
  • Page 279: Editing A Replication Target

    Chapter 9: DXi4701 Configuration Replication Configuration Caution: For encryption, select None or 128-bit if you are sending data to a DXi running a system software version prior to DXi 2.1 Software. 4 In the Source IP box, enter the IP address that is used to uniquely identify the source DXi to the target.
  • Page 280: Figure 141 Edit Target Host

    Chapter 9: DXi4701 Configuration Replication Configuration 2 Select the target again and click Edit. The Edit Target Host window displays (see Figure 141). Note: If you are editing a target, you cannot change the Target Hostname or IP. Figure 141 Edit Target Host...
  • Page 281: Deleting A Replication Target

    6 Under Target DXis, select the target and click Resume to pause replication. Deleting a Replication Delete a replication target if the DXi4701 no longer needs to send Target replicated data to that target. After the target system is deleted, the DXi4701 will no longer send replicated data to that system.
  • Page 282: Pausing Or Resuming Replication To A Target

    Chapter 9: DXi4701 Configuration Replication Configuration Pausing or Resuming The source DXi controls the replication pause behavior. Replication to a Target • To pause replication, select a target under Target DXis and click Pause. The DXi temporarily stops sending replicated data to the selected target.
  • Page 283: Source Dxis List

    Chapter 9: DXi4701 Configuration Replication Configuration Figure 142 Replication Throttle 2 Select the Enable system throttling check box. Or clear the check box to disable system throttling. 3 In the Throttle box, enter the maximum allowed bandwidth, and select the units you want to use to specify the constant throttle (KB/s or MB/s).
  • Page 284: Adding A Replication Source

    Add a system to the list of replication sources to allow it to send Source replicated data to the DXi4701. You must add a source system to the list of allowed replication sources on the target DXi before you configure the source DXi to send replicated data to the target.
  • Page 285: Deleting A Replication Source

    Delete a system from the list of replication sources if it will no longer Source send replicated data to the DXi4701. After the source system is deleted, the DXi4701 will no longer accept replicated data from that system. To delete a replication source: 1 Under Source DXis, select one or more sources to delete.
  • Page 286: Ost

    Chapter 9: DXi4701 Configuration The DXi4701 can retain up to 32 snapshots for each replicated share or partition. Once the maximum number of snapshots have been saved, the oldest snapshot is deleted to make room for each new snapshot that is received.
  • Page 287: Replicating Ost Data

    • OST Client Plug-In Replicating OST Data The DXi4701 can replicate (duplicate) OST data to another DXi using the following methods: • Optimized Duplication - With optimized duplication, backup images on a storage server can be replicated to another storage server on a DXi that resides in the same NetBackup domain.
  • Page 288 OST data (see Adding a Storage Server on page 266). Note: Quantum recommends selecting the Available Capacity option when creating an LSU for use with Automatic Image Replication. 4 On the source system, specify the target system that will receive the...
  • Page 289 Chapter 9: DXi4701 Configuration Caution: On the source system, make sure to create a remote user on the Configuration > OST > Manage Remote Users page. 6 On the source system, create a storage server and LSU, and enable the LSU for Automatic Image Replication (see...
  • Page 290: Storage Servers

    Storage Servers The Storage Servers page allows you to manage OST storage servers on the DXi4701. You can view information about existing storage servers, add or edit storage servers, and delete storage servers. To access the Storage Servers page, on the OST page, click the Storage...
  • Page 291: Figure 145 Storage Servers Page

    272). Storage Server List The Storage Server List displays the following information for all storage servers on the DXi4701: • Storage Servers - The number of storage servers that have been added to the system. • Maximum Storage Servers - The maximum number of storage servers that can be added to the system.
  • Page 292 Adding a Storage Server Add a storage server to present the storage capacity of the DXi4701 as LSUs that are compatible with backup applications that support OST. You can add up to 100 storage servers. When adding a storage server, you must also add an LSU to the storage server.
  • Page 293: Figure 146 Add Storage Server Page

    Chapter 9: DXi4701 Configuration To add a storage server: 1 Click Add. The Add Storage Server page displays (see Figure 146). Figure 146 Add Storage Server Page 2 Under Add Storage Server, enter information about the storage server: • Name - Enter the name of the storage server.
  • Page 294 Chapter 9: DXi4701 Configuration • Max Connections - Enter the maximum number of connections allowed to the storage server (3 to 65536). Note: Quantum recommends setting Max Connections to 300. • Enable Concurrent Optimized Duplication - Select the check box to enable optimized duplication during OST ingest.
  • Page 295 • LSU Name - Enter the name of the LSU. • Physical Capacity - Enter the physical capacity of the LSU (1 to 1048576 GB). Note: Quantum recommends setting LSUs to maximum size (1048576 GB) because spanning them on a backup is not possible.
  • Page 296 Chapter 9: DXi4701 Configuration target.) When images are replicated, data will be sent to the selected target. 8 If Automatic Image Replication is enabled, specify the following information: • Remote Storage Server Name - The name of the remote storage server (on the target DXi) to replicate data to. The source DXi and target DXi must reside in different NetBackup domains.
  • Page 297: Figure 147 Edit Storage Server Page

    The number of active connections is displayed on the OST page (see Storage Server List on page 265). Note: Quantum recommends setting Max Connections to 300. • Enable Concurrent Optimized Duplication - Select the check box to enable optimized duplication during OST ingest.
  • Page 298 Note: If you deleted the storage server from Symantec NetBackup or Symantec Backup Exec, you must wait several minutes before deleting the storage server from the DXi4701. To delete a storage server: 1 Select the storage server in the Storage Server List.
  • Page 299: Lsu

    Chapter 9: DXi4701 Configuration The LSU page allows you to manage the logical storage units (LSUs) contained on OST storage servers on the DXi4701. You can view information about existing LSUs, add or edit LSUs, and delete LSUs. To access the LSU page, on the OST page, click the LSU tab (see Figure 148).
  • Page 300 Adding an LSU Add an LSU to a storage server to present the storage capacity of the DXi4701 as an LSU that is compatible with backup applications that support OST. You can add an LSU with a specific capacity, or you can add an LSU that uses the available capacity of the DXi4701.
  • Page 301: Figure 149 Add Logical Storage Unit Page

    Chapter 9: DXi4701 Configuration Figure 149 Add Logical Storage Unit Page 2 Enter information about the LSU. • Storage Server - Select the storage server that will contain the new LSU. • Available Capacity - (Recommended for best performance) Select this option to add an LSU that uses the available capacity on the system.
  • Page 302 Chapter 9: DXi4701 Configuration Note: Quantum recommends setting LSUs to maximum size (1048576 GB) because spanning them on a backup is not possible. 3 (Optional) In the Description box, enter a brief description of the LSU. 4 (Optional) Select the Enable Automatic Image Replication check box to automatically replicate (duplicate) data on the LSU to a remote LSU on another DXi.
  • Page 303: Figure 150 Edit Logical Storage Unit Page

    Chapter 9: DXi4701 Configuration • Remote LSU Name - The name of the LSU in the remote storage server that will receive the replicated data. • Remote User - The OST user credentials to use for authentication on the remote (target) DXi. The selected remote user must match a local user on the Configuration >...
  • Page 304 Chapter 9: DXi4701 Configuration • Physical Capacity - (Specific capacity LSUs only) Enter the physical capacity of the LSU (1 to 1048576 GB). The physical capacity cannot be changed if the LSU has more than zero currently active connections. The number of active...
  • Page 305: Manage Users

    Chapter 9: DXi4701 Configuration • Remote LSU Name - The name of the LSU in the remote storage server that will receive the replicated data. • Remote User - The OST user credentials to use for authentication on the remote (target) DXi. The selected remote user must match a local user on the Configuration >...
  • Page 306: Figure 151 Manage Users Page

    Chapter 9: DXi4701 Configuration Replication (AIR), the remote user credentials specified on the source DXi must match the local user credentials on the target (remote) DXi. To access the Manage Users page, on the OST page, click the Manage Users tab (see Figure 151).
  • Page 307: Figure 152 Add User Credential

    Chapter 9: DXi4701 Configuration Note: To update the list with the latest information, click Refresh. Adding an Authenticated User Add an authenticated user to create local OST user credentials. The OST user credentials are required to authenticate OST devices on a media server, or to enable the DXi to receive duplicated data using OST AIR.
  • Page 308: Figure 153 Edit User Credentials

    Chapter 9: DXi4701 Configuration To edit an authenticated user: 1 Select the user and click Edit. The Edit User Credentials window displays (see Figure 153). Figure 153 Edit User Credentials 2 Enter information about the authenticated user: Note: If you are editing an authenticated user, you cannot change the User name.
  • Page 309: Manage Remote Users

    Chapter 9: DXi4701 Configuration Manage Remote Users The Manage Remote Users page allows you to create and manage remote users for use with OST Automatic Image Replication (AIR). You must configure at least one remote user before you can enable...
  • Page 310: Figure 155 Add Remote Air Credential

    Chapter 9: DXi4701 Configuration • Description - A brief description of the remote user (if available). Note: To update the list with the latest information, click Refresh. Adding a Remote User Add a remote user to create OST user credentials for use with OST AIR.
  • Page 311: Figure 156 Edit Remote Credentials

    Chapter 9: DXi4701 Configuration Editing a Remote User Edit a remote user to change the user's password or description. To edit a remote user: 1 Select the user and click Edit. The Edit Remote Credentials window displays (see Figure 156).
  • Page 312: Target Ip Mapping

    DXi and target DXi. Note: Quantum does not recommend mapping multiple data IP addresses to a single replication IP address. If you have mapped multiple data IP addresses and the routing is not working, try removing the additional data IP addresses, and map only a single data IP address.
  • Page 313: Figure 157 Target Ip Mapping Page

    Chapter 9: DXi4701 Configuration Figure 157 Target IP Mapping Page Use the Target IP Mapping page to perform the following tasks: • View information about mapped data and replication IP addresses (see Target IP Mapping List on page 287). • Map a target data IP address to a replication IP address (see Mapping a Target IP Address on page 288).
  • Page 314: Figure 158 Add Target Data Ip Mapping

    Chapter 9: DXi4701 Configuration Mapping a Target IP Address Add mapping for a target data IP address to route all network traffic sent to the address to the specified replication IP address instead. To map a target IP address: 1 Click Add.
  • Page 315: Dxi Accent

    Note: You can select multiple mapped IP addresses to delete at once. DXi Accent Use the Accent page to enable or disable DXi Accent. Quantum’s DXi Accent software accelerates backups and reduces network bandwidth requirements by distributing deduplication between the backup server and the DXi.
  • Page 316: Figure 160 Accent Page

    Chapter 9: DXi4701 Configuration Figure 160 Accent Page To configure DXi Accent: 1 To enable DXi Accent, select the Enable Inline Dedupe with Accent check box. Or to disable DXi Accent, clear the Enable Inline Dedupe with Accent check box.
  • Page 317: Ost Client Plug-In

    Restore Factory Defaults. Note: To use DXi Accent, you must install the Quantum OST Client Plug-in on the media server. For information about installing the OST Plug-in and using DXi Accent, see the DXi-Series NetBackup and Backup Exec OST Configuration Guide (6- 67079).
  • Page 318: Scheduler

    Instructions. Follow the included instructions to install the OST Plug-in on your media server. Note: For information about configuring and using OST with the DXi4701, see the DXi-Series NetBackup and Backup Exec OST Configuration Guide (6-67079). Note: NetBackup and Backup ExecTo update the list with the latest information, click Refresh.
  • Page 319: Figure 161 Scheduler Page

    297). • Configure replication throttle events (see Scheduling Replication Throttling on page 298). • Configure the DXi4701 to send status and configuration reports (see Scheduling E-mail Reports on page 300). • Configure the DXi4701 to run healthchecks (see...
  • Page 320 Chapter 9: DXi4701 Configuration Scheduler Viewing Scheduled Events The Scheduler page displays all replication, replication throttle, e-mail report, healthchecks, and space reclamation events scheduled to occur in a selected time period. To view scheduled replication events for NAS shares or VTL partitions, click the arrow next to the folder to display all shares or partitions.
  • Page 321: Figure 162 Scheduler Toolbar

    Chapter 9: DXi4701 Configuration Scheduler Figure 162 Scheduler Toolbar Select a view Show or hide all shares or partitions Refresh the display Filter shares or partitions Go to a specified day Go back Go to today Go forward Adding or Editing a Scheduled Event...
  • Page 322: Figure 163 Adding A New Event

    Chapter 9: DXi4701 Configuration Scheduler Figure 163 Adding a New Event Click and drag to add a new event Double-click to edit an existing event 2 Define the start and, if applicable, the end of the event. • Specify the Start Date and Start Time using the pop-up calendar and drop-down box.
  • Page 323 Chapter 9: DXi4701 Configuration Scheduler • Scheduling Space Reclamation on page 301 5 (Required for healthchecks and space reclamation) Specify when and how often the event reoccurs (see Setting Recurrence for a Scheduled Event on page 301). 6 Click Apply.
  • Page 324 301). 6 Click Apply. Scheduling Replication Throttling During replication throttling, the DXi4701 limits the amount of source replication data it sends to not exceed a specified maximum bandwidth. Schedule replication throttling to control the amount of network bandwidth used by source replication at certain times. For example, you might configure replication throttling to occur during planned backup times to avoid network contention.
  • Page 325 Chapter 9: DXi4701 Configuration Scheduler Caution: Do not set the maximum allowed bandwidth to a value that is lower than necessary. If the maximum allowed bandwidth is set to the lowest value, large replication jobs may fail. During the replication throttle event, the DXi will limit the amount of data it sends during source replication so that it does not exceed the specified bandwidth.
  • Page 326 The DXi4701 can automatically generate a report with system status data or with configuration data and send it to all configured e-mail recipients. Note: To enable the DXi4701 to send e-mail, you must specify an outgoing e-mail server (see Server on page 339).
  • Page 327 Also, recurrence is required. 3 Click Apply. Scheduling Space Reclamation During space reclamation, the DXi4701 deletes unneeded tags from the blockpool to free up disk space. Schedule space reclamation regularly to make sure there is enough disk space to store data.
  • Page 328 Chapter 9: DXi4701 Configuration Scheduler 1 On the Scheduler page, add or edit an event (see Adding or Editing a Scheduled Event on page 295). 2 In the Repeats drop-down box, select Does not repeat to disable recurrence. Or to enable recurrence, select how often the event...
  • Page 329: System

    Chapter 9: DXi4701 Configuration System System The System page allows you to configure system settings for the DXi4701, including network settings, system date and time, and security settings. To access the System page, click the Configuration menu, and then click the System tab.
  • Page 330: Figure 164 Network Configuration

    Chapter 9: DXi4701 Configuration System Figure 164 Network Configuration Configuring the Network Using the Network page, each physical Ethernet port in the DXi can be configured as a separate device. In addition, you can create bonded devices (logical ports) consisting of two or more physical ports of the same link speed (1GbE or 10GbE).
  • Page 331: Figure 165 Network Page: General

    Chapter 9: DXi4701 Configuration System Note: Data traffic is allowed for DXi4701 NAS configurations only. For DXi4701 VTL configurations, data traffic occurs over Fibre Channel rather than Ethernet. Note: You can choose to allow any traffic type (management, replication, or data) on an interface. In this case, the routing of...
  • Page 332 • Default Gateway - The default gateway IP address. Specifying a default gateway is optional if all access is local to a particular subnet. For example, if the DXi4701 and all of its clients are on the same subnet, you do not need to specify a default gateway.
  • Page 333: Figure 166 Network Page: Bonding Details

    Chapter 9: DXi4701 Configuration System Note: The DNS Suffix Search List and DNS IP Addresses cannot be modified if the DXi4701 is currently joined to a Windows domain. To disjoin a Windows domain, see Windows Domain on page 211. Configuring Bonding Details Under IP Address Configuration >...
  • Page 334 System Note: To maintain network connectivity, the switch connected to the DXi4701 must be configured to use the same bonding mode. The best time to change the bonding mode on the switch is during the next reboot of your system, after saving the new network settings.
  • Page 335: Figure 167 Network Page: Interface Details

    Chapter 9: DXi4701 Configuration System Configuring Interface Details Under IP Address Configuration > Interface Details, configure jumbo Ethernet frame settings for each port or device (see Figure 167): Figure 167 Network Page: Interface Details 1 If necessary, click the Show link to show the interface details table.
  • Page 336: Figure 168 Network Page: Ip Address Table

    Chapter 9: DXi4701 Configuration System Figure 168 Network Page: IP Address Table 1 Click Add IP to add a network interface to a device. Or select an interface to edit the IP address, netmask, gateway and traffic type. (To select an interface, click the radio button next to the interface index name, for example, bond0:2.)
  • Page 337 • IP Address - The IP address of the interface. • Netmask - The network mask of the interface. • Gateway - The gateway of the DXi4701. (This is usually not the same as the default gateway.) 5 If necessary, specify NAT (Network Address Translation) settings for...
  • Page 338 Chapter 9: DXi4701 Configuration System • NATed - Select the check box if the IP address of the DXi is translated by a firewall to a NAT IP address when the DXi communicates to the outside world. • NAT IP Address - The IP address used to access the DXi from the public network.
  • Page 339: Figure 169 Network Page: Routing Details

    Chapter 9: DXi4701 Configuration System Note: When you add a network interface, a default route (via the default gateway) is automatically created for the interface after network settings are applied and the DXi reboots. For example, if you add an interface with IP address 10.20.185.172, a route with the destination IP address 10.20.185.0 is automatically...
  • Page 340 For network changes to take effect, you must apply the changes, finalize the confirmation, and reboot the system. To apply all changed settings on the Network page to the DXi4701, click Apply at the bottom of the page. Follow the prompts to confirm the changes and reboot the system.
  • Page 341 Chapter 9: DXi4701 Configuration System Understanding Interface Routing For a network on the interface to communicate with a host located on a different subnet, you must specify routing information in the Routing Details section. Routing is used to direct outgoing traffic from a network interface on the DXi to an IP address in another subnet by means of a destination gateway.
  • Page 342: Figure 170 Interface Routing: Example 1

    Chapter 9: DXi4701 Configuration System Note: The gateway specified in the IP Address Table section is for incoming traffic to the interface. The gateway specified in the Routing Details section is for outgoing traffic from the interface. Figure 170 Interface Routing:...
  • Page 343: Figure 171 Interface Routing: Example 2

    Chapter 9: DXi4701 Configuration System • The source DXi management/data IP address, the source DXi replication IP address, and the target DXi IP address are all on the same subnet (192.168.10.x). • To make sure the replication segment is used when communicating with the target DXi, you must add a host route in the Routing Details section on the source DXi.
  • Page 344: Figure 172 Interface Routing: Example 3

    Chapter 9: DXi4701 Configuration System • To make sure the replication segment is used when communicating with the target DXi, you must add a network route in the Routing Details section on the source DXi. In this example, you would specify the following routing details for the replication interface on the source DXi: •...
  • Page 345: Date & Time

    Wait for at least 15 minutes before logging back in. Note: If you intend to join the DXi4701 to a Windows network using Active Directory for NAS storage, Quantum recommends using an NTP Server to set the system date and time (see...
  • Page 346: Figure 174 Date & Time Page

    • Specify a Timeserver or Pool - Type the name or IP address of the NTP server or pool. (See http://support.ntp.org information about publicly available NTP servers) To verify that the DXi4701 can communicate with the NTP server or pool, click Test NTP. Quantum DXi4701 User’s Guide...
  • Page 347: Security

    (CLI). You can also enable or disable the CLI account. The DXi4701 has two access levels for logging onto the remote management console or the CLI: • Monitor - Allowed to view information on the DXi4701 remote management console or the CLI but cannot make changes.
  • Page 348: Figure 175 Web & Cli Passwords Page

    Chapter 9: DXi4701 Configuration System To access the Web & CLI Passwords page, on the Security page, click the Web & CLI Passwords tab (see Figure 175). Figure 175 Web & CLI Passwords Page Use the Web & CLI Passwords page to perform the following tasks: •...
  • Page 349 2 Click Apply. Enabling CLI Accounts The CLI accounts provide access to the DXi4701 command line interface as an administrator or monitor. Note: For more information about using the CLI, see the DXi4701 Command Line Interface (CLI) Guide.
  • Page 350 Login Settings, select the Reset password to factory default option. 2 Click Apply. The SSL page allows you to enable or disable SSL on the DXi4701. You can also install a new SSL certificate to replace the Quantum default SSL certificate.
  • Page 351: Figure 176 Ssl Page

    Internet by negotiating encryption keys before transmitting data between a client and a server. To establish a secure connection, the DXi4701 must have an encryption key assigned to it by a Certification Authority in the form of a certificate file, private key file, and pass phrase.
  • Page 352 To suppress server authentication warnings for the default certificate: • Internet Explorer - If a dialog box displays warning you of a possible certificate error, add the IP address for the DXi4701 to the Trusted Sites list (Tools > Internet Options > Security > Trusted Sites).
  • Page 353: Figure 177 Install New Certificate Page

    The certificate displays in the Certificate section. Login Session The Login Session page allows you to specify the inactivity timeout for the DXi4701 remote management console. The default timeout is 30 minutes. When the remote management console is inactive for the specified...
  • Page 354: Figure 178 Login Session Page

    Chapter 9: DXi4701 Configuration System Figure 178 Login Session Page To specify the inactivity timeout: 1 In the Inactivity Timeout box, enter the number of minutes of inactivity before a user is automatically logged off (1–60 minutes). 2 Click Apply.
  • Page 355: Figure 179 Security Notice Page

    DXi4701 and manage security keys. Data-at-Rest Encryption uses Self Encrypting Drive (SED) technology to secure all data stored on the DXi4701. This includes file data and metadata, configuration files, and the DXi software and operating system. To enable Data-at-Rest Encryption, you must supply a passphrase.
  • Page 356: Figure 180 Data-At-Rest Page

    Use the Data-at-Rest page to perform the following tasks: • Check the current status of Data-at-Rest Encryption (see Checking Data-at-Rest Encryption Status on page 331). • Enable Data-at-Rest Encryption for all hard drives in the DXi4701 (see Enabling Data-at-Rest Encryption on page 331). Quantum DXi4701 User’s Guide...
  • Page 357 Checking Data-at-Rest Encryption Status The current status of Data-at-Rest Encryption can be Disabled (default) or Enabled. If it is enabled, all drives in the DXi4701 are securely encrypted and cannot be read if removed from the system. Click Check Status to view detailed information about the status of Data-at-Rest Encryption and to see if the DXi4701 supports all requirements for enabling the feature.
  • Page 358 4 Click Enable. Data-at-Rest Encryption is now enabled, and all hard drives are secured so that, if they are removed from the DXi4701, they cannot be read using another system or device. Note: Be sure to record the passphrase in a safe location. You should...
  • Page 359 • Email - Sends a copy of the recovery file using e-mail. If selecting this option, type the e-mail address where you want to send the recovery file in the Email Recipient box. Note: For the DXi4701 to send an e-mail, you must specify an outgoing e-mail server (see Server on page 339).
  • Page 360: Notifications

    Data-at-Rest Encryption as well as the security keys. Notifications The Notifications page allows you to manage the methods the DXi4701 uses to send notifications. The DXi4701 can send notifications by e-mail, or using SNMP (Simple Network Management Protocol).
  • Page 361: Figure 181 Recipients Page

    The Recipients page allows you to manage the e-mail recipients the DXi4701 sends notifications to. You can add, edit, and delete e-mail recipients, and you can specify the types of notifications to send. Note: To enable the DXi4701 to send e-mail, you must specify an outgoing e-mail server (see Server on page 339).
  • Page 362: Figure 182 Add Email Recipient Page

    Chapter 9: DXi4701 Configuration Notifications • Delete an e-mail recipient (see Deleting an E-mail Recipient page 339). Email Recipient List The Email Recipient List displays the following information about e- mail recipients: • Name - The name of the recipient.
  • Page 363 High service tickets indicate that a critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi4701 are degraded, and there is a risk of system failure or data loss. • High and Medium - Send e-mail notifications for High and Medium service tickets.
  • Page 364: Figure 183 Edit Email Recipient Page

    High service tickets indicate that a critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi4701 are degraded, and there is a risk of system failure or data loss. • High and Medium - Send e-mail notifications for High and Medium service tickets.
  • Page 365 4 Click Apply. Deleting an E-mail Recipient Delete an e-mail recipient if you no longer want the DXi4701 to send e- mail notifications to the recipient. To delete an e-mail recipient, select the recipient and click Delete.
  • Page 366: Figure 184 Server Page

    Network page 303). 2 In the From Email Address box, enter the return e-mail address displayed in e-mails sent by the DXi4701. Specify a return address that lets you easily identify the system that generated the e-mail (for example, systemname@any- ).
  • Page 367: Figure 185 Email Test Page

    Notifications Test The Email Test page allows you to send a test e-mail to verify that e-mail notifications are correctly configured on the DXi4701. To access the Email Test page, on the Email page, click the Test tab (see Figure 185).
  • Page 368: Figure 186 Recipients Page

    Chapter 9: DXi4701 Configuration Notifications Note: To enable the DXi4701 to send e-mail, you must specify an outgoing e-mail server (see Server on page 339). To access the Email Reports page, on the Email page, click the Email Reports tab.
  • Page 369: Figure 187 On Demand Page

    Chapter 9: DXi4701 Configuration Notifications Note: You cannot edit the first recipient. On Demand The On Demand page allows you to manually generate a status data or configuration data report. The report is immediately sent to the specified e-mail recipient. You can also view configuration data.
  • Page 370: Snmp

    Management Information Bases (MIBs) and return this data to the SNMP requesters. You can configure the DXi4701 to act as an agent and send traps to a specified destination. You can also add SNMP community information.
  • Page 371: Figure 188 Destinations Page

    SNMP destinations: • IP Address - The IP address of the destination. • Name - The name of the destination. • Selected Traps - The traps the DXi4701 sends to the destination (Failure, Warning, Informational, Available, or Unavailable). Adding a Destination Add an SNMP destination to send traps from the DXi4701 to the destination.
  • Page 372: Figure 189 Add Trap Destination Page

    2 Enter information about the destination: • IP Address - Enter the IP address of the system that will receive the traps generated by the DXi4701. Note: When entering IP addresses, never use an address that is in a reserved IP address range. To see a list of reserved IP address ranges, click the quick tip icon [?] located near the IP address field.
  • Page 373: Figure 190 Edit Trap Destination Page

    4 Click Apply. Editing a Destination Edit an SNMP destination to change the name of the destination or the types of traps the DXi4701 sends to the destination. To edit a destination: 1 Click Edit. The Edit Trap Destination page displays (see Figure 190).
  • Page 374 4 Click Apply. Deleting a Destination Delete an SNMP destination if you no longer want the DXi4701 to send traps to the destination. To delete a destination, select the destination and click Delete. Note: You can select multiple destinations to delete at once.
  • Page 375: Figure 191 Community Page

    • Community Status - The status of the community (Enabled or Disabled). Adding a Community Add an SNMP community to include the DXi4701 in a group of devices that are monitored by a common management station. Quantum DXi4701 User’s Guide...
  • Page 376: Figure 192 Add Snmp Community Page

    Chapter 9: DXi4701 Configuration Notifications Note: If no communities are defined, the SNMP agent is not accessible. To add a community: 1 Click Add. The Add SNMP Community page displays (see Figure 192). Figure 192 Add SNMP Community Page 2 In the Name box, enter a unique Name for the community (up to 20 characters).
  • Page 377 Chapter 9: DXi4701 Configuration Notifications IP Address / Network Mask Result 10.40.166.87 Invalid because the logical bitwise operation (address 10.40.166.0 AND mask) is not equal to the address 10.40.166.87 Invalid because the logical bitwise operation (address 255.255.0.0 AND mask) is not equal to the address 10.40.0.0...
  • Page 378: Figure 193 Edit Snmp Community Page

    Chapter 9: DXi4701 Configuration Notifications 1 Click Edit. The Edit SNMP Community page displays (see Figure 192). Figure 193 Edit SNMP Community Page 2 (Optional) In the Name box, select a different community to edit. 3 Enter a valid IP Address and Network Mask pair.
  • Page 379 6 Click Apply. Deleting a Community Delete an SNMP community if you no longer want the DXi4701 to belong to a group of devices that are monitored by a common management station. To delete a community, select the community and click Delete.
  • Page 380: Contacts

    Contacts Test The SNMP Test page allows you to send a test SNMP trap to verify that SNMP is correctly configured on the DXi4701. To access the SNMP Test page, on the SNMP page, click the Test tab (see Figure 194).
  • Page 381: Company

    • State - Enter the company state. • Postal Code - Enter the company postal code. • Country - Enter the company country. • DXi4701 Location - Enter the physical location of the DXi4701 (for example, data center). Quantum DXi4701 User’s Guide...
  • Page 382: Primary And Secondary

    Primary and Secondary The Primary and Secondary pages allow you to enter information about the primary and secondary contacts for the DXi4701. To access the Primary or Secondary page, on the Contacts page, click the Primary or Secondary tab (see Figure 196).
  • Page 383 Chapter 9: DXi4701 Configuration Contacts • Postal Code - Enter the contact postal code. • Country - Enter the contact country. 2 Click Apply. Quantum DXi4701 User’s Guide...
  • Page 384 Chapter 9: DXi4701 Configuration Contacts Quantum DXi4701 User’s Guide...
  • Page 385: Dxi4701 Utilities

    Chapter 10 DXi4701 Utilities The Utilities pages to perform maintenance tasks on the DXi4701, such as generating and downloading diagnostic files, analyzing disk and network performance, managing space reclamation, and securely erasing the system. You can also install license keys, upgrade the system software, and reboot or shut down the DXi4701.
  • Page 386: Diagnostics

    The diagnostic files are helpful when troubleshooting problems on the DXi4701. Generate and download the diagnostic files before contacting Quantum customer support. To access the Diagnostics page, click the Utilities menu, and then click the Diagnostics tab.
  • Page 387: Storage Array Diag File

    Chapter 10: DXi4701 Utilities Diagnostics Figure 197 System Diag File Page To generate and download a system diagnostics file: 1 Click Generate New to generate a new system diagnostics file. The system generates a new diagnostics file. This can take several minutes.
  • Page 388: Dset

    DXi4701 hardware. A Quantum customer support representative can use this information to help identify and diagnose problems. Note: Generate a DSET report only if directed to do so by a Quantum customer support representative. Quantum DXi4701 User’s Guide...
  • Page 389: Figure 199 Dset Page

    3 Click Save or OK to download the file. The DSET report is saved as a compressed zip file to the specified location. 4 Locate the DSET report you downloaded and send it to the e-mail or FTP address provided by Quantum Customer Support. Quantum DXi4701 User’s Guide...
  • Page 390: Healthchecks

    The Healthchecks page allows you to perform tests that verify the health and integrity of the data deduplication blockpool. You can also enable and disable healthchecks. Note: To configure the DXi4701 to automatically run the healthchecks at specified intervals, use the Configuration > Scheduler page (see Scheduling Healthchecks on page 300).
  • Page 391 Chapter 10: DXi4701 Utilities Diagnostics The General page displays the following information about the most recently run healthchecks: • Status - The status of the healthchecks (In Progress, Success, Failed, or Interrupted). • Progress - The percentage complete of the healthchecks.
  • Page 392: Figure 201 Status Page

    • Finished - The time the healthcheck ended. • Status - The status of the healthcheck (Success or Failed). Note: If running a healthcheck results in the Contact Support status, contact Quantum Customer Support for further assistance. To enable or disable a healthcheck: 1 Select the healthcheck and click Edit.
  • Page 393: Analyzer

    Caution: If a healthcheck fails when it is run, there may be a problem in the blockpool that could cause replication or restore operations to fail. Contact Quantum customer support if a healthcheck fails. Analyzer The Analyzer page allows you to analyze the network and disk performance of the DXi4701.
  • Page 394: Network

    Disk Network The Network Analyzer page allows you to analyze network performance by measuring network throughput between the DXi4701 and another system (such as another DXi system). To access the Network Analyzer page, on the Analyzer page, click the Network tab.
  • Page 395: Figure 204 Settings Page

    Note: It takes approximately 5 seconds to refresh the results. Settings The Settings page allows you to enable or disable NetServer on the DXi4701. NetServer must be enabled on the target DXi system to perform network analysis with the system (see Performance page 368).
  • Page 396: Disk

    Chapter 10: DXi4701 Utilities Analyzer 2 Click Apply. Note: You should disable NetServer on the target system when you are done analyzing network performance. Disk The Disk Analyzer page allows you to analyze disk performance by measuring disk read and write throughput.
  • Page 397: Space Reclamation

    Space Reclamation The Space Reclamation page allows you to manage space reclamation activity on the DXi4701. You can start or stop space reclamation. You can also monitor the progress of space reclamation activity. During space reclamation, the DXi4701 searches the blockpool for tags that are no longer referenced and then deletes the unneeded tags to free up space.
  • Page 398: Figure 206 Space Reclamation Page

    Chapter 10: DXi4701 Utilities Space Reclamation Figure 206 Space Reclamation Page The Space Reclamation page displays the following information about the current or most recent space reclamation activity: • Status - The status of space reclamation (see Space Reclamation Status on page 373).
  • Page 399 Chapter 10: DXi4701 Utilities Space Reclamation • To update the display while space reclamation is running, click Refresh. Space Reclamation Status Space reclamation can have one of the following statuses: • Reclamation Completed - Space reclamation completed without errors. • Reclamation Started by User - Space reclamation was started manually by a user.
  • Page 400: License Keys

    License Keys License Keys The License Keys page allows you to add a license key to the DXi4701 to enable new functionality. You can also view a list of available licenses and see the licenses that are installed on the system.
  • Page 401: License Key Information

    DXi4701: • Name - The name of the license. To display details for a license, click the license name. For a description of the licenses that are available on the DXi4701, see Available Licenses on page 375.
  • Page 402: Adding A License Key

    Licensing Data-at-Rest Encryption page 378. Adding a License Key Add a license key to enable additional storage capacity on a DXi4701 system. To install a license key, you must first obtain a License Certificate containing an authorization code. Contact your Quantum sales representative to purchase a storage capacity upgrade license.
  • Page 403: Figure 208 License Key Management Page

    Chapter 10: DXi4701 Utilities License Keys Figure 208 License Key Management Page 3 Enter the DXi system serial number in the Serial Number box and click Submit. The Licensed Feature page displays. Note: The serial number displays on the License Keys page, above the New Key box.
  • Page 404: Licensing Data-At-Rest Encryption

    After you obtain the license, you will receive a License Certificate containing an authorization code. To add the license key to the DXi4701, locate the License Certificate, and then perform the following steps: 1 Open two Web browser windows on a computer with Internet access.
  • Page 405: Secure Shred

    Secure Shred The Secure Shred page allows you to securely and permanently erase sensitive data stored on the DXi4701. To securely erase data, first delete files on NAS shares or storage servers, or erase tape cartridges on VTL partitions, then start secure shred. During secure shred, all residual data associated with the deleted files or cartridges is securely erased from the disk drives by performing a single-pass overwrite with zeros.
  • Page 406: Figure 209 Secure Shred Page

    5 Click Yes. The system reboots and begins the secure shred process. This process can take multiple days to complete. 6 To check the status of secure shred, log onto the DXi4701 to view the limited Secure Shred Mode interface (see Figure 210).
  • Page 407: Figure 210 Secure Shred Mode Interface

    Chapter 10: DXi4701 Utilities Secure Shred • To cancel the secure shred process, click Cancel. The DXi reboots and resumes normal operation. • When the secure shred process is complete, the Reboot button displays. Note: You must log on as an Admin user to cancel secure shred or reboot the system.
  • Page 408: Software Upgrades

    Software Upgrades Software Upgrades Software upgrades allow you to update the software running on the DXi4701 to the latest version. Software upgrades can include new features as well as bug fixes. Note: To help Quality and Service provide customer support,...
  • Page 409: Figure 211 Software Upgrade Utility

    Chapter 10: DXi4701 Utilities Software Upgrades download and install them. You can also configure the DXi4701 to automatically check for software upgrades. Note: To check for and download software upgrades, the DXi must be able to access the Internet. If the DXi cannot access the...
  • Page 410: Figure 212 Home Page - Software Upgrade Available

    Chapter 10: DXi4701 Utilities Software Upgrades an admin alert as well as by a Quick Tip icon on the Home page, next to the current software version (see Figure 212). On the Software Upgrade Utility, select the Check daily for software upgrades check box to enable automatic upgrade checking.
  • Page 411: Figure 213 Software Upgrade Utility - Software Upgrade Downloaded

    • Address and delete all outstanding administration alerts (see Admin Alerts on page 193). • Resolve and close all outstanding service tickets (see Service Tickets on page 195). Note: Quantum recommends taking the following actions before upgrading. Quantum DXi4701 User’s Guide...
  • Page 412 • Make sure all replication jobs are complete (see DXi4701 Replication on page 113). If replication or synchronization jobs are nearly complete, Quantum recommends allowing them to complete before upgrading. • Make sure space reclamation is complete (see Space Reclamation on page 371).
  • Page 413: Uploading A Software Upgrade File

    The Software Upgrade page allows you to upload and install a Upgrade File software upgrade file on the DXi4701. Use this upgrade method if the DXi cannot access the Internet. Before you begin, download the software upgrade file on a computer connected to the Internet, and then copy the software upgrade file (.fw) to the computer you will use to access the DXi remote...
  • Page 414: Figure 215 Software Upgrade Page - Software Upgrade File Uploaded

    Chapter 10: DXi4701 Utilities Software Upgrades The Software Upgrade page indicates that a software upgrade file has been uploaded (see Figure 215). Figure 215 Software Upgrade Page - Software Upgrade File Uploaded Click to install upgrade Click to remove upgrade file from the DXi 5 Click Install.
  • Page 415: Figure 216 Software Upgrade Utility - Software Upgrade File Uploaded

    • Resolve and close all outstanding service tickets (see Service Tickets on page 195). Note: Quantum recommends taking the following actions before upgrading. • Stop all active backup jobs (see your backup application). • Make sure all replication jobs are complete (see...
  • Page 416: Reboot & Shutdown

    To access the Reboot & Shutdown page, click the Utilities menu, and then click the Reboot & Shutdown tab (see Figure 217). Caution: Before shutting down the DXi4701, make sure that all backup and replication jobs are finished, and that space reclamation activity is complete. Quantum DXi4701 User’s Guide...
  • Page 417: Figure 217 Reboot & Shutdown Page

    Rebooting the system closes the Web browser connection. You must log on again after the system has rebooted. • Shutdown - Shuts down the DXi4701. • Reset from diagnostic state - (Only available when the node is in degraded mode) Restarts the services on the node without rebooting the system.
  • Page 418 Chapter 10: DXi4701 Utilities Reboot & Shutdown Quantum DXi4701 User’s Guide...
  • Page 419: Dxi4701 System Specifications

    Appendix A DXi4701 System Specifications This appendix lists specifications of the DXi4701. Refer to the following sections: • DXi4701 Physical Characteristics • DXi4701 Environmental Specifications Note: For hard drive specifications see the appropriate hard drive product manual. DXi4701 Physical The following tables provide dimensions and other physical...
  • Page 420 * Usable storage capacity can be upgraded at any time after purchase by adding a storage capacity upgrade license to enable installed hardware capacity, or by adding additional hardware capacity to the system. For information about upgrade options, see the DXi4701 Capacity Upgrade Guide (6-68107), or contact your Quantum sales representative.
  • Page 421 DXi4701 Cable Drops Ethernet Cable Drops DXi4701 (3 x 1 GbE ports and optional 2 x 10 GbE ports) - One to three 1 GbE Ethernet connections and optional one to two 10 GbE Ethernet connections (optical or Twinax, see below) for NAS or OST connectivity, replication, and remote management.
  • Page 422 VTL backup target (DXi4701 VTL configurations only): 64 partitions maximum, 64 virtual tape drives (VTDs) maximum (no more than 32 VTDs active at any one time) NAS backup target (DXi4701 NAS configurations only): 128 shares maximum (NFS or CIFS) OST backup target (DXi4701 NAS configurations only): 100...
  • Page 423 Appendix A: DXi4701 System Specifications Table 13 DXi4701 Power Requirements DXi4701 Power Requirements Power Supplies and Node Two (2) hot-swappable redundant power Cords supplies Expansion Module (JBOD) Two (2) USA type 3-prong power cords with IEC320 C13 to Nema 5-15 connectors:...
  • Page 424: Dxi4701 Environmental Specifications

    (JBOD) 1.2A @ 240V 263W 898 BTU/Hr Caution: To safeguard backups in the event of a power outage, Quantum recommends that you connect the DXi4701 to a UPS (uninterruptable power supply). DXi4701 Environmental Table 14 provides various DXi4701 environmental specifications.
  • Page 425 10° to 35°C (50° to 95°F) with a maximum temperature gradient of 10°C per hour Note: 35°C (95°F) is the maximum temperature for the DXi4701 at sea level. For every 1,000 feet (305 meters) of altitude, the maximum temperature is reduced by 0.9°C.
  • Page 426 IEC 61000-4-8 (Ed. 1.1 2001-03) - Magnetic Field KN24 IEC 61000-4-11 (Ed. 2.0 2004-03) - AC Dips and Interrupts Caution: The DXi4701 system is designed to be installed in a rack enclosure. Ensure that the operating temperature inside the rack enclosure does not exceed the maximum rated ambient temperature.
  • Page 427: Dxi4701 Status And Problem Reporting

    Appendix B Troubleshooting This appendix describes the status and problem reporting features of the DXi4701 as well as problems you might encounter during setup and operation of the system. Corrective information is provided to help you resolve these problems. For for information about troubleshooting the DXi4701, see the following sections: •...
  • Page 428: General Troubleshooting Actions

    DXi4701 opens a service ticket for the component and reports the problem in a service ticket. • If the problem reoccurs, the DXi4701 logs the number of times that it detects the problem in the existing report.
  • Page 429: Checking Hardware Status

    The Hardware page allows you to view information about the hardware Status components of the DXi4701. You can view the overall status of the node as well as detailed status information for components such as the system board, Fibre Channel adapters, network ports and storage arrays.
  • Page 430: Table 15 Start-Up Problems

    Appendix B: Troubleshooting Common Problems and Solutions Table 15 Start-up Problems Problem Corrective Action FATAL ERROR Unable Contact your Quantum Customer Support to start SNFS! representative (see Getting More Information or Help on page xxv). Message displays. FATAL ERROR Unable...
  • Page 431: Ethernet Network Problems

    One fan is not Determine which fan has failed by reading operating. the service ticket generated by the system. Contact your Quantum Customer Support representative to arrange for service (see Getting More Information or Help page xxv). Multiple fans are not Caution: Turn the system off immediately! operating.
  • Page 432 Getting More Information or Help on page xxv). DXi4701 system is not Try to ping the DXi4701 system IP address visible on the Ethernet from a host on the same network. If the network. ping reports round trip times, the DXi4701 system is active.
  • Page 433: Replication Problems

    Appendix B: Troubleshooting Common Problems and Solutions Problem Corrective Action DXi4701 remote IF you cannot connect to the DXi4701 management pages remote management pages, verify that the are not visible. following network settings for the DXi4701 are correct: • Hostname •...
  • Page 434: Temperature Problems

    Use the following procedure if a temperature problem is reported: 1 Check the ambient temperature of the room containing the DXi4701 system to verify that the temperature falls within the specified range. 2 Inspect for adequate air circulation inside the rack. Some racks may provide additional fans to improve air circulations.
  • Page 435 Appendix B: Troubleshooting Common Problems and Solutions 3 If a component reports a temperature problem, verify that the associated fan is operating correctly. If necessary, contact Quantum customer support to replace the fan (see Getting More Information or Help on page xxv).
  • Page 436 Appendix B: Troubleshooting Common Problems and Solutions Quantum DXi4701 User’s Guide...
  • Page 437 When backup jobs occur, the data deduplication engine searches for new data entering the DXi4701 and uses a variable length compression type algorithm to compare this to existing data in the blockpool. Unique blocks are added to the blockpool and all known blocks are indexed.
  • Page 438 Glossary sent to the DXi4701 and data deduplication is performed on data as it is ingested. Disk A fixed set of sectors with sequential numbers starting from zero, directly and independently accessible and mutable by those numbers without affecting any other sector.
  • Page 439 The Sync ID of the source share and the target share must be identical. Terabyte A unit of measure for digital data equal to 1,000 gigabytes. Quantum DXi4701 User’s Guide...
  • Page 440 Glossary Quantum DXi4701 User’s Guide...

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