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Quantum DXi4510 User Manual

Dxi4000 series
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User's Guide
Quantum DXi4000
6-67092-03 Rev A

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  • Page 1 User’s Guide Quantum DXi4000 6-67092-03 Rev A...
  • Page 2 Well-armored, SDLT, SiteCare, SmartVerify, StorageCare, Super DLTtape, and Vision are trademarks of Quantum. LTO and Ultrium are trademarks of HP, IBM, and Quantum in the U.S. and other countries. All other trademarks are the property of their respective companies.

  • Page 3: Table Of Contents

    DXi Advanced Reporting ........14 Quantum DXi4000 User’s Guide...
  • Page 4 Step 1: About ........50 Step 2: Add Storage Servers ......51 Quantum DXi4000 User’s Guide...
  • Page 5 Performing Data Replication ....... . 84 Quantum DXi4000 User’s Guide...
  • Page 6 Used ......... . . 126 Quantum DXi4000 User’s Guide...
  • Page 7 Primary and Secondary ......221 Chapter 10 DXi4000 Utilities Quantum DXi4000 User’s Guide...
  • Page 8 Replication Problems ......261 Temperature Problems ......262 Glossary viii Quantum DXi4000 User’s Guide...
  • Page 9 Wizards Menu ....... . . 44 Figure 18 NAS Wizard: About......45 Quantum DXi4000 User’s Guide...
  • Page 10 Replication Overview ......78 Figure 47 Current Activity Overview ......79 Quantum DXi4000 User’s Guide...
  • Page 11 Figure 76 Ticket Analysis ....... . 134 Quantum DXi4000 User’s Guide...
  • Page 12 Figure 104 SSL Page ........196 Figure 105 Install New Certificate Page ..... . 198 Quantum DXi4000 User’s Guide...
  • Page 13 Figure 134 Schedule Page ....... . 238 Quantum DXi4000 User’s Guide...
  • Page 14 Figure 139 Activate/Remove Software Image ....245 Figure 140 Reboot & Shutdown Page......247 Quantum DXi4000 User’s Guide...
  • Page 15 Ethernet Network Problems ..... . 260 Table 14 Replication Problems ......261 Quantum DXi4000 User’s Guide...
  • Page 16 Tables Quantum DXi4000 User’s Guide...
  • Page 17 Preface This manual introduces the Quantum DXi4000 enhanced data protection systems and discusses: • System operations • Configuration • Web interface • Basic troubleshooting Audience This manual is written for DXi4000 administrators and field service engineers. Note: It is useful for the audience to have a basic understanding of UNIX®...
  • Page 18 Caution: Caution indicates potential hazards to equipment or data. WARNING: Warning indicates potential hazards to personal safety. • Right side of the system - Refers to the right side as you face the component being described. xviii Quantum DXi4000 User’s Guide...
  • Page 19 • 1 GB = 1,000,000,000 bytes • 1 TB = 1,000,000,000,000 bytes Product Safety Quantum will not be held liable for damage arising from unauthorized Statements use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements.
  • Page 20 Preface Related Documents The following Quantum documents are also available for the DXi4000: Quantum DXi4000 User’s Guide...
  • Page 21 For the most up to date information on the DXi4000, see: http://www.quantum.com/ServiceandSupport/Index.aspx Contacts Quantum company contacts are listed below. Quantum Corporate Headquarters To order documentation on the DXi4000 or other products contact: (Corporate Headquarters) Quantum Corporation 1650 Technology Drive, Suite 700...
  • Page 22 • eSupport - Submit online service requests, update contact information, add attachments, and receive status updates via e- mail. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: http://www.quantum.com/osr...
  • Page 23 Preface http://www.quantum.com/ServiceandSupport/Services/ GuardianInformation/Index.aspx For further assistance, or if training is desired, contact the Quantum Customer Support Center: United States 800-284-5101 (toll free) 949-725-2100 EMEA 00800-4-782-6886 (toll free) +49 6131 3241 1164 APAC +800 7826 8887 (toll free) +603 7953 3010 For worldwide support: http://www.quantum.com/ServiceandSupport/Index.aspx...
  • Page 24 Preface xxiv Quantum DXi4000 User’s Guide...

  • Page 25: Dxi4000 System Description

    Features and Benefits • What’s New in DXi 2.0.x Software • Data Reduction • Space Reclamation • Remote Replication • DXi4000 System • Hard Drive Storage • Supported RAID Configurations • DXi Advanced Reporting • Network Segmentation Quantum DXi4000 User’s Guide...

  • Page 26: Overview

    Chapter 1: DXi4000 System Description Overview Overview The DXi4000 is Quantum’s entry level disk backup solution that integrates data deduplication and replication technology to connect backup and DR (disaster recovery) protection across distributed corporate environments. The DXi4000 disk-based backup appliance uses Quantum’s patented data deduplication technology to increase disk...

  • Page 27: Features And Benefits

    • Installs in a standard rack with a minimum depth of 24.09 in (61 cm). Note: Quantum recommends installing the DXi4000 system in a controlled or restricted area to prevent access by untrained personnel. In addition, Quantum recommends that system installation be performed only by qualified IT personnel with strong networking experience.

  • Page 28: What's New In Dxi 2.0.X Software

    CLI (command line interface). The custom network option allows you to configure the DXi4000 with individual IP subnet information for each physical interface (see Network page 176). Quantum DXi4000 User’s Guide...

  • Page 29: Data Reduction

    • Compression Data Deduplication The DXi-Series disk backup and replication systems use Quantum’s patented data deduplication technology to dramatically increase the role that disk can play in data protection. With DXi-Series solutions, users can retain 10 to 50 times more backup data on fast recovery disk than with conventional arrays.

  • Page 30: Compression

    It is far more efficient to process a day’s worth of new data than a week’s worth. Quantum DXi4000 User’s Guide...

  • Page 31: Remote Replication

    The DXi4000 product family includes the following models: • DXi4510 • DXi4520 • DXi4601 DXi4510 This configuration provides a base amount of data storage. It includes the following features: • 1 system • 1 RAID controller card Quantum DXi4000 User’s Guide...
  • Page 32 Note: For DXi4601, storage capacity upgrades are enabled simply by adding a license key and rebooting the system (see Adding a License Key on page 241). To purchase a storage capacity upgrade license, contact your Quantum sales representative. Quantum DXi4000 User’s Guide...

  • Page 33: Hard Drive Storage

    To optimize performance, the DXi4000 uses hard disk drives (HDDs). The DXi4000 supports eight hard disks (Figure 2 Figure • HDDs - High capacity (500 GB, 1 TB, or 2 TB) hard disk drives are used for data storage, the operating system, and system software. Quantum DXi4000 User’s Guide...

  • Page 34: Network Attached Storage (Nas)

    The DXi4000 system has the ability to serve as a NAS backup system (see Storage (NAS) Figure 4) where the following protocols are supported: • CIFS Protocol • NFS Protocol Note: In the DXi4000, NAS shares are optimized for backup rather than file sharing. Quantum DXi4000 User’s Guide...
  • Page 35 With NFS, computers connected to a network operate as clients while accessing remote files, and as servers while providing remote users access to local shared files. This protocol is Quantum DXi4000 User’s Guide...

  • Page 36: Openstorage (Ost)

    Backup Exec 2010 or later host application and the OST Plug-in client installation on the media server. Plug-in clients are host-OS dependent and are supplied by Quantum. To use the DXi in OST mode, you must configure an OST storage server and LSUs on the DXi. You must also map the LSUs on the NetBackup server so that NetBackup can perform backups and restore from them.

  • Page 37: Supported Raid Configurations

    Dual parity provided by a RAID 6 configuration ensures that your data retains full integrity even in the event of two hard drive failures. Since single parity RAID levels are vulnerable to data Quantum DXi4000 User’s Guide...

  • Page 38: Dxi Advanced Reporting

    HDD Slot 5 HDD Slot 7 DXi Advanced Reporting Quantum DXi Advanced Reporting works with all DXi-Series disk backup systems. DXi Advanced Reporting combines comprehensive performance data logging with powerful visual reporting and analysis tools to help you identify potential problems and optimize system DXi Advanced Reporting operation.

  • Page 39: Network Segmentation

    • ETH2 (Replication), BOND ALL-1 (Management/Data) - All Replication traffic takes place on port ETH2. Data and Management traffic take place on ports ETH3, ETH4 and ETH5. Each segment (Data, Management, and Replication) requires a set of network settings on the Network page. Quantum DXi4000 User’s Guide...

  • Page 40: Network Segmentation Scenarios

    Replication is between two DXi systems that are in the same location with a dedicated network connection. Segmentation and Bonding page selection: • Select ETH2 (Management), ETH3, ETH4, and ETH5 (Replication/ Data) Quantum DXi4000 User’s Guide...
  • Page 41 WAN used for offsite data movement. Data and management traffic can share the local network and replication traffic between DXi systems in two locations uses a dedicated WAN. Segmentation and Bonding page selection: • Select ETH2 (Replication), ETH3, ETH4, and ETH5 (Management/ Data) Quantum DXi4000 User’s Guide...
  • Page 42 Chapter 1: DXi4000 System Description Network Segmentation Quantum DXi4000 User’s Guide...

  • Page 43: Basic Operations

    The DXi4000 system is a computer server that provides control for the DXi4000 software (host OS and software applications). The system also provides storage (backup data storage) for the DXi4000 system. The system contains 8 drive carriers. In addition, all network connections are made on the node. Quantum DXi4000 User’s Guide...

  • Page 44: System Front Panel Features And Indicators

    System Front Panel Figure 7 shows the controls, indicators, and connectors located behind Features and Indicators the optional rack bezel on the front panel of the system. Table 1 describes each item. Figure 7 DXi4000 System Front View Quantum DXi4000 User’s Guide...

  • Page 45: Table 1 Dxi4000 System - Front Panel Led Indicators, Buttons

    Use this button only if directed to do so by qualified support personnel. Video connector Not used. LCD menu buttons Not used. LCD panel The LCD lights blue during normal system operation. Quantum DXi4000 User’s Guide...

  • Page 46: System Back Panel Connectors

    Note: Refer to the port numbering label on the back of the system to help you determine the correct port connections. Figure 8 shows the connectors located on the rear panel of the system. Table 2 describes each item. Figure 8 System Rear View Quantum DXi4000 User’s Guide...

  • Page 47: Hard Drive Carrier Indicators

    Table 2 Rear Panel Connectors Item Description Power supply 1 Power supply 2 Service port (for Quantum use only) IPMI port (not used) IPMI port (not used) Ethernet ports Hard Drive Carrier Indicators Each hard drive carrier has two LED indicators (see Figure •...

  • Page 48: Figure 9 Hard Drive Carrier Leds

    (red indicator light is off) before removing another drive. For information about RAID sets, see Supported RAID Configurations on page 13. Figure 9 Hard Drive Carrier LEDs Drive status indicator (green and amber) Drive activity indicator (green) Quantum DXi4000 User’s Guide...

  • Page 49: Ethernet Port Indicators

    • Green - Indicates the power supply is turned on and operating correctly. • Amber - Indicates power supply failure. • Alternating green and amber - When hot-adding a power supply, this indicates that the power supply is mismatched with the other Quantum DXi4000 User’s Guide...

  • Page 50: Turning On And Shutting Down The System

    (indicator LED is green). Figure 11 Power Supply LED Power supply indicator Turning On and Shutting Down the System To turn on the system, press the power button located on the front panel of the system (see Figure 12). Quantum DXi4000 User’s Guide...

  • Page 51: Locating Serial Numbers

    Locating Serial Numbers You will need the system serial number at various times: • System Serial Number - You need this number to contact Quantum Support or to add a licensed feature. You can locate the system serial number on the Home page of the remote management console.
  • Page 52 Chapter 2: Basic Operations Locating Serial Numbers Quantum DXi4000 User’s Guide...

  • Page 53: Dxi4000 Remote Management

    Chapter 3 DXi4000 Remote Management The Quantum DXi4000 provides a powerful Web-based user interface that allows you to configure and manage the system from a remote workstation on the same network as the DXi4000. Use the DXi4000 remote management console to perform the following tasks: •...

  • Page 54: Accessing Remote Management

    1 Launch a supported Web browser on a workstation that has network access to the DXi4000. 2 In the browser address box, type the IP address of the DXi4000, and then press <Enter>. The Login window displays (see Figure 13). Quantum DXi4000 User’s Guide...

  • Page 55: Figure 13 Login Window

    ( _ ) and hyphens ( - ). Passwords can be changed on the Web & CLI Passwords page (see Web & CLI Passwords on page 192). 4 Click Login. Quantum DXi4000 User’s Guide...

  • Page 56: Logging Off Of The Dxi4000

    Note: If the DXi4000 remote management console is idle for more than 30 minutes (default setting), the system logs off the user. The inactivity timeout can be changed on the Login Session page (see Login Session on page 198). Quantum DXi4000 User’s Guide...

  • Page 57: The Remote Management Console

    The system banner also displays the time and date as well as the login type. Figure 15 System Banner Low Capacity Online Help Model Number State Ticket Logout Admin System Banner The following items display on the system banner: Quantum DXi4000 User’s Guide...
  • Page 58 • Help - Click to display the online help. Model Number The Model Number displays in the DXi4000 System Overview section on the Home page. The model number indicates the specific hardware configuration of the DXi4000. Quantum DXi4000 User’s Guide...

  • Page 59: Main Menu

    4 x 1GbE Ethernet ports Main Menu The main menu displays on the left side of the DXi4000 remote management console (see Figure 16). Click a menu item to display the corresponding management page. Figure 16 Main Menu Main Menu Quantum DXi4000 User’s Guide...

  • Page 60: Dxi4000 Management

    Table 4 lists the available menu items and management pages. Table 4 Menu Items and Management Pages Home Menu Home System Overview DXi4000 Disk Usage Data Reduction Statistics Replication Current Activity Scheduled Activity Replication Menu Quantum DXi4000 User’s Guide...
  • Page 61 Replication State Replication Performance Reports Replication Report Status Menu Hardware Summary Details System Board Network Ports Storage Arrays Firmware Version Performance Ingest Ethernet RAID Disk Usage Available Used Data Reduction Alerts Menu Admin Alerts Service Tickets Quantum DXi4000 User’s Guide...
  • Page 62 Replication Send Target DXi Receive Source DXis Maximum Received Snapshots Storage Servers Manage Users OST Client Plug-In System Network Basic Custom Segmented Date & Time (NTP Server or Manual) Security Web & CLI Passwords Login Session Quantum DXi4000 User’s Guide...
  • Page 63 Test Contacts Company Primary Secondary Utilities Menu Diagnostics System Diag File Storage Array Diag File DSET Healthchecks General Status Schedule Analyzer Network Performance Settings Disk Space Reclamation General Schedule License Keys Software Upgrade Reboot & Shutdown Quantum DXi4000 User’s Guide...
  • Page 64 The Remote Management Console Wizards Menu Welcome About Protocol Windows Add Share Confirm About Add Storage Servers Add LSUs Add Users Confirm Download OST Client Plug-In Replication About System NAS Shares Confirm Email Alerts About Server Recipients Confirm Quantum DXi4000 User’s Guide...
  • Page 65 Chapter 3: DXi4000 Remote Management The Remote Management Console Support About Licensed Features Registration Guardian System Log Exit Quantum DXi4000 User’s Guide...
  • Page 66 Chapter 3: DXi4000 Remote Management The Remote Management Console Quantum DXi4000 User’s Guide...

  • Page 67: Dxi4000 Configuration Wizards

    DXi system (see Replication Wizard on page 56). • Email Alerts - Helps you configure the DXi4000 to automatically send notifications and reports to selected recipients (see Email Alerts Wizard on page 61). Quantum DXi4000 User’s Guide...

  • Page 68: Nas Wizard

    Chapter 4: DXi4000 Configuration Wizards NAS Wizard • Support - Helps you enable licensed features on the DXi4000, register your system with Quantum, and perform other tasks that will aid Quantum customer support in assisting you (see Email Alerts Wizard on page 61).

  • Page 69: Step 1: About

    1 Select the type of host the DXi4000 will present NAS shares to (see Figure 19): • Windows (CIFS) - All hosts that will interact with the DXi4000 run Windows. • UNIX/Linux (NFS) - All hosts that will interact with the DXi4000 run UNIX or Linux. Quantum DXi4000 User’s Guide...

  • Page 70: Step 3: Windows

    Note: To disjoin a domain, see Windows Domain on page 144. 2 In the Domain/Workgroup Name box, enter the name of the domain or workgroup the DXi4000 is joining. 3 (Active Directory only) Enter information about the primary domain controller: Quantum DXi4000 User’s Guide...

  • Page 71: Figure 20 Nas Wizard: Windows

    Administrators group. • Administrator Password - Enter the password for the user entered above. Note: To configure users, see Share Access on page 147. 4 Click Next to continue. Figure 20 NAS Wizard: Windows Quantum DXi4000 User’s Guide...

  • Page 72: Step 4: Add Share

    • Description - (Optional) Enter a brief description of the share. • Enable deduplication - Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Note: Data deduplication is enabled by default. You cannot enable or disable data deduplication after the share is added.

  • Page 73: Step 5: Confirm

    Delete to delete the share. Then click Previous to return to the previous step and add a new share. 3 After you have confirmed all settings, click Finish. The wizard configures the DXi4000 with the settings you selected. Quantum DXi4000 User’s Guide...

  • Page 74: Ost Wizard

    LSUs. For more information about working with OST, see on page 160. To begin the OST wizard, on the Wizards menu, click OST. Step 1: About 1 Read the information about the wizard (see Figure 23). 2 Click Next to continue. Quantum DXi4000 User’s Guide...

  • Page 75: Step 2: Add Storage Servers

    • Name - Enter the name of the storage server. • Max Connections - Enter the maximum number of connections allowed to the storage server (3 to 65536). Note: Quantum recommends setting Max Connections to 300. 2 Click Add. The storage server displays in the Storage Servers Added table.

  • Page 76: Step 3: Add Lsus

    • Specify Capacity - Select this option to specify the physical capacity of the LSU, and then enter the following information. • LSU Name - Enter the name of the LSU. • Physical Capacity - Enter the physical capacity of the LSU (1 to 1048576 GB). Quantum DXi4000 User’s Guide...

  • Page 77: Step 4: Add Users

    2 Click Add. The user displays in the Users Added table. 3 (Optional) To add additional users, repeat Steps 1–2. To remove a user, select it in the Users Added table and click Delete. Quantum DXi4000 User’s Guide...

  • Page 78: Step 5: Confirm

    Delete to remove it, and then add a new item. 3 After you have confirmed all settings, click Finish. The wizard configures the DXi4000 with the settings you selected. 4 Click Yes to continue with downloading the OST Plug-in. Quantum DXi4000 User’s Guide...

  • Page 79: Step 6: Download Ost Client Plug-In

    Also on the download page, click Installation Instructions, to OST Plug-in Installation Instructions download the . Follow the instructions to install the OST Plug-in on your media server. Figure 28 OST Wizard: Download OST Client Plug-in Quantum DXi4000 User’s Guide...

  • Page 80: Replication Wizard

    Step 1: About 1 Read the information about the wizard (see Figure 29). 2 Click Next to continue. Note: At any time while using the wizard, you can click Previous to return to the previous step. Quantum DXi4000 User’s Guide...

  • Page 81: Step 2: System

    Note: Encryption is enabled by default. However, for best performance, if your data network is already secured, you should clear the Encrypt data before replication check box. Quantum DXi4000 User’s Guide...

  • Page 82: Step 3: Nas Shares

    NAS share to the point in time when the snapshot was saved. 3 Click Next to continue. Figure 30 Replication Wizard: System Step 3: NAS Shares 1 Select a NAS share in the Replication Settings for NAS Shares section to manage its replication settings (see Figure 31). Quantum DXi4000 User’s Guide...
  • Page 83 Receive: a (Optional) Select the Enable Directory/File based replication to this DXi check box to enable Directory/File Based Replication for the share, and then enter a Sync ID in the box. Quantum DXi4000 User’s Guide...

  • Page 84: Step 4: Confirm

    6 Click Next to continue. Figure 31 Replication Wizard: NAS Shares Step 4: Confirm 1 Review the settings you selected to make sure they are correct. If necessary, click Previous to return to a previous step to make Quantum DXi4000 User’s Guide...

  • Page 85: Email Alerts Wizard

    Note: For more information about sending e-mail alerts, see Email page 200. To begin the Email Alerts wizard, on the Wizards menu, click Email Alerts. Quantum DXi4000 User’s Guide...

  • Page 86: Step 1: About

    Note: To use hostname format, you must specify at least one DNS IP address on the Network page (see Network page 176). 2 In the From Email Address box, enter the return e-mail address displayed in e-mails sent by the DXi4000. Quantum DXi4000 User’s Guide...

  • Page 87: Step 3: Recipients

    The operation and performance of the DXi4000 are degraded, and there is a risk of system failure or data loss. • High and Medium - Send e-mail notifications for High and Medium service tickets. Quantum DXi4000 User’s Guide...

  • Page 88: Step 4: Confirm

    Figure 35 Email Alerts Wizard: Recipients Step 4: Confirm 1 Review the settings you selected to make sure they are correct. If necessary, click Previous to return to a previous step to make changes (see Figure 36). Quantum DXi4000 User’s Guide...

  • Page 89: Support Wizard

    The Support wizard provides guided assistance to help you enable licensed features on the DXi4000 and register your system with Quantum. The wizard also guides you through other tasks that will aid Quantum customer support in assisting you, such as downloading StorageCare Guardian and creating a system log.

  • Page 90: Step 2: Licensed Features

    Features a license key, you must first obtain a License Certificate containing an authorization code. Contact your Quantum sales representative to purchase a license. After you purchase the license, you will receive a License Certificate containing an authorization code. Note: Some licenses are pre-installed on the DXi4000. For more...

  • Page 91: Step 3: Registration

    9 (Optional) To add additional license keys, repeat Steps 1–8. 10 Click Next to continue. Figure 38 Support Wizard: Licensed Features Step 3: Registration You must register your DXi4000 to receive service and support from Quantum. Quantum DXi4000 User’s Guide...

  • Page 92: Step 4: Guardian

    Registration Step 4: Guardian StorageCare Guardian is a remote monitoring and diagnostic solution that enables Quantum to monitor the health of Quantum systems over the Internet and use the intelligent diagnostics data to remotely service the equipment if issues arise.

  • Page 93: Step 5: System Log

    Download Current button. 3 To download the generated diagnostics file, click Download Current. A dialog box displays asking if you want to open or save the file. 4 Click Save or OK to download the file. Quantum DXi4000 User’s Guide...

  • Page 94: Figure 41 Support Wizard: System Log

    Chapter 4: DXi4000 Configuration Wizards Support Wizard 5 Click Finish to complete the Support wizard. Figure 41 Support Wizard: System Log Quantum DXi4000 User’s Guide...

  • Page 95: Dxi4000 Home Page

    Disk Usage Overview • Data Reduction Statistics Overview • Replication Overview • Current Activity Overview • Scheduled Activity Overview Note: Disk usage statistics, data reduction statistics, replication statistics, and current and scheduled activity are updated every 30 seconds. Quantum DXi4000 User’s Guide...

  • Page 96: Dxi4000 System Overview

    Software Upgrade on page 243.) • Serial Number - The serial number of the DXi4000. (You need to know the serial number to add a licensed feature. For more information, see License Keys on page 239.) Quantum DXi4000 User’s Guide...

  • Page 97: Disk Usage Overview

    DXi4000: • 550GB free space - (Yellow) I/O Write Low Threshold state • 250GB free space - (Red) Stop Write state • 10GB free space - (Red) Stop I/O state Quantum DXi4000 User’s Guide...

  • Page 98: Figure 44 Disk Usage Overview

    Because of this, it may appear that your system is using more disk space than you expected. Space is only reclaimed as needed to allow for optimal performance in the event you need to restore your data. Figure 44 Disk Usage Overview Quantum DXi4000 User’s Guide...

  • Page 99: Data Reduction Statistics Overview

    • Deduplication Ratio - The deduplication ratio of all data that has been processed by the data deduplication engine. • Compression Ratio - The compression ratio of all data that has been processed by the compression engine. Figure 45 Data Reduction Statistics Overview Quantum DXi4000 User’s Guide...

  • Page 100: Replication Overview

    • Send Settings & Cumulative Statistics - Statistics for all data sent from the system since system installation or since Send cumulative replication statistics were last cleared by clicking Clear Send on the Replication Actions page (see Replication Performance page 111). Quantum DXi4000 User’s Guide...
  • Page 101 (Actual Data Received divided by the amount of time required to complete replication or failback). Click to view detailed statistics for replication (see Replication Receive on page 157). Quantum DXi4000 User’s Guide...

  • Page 102: Current Activity Overview

    • Space Reclamation - The status of space reclamation (Not running or Percent complete). Click to start or stop space reclamation (see Space Reclamation on page 235). Note: For more detailed information about all system activity, see DXi4000 Status on page 113. Quantum DXi4000 User’s Guide...

  • Page 103: Scheduled Activity Overview

    Configuring a Replication Schedule For a Share page 93). Click Show More to display additional information: • Name - The name of the NAS share scheduled for replication. • Schedule - The schedule for replication of the NAS share. Quantum DXi4000 User’s Guide...
  • Page 104 Chapter 5: DXi4000 Home Page Scheduled Activity Overview Figure 48 Scheduled Activity Overview Quantum DXi4000 User’s Guide...

  • Page 105: Dxi4000 Replication

    Once the original system is available again, you can restore all data back to its original location. Note: Quantum recommends that you configure and start replication before storing large amounts of data on the DXi4000.

  • Page 106: Understanding Data Replication

    A snapshot contains all of the information that is necessary to recreate a share just as it was at the point in time when the snapshot was created. Quantum DXi4000 User’s Guide...

  • Page 107: Directory/File Based Replication

    • You must manually initiate a synchronization from the source system on a regular basis. Synchronizing ensures that the contents of the source share are exactly the same as the target share by propagating deletions from the source system to the target system. Quantum DXi4000 User’s Guide...

  • Page 108: Ost Optimized Duplication

    • Recover data from a lost or damaged share (see Task Overview: Recovering a Replicated Share on page 87). • Restore a lost or damaged share back to its original location (see Task Overview: Performing a Share Failback on page 87). Quantum DXi4000 User’s Guide...

  • Page 109: Task Overview: Setting Up And Performing Replication

    5 Before writing any data to the new share, replicate the new share (see Replicating a Share on page 94). Quantum recommends that you always replicate a new share immediately after creating it. This establishes the initial data structure on the target system and greatly increases the speed of the first replication.

  • Page 110: Task Overview: Setting Up And Performing Directory/File Based Replication

    A file is automatically replicated when it is closed or a period of time after it is modified. After replication, the replicated directories and files are immediately available on the target system. There is no need to recover the share to make the directories and files available. Quantum DXi4000 User’s Guide...

  • Page 111: Task Overview: Recovering A Replicated Share

    (see Replication Receive page 157). Note: For the purposes of failback, the original source system is now acting as a target because it will receive the snapshot from the original target system. Quantum DXi4000 User’s Guide...

  • Page 112: Send Nas

    Note: Before you can replicate shares, you must specify the replication target (see Replication Send on page 155). To access the Send NAS page, click the Replication menu, and then click the Send > NAS tab (see Figure 49). Figure 49 Send NAS Page Quantum DXi4000 User’s Guide...

  • Page 113: Shares Eligible For Replication

    76. • Current Replication Target DXi - The hostname or IP address of the target system that the DXi4000 is configured to replicate data to. (To change the target system, see Replication Send on page 155.) Quantum DXi4000 User’s Guide...
  • Page 114 • Finished - The time the most recent replication job finished. • Status - The status of the most recent replication job (see Replication and Synchronization Status on page 91). Click the status to display detailed information about the most recent replication job. Quantum DXi4000 User’s Guide...

  • Page 115: Enabling Replication For A Share

    Enable replication for a NAS share to allow the share's data to be For a Share replicated to another DXi system (the target). Disable replication if you do not want to replicate the share's data to another DXi system. Quantum DXi4000 User’s Guide...

  • Page 116: Figure 50 Edit Nas Share Page

    Or clear the Enable replication check box to disable replication for the share. 3 Click Apply. Note: Quantum recommends scheduling replication to run after backups are complete (see Configuring a Replication Schedule For a Share on page 93). If you do not enable scheduled...

  • Page 117: Configuring A Replication Schedule For A Share

    However, if you do not specify a Sync ID, the source and target shares must have identical names. Quantum recommends that you assign a matching Sync ID to the source and target shares.

  • Page 118: Replicating A Share

    93). Note: During replication, files that are in use on a share are skipped. To replicate a share, select the share and click Replicate Now. The status of the replication job displays in the Status column. Quantum DXi4000 User’s Guide...

  • Page 119: Synchronizing A Share

    These files are only deleted during synchronization. Quantum recommends that you periodically perform a synchronization, and also that you also perform a synchronization before scheduled space reclamation.

  • Page 120: Figure 51 Directory/File Based Queue

    To update the statistics with the latest information, click Refresh. Note: The contents of the Directory/File Based Queue are dynamic. Because of this, statistics are subject to change if items are added to the queue. 3 To return to the Send NAS page, click OK. Quantum DXi4000 User’s Guide...

  • Page 121: Receive Nas

    To access the Received Snapshots page, on the Receive NAS page, click the Received Snapshots tab (see Figure 52). Quantum DXi4000 User’s Guide...

  • Page 122: Figure 52 Received Snapshots Page

    The Snapshots List displays all available snapshots that have been received from configured replication sources. Snapshots are grouped by NAS share. To see all available snapshots for a share, click the plus icon [+] next to the share name. Quantum DXi4000 User’s Guide...
  • Page 123 To recover a share: 1 On the target system, select a snapshot in the Snapshots List and click Recover. The Recovered Share Name page displays (see Figure 53). Quantum DXi4000 User’s Guide...

  • Page 124: Figure 53 Recovered Share Name Page

    You can then perform a recover operation to recreate the share on the source system just as it was at the point in time when the snapshot was saved. Quantum DXi4000 User’s Guide...

  • Page 125: Figure 54 Failback Target Page

    Note: To use hostname format, you must specify at least one DNS IP address on the Network page (see Network page 176). 3 (Optional) Clear the Use Encryption check box to disable encryption when sending the snapshot to the destination. Quantum DXi4000 User’s Guide...
  • Page 126 104). To delete a snapshot: 1 Do one of the following actions: • On the source system, disable replication for the share associated with the snapshot (see Enabling Replication For a Share on page 91). Quantum DXi4000 User’s Guide...

  • Page 127: Recovery Jobs

    • New Share Name - The name of the share the snapshot was recovered to. • Source DXi - The hostname of the system that the snapshot was received from. • Started - The time the recovery job was started. Quantum DXi4000 User’s Guide...

  • Page 128: Failback Jobs

    Failback Jobs tab (see Figure 56). Figure 56 Failback Jobs Page The Snapshot Failback Jobs section displays the following information about failback jobs: • Share Name - The name of the share the snapshot was created from. Quantum DXi4000 User’s Guide...

  • Page 129: Directory/File Based

    Note: For information about creating NAS shares, see Adding a NAS Share on page 140. To access the Directory/File Based page, on the Receive NAS page, click the Directory/File Based tab (see Figure 57). Quantum DXi4000 User’s Guide...

  • Page 130: Figure 57 Directory/File Based Page

    • State - The state of Directory/File Based Replication for the share (Enabled or Disabled). • Sync ID - The Sync ID used to identify the source share that will send replicated data to the share. Quantum DXi4000 User’s Guide...

  • Page 131: Figure 58 Edit Share Settings Page

    Share for Directory/File Based Replication on page 93. To configure a target share for Directory/File Based Replication: 1 Select the share and click Edit. The Edit Share Settings page displays (see Figure 58). Figure 58 Edit Share Settings Page Quantum DXi4000 User’s Guide...
  • Page 132 5 Click Apply. Unpack Queue Use the Unpack Queue to view Directory/File Based Replication statistics for data received from the source system. To view the Unpack Queue, select a share and click View Unpack Queue (see Figure 59). Quantum DXi4000 User’s Guide...

  • Page 133: Actions

    The Actions page allows you to manage replication activity on the DXi4000. You can pause the replication service, enable the replication state, and clear performance statistics. To access the Actions page, click the Replication menu, and then click the Actions tab (see Figure 60). Quantum DXi4000 User’s Guide...

  • Page 134: Replication Service

    15 minutes to complete. After the block has completed replication, the system pauses replication. Note: If you pause a replication job that is in process, a Failure event is logged in the replication report (see Reports page 112). Quantum DXi4000 User’s Guide...

  • Page 135: Replication State

    • Click Clear Receive to reset cumulative performance statistics gathered while receiving replicated shares from source systems, or when receiving a snapshot during a failback operation. Quantum DXi4000 User’s Guide...

  • Page 136: Reports

    Save the replication report to your local workstation, and then unzip the downloaded file. The report consists of a ZIP file that contains multiple CSV (comma separated value) files. To view the CSV files, open them in a compatible spreadsheet application. Quantum DXi4000 User’s Guide...

  • Page 137: Dxi4000 Status

    The Hardware page allows you to view information about the hardware components of the DXi4000. You can view the overall status of the node as well as detailed status information for components such as the system board, network ports, and storage arrays. Quantum DXi4000 User’s Guide...

  • Page 138: Summary

    Summary tab (see Figure 62). Figure 62 Hardware Summary Page The Hardware Summary page displays the following information: • State - The status of the node. • Status - The overall status of all components in the node. Quantum DXi4000 User’s Guide...

  • Page 139: Details

    The System Board page allows you to view information reported by the main system board in the node, such as temperature, voltage, fan, and power supply information. To access the System Board page, on the Details page, click the System Board tab (see Figure 63). Quantum DXi4000 User’s Guide...

  • Page 140: Figure 63 System Board Page

    The Network Ports page allows you to view information about Ethernet ports in the system. The DXi4000 includes four Ethernet ports. To access the Network Ports page, on the Details page, click the Network Ports tab (see Figure 64). Quantum DXi4000 User’s Guide...

  • Page 141: Figure 64 Network Ports Page

    Storage Arrays The Storage Arrays page allows you to view information about storage arrays and controllers in the DXi4000. To access the Storage Arrays page, on the Details page, click the Storage Arrays tab (see Figure 65). Quantum DXi4000 User’s Guide...

  • Page 142: Figure 65 Storage Arrays Page

    • Status - The status of the component. • Normal - (Green) The component is operating correctly. • Attention - (Yellow) There is a problem with the component . • Failed - (Red) The component has failed. Quantum DXi4000 User’s Guide...

  • Page 143: Firmware Version

    To access the Firmware Version page, on the Hardware page, click the Firmware Version tab (see Figure 66). Figure 66 Firmware Version Page The Firmware Version page displays the following information: Quantum DXi4000 User’s Guide...

  • Page 144: Performance

    The Inline page allows you to view throughput performance for inline data flow. Inline data flow includes deduplicated and non-deduplicated backup data as well as received replication data. To access the Inline page, on the Performance page, click the Inline tab (see Figure 67). Quantum DXi4000 User’s Guide...

  • Page 145: Ethernet

    • Hold the cursor over a bar to display the value of the bar. Ethernet The Ethernet page allows you to view throughput performance for network send and receive activity. To access the Ethernet page, on the Performance page, click the Ethernet tab (see Figure 68). Quantum DXi4000 User’s Guide...

  • Page 146: Figure 68 Ethernet Page

    • Values that exceed the maximum value of the vertical axis are shown in lighter green. • Each bar on the graph represents approximately 1 second of time. • Hold the cursor over a bar to display the value of the bar. Quantum DXi4000 User’s Guide...

  • Page 147: Raid

    • Values that exceed the maximum value of the vertical axis are shown in lighter green. • Each bar on the graph represents approximately 1 second of time. • Hold the cursor over a bar to display the value of the bar. Quantum DXi4000 User’s Guide...

  • Page 148: Cpu

    • The horizontal axis displays time (0–100 seconds). • The vertical axis displays CPU usage (0–100%). • Each bar on the graph represents approximately 1 second of time. • Hold the cursor over a bar to display the value of the bar. Quantum DXi4000 User’s Guide...

  • Page 149: Disk Usage

    Data Reduction Available Available space is the area that is available for data storage. The Available value (also called Free Space) is displayed as an amount and as a percentage of the total capacity in the system. Quantum DXi4000 User’s Guide...

  • Page 150: Used

    • Deduplication Ratio - The deduplication ratio of all data that has been processed by the data deduplication engine. • Compression Ratio - The compression ratio of all data that has been processed by the compression engine. Quantum DXi4000 User’s Guide...

  • Page 151: Dxi4000 Alerts

    Note: In addition to viewing administration alerts on the Admin Alerts page, you can configure the system to send alerts to an e-mail address (see Recipients on page 200). Quantum DXi4000 User’s Guide...

  • Page 152: Figure 72 Admin Alerts Page

    Use the Admin Alerts page to perform the following tasks: • To view details about an administration alert, click the alert name. Detailed information about the alert appears in the Activity Status History section. • To delete an administration alert, select it and click Delete. Quantum DXi4000 User’s Guide...

  • Page 153: Service Tickets

    The operation and performance of the DXi4000 may be degraded. • High - (Red) A critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi4000 are degraded, and there is a risk of system failure or data loss. Quantum DXi4000 User’s Guide...

  • Page 154: Recommended Actions

    Perform the recommended actions to try to resolve the problem before contacting Quantum customer support. If you are able to resolve the problem, you can close the service ticket. Note: The recommended actions should be performed by a user who is familiar with operating the DXi4000.
  • Page 155 The Ticket Details section at the bottom of the page displays information about the service ticket, including the time the ticket was opened and closed, the ticket status, and detailed information about the problem (see Figure 74). Quantum DXi4000 User’s Guide...

  • Page 156: Figure 74 Ticket Details

    The recommended actions display in a new Web browser window (see Figure 75). Follow the instructions to resolve the problem. When you are finished, click the close button [x] on the upper right corner of the window. Quantum DXi4000 User’s Guide...

  • Page 157: Figure 75 Recommended Actions

    Modify a service ticket to add additional information to the ticket, for example, troubleshooting steps you have taken or a record of calls made to Quantum customer support. The additional information is saved with the service ticket and remains associated with the ticket even after it is closed.

  • Page 158: Figure 76 Ticket Analysis

    To send a service ticket: 1 In the list of service tickets, click the ticket number. 2 Click Email at the bottom of the page. The Email Ticket Information section displays at the bottom of the page (see Figure 77). Quantum DXi4000 User’s Guide...

  • Page 159: Figure 77 Email Ticket Information

    To close all service tickets that are currently open, below the list of service tickets, click Close All. To close a single service ticket: 1 In the list of service tickets, click the ticket number. 2 Click Analysis at the bottom of the page. Quantum DXi4000 User’s Guide...
  • Page 160 Chapter 8: DXi4000 Alerts Service Tickets The Ticket Analysis section displays at the bottom of the page (see Figure 76). 3 Select the Close Ticket check box. 4 Click Apply. Quantum DXi4000 User’s Guide...

  • Page 161: Dxi4000 Configuration

    System • Notifications • Contacts The NAS page allows you to configure the DXi4000 to present its storage capacity as NAS (network attached storage) shares that are compatible with standard backup applications. You can create NAS Quantum DXi4000 User’s Guide...

  • Page 162: Nas Summary

    Note: When using NAS shares with network segmentation, I/O must be performed on the CIFS or NFS IP address, management or replication IP address (see Network page 176). To access the NAS Summary page, on the NAS page, click the Summary tab (see Figure 78). Quantum DXi4000 User’s Guide...

  • Page 163: Figure 78 Nas Summary Page

    • NFS - The number of existing shares configured to use the NFS protocol (for Linux networks). • CIFS - The number of existing shares configured to use the CIFS protocol (for Windows networks). • Share Name - The name of the share. Quantum DXi4000 User’s Guide...
  • Page 164 Note: If you are adding a CIFS share for use with a Windows network, you must configure the Windows domain before adding the new share (see Windows Domain on page 144). To add a NAS share: 1 Click Add. The Add NAS Share page displays (see Figure 79). Quantum DXi4000 User’s Guide...

  • Page 165: Figure 79 Add Nas Share Page

    • Enable data deduplication - Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Note: Data deduplication is enabled by default. You cannot enable or disable data deduplication after the share is added.

  • Page 166: Figure 80 Edit Nas Share & Replication Settings Page

    1 Select the share and click Edit. The Edit NAS Share & Replication Settings page displays (see Figure 80). Figure 80 Edit NAS Share & Replication Settings Page 2 Under NAS Share Settings, enter information about the share: Quantum DXi4000 User’s Guide...
  • Page 167 CIFS service, first disjoin the Windows workgroup, then join it again (see Windows Domain on page 144). Restarting the CIFS service will close all active connections to the share. Most Windows workstations will automatically reconnect, but some applications may be affected. Quantum DXi4000 User’s Guide...

  • Page 168: Windows Domain

    Windows network. To access the Windows Domain page, on the NAS page, click the Windows Domain tab (see Figure 81). Figure 81 Windows Domain Page Use the Windows Domain page to perform the following tasks: Quantum DXi4000 User’s Guide...
  • Page 169 Active Directory. After you join a domain, CIFS shares are available for use on the Windows network. Before joining a Windows domain, make sure the date and time on the DXi4000 is correct and is synchronized with the Active Directory Services Quantum DXi4000 User’s Guide...
  • Page 170 190). The time difference between the DXi4000 and the ADS server (domain controller) must be less than 300 seconds. Quantum recommends using the same NTP server for the DXi4000 and the ADS server to keep them synchronized. To join a Windows domain: 1 Enter the following information about the Windows domain: •...

  • Page 171: Share Access

    144). The Share Access page is different depending on whether the DXi is joined to a workgroup or domain. To access the Share Access page, on the NAS page, click the Share Access tab (see Figure 82 Figure 83). Quantum DXi4000 User’s Guide...

  • Page 172: Figure 82 Share Access Page (Windows Workgroup)

    149). • Add a workgroup user or a share administrator (see Adding a Workgroup User or Share Administrator on page 149). • Edit a workgroup user (see Editing a Workgroup User on page 151). Quantum DXi4000 User’s Guide...
  • Page 173 Add a workgroup user or share administrator to be able to grant that user or administrator access to CIFS shares. Windows Workgroup To add a workgroup user for a Windows workgroup: 1 Click Add. The Add Workgroup User page displays (see Figure 84). Quantum DXi4000 User’s Guide...

  • Page 174: Figure 84 Add Workgroup User Page

    After you create a workgroup user, you can grant the user access to a NAS share (see Editing a NAS Share on page 142). Windows Domain To add a share administrator for a Windows domain: 1 Click Add. The Add Share Administrator page displays (see Figure 85). Quantum DXi4000 User’s Guide...

  • Page 175: Figure 85 Add Share Administrator Page

    Note: You cannot edit a share administrator. Instead, delete the share administrator, then add a new share administrator. To edit a workgroup user: 1 Select the user and click Edit. The Edit Workgroup User page displays (see Figure 86). Quantum DXi4000 User’s Guide...

  • Page 176: Figure 86 Edit Workgroup User Page

    3 Click Apply. Deleting a Workgroup User or Share Administrator Delete a workgroup user or share administrator if the user or administrator no longer needs to access CIFS shares. Quantum DXi4000 User’s Guide...

  • Page 177: Advanced Setting

    Windows systems and domains. Advanced Setting The Advanced Setting page allows you to enable or disable advanced SMB settings. To access the Advanced Setting page, on the NAS page, click the Advanced Setting tab (see Figure 87). Quantum DXi4000 User’s Guide...

  • Page 178: Figure 87 Advanced Setting Page

    Services (ADS) server can be configured to require signing to authenticate users. If the DXi4000 is joined to a Windows domain that is configured to require signing, you should enable LDAP signing. Note: Before enabling LDAP signing, coordinate with your ADS administrator. 2 Click Apply. Quantum DXi4000 User’s Guide...

  • Page 179: Replication

    Note: For more information about enabling and scheduling replication for a share, see Send NAS on page 88. To access the Replication Send page, on the Replication Configuration page, click the Send tab (see Figure 88). Quantum DXi4000 User’s Guide...

  • Page 180: Figure 88 Replication Send Page

    Note: To use hostname format, you must specify at least one DNS IP address on the Network page (see Network page 176). 3 (Optional) Clear the Use Encryption check box to disable encryption when sending the snapshot to the destination. Quantum DXi4000 User’s Guide...

  • Page 181: Replication Receive

    97. To access the Replication Receive page, on the Replication Configuration page, click the Receive tab (see Figure 89). Figure 89 Replication Receive Page Use the Replication Receive page to perform the following tasks: Quantum DXi4000 User’s Guide...
  • Page 182 DXi4000. You can specify up to 10 replication sources. To add a replication source: 1 In the Source Hostname or IP Address box, enter the hostname or IP address of the system that will send the replicated data to the DXi4000. Quantum DXi4000 User’s Guide...
  • Page 183 To configure the maximum number of received snapshots: 1 In the Maximum Snapshots Per Share drop-down box, select the number of snapshots to retain for each replicated share. The default value is 10. The maximum value is 24. 2 Click Apply. Quantum DXi4000 User’s Guide...

  • Page 184: Ost

    Note: When using OST with network segmentation, I/O must be performed on the data IP address, the management or replication IP address (see Network on page 176). To access the Storage Servers page, on the OST page, click the Storage Servers tab (see Figure 90). Quantum DXi4000 User’s Guide...

  • Page 185: Figure 90 Storage Servers Page

    • LSUs - The number of logical storage units (LSUs) that have been added to the system (see on page 166). • Name - The name of the storage server. Quantum DXi4000 User’s Guide...
  • Page 186 LSU to the storage server. (For more information about LSUs, see on page 166.) Note: Data on storage servers is always deduplicated. To add a storage server: 1 Click Add. The Add Storage Server page displays (see Figure 91). Quantum DXi4000 User’s Guide...

  • Page 187: Figure 91 Add Storage Server Page

    • Max Connections - Enter the maximum number of connections allowed to the storage server (3 to 65536). Note: Quantum recommends setting Max Connections to 300. 3 Under Logical Storage Unit, select the type of LSU to add to the new storage server: •...
  • Page 188 • LSU Name - Enter the name of the LSU. • Physical Capacity - Enter the physical capacity of the LSU (1 to 1048576 GB). Note: Quantum recommends setting LSUs to maximum size (1048576 GB) because spanning them on a backup is not possible.

  • Page 189: Figure 92 Edit Storage Server Page

    The number of active connections is displayed on the OST page (see Storage Server List on page 161). Note: Quantum recommends setting Max Connections to 300. 3 Click Apply. Deleting a Storage Server Delete a storage server if it is no longer needed. When you delete a storage server, all data stored on the storage server is lost.

  • Page 190: Lsu

    Note: When using OST with network segmentation, I/O must be performed on the OST IP address, the management or replication IP address (see Network on page 176). To access the LSU page, on the OST page, click the LSU tab (see Figure 93). Quantum DXi4000 User’s Guide...

  • Page 191: Figure 93 Lsu Page

    • Active Connections - The number of currently active connections to the LSU. • Backup Images - The number of backup images on the LSU. • Description - A brief description of the LSU (if available). Quantum DXi4000 User’s Guide...

  • Page 192: Figure 94 Add Logical Storage Unit Page

    The Add Logical Storage Unit page displays (see Figure 94). Figure 94 Add Logical Storage Unit Page 2 Enter information about the LSU. • Storage Server - Select the storage server that will contain the new LSU. Quantum DXi4000 User’s Guide...
  • Page 193 • LSU Name - Enter the name of the LSU. • Physical Capacity - Enter the physical capacity of the LSU (1 to 1048576 GB). Note: Quantum recommends setting LSUs to maximum size (1048576 GB) because spanning them on a backup is not possible.

  • Page 194: Figure 95 Edit Logical Storage Unit Page

    Delete an LSU if it is no longer needed. When you delete an LSU, all data stored on the LSU is lost. Note: If you deleted the LSU from Symantec NetBackup or Symantec Backup Exec, you must wait several minutes before deleting the LSU from the DXi4000. Quantum DXi4000 User’s Guide...

  • Page 195: Manage Users

    OST. After you create the OST user credentials, enter them in the backup application to authenticate OST devices on the media server. To access the Manage Users page, on the OST page, click the Manage Users tab (see Figure 96). Quantum DXi4000 User’s Guide...

  • Page 196: Figure 96 Manage Users Page

    • Description - A brief description of the authenticated user (if available). Adding an Authenticated User Add an authenticated user to create OST user credentials. The OST user credentials are required to authenticate OST devices on a media server. Quantum DXi4000 User’s Guide...

  • Page 197: Figure 97 Add Authenticated User Page

    Editing an Authenticated User Edit an authenticated user to change the user's password or description. To edit an authenticated user: 1 Select the user and click Edit. The Edit Authenticated User page displays (see Figure 98). Quantum DXi4000 User’s Guide...

  • Page 198: Figure 98 Edit Authenticated User Page

    Delete an authenticated user if the OST user credentials are no longer needed to authenticate OST devices on a media server. To delete an authenticated user, select the user and click Delete. Note: You can select multiple users to delete at once. Quantum DXi4000 User’s Guide...

  • Page 199: Ost Client Plug-In

    Chapter 9: DXi4000 Configuration System OST Client Plug-In Use the OST Client Plug-In page to download the Quantum OST Plug- OST (OpenStorage) technology allows Symantec NetBackup and Backup Exec to seamlessly integrate with the DXi4000. Using OST, NetBackup and Backup Exec can manage backups through the DXi4000 and can take advantage of the system's capabilities, such as data deduplication and replication.

  • Page 200: Network

    • Custom - The Custom network option allows you to configure the DXi4000 with individual IP subnet information for each physical interface. In addition, you can also create bonded interfaces (logical ports) consisting of two or more physical ports. Quantum DXi4000 User’s Guide...
  • Page 201 Reset. For network changes to take effect, you must apply the changes, finalize the confirmation, and reboot the system. To perform basic network configuration: 1 On the Network page, select the Basic option (see Figure 99). Quantum DXi4000 User’s Guide...

  • Page 202: Figure 99 Basic Network Configuration

    Specifying a default gateway is optional if all access is local to a particular subnet. For example, if the DXi4000 and all of its clients are on the same subnet, you do not need to specify a default gateway. Quantum DXi4000 User’s Guide...
  • Page 203 Note: The grid displays a graphical representation of the Ethernet as they appear on the rear of the system. Ports that are bonded together in an interface are shaded the same color. 4 Under Bonding, select the bonding mode: Quantum DXi4000 User’s Guide...
  • Page 204 Instead, any traffic can pass through any of the configured Ethernet ports. This means that the routing of different traffic types must be controlled using the network infrastructure (routers and switches) that the DXi is connected to. Quantum DXi4000 User’s Guide...

  • Page 205: Figure 100 Custom Network Configuration

    Reset. For network changes to take effect, you must apply the changes, finalize the confirmation, and reboot the system. To perform custom network configuration: 1 On the Network page, select the Custom option (see Figure 100). Figure 100 Custom Network Configuration Quantum DXi4000 User’s Guide...
  • Page 206 NTP time server, outgoing e-mail server, replication sources and targets, and other information. Note: If you are using network segmentation, you must specify a DNS server for the Data IP address to enable NAS access. Quantum DXi4000 User’s Guide...
  • Page 207 Protocol) is based on the 802.3ad IEEE standard for aggregating Ethernet ports. If the bonding algorithm is set to LACP, the Ethernet switch ports must be configured in a 802.3ad based Link Aggregation group (LAG) in LACP Quantum DXi4000 User’s Guide...
  • Page 208 Click Delete to remove network settings for the selected interface. Or click Undo to revert to the previous network settings. 5 Click Apply. The grid in the Physical Ports Layout section displays the current bonding scenario (see Physical Ports Layout on page 185). Quantum DXi4000 User’s Guide...
  • Page 209 Note: To revert to the previous settings without making changes, click Reset. For network changes to take effect, you must apply the changes, finalize the confirmation, and reboot the system. Quantum DXi4000 User’s Guide...
  • Page 210 IP address, not the hostname, by selecting the following option in the Computer Management console: Action > Connect to another computer > Another computer. To perform segmented network configuration: 1 On the Network page, select the Segmented option (see Figure 101). Quantum DXi4000 User’s Guide...

  • Page 211: Figure 101 Segmented Network Configuration

    Specifying a default gateway is optional if all access is local to a particular subnet. For example, if the DXi4000 and all of its clients are on the same subnet, you do not need to specify a default gateway. Quantum DXi4000 User’s Guide...
  • Page 212 Each traffic type (Data, Management, and Replication) requires a set of network settings below. • ETH2 (Replication), BOND ALL-1 (Management/Data) - All Replication traffic takes place on port ETH2. Data and Management traffic take place on ports ETH3, ETH4, and ETH5. Quantum DXi4000 User’s Guide...
  • Page 213 This only applies to the traffic sent from the DXi4000. The Ethernet switch needs to aggregate the ports, so the connected ports are treated as a Quantum DXi4000 User’s Guide...

  • Page 214: Date & Time

    Note: If you intend to join the DXi4000 to a Windows network using Active Directory for NAS storage, Quantum recommends using an NTP Server to set the system date and time (see Windows Domain on page 144).

  • Page 215: Figure 102 Date & Time Page

    • Manual Date & Time Settings - Select this option to manually set the system date and time. Specify the New System Date by clicking the calendar icon. Specify the New System Time using the drop-down boxes. Quantum DXi4000 User’s Guide...

  • Page 216: Security

    • Administrator - Allowed to view and change information on the DXi4000 remote management console or the CLI. To access the Web & CLI Passwords page, on the Security page, click the Web & CLI Passwords tab (see Figure 103). Quantum DXi4000 User’s Guide...

  • Page 217: Figure 103 Web & Cli Passwords Page

    30). To change the Web passwords: 1 Under Web Administrator Password or under Web Monitor Password, enter the following information: • Old Password - Enter the old password. • New Password - Enter the new password. Quantum DXi4000 User’s Guide...
  • Page 218 1 Under CLI Administrator Login Settings or under CLI Monitor Login Settings, select the Change password option. 2 Enter the following information: • Old Password - Enter the old password. • New Password - Enter the new password. Quantum DXi4000 User’s Guide...
  • Page 219 2 Click Apply. The SSL page allows you to enable or disable SSL on the DXi4000. You can also install a new SSL certificate to replace the Quantum default SSL certificate. To access the SSL page, on the Security page, click the SSL tab (see Figure 104).

  • Page 220: Figure 104 Ssl Page

    After you install these components, you can establish a secure connection using the SSL protocol. The DXi4000 comes with a Quantum default SSL certificate. To enable or disable SSL: 1 Under SSL Properties, select the Enable SSL option to enable SSL.
  • Page 221 Note: The default setting is disabled. 2 Click Apply. Server Authentication Warnings Enabling SSL with the default Quantum certificate allows you to securely communicate with the DXi4000 Web-based interface using SSL encryption. However, you may receive a warning from your Web browser stating that the server you are attempting to connect to does not match the server embedded within the certificate.

  • Page 222: Figure 105 Install New Certificate Page

    (see Accessing Remote Management on page 30). To access the Login Session page, on the Security page, click Login Session (see Figure 106). Quantum DXi4000 User’s Guide...

  • Page 223: Notifications

    The DXi4000 can send notifications by e-mail or using SNMP (Simple Network Management Protocol). To access the Notifications page, click the Configuration menu, and then click the Notifications tab. The Notifications page contains the following tabs: • Email • SNMP Quantum DXi4000 User’s Guide...

  • Page 224: Email

    Note: To enable the DXi4000 to send e-mail, you must specify an outgoing e-mail server (see Server on page 205). To access the Recipients page, on the Email page, click the Recipients tab (see Figure 107). Quantum DXi4000 User’s Guide...

  • Page 225: Figure 107 Recipients Page

    • Email Address - The e-mail address of the recipient. • Notification Type - The types of notifications sent to the recipient (High, High and Medium, or All). • Notification Status - The status of e-mail notifications for the recipient (Enabled or Disabled). Quantum DXi4000 User’s Guide...

  • Page 226: Figure 108 Add Email Recipient Page

    • High and Medium - Send e-mail notifications for High and Medium service tickets. Medium service tickets indicate that a serious problem occurred and needs to be resolved, but it does not Quantum DXi4000 User’s Guide...

  • Page 227: Figure 109 Edit Email Recipient Page

    To edit an e-mail recipient: 1 Click Edit. The Edit Email Recipient page displays (see Figure 109). Figure 109 Edit Email Recipient Page 2 Enter information about the recipient: Quantum DXi4000 User’s Guide...
  • Page 228 Delete an e-mail recipient if you no longer want the DXi4000 to send e- mail notifications to the recipient. To delete an e-mail recipient, select the recipient and click Delete. Note: You can select multiple recipients to delete at once. Quantum DXi4000 User’s Guide...

  • Page 229: Figure 110 Server Page

    Note: To use hostname format, you must specify at least one DNS IP address on the Network page (see Network page 176). 2 In the From Email Address box, enter the return e-mail address displayed in e-mails sent by the DXi4000. Quantum DXi4000 User’s Guide...

  • Page 230: Figure 111 Email Test Page

    Email Home The Email Home page allows you to configure the DXi4000 to send reports to e-mail recipients. The system can generate a report with system status data or with configuration data. Each report also includes Quantum DXi4000 User’s Guide...

  • Page 231: Figure 112 Schedule Page

    The reports are sent once a week to the specified recipients. To access the Schedule page, on the Email Home page, click the Schedule tab (see Figure 112). Figure 112 Schedule Page To configure the DXi4000 to automatically send status data and configuration data reports: Quantum DXi4000 User’s Guide...

  • Page 232: Figure 113 On Demand Page

    You can also view configuration data. To access the On Demand page, on the Email Home page, click the On Demand tab (see Figure 113). Figure 113 On Demand Page Use the On Demand page to perform the following tasks: Quantum DXi4000 User’s Guide...

  • Page 233: Snmp

    You can configure the DXi4000 to act as an agent and send traps to a specified destination. You can also add SNMP community information. To access the SNMP page, on the Notifications page, click the SNMP tab. The SNMP page contains the following tabs: • Destinations Quantum DXi4000 User’s Guide...

  • Page 234: Figure 114 Destinations Page

    • Edit an SNMP destination (see Editing a Destination on page 212). • Delete an SNMP destination (see Deleting a Destination page 213). Trap Destination List The Trap Destination List displays the following information about SNMP destinations: Quantum DXi4000 User’s Guide...

  • Page 235: Figure 115 Add Trap Destination Page

    The Add Trap Destination page displays (see Figure 115). Figure 115 Add Trap Destination Page 2 Enter information about the destination: • IP Address - Enter the IP address of the system that will receive the traps generated by the DXi4000. Quantum DXi4000 User’s Guide...
  • Page 236 Edit an SNMP destination to change the name of the destination or the types of traps the DXi4000 sends to the destination. To edit a destination: 1 Click Edit. The Edit Trap Destination page displays (see Figure 116). Quantum DXi4000 User’s Guide...

  • Page 237: Figure 116 Edit Trap Destination Page

    4 Click Apply. Deleting a Destination Delete an SNMP destination if you no longer want the DXi4000 to send traps to the destination. To delete a destination, select the destination and click Delete. Quantum DXi4000 User’s Guide...

  • Page 238: Figure 117 Community Page

    • Edit an SNMP community (see Editing a Community on page 217). • Delete an SNMP community (see Deleting a Community page 219). SNMP Community List The SNMP Community List displays the following information about SNMP communities: Quantum DXi4000 User’s Guide...

  • Page 239: Figure 118 Add Snmp Community Page

    The Add SNMP Community page displays (see Figure 118). Figure 118 Add SNMP Community Page 2 In the Name box, enter a unique Name for the community (up to 20 characters). Valid characters are letters, numbers, hyphens, and underscores. Quantum DXi4000 User’s Guide...
  • Page 240 [?] located near the IP address field. 4 In the Access Type drop-down box, select the access type for the community: • Get - Allows SNMP get operations. • Get/Set - Allows both SNMP get and put operations. Quantum DXi4000 User’s Guide...

  • Page 241: Figure 119 Edit Snmp Community Page

    3 Enter a valid IP Address and Network Mask pair. A pair is valid if performing a logical bitwise AND operation on the IP address and the network mask results in the IP address. See the table below for examples: Quantum DXi4000 User’s Guide...
  • Page 242 • Get - Allows SNMP get operations. • Get/Set - Allows both SNMP get and put operations. 5 Select the Community status check box to enable the community. Or clear the Community status check box to disable the community. Quantum DXi4000 User’s Guide...

  • Page 243: Figure 120 Snmp Test Page

    If the destination does not receive the SNMP trap, make sure that the destination IP address is correct (see Editing a Destination on page 212). Also make sure that the community information is correct (see Community on page 214). Quantum DXi4000 User’s Guide...

  • Page 244: Contacts

    The Company page allows you to enter information about the company and location of the DXi4000. To access the Company page, on the Contacts page, click the Company tab (see Figure 121). Figure 121 Company Page To enter company information: 1 Enter the following information: Quantum DXi4000 User’s Guide...

  • Page 245: Primary And Secondary

    To access the Primary or Secondary page, on the Contacts page, click the Primary or Secondary tab (see Figure 122). Figure 122 Primary and Secondary Pages To enter primary or secondary contact information: 1 Enter the following information: Quantum DXi4000 User’s Guide...
  • Page 246 • Street - Enter the contact street address. • City - Enter the contact city. • State - Enter the contact state. • Postal Code - Enter the contact postal code. • Country - Enter the contact country. 2 Click Apply. Quantum DXi4000 User’s Guide...

  • Page 247: Dxi4000 Utilities

    DXi4000. To access the Utilities pages, click the Utilities menu. The Utilities pages contain the following tabs: • Diagnostics • Analyzer • Space Reclamation • License Keys • Software Upgrade • Reboot & Shutdown Quantum DXi4000 User’s Guide...

  • Page 248: Diagnostics

    The System Diag File page allows you to generate and download a system diagnostics file. This file contains the diagnostic logs for all of the system components. To access the System Diag File page, on the Diagnostics page, click the System Diag File tab (see Figure 123). Quantum DXi4000 User’s Guide...

  • Page 249: Storage Array Diag File

    This file contains the diagnostic logs for the storage arrays. To access the Storage Array Diag File page, on the Diagnostics page, click the Storage Array Diag File tab (see Figure 124). Quantum DXi4000 User’s Guide...

  • Page 250: Dset

    DXi4000 hardware. A Quantum customer support representative can use this information to help identify and diagnose problems. Note: Generate a DSET report only if directed to do so by a Quantum customer support representative. Quantum DXi4000 User’s Guide...

  • Page 251: Healthchecks

    The DSET report is saved as a compressed zip file to the specified location. 4 Locate the DSET report you downloaded and send it to the e-mail address provided by Quantum Customer Support. Healthchecks The Healthchecks page allows you to perform tests that verify the health and integrity of the data deduplication blockpool.

  • Page 252: Figure 126 General Page

    The General page displays the following information about the most recently run healthchecks: • Status - The status of the healthchecks (In Progress, Success, Failed, or Interrupted). • Progress - The percentage complete of the healthchecks. • Start Time - The time the healthchecks started. Quantum DXi4000 User’s Guide...

  • Page 253: Figure 127 Status Page

    To access the Status page, on the Healthchecks page, click the Status tab (see Figure 127). Figure 127 Status Page Quantum DXi4000 User’s Guide...

  • Page 254: Figure 128 Edit Healthcheck Page

    Figure 128 Edit Healthcheck Page 2 Select the check box to enable the healthcheck. Or clear the check box to disable the healthcheck. 3 Click Apply. Note: When healthchecks are run (manually or scheduled), only enabled healthchecks are run. Quantum DXi4000 User’s Guide...

  • Page 255: Figure 129 Schedule Page

    Diagnostics Caution: If a healthcheck fails when it is run, there may be a problem in the blockpool that could cause replication or restore operations to fail. Contact Quantum customer support if a healthcheck fails. Schedule The Schedule page allows you to configure the DXi4000 to automatically run healthchecks.

  • Page 256: Analyzer

    The Performance page allows you to perform network analysis with another system (the target). You can also view results from the most recently run test To access the Performance page, on the Network Analyzer page, click the Performance tab (see Figure 130). Quantum DXi4000 User’s Guide...

  • Page 257: Figure 130 Performance Page

    DXi4000. NetServer must be enabled on the target DXi system to perform network analysis with the system (see Performance page 232). To access the Settings page, on the Network Analyzer page, click the Settings tab (see Figure 131). Quantum DXi4000 User’s Guide...

  • Page 258: Disk

    Disk The Disk Analyzer page allows you to analyze disk performance by measuring disk read and write throughput. To access the Disk Analyzer page, on the Analyzer page, click the Disk tab (see Figure 132). Quantum DXi4000 User’s Guide...

  • Page 259: Space Reclamation

    Note: When disk capacity is low, target replication to the system is paused (see Replication Service on page 110). In addition, space reclamation is automatically started to free up disk space. Quantum DXi4000 User’s Guide...

  • Page 260: General

    The General page displays the following information about the current or most recent space reclamation activity: • Status - The status of space reclamation (see Space Reclamation Status on page 237). • Total Progress - The percentage complete of all space reclamation activity. Quantum DXi4000 User’s Guide...

  • Page 261: Schedule

    • Stage 3 of 4 - Delete New Candidates. • Stage 4 of 4 - Reclaim Disk Space. Schedule The Schedule page allows you to configure the DXi4000 to automatically perform space reclamation on a regular basis. Quantum DXi4000 User’s Guide...

  • Page 262: Figure 134 Schedule Page

    • Daily - Space reclamation occurs every day. • No Schedule - Scheduled space reclamation does not occur. 2 Use the drop-down boxes to specify the time when space reclamation starts on the specified days. Quantum DXi4000 User’s Guide...

  • Page 263: License Keys

    Use the License Keys page to perform the following tasks: • View information about available and installed licenses (see License Key List on page 240). • Add a license key (see Adding a License Key on page 241). Quantum DXi4000 User’s Guide...

  • Page 264: License Key List

    • Date Installed - If installed, the date the license was installed. • Description - A brief description of the license. Available Licenses The following licenses are available from Quantum. • NAS - Enables NAS (NFS, CIFS) connectivity. (License key is pre- installed on all DXi4000 models.) •...

  • Page 265: Adding A License Key

    To install a license key, you must first obtain a License Certificate containing an authorization code. Contact your Quantum sales representative to purchase a storage capacity upgrade license. After you purchase the license, you will receive a License Certificate containing an authorization code.
  • Page 266 Click the Storage Capacity license link on the License Keys page. The maximum allowed storage capacity appears under License Details (see Figure 137). Verify that the licensed capacity equals the total purchased capacity, including the new capacity upgrade. Quantum DXi4000 User’s Guide...

  • Page 267: Software Upgrade

    Software Upgrade The Software Upgrade page allows you to upload a new software image to update the system software on the DXi4000. To upgrade to DXi 2.0.x Software, contact Quantum Customer Support (see Getting More Information or Help on page xxii).

  • Page 268: Figure 138 Software Upgrade Page

    • All replication and backup jobs are completed (see DXi4000 Replication on page 81). • All space reclamation tasks are completed without errors (see Space Reclamation on page 235). • All hardware statuses on the system are Normal (see Hardware on page 113). Quantum DXi4000 User’s Guide...

  • Page 269: Figure 139 Activate/Remove Software Image

    The Activate/Remove Software Image message displays (see Figure 139). Figure 139 Activate/Remove Software Image 7 If you are upgrading from software version 1.4.x, insert the DXi 2.0.x Software DVD into the DVD drive on the node. Quantum DXi4000 User’s Guide...
  • Page 270 Software DVD in the DVD drive. If the DXi4000 is rebooted with the DXi 2.0.x Software DVD in the DVD drive, but a firmware file has not been activated, the system will attempt to perform an upgrade. However, the upgrade process may not complete successfully. Quantum DXi4000 User’s Guide...

  • Page 271: Reboot & Shutdown

    • Reset from diagnostic state - (Only available when the node is in degraded mode) Restarts the services on the node without rebooting the system. 2 Click Apply. Note: Shutting down the system can take up to 15 minutes. Only the node will completely shut down. Quantum DXi4000 User’s Guide...
  • Page 272 Chapter 10: DXi4000 Utilities Reboot & Shutdown Quantum DXi4000 User’s Guide...

  • Page 273: Dxi4000 System Specifications

    The following tables provide dimensions and other physical characteristics of the DXi4000 system components: • Table 5 Physical Characteristics • Table 6 Storage Capacity • Table 7 Cable Drops • Table 8 Interfaces • Table 9 Power Requirements Quantum DXi4000 User’s Guide...
  • Page 274 Table 6 Storage Capacity DXi4000 Storage Capacity Usable capacity • DXi4510 - 2.2 TB usable for data storage • DXi4520 - 4.4 TB usable for data storage • DXi4601 - Expandable storage capacity up to 12 TB: • Base System Capacity - 4 TB total (3.87 TB usable for data storage) •...
  • Page 275 Two (2) hot swappable redundant power supplies Two (2) USA type 3-prong power cords with IEC320 C13 to Nema 5-15 connectors Two (2) C13 to C14 type 3-prong power cords with IEC320 C13 to IEC320 C14 connectors Voltage 100–240 VAC Frequency 50–60Hz Quantum DXi4000 User’s Guide...

  • Page 276: Environmental Specifications

    Maximum 7.5A @100V 4.0A @ 240V 750W Caution: To safeguard backups in the event of a power outage, Quantum recommends that you connect the DXi4000 to a UPS (uninterruptable power supply). Environmental Table 10 provides various DXi4000 environmental specifications. Specifications...

  • Page 277: Table 10 Environmental Specifications

    1.54 Grms Rate/Duration (PSD can be provided) 15 minutes all operational orientations Acoustic Acoustic output Operating < 67 dBA at 1 meter, room temperature (20C) Agency Approvals Safety IEC 60950-1 (ed. 1), CSA 60950-1-03/UL 60950-1 1st Edition Quantum DXi4000 User’s Guide...
  • Page 278 Caution: The DXi4000 system is designed to be installed in a rack enclosure. Ensure that the operating temperature inside the rack enclosure does not exceed the maximum rated ambient temperature. Do not restrict air flow to the DXi4000 components. Quantum DXi4000 User’s Guide...

  • Page 279: Appendix B Troubleshooting

    To maintain system health and help you identify and correct problems that occur, the DXi4000 constantly performs the following actions: • Monitors the system software and hardware components. • Detects system problems. • Attempts to isolate each problem to a specific field replaceable component. Quantum DXi4000 User’s Guide...

  • Page 280: General Troubleshooting Actions

    To access the Service Tickets page, click the Alerts menu, and then click the Service Tickets tab. For more information about working with service tickets, see Service Tickets on page 129. Quantum DXi4000 User’s Guide...

  • Page 281: Checking Hardware Status

    The troubleshooting information in this section covers the following topics: • Start-up Problems • Hardware Problems • Ethernet Network Problems • Replication Problems • Temperature Problems Start-up Problems Table 11 describes problems that can occur during system start-up. Quantum DXi4000 User’s Guide...

  • Page 282: Hardware Problems

    Appendix B: Troubleshooting Common Problems and Solutions Table 11 Start-up Problems Problem Corrective Action FATAL ERROR Unable Contact your Quantum Customer Support to start SNFS! representative (see Getting More Information or Help on page xxii). Message displays. FATAL ERROR Unable...

  • Page 283: Ethernet Network Problems

    One fan is not Determine which fan has failed by reading operating. the service ticket generated by the system. Contact your Quantum Customer Support representative to arrange for service (see Getting More Information or Help page xxii). Multiple fans are not Caution: Turn the system off immediately! operating.

  • Page 284: Table 13 Ethernet Network Problems

    DXi4000 system is active. If not, check the cables, switches, or hubs for damaged components. If everything checks out, contact the Quantum Customer Support department (see Getting More Information or Help on page xxii).

  • Page 285: Replication Problems

    The process process. of completing the current tag replication can take up to 15 minutes to complete. Once that tag has completed replication the system will pause and wait to resume. Quantum DXi4000 User’s Guide...

  • Page 286: Temperature Problems

    DXi4000 system to verify that the temperature falls within the specified range. 2 Inspect for adequate air circulation inside the rack. Some racks may provide additional fans to improve air circulations. Check the fan for proper operation. Clean or replace any air filter as necessary. Quantum DXi4000 User’s Guide...
  • Page 287 Appendix B: Troubleshooting Common Problems and Solutions 3 If a component reports a temperature problem, verify that the associated fan is operating correctly. If necessary, contact Quantum customer support to replace the fan (see Getting More Information or Help on page xxii).
  • Page 288 Appendix B: Troubleshooting Common Problems and Solutions Quantum DXi4000 User’s Guide...

  • Page 289: Glossary

    When you select Enable Data Deduplication for a NAS share, data deduplication is running all of the time. Backup data is sent to the DXi4000 and data deduplication is performed on data as it Quantum DXi4000 User’s Guide...
  • Page 290 OpenStorage API. An interface specific to Symantec NetBackup and Backup Exec for writing data to disk backup appliances, replicating it, and, in the case of NetBackup, writing data directly to disk, under control of the backup application. Quantum DXi4000 User’s Guide...
  • Page 291 The Sync ID must of the source share and the target share be identical. Terabyte A unit of measure for digital data equal to 1,000 gigabytes. Quantum DXi4000 User’s Guide...
  • Page 292 Glossary Quantum DXi4000 User’s Guide...

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