Quantum DXi4700 User Manual
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Quantum DXi4700 User Manual

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User's Guide
Quantum DXi4700
with DXi 3.4.0 Software
6-68551-02

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Summary of Contents for Quantum DXi4700

  • Page 1 User’s Guide Quantum DXi4700 with DXi 3.4.0 Software 6-68551-02...
  • Page 2 Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, FlexTier, GoVault, Lattus, NDX, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and design), vmPRO, and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries.

  • Page 3: Table Of Contents

    Overview Advanced Data Deduplication Increasing Disk Retention for Backup Data Remote Replication of Backup Data Providing Automated Disaster Recovery Protection Enterprise Features Provide Secure Repository Features and Benefits Determining the DXi4700 Model Data Reduction Data Deduplication Compression Space Reclamation Remote Replication...
  • Page 4 DXi4700 Node 10 GBase-T Ethernet Port Indicators DXi4700 Node Power Supply Indicators DXi4700 Expansion Module DXi4700 Expansion Module Front Panel Features and Indicators DXi4700 Expansion Module Rear Panel Features DXi4700 Expansion Module EMM Features and Indicators DXi4700 Expansion Module Power Supply Indicators...
  • Page 5 Contents Locating DXi4700 Serial Numbers Chapter 3: Remote Management DXi4700 Remote Management Overview Accessing Remote Management The Remote Management Console Chapter 4: Configuration Wizards Configuration Wizards NAS Wizard VTL Wizard OST Wizard Replication Wizard Users Wizard Email Alerts Wizard Support Wizard...
  • Page 6 Chapter 8: Alerts Alerts Admin Alerts Service Tickets Chapter 9: Configuration DXi4700 Configuration Overview NAS Configuration NAS Summary Windows Domain Share Access Advanced Setting VTL Configuration Partitions Media Remote Host Access OST Configuration Replicating OST Data Quantum DXi4700 User’s Guide...
  • Page 7 Physical Device Discovery Scheduler Notifications Email SNMP System Network Date & Time Security Manage Users Client Plug-Ins App Environment Redirect Logging FC Initiators and Targets Contacts Company Primary and Secondary Chapter 10: Utilities DXi4700 Utilities Overview Diagnostics Analyzer Quantum DXi4700 User’s Guide...
  • Page 8 DXi4700 G2 Power Requirements DXi4700 Environmental Specifications DXi4700 G1 Environmental Specifications DXi4700 G2 Environmental Specifications Chapter 12: Troubleshooting DXi4700 Status and Problem Reporting General Troubleshooting Viewing Service Tickets Checking Hardware Status Downloading a System Diagnostics File Common Problems and Solutions...
  • Page 9 Contents Replication Problems Temperature Problems Quantum DXi4700 User’s Guide...

  • Page 10: Preface

    Basic troubleshooting Service menus and FRU replacement Audience This manual is written for Quantum DXi4700 operators, system administrators, and field service engineers Note: It is useful for the audience to have a basic understanding of UNIX® and backup/recovery systems. Quantum DXi4700 User’s Guide...

  • Page 11: Notational Conventions

    (binary/1024). Product Safety Statements Quantum will not be held liable for damage arising from unauthorized use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
  • Page 12 Preface Contacts For information about contacting Quantum, including Quantum office locations, go to: http://www.quantum.com/aboutus/contactus/index.aspx Quantum DXi4700 User’s Guide...

  • Page 13: Getting More Information Or Help

    - Submit online service requests, update contact information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Get started at: http://www.quantum.com/customercenter/...
  • Page 14 Preface Worldwide End-User Product Warranty For more information on the Quantum Worldwide End-User Standard Limited Product Warranty: http://www.quantum.com/serviceandsupport/warrantyinformation/index.aspx Quantum DXi4700 User’s Guide...

  • Page 15: Chapter 1: System Description

    Chapter 1: System Description This chapter describes the DXi4700 system and its components and includes the following sections: Overview Features and Benefits Determining the DXi4700 Model Data Reduction Space Reclamation Remote Replication DXi4700 System Hard Drive Storage Supported RAID Configurations...

  • Page 16: Overview

    Remote Replication of Backup Data Providing Automated Disaster Recovery Protection With the DXi4700, users can transmit backup data from a remote site to a central, secure location to reduce or eliminate media handling. DXi™-Series replication is asynchronous, automated, and operates as a background process.

  • Page 17: Features And Benefits

    (versions prior to 8.1) Note: When the path to tape feature is enabled and configured, backup data can be moved directly from the DXi4700 system to a tape library. For a list of supported tape libraries and tape drives, see (Multi-Protocol configurations only) OST direct path to tape support with Veritas NetBackup™...

  • Page 18: Determining The Dxi4700 Model

    Determining the DXi4700 Model You will need to determine if the DXi system is a DXi4700 G1 or DXi4700 G2. Model information is located on the pull-out information tag on the front of the Node (see Figure 1 below).

  • Page 19: Data Reduction

    Data Reduction Data reduction is the process of reducing the amount of storage capacity required to store your data. The DXi4700 systems provide two techniques to optimize the storage space required on your system: Data Deduplication below Compression on the next page Data Deduplication The DXi-Series disk backup and replication systems use Quantum’s patented data deduplication technology...

  • Page 20: Compression

    Compression The DXi4700 systems use compression technology after duplicate blocks have been identified and replaced as part of the deduplication process. With compression, unique data that has been through the data deduplication process can be compressed at a typical ratio of approximately 2:1. This enables you to maximize the storage capacity of your system.

  • Page 21: Dxi4700 System

    Note: A DXi4700 can only replicate data to a DXi that supports the same protocol as the DXi4700 (NAS or VTL). That is, a DXi4700 NAS system can only replicate data to a DXi that supports NAS. Similarly, a DXi4700 VTL system can only replicate data to a DXi that supports VTL.

  • Page 22: Hard Drive Storage

    Storage (NAS) on page 25 OpenStorage (OST) on page 26). By making use of high speed drives, the DXi4700 greatly reduces the time required for backup/restore functions and improves confidence in completing the backup in the time allowed. DXi Usage Scenarios DXi storage presentations are optimized for backup usage rather than file sharing.

  • Page 23: Hdds

    Chapter 1: System Description Hard Drive Storage HDDs Depending on the configuration, the DXi4700 Node supports 6 or 12 high capacity (4 TB) hard disk drives (HDDs) (see Figure 5 below). The Node hard drives are used for the operating system, system software, and indexes needed for data deduplication, replication, space reclamation.

  • Page 24: Virtual Tape Storage

    A DXi4700 with a VTL or Multi-Protocol configuration can be configured to present multiple VTL interfaces of different sizes and types at once.This allows backup applications to recognize and integrate a DXi series system into a data center environment just like one or more physical tape libraries.

  • Page 25: Network Attached Storage (Nas)

    The CIFS (Common Internet File System) / SMB (Server Message Block) protocol defines a standard for remote file access from many computers at a time in Windows environments. Active Directory Support The DXi4700 supports ADS (Active Directory Services) as well as ACLs (Access Control Lists). This provides the following benefits: Quantum DXi4700 User’s Guide...

  • Page 26: Openstorage (Ost)

    Figure 10: NAS Backup using CIFS/SMB and NFS Application Specific Protocol The Application Specific Protocol allows users to create Oracle Recovery Manager (RMAN) shares on a DXi4700 system. RMAN provides the foundation for efficiently backing up and recovering an Oracle 11 database. OpenStorage (OST) With the OST presentation, the DXi system presents storage servers to a Veritas NetBackup or Backup Exec media server through a specific Veritas protocol.

  • Page 27: Supported Raid Configurations

    There are a number of RAID levels in use today such as 0, 1, 3, 5, 6 and 10. The DXi4700 uses RAID 6. Quantum DXi4700 User’s Guide...

  • Page 28: Raid 6 Configuration

    Since single parity RAID levels are vulnerable to data loss until the failed drive is rebuilt: the larger the hard drive, the longer the rebuild will take and the longer the system is vulnerable to possible data loss. The DXi4700 Node and Expansion modules (JBODs) use RAID 6 volumes for data storage (see Figure 12 below...

  • Page 29: Dxi Advanced Reporting

    DXi Advanced Reporting User’s Guide (6-67353). Network Configuration During network configuration, each individual interface on the DXi4700 can be configured as a subnet with its own network settings. Each physical Ethernet port can be configured as an interface. In addition, you can also create bonded interfaces (logical ports) consisting of two or more physical ports.

  • Page 30: Best Practices

    Caution: For effective bonded network use, a properly configured network switch is required. (A network switch is not supplied with the DXi4700.) The DXi4700 bonding settings must match the switch settings. If the switch settings and the DXi4700 settings do not match, your system may become inaccessible through the switch.
  • Page 31 The Virtual Tape Library (VTL) license allows virtual devices such as the media changer and tape drive to be exposed to the attached Fibre Channel hosts. (License key for 32 VTDs is pre-installed on all DXi4700 VTL and Multi-Protocol systems.)
  • Page 32 Best Practices When the Path to Tape feature is enabled and configured, backup data can be moved directly from the DXi4700 system to a tape library. For a list of supported tape libraries and tape drives for Backup Application Specific, see...

  • Page 33: Virtual Media-How Many And What Size

    Chapter 1: System Description Best Practices The Data Deduplication license allows the DXi4700 to reduce the size of data stored on the system through the deduplication process (see Data Reduction). (License key is pre-installed on all DXi4700 systems.) Replication The Replication license allows the DXi4700 to replicate data to up to two target systems and received replicated data from up to ten source systems.
  • Page 34 As a result, smaller virtual tape cartridge sizes are better. Remember, the DXi system is always cautious of being filled up so that the integrity of stored data is not compromised. Quantum DXi4700 User’s Guide...

  • Page 35: Chapter 2: Basic Operations

    For information about upgrade options, see the DXi4700 Capacity Upgrade Guide (6-68107), or contact your Quantum sales representative. The DXi4700 Node has a series of LED indicators and buttons located on the front and back of each component:...

  • Page 36: Dxi4700 Node Front Panel Features And Indicators

    DXi4700 G1 Node. Figure 16 on the next page shows the controls, indicators, and connectors located behind the optional rack bezel on the front panel of the DXi4700 G2 Node.Table 1 on the next page...
  • Page 37 Chapter 2: Basic Operations DXi4700 Node Figure 16: DXi4700 G2 Node - Front View Table 1: DXi4700 Node - Front Panel LED Indicators, Buttons, and Connectors Item Indicator, Button, or Icon Description Connector Diagnostic Indicators The diagnostic indicators light up to display error statuses. For a...
  • Page 38 When one of these buttons is pressed, the system status indicator on the rear flashes until one of the buttons is pressed again. 뼀 뾿 Table 2: DXi4700 Node - Diagnostic Indicators Indicator Icon Condition...

  • Page 39: Dxi4700 Node Rear Panel Features

    10 GbE optical cable lengths of up to 300 meters with OM3 cables and up to 100 meters with OM2 cables - Quantum recommends using the two 10 meter LC to LC type optical cables that are shipped with the DXi4700 system. Consult your 10 GbE optical switch/SFP documentation for additional information on optical cable requirements.
  • Page 40 Chapter 2: Basic Operations DXi4700 Node Figure 17: DXi4700 G1 Node - Rear View Figure 18: DXi4700 G2 Node - Rear View Quantum DXi4700 User’s Guide...
  • Page 41 Chapter 2: Basic Operations DXi4700 Node Table 1: DXi4700 Node - Rear Panel Connectors Item Indicator, Button, or Icon Description Connector System identification button Press to toggle the system ID on and off. The identification buttons on the front and rear panels can be used to locate a particular system within a rack.

  • Page 42: Dxi4700 Node 1 Gbe Ethernet

    For VTL ingest/read. configurations only) 2 x 8 Gb Fibre Channel ports DXi4700 Node 1 GbE Ethernet Each 1 GbE Ethernet port on the DXi4700 Node rear panel has two LED indicators (see Figure 19 on the next page): Link indicator Off - Indicates the port is not connected to the network.

  • Page 43: Dxi4700 Node 10 Gbe Ethernet Port Indicators

    1 - Link Indicator 2 - Activity Indicator DXi4700 Node 10 GbE Ethernet Port Indicators Depending on the configuration, Quantum DXi4700 systems include a 10 GbE adapter card (dual optical or Twinax ports). The 10 GbE adapter with dual optical or Twinax ports has two LED indicators for each 10 GbE port (see...

  • Page 44: Dxi4700 Node 10 Gbase-T Ethernet Port Indicators

    1 - Activity Indicator 2 - Link Indicator DXi4700 Node Power Supply Indicators Each DXi4700 Node power supply has an illuminated translucent handle that serves as an indicator to show whether power is present or whether a power fault has occurred (see...

  • Page 45: Dxi4700 Expansion Module

    For information about upgrade options, see the DXi4700 Capacity Upgrade Guide (6-68107), or contact your Quantum sales representative. The DXi4700 Expansion modules have a series of LED indicators and buttons located on the front and back of each component:...

  • Page 46: Dxi4700 Expansion Module Front Panel Features And Indicators

    Chapter 2: Basic Operations DXi4700 Expansion Module DXi4700 Expansion Module Front Panel Features and Indicators DXi4700 Expansion Module Rear Panel Features DXi4700 Expansion Module EMM Features and Indicators DXi4700 Expansion Module Power Supply Indicators DXi4700 Expansion Module Front Panel Features and...

  • Page 47: Dxi4700 Expansion Module Rear Panel Features

    Not used. Enclosure mode switch Hard drives Twelve 3.5 inch hot-swappable hard drives (4 TB each). DXi4700 Expansion Module Rear Panel Features above shows the connectors located on the rear panel of the DXi4700 G1 Expansion module. Quantum DXi4700 User’s Guide...
  • Page 48 600 watt hot-swappable power supply (P SU 1) Power switches (2) Figure 25 below shows the connectors located on the rear panel of the DXi4700 G2 Expansion module. Figure 25: DXi4700 G2 Expansion Module - Rear View Item Description 600 watt hot-swappable power supply (PSU 2)

  • Page 49: Dxi4700 Expansion Module Emm Features And Indicators

    Chapter 2: Basic Operations DXi4700 Expansion Module DXi4700 Expansion Module EMM Features and Indicators Each DXi4700 G1 Expansion module contains two enclosure management modules (EMMs). Figure 26 below shows the connectors located on the rear panel of the EMM. Figure 26: DXi4700 G1 Expansion Module EMM - Rear View...
  • Page 50 Blinks amber four times when a firmware update fails. Blinks amber five times when the firmware versions are different between two EMMs in an enclosure. Each DXi4700 G2 Expansion module contains two enclosure management modules (EMMs). Figure 27 below shows the connectors located on the rear panel of the EMM. .

  • Page 51: Dxi4700 Expansion Module Power Supply Indicators

    7-Segment Display Display the enclosure location in SAS Chain. DXi4700 Expansion Module Power Supply Indicators Each DXi4700 Expansion module power supply has LED indicators to show whether power is present or whether a power fault has occurred (see Figure 28 below): DC Power - Lights green when the DC output voltage is within the limit.

  • Page 52: Dxi4700 Hard Drive Carrier Indicators

    Chapter 2: Basic Operations DXi4700 Hard Drive Carrier Indicators DXi4700 Hard Drive Carrier Indicators Each DXi4700 drive carrier in the Node module has two LED indicators (see Figure 29 below): LED Indicator Activity Drive activity indicator (green) Flashing - Indicates hard disk drive activity.

  • Page 53: Turning On And Shutting Down The Dxi4700

    Turning Off the DXi4700 on the next page Turning On the DXi4700 To turn on the system, power on the DXi4700 system components in the following order: 1. Turn on both power switches on the back of each Expansion module (JBOD) (see Figure 30 below).

  • Page 54: Turning Off The Dxi4700

    Turning Off the DXi4700 To turn off the system: Caution: Before shutting down the DXi4700, make sure that all backup and replication jobs are finished, and that space reclamation activity is complete. 1. Shut down the system from the remote management console using the Shutdown option on the Utilities >...
  • Page 55 Chapter 2: Basic Operations Locating DXi4700 Serial Numbers Figure 32: DXi4700 Node Information Tag 1 - Information Tag Pullout with System Serial Number Quantum DXi4700 User’s Guide...

  • Page 56: Chapter 3: Remote Management

    The Remote Management Console DXi4700 Remote Management Overview The Quantum DXi4700 provides a powerful Web-based user interface that allows you to configure and manage the system from a remote workstation on the same network as the DXi4700. Note: Management pages and information related to VTL (virtual tape library) and Fibre Channel status and configuration display only for DXi4700 VTL and Multi-Protocol configurations.

  • Page 57: Accessing Remote Management

    Access the remote management console using a Web browser on a workstation that is on the same network as the DXi4700. Supported Browsers Web browser software is not included with the DXi4700. You must obtain and install it separately. The DXi4700 remote management console supports the following Web browsers: Mozilla Firefox 36 or later Google Chrome 40 or later Microsoft Internet Explorer 11.
  • Page 58 If the Login window does not display, verify that the IP address is correct and that the network path to the DXi4700 is valid. Also verify that you are using a supported Web browser. Then try again. If you are still unable to access the Login window, contact your administrator.
  • Page 59 For information about specifying a security banner message, see Security Notice on page 318. 7. A service ticket banner will appear if there are service tickets for the DXi4700. Click OK to access the Service Tickets page (see Service Tickets on page 183).
  • Page 60 Always coordinate configuration changes with other Administrator users. Logging Off of the DXi4700 When you are done working in the DXi4700 remote management console, click Logout on the upper right of the remote management console to end your session. Additional Information If the DXi4700 remote management console is idle for more than 30 minutes (default setting), the system logs off the user.

  • Page 61: The Remote Management Console

    Chapter 3: Remote Management The Remote Management Console The Remote Management Console After you log on to the DXi4700, the remote management console displays. The remote management console includes the following features: System Banner The system banner displays at the top of the remote management console (see Figure 37 below).
  • Page 62 About - Display DXi software version information. Model Number The Model Number displays in the DXi4700 System Overview section on the Home page. The model number indicates the specific hardware configuration of the DXi4700. The table below describes the DXi4700 hardware configuration that is indicated by each model number.
  • Page 63 2 x 8 Gb Fibre Channel ports (for PTT) Low Space Management As disk capacity is used and free disk space approaches low levels, the DXi4700 automatically responds as detailed in the table below. When the DXi4700 enters the Low Space state, space reclamation and compaction are automatically...

  • Page 64: Main Menu

    When the blockpool verify is complete, the banner displays Normal, and the system resumes normal operation Main Menu The main menu displays on the left side of the DXi4700 remote management console (see Figure 38 on the next page). Click a menu item to display the corresponding management page.
  • Page 65 Figure 38: Main Menu Management Pages Use the DXi4700 management pages to view information as well as configure and manage the system. To navigate to a page, first click a menu item, then click a tab to display the corresponding page. Some pages include sub-tabs that display pages with additional information and options.
  • Page 66 Forward, or Refresh buttons when navigating in the remote management console. Doing so may have unintended effects. Instead, always use the main menu and tabs to navigate in the remote management console. Figure 39: Remote Management Pages Map Quantum DXi4700 User’s Guide...

  • Page 67: Chapter 4: Configuration Wizards

    Support Wizard Configuration Wizards The Configuration Wizards provide guided assistance for setting up the DXi4700. Use the wizards to quickly configure the most important features of the system, including storage presentation and data replication. Each wizard leads you step-by-step through the configuration process.
  • Page 68 Configuration Wizards The Wizards menu includes the following wizards: Wizard Description Helps you configure the DXi4700 as a NAS (Network Attached Storage) appliance. NAS shares can be (NAS and Multi-Protocol configurations only) added using the CIFS/SMB, NFS, or Application Specific protocols (see NAS Wizard on the next page).

  • Page 69: Nas Wizard

    Figure 40: Wizards Menu NAS Wizard The NAS wizard provides guided assistance for configuring the DXi4700 as a NAS (Network Attached Storage) appliance. The wizard guides you through the process of adding one or more NAS shares to receive backup data and configuring these shares with the CIFS/SMB, NFS, or Application Specific protocols.
  • Page 70 Note: To disjoin a domain, see Windows Domain on page 198. 2. In the Domain/Workgroup Name box, enter the name of the domain or workgroup the DXi4700 is joining. 3. (Active Directory only) Enter information about the primary domain controller:...
  • Page 71 Note: To configure users, see Share Access on page 200. 4. Click Next to continue. Figure 42: NAS Wizard: Windows Step 3: Add Share 1. Under Add Share, enter information about the NAS share (see Figure 43 on page 73): Quantum DXi4700 User’s Guide...
  • Page 72 Oracle RMAN share. Enable deduplication (CIFS/SMB/NFS shares only) Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Additional Information Data deduplication is enabled by default. You cannot enable or disable data deduplication after the share is added.
  • Page 73 2. To make changes to a NAS share you added, first select the share and click Delete to delete the share. Then click Previous to return to the previous step and add a new share. 3. After you have confirmed all settings, click Finish. The wizard configures the DXi4700 with the settings you selected.
  • Page 74 On the download page, download the correct RMAN Plug-in for your backup application and operating system. Also on the download page, click Installation Instructions to download the RMAN Plug-in Installation Instructions. Follow the instructions to install the RMAN Plug-in on your Oracle server. Quantum DXi4700 User’s Guide...

  • Page 75: Vtl Wizard

    Figure 45: NAS Wizard: Download Client Plug-in VTL Wizard The VTL wizard provides guided assistance for configuring the DXi4700 to present its storage as one or more VTL (Virtual Tape Library) partitions for use with a backup application. The wizard guides you through the process of adding one or more VTL partitions, adding virtual media, discovering hosts, and mapping partitions to hosts.
  • Page 76 VTL Wizard Figure 46: VTL Wizard: About Step 2: Add Partition 1. Under Partition Settings, enter information about the partition (see Figure 47 on page 78): Partition Setting Description Name Enter the name of the VTL partition. Quantum DXi4700 User’s Guide...
  • Page 77 Quantum PX500 or Quantum PX720 ATL M2500, ATL P1000, or ATL P7000 If you select a library such as the ATL P1000 or ATL P7000, the DXi4700 appears as the selected library to the host and backup application. If you select Quantum DXi4700, the host and backup application recognize the device as a Quantum DXi4700.
  • Page 78 Enable deduplication Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Note: Data deduplication is enabled by default. You cannot enable or disable data deduplication after the partition is added.
  • Page 79 Custom Size - The capacity is a custom value. Enter the custom cartridge capacity in the box. Make sure the value is within the acceptable range displayed next to the box. 3. Click Add. 4. (Optional) To add additional media, repeat Steps 1–3. 5. Click Next to continue. Quantum DXi4700 User’s Guide...
  • Page 80 A host is made known to the DXi4700 if you enter the host ID on this page, or if the host logs on to one or more Fibre Channel target ports. If you do not see the world wide name (WWN) of the host, make sure the host is connected to a Fibre Channel port on the DXi4700 and click Discover Remote Hosts again.
  • Page 81 To change the LUN numbers assigned to a device, or to map virtual devices to a host, use the Configuration > VTL > Host Access > Host Mapping page (see Remote Host Mapping on page 224). 2. (Optional) Select the Use CCL check box to use the Command and Control LUN. Quantum DXi4700 User’s Guide...
  • Page 82 2. To make changes to a VTL partition, media, or host access group you added, first select the item and click Delete to delete it. Then click Previous to return to the appropriate step and add a new item. 3. After you have confirmed all settings, click Finish. The wizard configures the DXi4700 with the settings you selected.

  • Page 83: Ost Wizard

    Figure 51: VTL Wizard: Confirm OST Wizard The OST wizard provides guided assistance for configuring the DXi4700 to present its storage as one or more OST (OpenStorage) storage servers for use with a backup application. The wizard guides you through the process of adding one or more OST storage servers and configuring LSUs (logical storage units).
  • Page 84 (Optional) Enter a brief description of the storage server. Max Connections Enter the maximum number of connections allowed to the storage server. To disable OST, enter 0 connections. To enable OST, enter 3 to 65536 connections Note: Quantum recommends setting Max Connections to 300. Quantum DXi4700 User’s Guide...
  • Page 85 4. (Optional) To add additional storage servers, repeat Steps 1–2. To remove a storage server, select it in the Storage Servers Added table and click Delete. 5. Click Next to continue. Figure 53: OST Wizard: Add Storage Servers Quantum DXi4700 User’s Guide...
  • Page 86 To remove an LSU, select it in the LSUs Added table and click Delete. 4. Click Next to continue. Additional Information The LSU limit is 1000. To configure the LSU for Automatic Image Replication, use the Configuration > OST > LSU page (see LSU on page 241). Quantum DXi4700 User’s Guide...
  • Page 87 2. To make changes to storage servers or LSUs you added, click Previous to return to the appropriate step. Select the incorrect item and click Delete to remove it, and then add a new item. 3. After you have confirmed all settings, click Finish. The wizard configures the DXi4700 with the settings you selected.

  • Page 88: Replication Wizard

    The Replication wizard provides guided assistance for configuring the DXi4700 to send replicated data to another DXi system as part of disaster recovery plan. The wizard can also help you configure the DXi4700 to receive replicated data from another DXi system.
  • Page 89 Figure 57 below). Figure 57: Replication Wizard: About Step 2: System 1. If data on this DXi4700 will be replicated to another system, enter target information under Target DXi (see Figure 58 on page 91). If two targets are already specified, you must delete a target before adding another. First click Pause to pause replication to the target, and then click Delete to remove the target.
  • Page 90 DXi 2.0.1.x Software or below, then you must enter the IP address by which the target system recognizes the source system. The default value is 0.0.0.0. 2. If data on other DXi systems will be replicated to this DXi4700, enter the following information under Source DXis: a.
  • Page 91 Chapter 4: Configuration Wizards Replication Wizard Figure 58: Replication Wizard: System Step 3: NAS Share (DXi4700 NAS and Multi-Protocol Configurations Only) 1. Select a NAS share in the Replication Settings for NAS Shares section to manage its replication settings (see Figure 59 on page 93).
  • Page 92 The share is allowed to receive new Directory/File Based Replication data. Note: You cannot configure a share to both send and receive Directory/File Based Replication data. 4. Click Apply. 5. (Optional) To configure additional shares for replication, repeat Steps 1–4. 6. Click Next to continue. Quantum DXi4700 User’s Guide...
  • Page 93 Chapter 4: Configuration Wizards Replication Wizard Figure 59: Replication Wizard: NAS Shares Step 3: VTL Partition (DXi4700 VTL and Multi-Protocol Configurations Only) 1. Select a VTL partition in the Replication Settings for VTL Partitions section to manage its replication settings (see Figure 60 on the next page).
  • Page 94 1. Review the settings you selected to make sure they are correct. If necessary, click Previous to return to a previous step to make changes (see Figure 61 on the next page). 2. After you have confirmed all settings, click Finish. The wizard configures the DXi4700 with the settings you selected. Quantum DXi4700 User’s Guide...

  • Page 95: Users Wizard

    Chapter 4: Configuration Wizards Users Wizard Figure 61: Replication Wizard: Confirm Users Wizard The Users wizard provides guided assistance for configuring the DXi4700 to create and manage the following types of Authorized Backup Users: OpenStorage (OST) users. Application Specific (Oracle RMAN) users.
  • Page 96 Description Username Enter the name of the authorized user. Password Enter the password for the authorized user. Confirm Password Enter the password again to confirm it. Description (Optional) Enter a brief description of the authorized user. Quantum DXi4700 User’s Guide...
  • Page 97 Description Manage User Select the check box if the authorized user will be able to access Application Specific (RMAN) shares, OST Storage servers, or PTT (DXi4700 Multi- Protocol only). OpenStorage (OST) and Oracle Recovery Manager (RMAN) After you create OST or RMAN user credentials, enter them in the backup application to authenticate on the media (OST) or Oracle (RMAN) server.
  • Page 98 Step 3: Confirm on the next page. Figure 64: Users Wizard: Add Authorized Backup Users Step 3: Add Share Administrators (Active Directory Only) 1. Enter information about the CIFS/SMB Share Administrator to be used with Active Directory. Quantum DXi4700 User’s Guide...
  • Page 99 2. To make changes to the users you added, click Previous to return to the appropriate step. Select the incorrect user and click Delete to remove the user, and then add a new user. 3. After you have confirmed all users, click Finish. The wizard configures the DXi4700 with the settings you selected.
  • Page 100 2. To make changes to the users you added, click Previous to return to the appropriate step. Select the incorrect user and click Delete to remove the user, and then add a new user. 3. After you have confirmed all users, click Finish. The wizard configures the DXi4700 with the settings you selected.

  • Page 101: Email Alerts Wizard

    Email Alerts Wizard Email Alerts Wizard The Email Alerts wizard provides guided assistance for configuring the DXi4700 to automatically send notifications and reports to selected recipients. The wizard helps you configure an outgoing e-mail server. Then the wizard guides you through the process of specifying e-mail recipients and selecting the notifications and reports to send to the recipients.
  • Page 102 5. (Recommended) Select the Enable automatic emails to Quantum check box to periodically send system configuration and status information to Quantum, including any software upgrades you have installed using the Software Upgrade Utility. Quantum Support can use this information to provide a better support experience in the future.
  • Page 103 High service tickets indicate that a critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi4700 are degraded, and there is a risk of system failure or data loss. High and Medium - Send e-mail notifications for High and Medium service tickets.
  • Page 104 1. Review the settings you selected to make sure they are correct. If necessary, click Previous to return to a previous step to make changes (see Figure 71 on the next page). 2. After you have confirmed all settings, click Finish. The wizard configures the DXi4700 with the settings you selected. Quantum DXi4700 User’s Guide...

  • Page 105: Support Wizard

    Figure 71: Email Alerts: Confirm Support Wizard The Support wizard provides guided assistance to help you enable licensed features on the DXi4700 and register your system with DXi. The wizard also guides you through other tasks that will aid DXi customer support in assisting you, such as downloading StorageCare Guardian and creating a system log.
  • Page 106 Chapter 4: Configuration Wizards Support Wizard Figure 72: Support Wizard: About Step 2: Registration You must register your DXi4700 to receive service and support from DXi. 1. Click the link for Quantum’s Product Registration site (see Figure 73 below). 2. Follow the onscreen instructions to register your system.
  • Page 107 This system diagnostics file contains the diagnostic logs for all of the system components. The diagnostic files are helpful when troubleshooting problems on the DXi4700. You should generate a system diagnostic file after setting up your DXi4700 and save it for future reference.
  • Page 108 Figure 75: Support Wizard: System Log Step 5: Licensed Features Add a license key to enable new functionality on the DXi4700. To install a license key, you must first obtain a License Certificate containing an authorization code. Contact your Quantum sales representative to purchase a license. After you purchase the license, you will receive a License Certificate containing an authorization code.
  • Page 109 The license key is added to the system, and the new feature is enabled. 8. (Optional) To add additional license keys, repeat Steps 1–7. 9. Click Finish to complete the Support wizard. Figure 76: Support Wizard: Licensed Features Quantum DXi4700 User’s Guide...

  • Page 110: Chapter 5: Home Page

    Replication Current Activity Home Page The first page that displays after you log on to the DXi4700 remote management console is the Home page (see Figure 77 on the next page). Use the Home page to see important performance information at a glance, including disk usage, data reduction statistics, and replication activity.

  • Page 111: System Overview

    Note: Disk usage statistics, data reduction statistics, replication statistics, and current activity are updated every 30 seconds. Figure 77: DXi Home Page System Overview The DXi System Overview on the Home page (see Figure 78 on the next page) displays the following information about the system: Quantum DXi4700 User’s Guide...

  • Page 112: Disk Usage

    The hostname of the DXi4700. Click to change the hostname (see Network on page 290). IP Address The IP address of the DXi4700. Click to change the IP address (see Network on page 290). Version The software version installed on the DXi4700. A Quick Tip icon indicates if a software upgrade is available for the DXi4700.
  • Page 113 Disk Usage Description Disk Capacity The total usable disk capacity of the DXi4700. Note: Click the Quick Tip icon [?] to see information about on demand storage capacity upgrades. For more information about upgrading storage capacity of the DXi4700, see License Keys on page 349.

  • Page 114: Data Reduction Statistics

    Figure 80: Data Reduction Statistics Overview Data Reduction Information Description Data Size Before Reduction The original, native size of all data that has been processed by the data deduplication and compression engines. Quantum DXi4700 User’s Guide...

  • Page 115: Replication

    Click an item to view detailed statistics for disk usage (see Disk Usage on page 168). Replication The Replication overview on the Home page (see Figure 81 on the next page) displays the following information about target and source replication activity: Quantum DXi4700 User’s Guide...
  • Page 116 The Send Settings & Cumulative Statistics section displays statistics for all data sent from the system since system installation or since Send cumulative replication statistics were last cleared by clicking Clear Send on the Replication Actions page (see Replication Performance on page 160). Quantum DXi4700 User’s Guide...
  • Page 117 DXi. To manually restart replication, click Resume on the source DXi. Note: When the target DXi enters low disk space condition, replication on the source DXi is automatically paused. Replication will resume when the target leaves low disk space condition. Quantum DXi4700 User’s Guide...
  • Page 118 Clear Receive on the Replication Actions page (see Replication Performance on page 160). Receive Settings Information Description Source DXis The number of source systems configured to replicate data to the DXi4700. Click to specify replication sources (see Replication Configuration on page 253). Quantum DXi4700 User’s Guide...

  • Page 119: Current Activity

    Current Activity The Current Activity overview on the Home page (see above) displays the following information about system activity that occurred in the previous minute: Figure 82: Current Activity Overview Quantum DXi4700 User’s Guide...
  • Page 120 RMAN. OST Service The status of the OST service. OST settings can be configured in Ready, Stopped, or Verifying state. The (NAS and Multi-Protocol configuration only) OST server is available for backup only in Ready state. Quantum DXi4700 User’s Guide...
  • Page 121 265). Additional Information For more detailed information about all system activity, see Status on page 162. DXi Accent activity displays only if DXi Accent is currently enabled or was previously enabled (see Accent on page 252). Quantum DXi4700 User’s Guide...

  • Page 122: Chapter 6: Replication

    The DXi4700 provides data replication capabilities that you can use as an integral part of a disaster recovery plan. Replication allows you to configure the DXi4700 to create a copy of your data on another DXi system at scheduled intervals (or manually as needed).
  • Page 123 Scheduling Replication Throttling on page 269). A DXi4700 can only replicate data to a DXi that supports the same protocol as the DXi4700 (NAS or VTL). That is, a DXi4700 NAS system can only replicate data to a DXi that supports NAS. Similarly, a DXi4700 VTL system can only replicate data to a DXi that supports VTL.
  • Page 124 To optimize the replication process, deduplicated data is continuously sent in the background from the source system to the target system. Any remaining data is sent (along with metadata) at the time a file is closed or a tape cartridge is unmounted. Quantum DXi4700 User’s Guide...
  • Page 125 DXi, you can manually delete it. OST Optimized Duplication The DXi4700 can duplicate the data on an LSU (logical storage unit) to another location using the OST optimized duplication (OST replication) feature supported by Veritas NetBackup and Backup Exec. If you are using Veritas NetBackup 7.1 or higher, you can configure an LSU for Automatic Image Replication.
  • Page 126 Actions on page 158 Reports on page 161 Task Overview Use the DXi4700 data replication features to perform the following tasks: Replicate all data on a share or partition to another system where it can be recovered at a later time (see Task Overview: Setting Up and Performing Replication below).
  • Page 127 If you do not configure a replication schedule or manually replicate the share or partition on a regular basis, your data is not protected. While the DXi4700 continually sends data to the target system in the background to optimize the replication process, a snapshot that preserves the complete structure of your data is sent to the target system only when a scheduled or manual replication job occurs.
  • Page 128 If a NAS share or VTL partition is lost or damaged on the source system, you can failback the share or partition to the source system using a received snapshot on the target system. When you failback a share or Quantum DXi4700 User’s Guide...

  • Page 129: Replication Send

    The Replication Send page allows you to manage outgoing replication activity for NAS shares or VTL partitions. You can replicate shares or partitions on the DXi4700 (the source) to other DXi systems (the targets). You can also schedule replication, and view the status of current and recent replication jobs.
  • Page 130 138) Replication Jobs List The Replication Jobs list displays replication statistics for all NAS shares or VTL partitions on the DXi4700 that are eligible for replication. To be eligible for replication, a share or partition must have data deduplication Quantum DXi4700 User’s Guide...
  • Page 131 The time the most recent replication job was completed. Schedule A watch icon displays if replication is scheduled for the share or partition, as well as the next scheduled event (see Scheduling a Share or Partition For Replication on page 137). Quantum DXi4700 User’s Guide...
  • Page 132 Enable replication for a NAS share or VTL partition to allow the data on the share or partition to be replicated to other DXi systems (the targets). Disable replication if you do not want to replicate the share or partition to Quantum DXi4700 User’s Guide...
  • Page 133 When the share or partition is replicated, its data will be sent to all selected targets. 5. Click Apply. Additional Information Quantum recommends scheduling replication to run after backups are complete (see Scheduling a Share or Partition For Replication on page 137). If you do not enable scheduled replication, replication...
  • Page 134 3. If it is not already selected, select the Enable Replication check box to enable replication for the share or partition. 4. Select the Enable Directory/File or Cartridge Based Replication to target check box to enable Quantum DXi4700 User’s Guide...
  • Page 135 1. Select the share or partition to replicate. If multiple targets are configured, click the arrow next to the share or partition to display all targets, and then select the desired target. 2. Click Replicate Now. Quantum DXi4700 User’s Guide...
  • Page 136 If multiple targets are configured, click the arrow next to the share or partition to display all targets, and then select the desired target. 2. Click Synchronize Now. The status of the synchronization job displays in the Job Status column. Quantum DXi4700 User’s Guide...
  • Page 137 Scheduling a Share or Partition For Replication When a share or partition is enabled for replication, it is important to regularly replicate the share or partition to the target systems. Quantum recommends scheduling replication to run after backups are complete. Quantum DXi4700 User’s Guide...

  • Page 138: Receive Nas

    Figure 86: Scheduler Window Target DXis List The Target DXis list allows you to configure and manage replication targets on the DXi4700. Click the arrows at the upper right, or click the top banner row, to expand or collapse the Target DXis list.
  • Page 139 Once 10 snapshots have been saved, the oldest snapshot is deleted to make room for each new snapshot that is received. (To change the maximum number of snapshots retained for each partition, see Changing the Maximum Number of Snapshots). Quantum DXi4700 User’s Guide...
  • Page 140 Recover a NAS share if the source system is unavailable and you need to access the share (for example, to continue performing backups). When you recover a share, you select a received snapshot. The DXi4700 uses the snapshot to recreate the share on the target system just as it was at the point in time when the snapshot was saved.
  • Page 141 Perform a failback of a NAS share if a source system that was previously unavailable becomes available again. When you failback a share, you select a received snapshot. The DXi4700 copies the snapshot from the target system back to the source system. You can then perform a recover operation to recreate the share on the source system just as it was at the point in time when the snapshot was saved.
  • Page 142 The share is recovered on the source system. All data stored on the share at the time the snapshot was saved is available.The original export protocol of the share (NFS or CIFS/SMB) is retained in the recovery process. Quantum DXi4700 User’s Guide...
  • Page 143 The Recovery Jobs page allows you to view information about snapshot recover operations that were previously completed. To access the Recovery Jobs page, on the Receive NAS page, click the Recovery Jobs tab (see Figure 90 on the next page). Quantum DXi4700 User’s Guide...
  • Page 144 You can also abort a failback that is currently in progress. To access the Failback Jobs page, on the Receive NAS page, click the Failback Jobs tab (see Figure 91 on the next page). Quantum DXi4700 User’s Guide...
  • Page 145 Note: For information about creating NAS shares, see Adding a NAS Share. To access the Directory/File Based page, on the Receive NAS page, click the Directory/File Base tab (see Figure 92 on the next page). Quantum DXi4700 User’s Guide...
  • Page 146 The Shares Eligible to Receive Directory/File Based Data section displays information for all NAS shares on the DXi4700 that are eligible to receive Directory/File Based Replication data from a source share. To be eligible to receive Directory/File Based Replication data, a share must have data deduplication enabled at the time it is created.
  • Page 147 Sync ID must be identical to the Sync ID of the source share on the source system. 4. Select an Access option: Locked - The share is not allowed to receive new Directory/File Based Replication data. Unlocked - The share is allowed to receive new Directory/File Replication data. Quantum DXi4700 User’s Guide...

  • Page 148: Receive Vtl

    Note: Before you can receive replicated partitions, you must specify one or more replication sources (see Adding a Replication Source). To access the Receive VTL page, click the Replication menu, and then click the Receive > VTL tab. Quantum DXi4700 User’s Guide...
  • Page 149 Recover a partition on the target system (see Recovering a Partition on the next page). Failback a partition to the source system (see Performing a Failback For a Partition on page 151). Delete a received snapshot (see Deleting a Snapshot on page 153). Quantum DXi4700 User’s Guide...
  • Page 150 When you recover a partition, you select a received snapshot. The DXi4700 uses the snapshot to recreate the partition on the target system just as it was at the point in time when the snapshot was saved.
  • Page 151 Perform a failback of a VTL partition if a source system that was previously unavailable becomes available again. When you failback a partition, you select a received snapshot. The DXi4700 copies the snapshot from the target system back to the source system. You can then perform a recover operation to recreate the partition on the source system just as it was at the point in time when the snapshot was saved.
  • Page 152 7. Click Apply. The partition and its cartridges are recovered on the source system. All data stored on the partition at the time the snapshot was saved is available. Quantum DXi4700 User’s Guide...
  • Page 153 The Recovery Jobs page allows you to view information about snapshot recover operations that were previously completed. To access the Recovery Jobs page, on the Receive VTL page, click the Recovery Jobs tab (see Figure 98 on the next page). Quantum DXi4700 User’s Guide...
  • Page 154 You can also abort a failback that is currently in progress. To access the Failback Jobs page, on the Receive VTL page, click the Failback Jobs tab (see Figure 99 on the next page). Quantum DXi4700 User’s Guide...
  • Page 155 Note: For information about creating VTL partitions, see Adding a VTL Partition. To access the Cartridge Based page, on the Receive VTL page, click the Cartridge Based tab (see Figure 100 on the next page). Quantum DXi4700 User’s Guide...
  • Page 156 The Partitions Eligible to Receive Cartridge Based Data section displays information for all VTL partitions on the DXi4700 that are eligible to receive Cartridge Based Replication data from a source partition. To be eligible to receive Cartridge Based Replication data, a partition must have data deduplication enabled at the time it is created.
  • Page 157 Unlocked - The partition is allowed to receive new Cartridge Based Replication data. If a partition configured for Cartridge Based Replication is locked on the target system, synchronization jobs may fail on the source system. 5. Click Apply. Quantum DXi4700 User’s Guide...

  • Page 158: Actions

    Actions The Actions page allows you to manage replication activity on the DXi4700. You can pause the replication service, enable the replication state, and clear performance statistics. To access the Actions page, click the Replication menu, and then click the Actions tab (see...
  • Page 159 Replication Performance on the next page). Replication Service The replication service controls replication and failback traffic on the DXi4700. You can pause each replication target independently. Click Pause next to a target to pause all replication and failback traffic to that target.
  • Page 160 If a replication job was in progress when replication was paused, the replication job continues. Replication State The replication state applies to all NAS shares or VTL partitions on the DXi4700 that are eligible for replication (that is, all deduplicated shares or partitions).

  • Page 161: Reports

    Save the replication report to your local workstation, and then unzip the downloaded file. The report consists of a ZIP file that contains multiple CSV (comma separated value) files. To view the CSV files, open them in a compatible spreadsheet application. Quantum DXi4700 User’s Guide...

  • Page 162: Chapter 7: Status

    OST Status Activity Log Status The Status page allows you to view status information for the DXi4700 hardware as well as disk usage information. Note: Status information is gathered by the system every two minutes. To access the Status pages, click the Status menu.

  • Page 163: Hardware

    Activity Log on page 178 Hardware The Hardware page allows you to view information about the hardware components of the DXi4700. You can view the overall status of the node as well as detailed status information for components such as the system board, host bus adapters, network ports, and storage arrays.
  • Page 164 The overall status of the main component. Details The Details page allows you to view detailed information about the hardware components of the DXi4700. To access the Details page, on the Hardware page, click the Details tab. Use the Details page to view information for the following components:...
  • Page 165 The System Board page displays the following information: Component The name of the component on the system board. Type The component type (Sensor, Fan, or Power Supply). Value The value reported by the sensor or component. Quantum DXi4700 User’s Guide...
  • Page 166 The Host Bus Adapters page allows you to view information about installed Fibre Channel or SAS cards and their ports. Note: The Host Bus Adapters page displays only on DXi4700 configurations that include a Fibre Channel card. To access the Host Bus Adapters page, on the Details page, click the Host Bus Adapters tab (see Figure 107 below).

  • Page 167: Firmware Version

    Down - (Green) The port is not connected. Network Ports The Network Ports page allows you to view information about Ethernet ports in the system. The DXi4700 includes three or more Ethernet ports (depending on the configuration). To access the Network Ports page, on the Details page, click the Network Ports tab (see Figure 108 below).

  • Page 168: Disk Usage

    The Disk Usage page allows you to view information about free and used disk space on the system. You can also view data reduction statistics. To access the Disk Usage page, click the Status menu, and then click the Disk Usage tab (see Figure 110 on the next page). Quantum DXi4700 User’s Guide...
  • Page 169 The disk space that is occupied by outdated deduplicated data and which will be automatically reused if additional space for new deduplicated data is needed. Note: For optimal system performance, Quantum recommends keeping the amount of Available disk space at 20% or more.
  • Page 170 Replication, or incoming data from Failback replication. NFS Deduplicated Shares (DXi4700 NAS and Multi-Protocol configurations only) The amount of data stored in deduplicated shares configured in Network File System (NFS) format for Linux systems. This includes incoming data from Directory/File Based Replication, and incoming data from Failback replication.

  • Page 171: Vtl Status

    The Physical View page allows you to view a physical representation of the virtual components in a VTL. You can view information about virtual tapes drives, storage slots, and cartridges. To access the Physical View page, on the VTL Status page, click the Physical View tab (see Figure 111 on the next page). Quantum DXi4700 User’s Guide...
  • Page 172 Click a tape drive to view detailed information about the drive. Storage and I/E Slots The Storage Slots and I/E Slots sections displays information about the virtual cartridges located in the storage and I/E slots: The following information is displayed for each cartridge: Quantum DXi4700 User’s Guide...
  • Page 173 You can also view information about used space in the partition. To access the Logical View page, on the VTL Status page, click the Logical View tab (see Figure 112 below). Figure 112: Logical View Page Quantum DXi4700 User’s Guide...

  • Page 174: Performance View

    Use the Performance View page to view information about the throughput of VTL partitions. You can also view performance for virtual tape drives. To access the Performance View page, on the VTL Status page, click the Performance View tab (see Figure 113 on the next page). Quantum DXi4700 User’s Guide...

  • Page 175: Accent Status

    Use the Accent Status page to view statistics for DXi Accent and NAS Application Specific (Oracle RMAN) activity that occurred in the previous minute. To access the Accent Status page, click the Status menu, and then click the Accent tab (see Figure 114 on the next page). Quantum DXi4700 User’s Guide...
  • Page 176 The amount of data received by all Ethernet ports (in MB/s). This amount represents the reduced size of the data protected by the DXi (after deduplication and compression on the media server). Bandwidth Reduction The percentage by which network bandwidth utilization was reduced by using RMAN or enabling Accent. Quantum DXi4700 User’s Guide...

  • Page 177: Ost Status

    The amount of data received by all Ethernet ports (in MB/s). This amount represents the reduced size of the data protected by the DXi (after deduplication and compression on the media servers). Bandwidth Reduction The percentage by which network bandwidth utilization was reduced by using optimized duplication. Quantum DXi4700 User’s Guide...

  • Page 178: Activity Log

    Deleting Logged Activities on page 180). Download the activity log in XML format (see Downloading the Activity Log on page 180). Viewing Logged Activities The Administrative Activity Log list displays the following information for each entry: Quantum DXi4700 User’s Guide...
  • Page 179 Figure 117: Activity Log View Controls Enabling or Disabling Activity Logging By default, activity logging is enabled on the DXi4700. Use the toolbar above the Administrative Activity Log list to enable or disable activity logging (see Figure 118 on the next page).
  • Page 180 Use the toolbar above the Administrative Activity Log list to save the activity log in XML format. You can then open the log file in another program that is compatible with XML. To download the activity log, click Download Log. Specify a location to save the file, and then click OK or Save. Quantum DXi4700 User’s Guide...

  • Page 181: Chapter 8: Alerts

    Service Tickets on page 183 © 2017 Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

  • Page 182: Admin Alerts

    Chapter 8: Alerts Admin Alerts The Admin Alerts page allows you to view and work with administration alerts. The DXi4700 generates an administration alert when the condition of the system has changed, such as going from the offline state to the online state.

  • Page 183: Service Tickets

    A service ticket contains detailed information about the problem and, if appropriate, steps you can take to resolve it. If the DXi4700 detects that the problem is resolved, the system automatically closes the service ticket. You can also manually close a service ticket after the problem is corrected.
  • Page 184 Note: Click a column heading to sort the rows in the table by that column. Click the column heading again to reverse the sort order. Tasks Use the Service Tickets page to perform the following tasks: Quantum DXi4700 User’s Guide...
  • Page 185 (see Figure 121 on the next page). Note: The time indicated in the service ticket may not match the DXi4700 system time. Quantum DXi4700 User’s Guide...
  • Page 186 The recommended actions display in a new Web browser window (see Figure 122 on the next page). Follow the instructions to resolve the problem. When you are finished, click the close button [x] on the upper right corner of the window. Quantum DXi4700 User’s Guide...
  • Page 187 Modify a service ticket to add additional information to the ticket, for example, troubleshooting steps you have taken or a record of calls made to Quantum customer support. The additional information is saved with the service ticket and remains associated with the ticket even after it is closed.
  • Page 188 Send a service ticket to send the ticket details to an e-mail address. You can also add optional comments to the e-mail. Note: To enable the DXi4700 to send e-mail, you must specify an outgoing e-mail server (see Server on page 277).
  • Page 189 1. In the list of service tickets, click the ticket number. 2. Click Analysis at the bottom of the page. 3. The Ticket Analysis section displays at the bottom of the page.. 4. Select the Close Ticket check box. 5. Click Apply. Quantum DXi4700 User’s Guide...

  • Page 190: Chapter 9: Configuration

    System Contacts DXi4700 Configuration Overview The Configuration page allows you to configure the features of the DXi4700, including storage presentation, data replication, path to tape, system settings, and notifications. To access the Configuration page, click the Configuration menu. Quantum DXi4700 User’s Guide...

  • Page 191: Nas Configuration

    The NAS page allows you to configure the DXi4700 to present its storage capacity as NAS (network attached storage) shares that are compatible with standard backup applications. You can create NAS shares for use with Windows or Linux networks. You can also join the DXi4700 to a Windows domain or workgroup and manage users.

  • Page 192: Nas Summary

    Advanced Setting on page 205 NAS Summary The NAS Summary page allows you to manage NAS shares on the DXi4700. You can view information about existing shares, add or edit shares, and delete shares. To access the NAS Summary page, on the NAS page, click the Summary tab (see...
  • Page 193 Chapter 9: Configuration NAS Configuration shares on the DXi4700: Shares The number of shares that have been added to the system. Maximum The maximum number of shares that can be added to the system. The number of existing shares configured to use the NFS protocol (for Linux networks).
  • Page 194 Adding a NAS Share Add a NAS share to present the storage capacity of the DXi4700 as a NAS share that is compatible with standard backup applications. You can add up to 128 shares. When you add a share, you must specify whether it uses the NFS protocol (for Linux networks) or the CIFS/SMB protocol (for Windows networks).
  • Page 195 If selected, you cannot see the share when browsing the network. Enable deduplication (CIFS/SMB/NFS shares only) Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Additional Information Data deduplication is enabled by default. You cannot enable or disable data deduplication after the share is added.
  • Page 196 Note: If you are editing a share, only the Description, Enforce read-only access, Hide from network browsing, and Allow all users to access this share options can be changed. Description (Optional) Enter a brief description of the share. Quantum DXi4700 User’s Guide...
  • Page 197 Deleting a NAS Share Delete a NAS share if it is no longer needed. When you delete a share, all data stored on the share is lost, and any schedules associated with the share are deleted. Quantum DXi4700 User’s Guide...

  • Page 198: Windows Domain

    SMB. To use a NAS share configured for the CIFS/SMB protocol on a Windows network, you must first join the DXi4700 to a workgroup or a domain. After you join the DXi4700 to a workgroup or a domain, CIFS/SMB shares are available for use on the Windows network.
  • Page 199 Joining a Windows Workgroup Join a Windows workgroup to add the DXi4700 to a workgroup on a Windows network. After you join a workgroup, CIFS/SMB shares are available for use on the Windows network. To join a Windows workgroup: 1.

  • Page 200: Share Access

    Disjoining a Workgroup or Domain Disjoin a workgroup or a domain to remove the DXi4700 from a Windows workgroup or domain. After you disjoin the workgroup or domain, CIFS/SMB shares are no longer available for use on the Windows network To disjoin a workgroup or domain, click Disjoin.
  • Page 201 Administrators on the next page). Add a workgroup user or a share administrator (see Adding a Workgroup User or Share Administrator on the next page). Edit a workgroup user (see Editing a Workgroup User on page 203). Quantum DXi4700 User’s Guide...
  • Page 202 Deleting a Workgroup User or Share Administrator on page 204). Workgroup Users or Share Administrators If the DXi4700 is joined to a Windows workgroup, the Workgroup Users section displays the following information about workgroup users: Username The name of the workgroup user.
  • Page 203 Use the MMC (Microsoft Management Console) to manage users (see ADS Share Permissions on page 205). Editing a Workgroup User Edit a workgroup user to change the user's password or description, or to change the user's administrator privileges. Quantum DXi4700 User’s Guide...
  • Page 204 Delete a workgroup user or share administrator if the user or administrator no longer needs to access CIFS/SMB shares. To delete a workgroup user or share administrator, select the user or administrator and click Delete.You can select multiple users or administrators to delete at once. Quantum DXi4700 User’s Guide...

  • Page 205: Advanced Setting

    NAS Configuration ADS Share Permissions To manage user access to CIFS/SMB shares when the DXi4700 is joined to a Windows domain, use the MMC (Microsoft Management Console). Log onto the MMC on the domain controller and access a share's properties to set share permissions for users.

  • Page 206: Vtl Configuration

    2. Click Apply. VTL Configuration The VTL page allows you to configure the DXi4700 to present its storage capacity as VTL (virtual tape library) partitions that are compatible with standard backup applications. You can add virtual tape drives and storage slots to VTL partitions, as well as create and work with virtual tape cartridges. You can also map partitions to hosts.
  • Page 207 Changing Partition Mode on page 215). Partition List The Partition List section displays the following information for all VTL partitions on the DXi4700: Available Partitions The number of partitions that have been added to the system and the maximum number of partitions that can be added.
  • Page 208 Click a column heading to sort the rows in the table by that column. Click the column heading again to reverse the sort order. Click the Information button [i] next to a partition to display detailed information about the partition and recent replication activity. Quantum DXi4700 User’s Guide...
  • Page 209 Adding a VTL Partition Add a VTL partition to present the storage capacity of the DXi4700 as a VTL partition that is compatible with standard backup applications. You can add up to 64 partitions. When you add a partition, you must specify the type of physical library to emulate and configure virtual tape drives and storage slots.
  • Page 210 Chapter 9: Configuration VTL Configuration Figure 136: Add VTL Partition & Replication Settings Page 2. Under Partition Settings, enter information about the partition: Name Enter the name of the VTL partition. Quantum DXi4700 User’s Guide...
  • Page 211 Quantum PX500 or Quantum PX720 ATL M2500, ATL P1000, or ATL P7000 If you select a library such as the ATL P1000 or ATL P7000, the DXi4700 appears as the selected library to the host and backup application. If you select DXi4700, the host and backup application recognize the device as a DXi4700.
  • Page 212 Enable deduplication Select the check box to enable data deduplication. Quantum recommends that you enable data deduplication to optimize disk usage. Note: Data deduplication is enabled by default. You cannot enable or disable data deduplication after the partition is added.
  • Page 213 2. If the partition is online, click Offline to take the partition offline. To edit a partition, it must be offline. 3. Under Partition Settings, enter information about the partition: Note: If you are editing a partition, only the Library Model, Number of Storage Slots, and Number of Virtual Tape Drives options can be changed. Quantum DXi4700 User’s Guide...
  • Page 214 Quantum PX500 or Quantum PX720 ATL M2500, ATL P1000, or ATL P7000 If you select a library such as the ATL P1000 or ATL P7000, the DXi4700 appears as the selected library to the host and backup application. If you select Quantum DXi4700, the host and backup application recognize the device as a Quantum DXi4700.

  • Page 215: Media

    Note: Taking a partition offline might disrupt backup operations. Media The Media page allows you to manage virtual tape cartridges in VTL partitions on the DXi4700. Backup applications can write data to virtual tape cartridges just as they would to physical media.
  • Page 216 Chapter 9: Configuration VTL Configuration Note: It is possible to oversubscribe space on the DXi4700. In this case, the total capacity of all media is more than the capacity of the DXi. For guidance on selecting media quantity and size, see Virtual Media—How Many and What Size? on page...
  • Page 217 VTL partitions. You can also configure cartridges to be write protected to prevent access. To access the Media Actions page, on the Media page, click the Actions tab (see Figure 139 on the next page). Quantum DXi4700 User’s Guide...
  • Page 218 The table displays the following information for all virtual tape cartridges in the partition: Barcode The barcode number of the cartridge. Type The cartridge type (LTO or SDLT). Partition The partition where the cartridge is located. The write protect status of the cartridge (Write Enabled or Write Protected). Quantum DXi4700 User’s Guide...
  • Page 219 Exported - Virtual media with no data that has been exported from a partition. Media has to be in this state before it can be deleted from the DXi4700. Pool - The type of cartridge pool such as application, cleaning, service, or unknown.
  • Page 220 Remote Host Access on page 223). Caution: Moving a virtual tape cartridge might disrupt backup jobs. To access the Media Move page, on the Media page, click the Move tab (see Figure 140 on the next page). Quantum DXi4700 User’s Guide...
  • Page 221 Select the number of rows to display in the Show drop-down box. 7. In the Destination Location drop-down box, select the type of location you want to move the cartridge to (Drive, Storage Slot, I/E Slot). 8. Select the destination location to move the cartridge to. Quantum DXi4700 User’s Guide...
  • Page 222 2. If the partition is online, click Offline to take the partition offline. To unload media, the partition must be offline. 3. In the Show Location drop-down box, select the type of location you want to unload cartridges from (Drive, I/E Slot). Quantum DXi4700 User’s Guide...

  • Page 223: Remote Host Access

    Fibre Channel Host Bus Adapters (HBAs) - Data Payload Size The Fibre Channel HBAs used on the DXi4700 have a maximum data payload size per frame of 2048 bytes. The Fibre Channel specification allows a maximum data payload size of 2112 bytes per frame.
  • Page 224 Host access groups allow backup hosts to access virtual devices on a DXi4700. A host access group is associated with a partition, a host (a Fibre Channel initiator on the SAN), and a target (a Fibre Channel port on the DXi4700).
  • Page 225 Adding a Remote Host Access Group Add a host access group to associate a VTL partition with a host (a Fibre Channel initiator on the SAN) and a target (a Fibre Channel port on the DXi4700). To add a host access group: 1.
  • Page 226 SAN. The CCL is accessible to hosts only through LUN 0. Caution: If you are not sure if you should use CCL, contact Quantum Customer Support before you enable this option.
  • Page 227 Note: If you are editing a host access group, you cannot change the Group Name, Partition, Host, or Target. Figure 145: Edit Remote Host Mapping Page 2. (Optional) Select the Use CCL check box to use the Command and Control LUN. Quantum DXi4700 User’s Guide...
  • Page 228 SAN. The CCL is accessible to hosts only through LUN 0. Caution: If you are not sure if you should use CCL, contact Quantum Customer Support before you enable this option.
  • Page 229 1. Click Discover Remote Hosts to list all hosts that are known to the DXi4700. A host is made known to the DXi4700 if you enter the host ID on this page, or if the host logs on to one or more Fibre Channel target ports.
  • Page 230 A reset causes the ports to go through LIP (Loop Initialization Protocol). Target Usage Use the Target Usage page to view current target and device mappings for the DXi4700. To access the Target Usage page, on the Host Access page, click the Target Usage tab (see...

  • Page 231: Ost Configuration

    (VMC and VTDs) mapped to the port. OST Configuration The OST page allows you to configure the DXi4700 to present its storage capacity as storage servers using OpenStorage (OST) technology. You can add one or more Logical Storage Units (LSUs) to a storage server.

  • Page 232: Replicating Ost Data

    Manage Remote Users on page 246 Target IP Mapping on page 249 DXi Accent on page 252 Replicating OST Data The DXi4700 can replicate (duplicate) OST data to another DXi using the following methods: Replication Method Description Optimized Duplication With optimized duplication, backup images on a storage server can be replicated to another storage server on a DXi that resides in the same NetBackup domain.
  • Page 233 NetBackup domains. This differs from optimized duplication, which occurs between two LSUs residing within the same NetBackup domain. Note: For more information about configuring the DXi4700 for optimized duplication or Automatic Image Replication, see the DXi-Series NetBackup and Backup Exec OST Configuration Guide (6- 67079).

  • Page 234: Storage Servers

    Figure 150: Setting Up OST Automatic Image Replication Storage Servers The Storage Servers page allows you to manage OST storage servers on the DXi4700. You can view information about existing storage servers, add or edit storage servers, and delete storage servers.
  • Page 235 Delete a storage server from the system (see Deleting_Storage_Server). Storage Server List The Storage Server List displays the following information for all storage servers on the DXi4700: Storage Servers The number of storage servers that have been added to the system.
  • Page 236 Adding a Storage Server Add a storage server to present the storage capacity of the DXi4700 as LSUs that are compatible with backup applications that support OST. You can add up to 100 storage servers. When adding a storage server, you must also add an LSU to the storage server.
  • Page 237 (Optional) Enter a brief description of the storage server. Enter the maximum number of connections allowed to the storage server. To disable OST, Connections enter 0 connections. To enable OST, enter 3 to 65536 connections. Note: Quantum recommends setting Max Connections to 300. Quantum DXi4700 User’s Guide...
  • Page 238 LSU Name - Enter the name of the LSU. Physical Capacity - Enter the physical capacity of the LSU (1 to 1048576 GB). Note: Quantum recommends setting LSUs to maximum size (1048576 GB) because spanning them on a backup is not possible.
  • Page 239 To edit a storage server: 1. Select the storage server and click Edit. The Edit Storage Server page displays (see Figure 152 below). Figure 152: Edit Storage Server Page 2. Enter information about the storage server: Quantum DXi4700 User’s Guide...
  • Page 240 Note: If you deleted the storage server from Veritas NetBackup or Veritas Backup Exec, you must wait several minutes before deleting the storage server from the DXi4700. To delete a storage server: 1. Select the storage server in the Storage Server List.

  • Page 241: Lsu

    The LSU page allows you to manage the logical storage units (LSUs) contained on OST storage servers on the DXi4700. You can view information about existing LSUs, add or edit LSUs, and delete LSUs. To access the LSU page, on the OST page, click the LSU tab (see Figure 153 below).
  • Page 242 Adding an LSU Add an LSU to a storage server to present the storage capacity of the DXi4700 as an LSU that is compatible with backup applications that support OST. You can add an LSU with a specific capacity, or you can add an LSU that uses the available capacity of the DXi4700.
  • Page 243 LSU Name - Enter the name of the LSU. Physical Capacity - Enter the physical capacity of the LSU (1 to 1048576 GB). Note: Quantum recommends setting LSUs to maximum size (1048576 GB) because spanning them on a backup is not possible.
  • Page 244 Edit an LSU to change its capacity, description, or automatic image replication settings. To edit an LSU: 1. Select the LSU and click Edit. The Edit Logical Storage Unit page displays (see below). Edit Logical Storage Unit Page Quantum DXi4700 User’s Guide...
  • Page 245 4. If Automatic Image Replication is enabled, select the replication target you want to replicate images to. (You can select only a single target.) When images are replicated, data will be sent to the selected target. 5. If Automatic Image Replication is enabled, specify the following information: Quantum DXi4700 User’s Guide...

  • Page 246: Manage Remote Users

    Delete an LSU if it is no longer needed. When you delete an LSU, all data stored on the LSU is lost. Note: If you deleted the LSU from Veritas NetBackup or Veritas Backup Exec, you must wait several minutes before deleting the LSU from the DXi4700. To delete an LSU: 1.
  • Page 247 Add a remote user to create OST user credentials for use with OST AIR. When you enable Automatic Image Replication for an LSU, you specify a remote user. The remote user credentials on the source DXi must match the local user credentials on the target (remote) DXi. To add a remote user: Quantum DXi4700 User’s Guide...
  • Page 248 Editing a Remote User Edit a remote user to change the user's password or description. To edit a remote user: 1. Select the user and click Edit. The Edit Remote Credentials window displays (see below). Edit Remote Credentials Quantum DXi4700 User’s Guide...

  • Page 249: Target Ip Mapping

    (Optimized duplication can optionally use the replication channel.) When a data IP address is mapped to a replication IP address, OST traffic that is sent to one of the IP addresses is routed to the other IP address as necessary. Quantum DXi4700 User’s Guide...
  • Page 250 DXi and target DXi. Quantum does not recommend mapping multiple data IP addresses to a single replication IP address. If you have mapped multiple data IP addresses and the routing is not working, try removing the additional data IP addresses, and map only a single data IP address.
  • Page 251 The replication IP address to map the data IP address to. 3. Click Apply. Editing a Mapped IP Address Edit a mapped IP address to route traffic sent to the target data IP address to a different replication IP address. To edit a mapped IP address: Quantum DXi4700 User’s Guide...

  • Page 252: Dxi Accent

    Use the Accent page to enable or disable Accent. Quantum’s Accent software accelerates backups and reduces network bandwidth requirements by distributing deduplication between the backup server and the DXi. OST data sent from the media server to the DXi4700 can be encrypted using AES (Advanced Encryption Standard) encryption methods.

  • Page 253: Replication Configuration

    The Replication Configuration page allows you to configure and manage replication targets and allowed replication sources on the DXi4700. A source sends replicated data to 1 or 2 targets, and a target receives replicated data from up to 10 sources. A DXi4700 can act as both a source and a target.
  • Page 254 The Target DXis list displays the following information for each target DXi: Target The IP address of the target system that the DXi4700 is configured to send data to. Status The replication status of the DXi4700. For a detailed description of all possible...
  • Page 255 Adding a Replication Target Add a replication target to configure the DXi4700 to send replicated data to that target. You can add up to two targets. After you add a target, you can enable replication to that target for a NAS share or VTL partition.
  • Page 256 If the target system is at DXi 2.1 Software or higher, the Source IP field is not required. If the target system is at DXi 2.0.1.x Software or below, then you must enter the IP address by which the target system recognizes the source system. The default value is 0.0.0.0. Quantum DXi4700 User’s Guide...
  • Page 257 3. In the Encryption drop-down box, select the type of encryption to use when sending replication data to the target system (None, 128-bit, 256-bit, or TLS with AES 256). Important Information AES encryption options are available only if the Data-in-Flight license is installed (see License Keys on page 349). Quantum DXi4700 User’s Guide...
  • Page 258 6. Under Target DXis, select the target and click Resume to pause replication. Deleting a Replication Target Delete a replication target if the DXi4700 no longer needs to send replicated data to that target. After the target system is deleted, the DXi4700 will no longer send replicated data to that system.
  • Page 259 (The currently active replication throttle rate appears on the Home page under Current Activity.) To enable system replication throttling: 1. Under Target DXis, click the box next to Throttling. The Replication Throttle window displays (see Figure 162 on the next page). Quantum DXi4700 User’s Guide...
  • Page 260 Click the top banner row of the list to collapse or expand the list. Click the arrow to the right of a column heading and select Sort Ascending or Sort Descending to sort the rows in the table by that column. Quantum DXi4700 User’s Guide...
  • Page 261 Adding a Replication Source Add a system to the list of replication sources to allow it to send replicated data to the DXi4700. You must add a source system to the list of allowed replication sources on the target DXi before you configure the source DXi to send replicated data to the target.

  • Page 262: Ptt Configuration

    DXi. This can cause the target DXi to fill up more quickly. PTT Configuration The PTT page allows you to configure the path to tape (PTT) feature of the DXi4700. There are two types of path to tape: Backup application specific path to tape allows you to move data from the DXi to physical tape cartridges in an attached physical tape library using an NDMP (Network Data Management Protocol) connection.

  • Page 263: Physical Device Discovery

    Chapter 9: Configuration PTT Configuration Additional Information Path to tape is available only on the DXi4700 Multi-Protocol configuration. DXi4700 Multi-Protocol supports a maximum of three tape devices. For information about working with storage servers and LSUs, see OST Configuration on page 231.
  • Page 264 To discover an attached physical tape library and tape drives, click Scan. Attached physical libraries display in the list. To enable or disable a physical library, select it in the list, and then click Enable or Disable. (You can also right-click a library to enable or disable it.) Quantum DXi4700 User’s Guide...

  • Page 265: Scheduler

    To update the libraries or drives list with the latest information, click Refresh. Scheduler The Scheduler page allows you to manage scheduled events on the DXi4700, including replication and replication throttling, e-mail reports, healthchecks, and space reclamation. With schedules, you specify when certain events should occur, and the system automatically performs those events at the specified time.
  • Page 266 Partition for Replication on page 269). Configure replication throttle events (see Scheduling Replication Throttling on page 269). Configure the DXi4700 to send status and configuration reports (see Scheduling E-mail Reports on page 270). Configure the DXi4700 to run healthchecks (see Scheduling Healthchecks on page 271).
  • Page 267 Open the series to edit the entire recurring series, and then click OK. You cannot edit an event that occurred in the past. You can also right-click an existing event to see options for editing an event. Quantum DXi4700 User’s Guide...
  • Page 268 5. (Required for healthchecks and space reclamation) Specify when and how often the event reoccurs (see Setting Recurrence for a Scheduled Event on page 272). 6. Click Apply. 7. Refresh the browser window to make sure the event settings are applied. Quantum DXi4700 User’s Guide...
  • Page 269 6. Click Apply. Scheduling Replication Throttling During replication throttling, the DXi4700 limits the amount of source replication data it sends to not exceed a specified maximum bandwidth. Schedule replication throttling to control the amount of network bandwidth used by source replication at certain times. For example, you might configure replication throttling to occur during planned backup times to avoid network contention.
  • Page 270 Kb/s or Mb/s in order to correctly compare it to the observed values. Scheduling E-mail Reports The DXi4700 can automatically generate a report with system status data or with configuration data and send it to all configured e-mail recipients. Quantum DXi4700 User’s Guide...
  • Page 271 Chapter 9: Configuration Scheduler Note: To enable the DXi4700 to send e-mail, you must specify an outgoing e-mail server (see Server). In addition, you must specify one or more recipients (see Email ReportsEmail). To configure a schedule for e-mail reports: 1.

  • Page 272: Notifications

    The event or series is deleted from the schedule and will no longer occur. Notifications The Notifications page allows you to manage the methods the DXi4700 uses to send notifications. The DXi4700 can send notifications by e-mail, or using SNMP (Simple Network Management Protocol).

  • Page 273: Email

    The Email page contains the following tabs: Recipients The Recipients page allows you to manage the e-mail recipients the DXi4700 sends notifications to. You can add, edit, and delete e-mail recipients, and you can specify the types of notifications to send.
  • Page 274 Add an e-mail recipient to send notifications about administration alerts or service tickets to the recipient by e-mail. To add an e-mail recipient: 1. Click Add. The Add Email Recipient page displays (see Figure 169 below). Figure 169: Add Email Recipient Page 2. Enter information about the recipient: Quantum DXi4700 User’s Guide...
  • Page 275 Low service tickets indicate that a minor problem occurred and needs to be resolved, but the operation and performance of the DXi4700 are not significantly affected. 3. Select the Enable notification check box to enable sending of notifications to the recipient.
  • Page 276 High - Send e-mail notifications for High service tickets. High service tickets indicate that a critical problem has occurred and needs to be resolved immediately. The operation and performance of the DXi4700 are degraded, and there is a risk of system failure or data loss.
  • Page 277 4. Click Apply. Deleting an E-mail Recipient Delete an e-mail recipient if you no longer want the DXi4700 to send e-mail notifications to the recipient. To delete an e-mail recipient, select the recipient and click Delete. Note: You can select multiple recipients to delete at once.
  • Page 278 4. (Recommended) Select the Enable automatic emails to Quantum check box to periodically send system configuration and status information to Quantum, including any software upgrades you have installed using the Software Upgrade Utility. Quantum Support can use this information to provide a better support experience in the future.
  • Page 279 Note: To enable the DXi4700 to send e-mail, you must specify an outgoing e-mail server (see Server on page 277).

  • Page 280: Snmp

    SNMP compliant devices, called agents, store data about themselves in Management Information Bases (MIBs) and return this data to the SNMP requesters. You can configure the DXi4700 to act as an agent and send traps to a specified destination. You can also add SNMP community information.
  • Page 281 Test on page 289 Destinations The Destinations page allows you to manage the destinations the DXi4700 sends SNMP traps to. You can add, edit, and delete SNMP destinations, and you can specify the types of traps to send. To access the Destinations page, on the SNMP page, click the Destinations tab (see Figure 175 below).
  • Page 282 The traps the DXi4700 sends to the destination (Failure, Warning, Informational, Available, or Unavailable). Adding a Destination Add an SNMP destination to send traps from the DXi4700 to the destination. Note: You can add up to 5 destinations. To add a destination: 1.
  • Page 283 Sends a trap when the system transitions from an available to an unavailable state. 4. Click Apply. Editing a Destination Edit an SNMP destination to change the name of the destination or the types of traps the DXi4700 sends to the destination. To edit a destination: 1.
  • Page 284 4. Click Apply. Deleting a Destination Delete an SNMP destination if you no longer want the DXi4700 to send traps to the destination. To delete a destination, select the destination and click Delete. Note: You can select multiple destinations to delete at once.
  • Page 285 IP Address The IP address of the community. Network Mask The network mask of the community. Access Type The access type of the community (Get or Get/Set). Community Status The status of the community (Enabled or Disabled). Quantum DXi4700 User’s Guide...
  • Page 286 Chapter 9: Configuration Notifications Adding a Community Add an SNMP community to include the DXi4700 in a group of devices that are monitored by a common management station. Note: If no communities are defined, the SNMP agent is not accessible.
  • Page 287 Edit an SNMP community to change the IP address or access type for the community. You can also enable or disable the community. To edit a community: 1. Click Edit. The Edit SNMP Community page displays (see Figure 180 on the next page). Quantum DXi4700 User’s Guide...
  • Page 288 If you define a single community and set both the IP address and network mask to 0.0.0.0 (or leave both blank), then IP address-based access control is disabled. In this case, the SNMP agent is accessible from any IP address. Quantum DXi4700 User’s Guide...
  • Page 289 6. Click Apply. Deleting a Community Delete an SNMP community if you no longer want the DXi4700 to belong to a group of devices that are monitored by a common management station. To delete a community, select the community and click Delete.

  • Page 290: System

    FC Initiators and Targets on page 334 Network The Network page allows you to view and change network configuration information for the DXi4700. The DXi4700 uses this information to connect to the network. Network configuration information is entered during initial setup DXi4700. You should consult your network administrator before making any changes to the network settings.
  • Page 291 Configuring the network includes the following major steps: Note: Before configuring the network, work with your network administrator to determine the network settings that will be required to properly integrate the DXi4700 with your company’s network. Configuring General Network Settings...
  • Page 292 Chapter 9: Configuration System The DNS Suffix Search List and DNS IP Addresses cannot be modified if the DXi4700 is currently joined to a Windows domain. To disjoin a Windows domain, see . Hostname The hostname of the DXi4700. The Hostname cannot be blank and must contain only letters [ A–Z, a–z ], numbers [ 0–9 ], and hyphens [ - ].
  • Page 293 3. For each bonded device, specify the bonding mode: Note: To maintain network connectivity, the switch connected to the DXi4700 must be configured to use the same bonding mode. The best time to change the bonding mode on the switch is during the next reboot of your system, after saving the new network settings.
  • Page 294 4. Click Update to save the changes you made to the Bonding Details table. (Clicking Update does not yet apply the new network settings to the DXi4700.) 5. Click Undo to revert to all current Bonding Details changes to the last update.
  • Page 295 3. Click Update to save the changes you made to the Interface Details table. (Clicking Update does not yet apply the new network settings to the DXi4700.) 4. Click Undo to revert to all current Interface Details changes to the last update.
  • Page 296 The gateway of the DXi4700. (This is usually not the same as the default gateway.) 5. If necessary, specify NAT (Network Address Translation) settings for the interface: Note: If the DXi4700 is a replication target and is behind a NAT router, you must configure a NAT IP Address...
  • Page 297 7. Click Update to save the changes you made to the IP Address table. (Clicking Update does not yet apply the new network settings to the DXi4700.) 8. Click Delete to remove IP address information for the selected interface. Or click Undo to revert all current IP Address Table changes to the last update.
  • Page 298 5. Click Update to save the changes you made to the Routing Details table. (Clicking Update does not yet apply the new network settings to the DXi4700.) 6. Click Delete to remove IP routing information for the selected interface. Or click Undo to revert all current Routing Details changes to the last update.
  • Page 299 For network changes to take effect, you must apply the changes, finalize the confirmation, and reboot the system. To apply all changed settings on the Network page to the DXi4700, click Apply at the bottom of the page. Follow the prompts to confirm the changes and reboot the system.
  • Page 300 In this example, you would specify the following routing details for the replication interface on the source DXi: Destination Use the IP address of the target DXi (192.168.10.200). Dest Netmask Use 255.255.255.255. Dest Gateway Use the replication IP address of the source DXi (192.168.10.100). Quantum DXi4700 User’s Guide...
  • Page 301 A green border indicates a port is connected to a network. A red border indicates a port is configured but is not connected to a network. Click Update Port View to update the information on the diagram. Quantum DXi4700 User’s Guide...

  • Page 302: Date & Time

    Date & Time The Date & Time page allows you to set the system date and time of the DXi4700. You can specify a Network Time Protocol (NTP) server to synchronize the system time with, or you can manually enter the date and time.
  • Page 303 Specify the New System Time using the drop-down boxes. 2. In the Timezone drop-down box, select the time zone where the DXi4700 is located. 3. Next to Time Format, select the format to use when displaying times (24 hours or 12 hours).

  • Page 304: Security

    The Local Access page allows you to change the account passwords for the remote management console (GUI). Local Access Levels The DXi4700 has the following access levels for logging onto the remote management console or the GUI: Local Access Level Description...
  • Page 305 Enable or disable GUI access for the service account (Enabling GUI Service Account on page 307). Changing GUI Administrator Password Use the GUI password when logging onto the remote management console as an administrator (see Quantum DXi4700 User’s Guide...
  • Page 306 Passwords can be up to 32 characters. Alphanumeric characters and special characters are allowed. Loss of this password will require Quantum service support. 2. Click Apply. Enabling GUI Monitor Account Use the GUI password when logging onto the remote management console as a monitor (see...
  • Page 307 Passwords can be up to 32 characters. Alphanumeric characters and special characters are allowed. 3. Click Apply. LDAP/AD The LDAP/AD page allows the DXi4700 system to connect to a Lightweight Directory Access Protocol (LDAP) or Active Directory (AD) server (see Figure 190 on the next page).
  • Page 308 An attribute that is commonly used to identify the name of Organizational Unit (OU). Example The SysAdmin group would have cn=sysadmin. Domain Component (DC) The domain of the directory, which often identifies the organization or company. Example Mycompany.com would have a domain of dc=mycompany,dc=com. Distinguished Name (DN) Quantum DXi4700 User’s Guide...
  • Page 309 (default setting is 90 minutes). If the new LDAP domain server is invalid, user credentials from the previous LDAP server will continue to authenticate from the server cache. Alternate Server Domain (Optional) Enter an alternate LDAP/AD domain server Quantum DXi4700 User’s Guide...
  • Page 310 LDAP or AD domain. Example - uid=admin,ou=People,dc=mycompany,dc=com Password Enter the password for the simple authentication. Confirm Password Re-enter the password for the simple authentication. 3. Enter the following Search Strings information: Quantum DXi4700 User’s Guide...
  • Page 311 DXi system (see Test LDAP/AD User on the next page). 6. Click Apply. Changes to LDAP/AD settings forces a log out of the DXi system. Click Yes to continue (see Figure 191 on the next page). Quantum DXi4700 User’s Guide...
  • Page 312 Note: User LDAP/AD setting changes must first be applied before being tested. 1. Click Test User to test the ability of a LDAP/AD user to successfully log into the DXi4700 system. The Test Username and Search Strings dialog box opens (see Figure 194 on the next page).
  • Page 313 3. Click Test. SSL/TLS The SSL/TLS page allows you to enable or disable SSL/TLS on the DXi4700. You can also install a new SSL certificate to replace the Quantum default SSL/TLS certificate. To access the SSL/TLS page, on the Security page, click the SSL/TLS tab (see Figure 195 below).
  • Page 314 Internet by negotiating encryption keys before transmitting data between a client and a server. To establish a secure connection, the DXi4700 must have an encryption key assigned to it by a Certification Authority in the form of a certificate file, private key file, and pass phrase. After you install these components, you can establish a secure connection using the SSL/TLS protocol.

  • Page 315: Data Encryption

    Web site, click Continue. This suppresses the warnings until you restart your Web browser. Firefox and Chrome - If the Secure Connection Failed dialog box displays, click the link at the bottom of the dialog box and follow the instructions to add an exception for your DXi4700. Installing an SSL/TLS Certificate You can purchase and install your own custom SSL/TLS certificate in order to take advantage of server authentication in addition to encrypted communication on the DXi4700.
  • Page 316 The DXi uses the TLS with AES 256 certificate authority as the arbiter of trust. To ensure the security of your data on the DXi blockpool, you must generate your own private certificate authority. Installing new certificates requires a reboot of the system. Figure 197: Data Encryption Page To enable or disable data encryption: Quantum DXi4700 User’s Guide...
  • Page 317 The source DXi key and target DXi key do not need to match, but must meet the following criteria: The target key must be signed by a certificate in the source key. The source key must be signed by a certificate in the target key. Quantum DXi4700 User’s Guide...
  • Page 318 Restore Factory Defaults. Login Session The Login Session page allows you to specify the inactivity timeout for the DXi4700 remote management console. The default timeout is 30 minutes. When the remote management console is inactive for the specified period of time, the user is automatically...

  • Page 319: Manage Users

    Path to Tape (PTT) The following applications are supported for backup application specific path to tape: Veritas NetBackup Veritas Backup Exec EMC Networker Note: EMC NetWorker 8.1 and later do not support Backup Application Specific Path to Tape. Quantum DXi4700 User’s Guide...
  • Page 320 Oracle Secure Backup ASG-Time Navigator Note: You must dedicate a partition within the DXi4700 for use with NetBackup Direct to Tape (Path to Tape). The partition cannot be shared with another backup application. Caution: The virtual media changer and tape drives must be assigned to the backup server (on the SAN) being used for Backup Application Specific path to tape functionality.
  • Page 321 Confirm New Password Enter the password again to confirm it. Description (Optional) Enter a brief description of the authenticated user. 3. Click Apply. Editing an Authenticated User Edit an authenticated user to change the user's password or description. Quantum DXi4700 User’s Guide...

  • Page 322: Client Plug-Ins

    To delete an authenticated user, select the user and click Delete. Note: You can select multiple users to delete at once. Client Plug-Ins Use the Client Plug-In page to download the Quantum the following client plug-ins: Quantum DXi4700 User’s Guide...

  • Page 323: App Environment

    System OST (OpenStorage) RMAN (Oracle Recovery Manager) Note: Running an RMAN and OST Plug-in on the same client is not supported by the DXi4700 system. OST (OpenStorage) OST (OpenStorage) technology allows Veritas NetBackup and Backup Exec to seamlessly integrate with the DXi4700.
  • Page 324 Once licensed and configured, the DAE feature on the DXi4700 allows applications installed in the VM to run in a completely independent environment, and can also access DXi system resources and shares.
  • Page 325 Figure 205: App Environment License Installed Page Additional Information The DXi4700 cannot be configured with both DAE and Veeam. A system reboot will be required to enable/disable DAE or Veeam. A virtual machine (VM) NAS share must be created before DAE is enabled (see...
  • Page 326 Once the reboot is complete the login window will appear (see Figure 207 below). Note: The reboot takes approximately 20 minutes to complete. Figure 207: Login Window 3. Log back into the DXi4700 (see Logging On to the DXi4700 on page Quantum DXi4700 User’s Guide...
  • Page 327 A dialog box appears stating that the system will require a reboot. Click Yes. A reboot banner will display during the reboot. Once the reboot is complete the login window will appear (see Figure 207 on the previous page). Quantum DXi4700 User’s Guide...
  • Page 328 To enable Veeam: 1. Select the Enable Veeam check box (see Figure 209 below). Figure 209: Application Environment - Enable Veeam 2. Select the Allow login with password check box. 3. Enter the following information: Quantum DXi4700 User’s Guide...
  • Page 329 Note: The reboot takes approximately 20 minutes to complete. Figure 210: Login Window 5. Log back into the DXi4700 (see Logging On to the DXi4700 on page 6. Navigate back to the App Specific page (Configuration > System > App Specific). Veeam will...
  • Page 330 Veeam, or the additional memory was installed incorrectly. Contact Quantum Veeam - Add an SSH Public Key Once Veeam is enabled, the Veaam user account may be configured with Secure Shell (SSH) key-based authentication (see Figure 212 on the next page). Quantum DXi4700 User’s Guide...
  • Page 331 Additional Information An alias can be up to 20 characters. Alias must be an alphanumeric string (no spaces or special characters). It is OK to have the same alias for different accounts (CLI Administrator and CLI Viewer). Quantum DXi4700 User’s Guide...
  • Page 332 Figure 214: Sample Public Key Page 4. Click Apply. The new SSH public key appears under the Veeam username (see Figure 215 below). Figure 215: Available Veeam User SSH Public Keys The SSH public key contains the following information: Quantum DXi4700 User’s Guide...

  • Page 333: Redirect Logging

    3. Navigate back to the App Specific page (Configuration > System > App Specific). Veeam will now be disabled. Redirect Logging The Redirect Logging page allows you to redirect the following file logs on the DXi4700 to another system: /var/log/cron /var/log/messages...

  • Page 334: Fc Initiators And Targets

    World Wide Port Numbers (WWPNs). You can also change a Fibre Channel port to initiator or target mode. Note: Fibre Channel ports are available in DXi4700 VTL and Multi-Protocol configurations only. To access the FC Initiators & Targets page, on the System page, click the FC Initiators & Targets tab...

  • Page 335: Contacts

    The Contacts page allows you to enter company information. You can also enter individual contact information for primary and secondary contacts. To access the Contacts page, click the Configuration menu, and then click the Contacts tab. The Contacts page contains the following tabs: Quantum DXi4700 User’s Guide...

  • Page 336: Company

    Primary and Secondary on the next page Company The Company page allows you to enter information about the company and location of the DXi4700. To access the Company page, on the Contacts page, click the Company tab (see Figure 218 below).

  • Page 337: Primary And Secondary

    Primary and Secondary The Primary and Secondary pages allow you to enter information about the primary and secondary contacts for the DXi4700. To access the Primary or Secondary page, on the Contacts page, click the Primary or Secondary tab (see Figure 219 below).

  • Page 338: Chapter 10: Utilities

    Shutdown DXi4700 Utilities Overview The Utilities pages to perform maintenance tasks on the DXi4700, such as generating and downloading diagnostic files, analyzing disk and network performance, managing space reclamation, and securely erasing the system. You can also install license keys, upgrade the system software, and shut down the DXi4700.

  • Page 339: Diagnostics

    The Diagnostics page allows you to generate and download diagnostic files. You can also perform healthchecks to verify the health and integrity of the data deduplication blockpool. The diagnostic files are helpful when troubleshooting problems on the DXi4700. Generate and download the diagnostic files before contacting Quantum customer support.
  • Page 340 The DSET page allows you to generate a DSET report. DSET is a hardware diagnostic utility included with the DXi4700. A DSET report contains an array of status information about the DXi4700 hardware. A Quantum customer support representative can use this information to help identify and diagnose problems.
  • Page 341 3. Click Save or OK to download the file. The DSET report is saved as a compressed zip file to the specified location. 4. Locate the DSET report you downloaded and send it to the e-mail or FTP address provided by Quantum Customer Support.
  • Page 342 To access the Status page, on the Healthchecks page, click the Status tab (see Figure 224 on the next page). Quantum DXi4700 User’s Guide...
  • Page 343 Status The status of the healthcheck (Success or Failed). Note: If running a healthcheck results in the Contact Support status, contact Quantum Customer Support for further assistance. To enable or disable a healthcheck: 1. Select the healthcheck and click Edit.

  • Page 344: Analyzer

    Contact Quantum customer support if a healthcheck fails. Analyzer The Analyzer page allows you to analyze the network and disk performance of the DXi4700. To access the Analyzer page, click the Utilities menu, and then click the Analyzer tab.
  • Page 345 Note: It takes approximately 5 seconds to refresh the results. Settings The Settings page allows you to enable or disable NetServer on the DXi4700. NetServer must be enabled on the target DXi4700 system to perform network analysis with the system (see...

  • Page 346: Space Reclamation

    Note: It takes approximately 5 seconds to refresh the results. Space Reclamation The Space Reclamation page allows you to manage space reclamation activity on the DXi4700. You can start or stop space reclamation. You can also monitor the progress of space reclamation activity.
  • Page 347 110). Caution: For correct system operation, space reclamation must be run at regular intervals (at least once a week). Quantum recommends creating a schedule to automatically run space reclamation (see Scheduling Space Reclamation on page 271). Because space reclamation can affect system performance, avoid running space reclamation during known backup periods.
  • Page 348 Because the system is in a Low Space state, at this time space reclamation cannot be stopped. Wait for space reclamation to finish freeing up disk space. Reclamation Completed - No Candidates To Delete Space reclamation completed, but there were no candidates for reclamation. Quantum DXi4700 User’s Guide...

  • Page 349: License Keys

    Reclaim Disk Space. License Keys The License Keys page allows you to add a license key to the DXi4700 to enable new functionality. You can also view a list of available licenses and see the licenses that are installed on the system.
  • Page 350 Premium Feature Keys on page 352). License Key Information The License Key List displays the following information about licenses that are available for the DXi4700: Name The name of the license. To display details for a license, click the license name. For a description of the licenses that...
  • Page 351 Add a License Key Add a license key to enable or additional storage capacity on the DXi4700. To add a license key, you must first obtain a License Certificate containing an authorization code. To purchase a storage capacity upgrade license, contact your Quantum customer support. You will receive a License Certificate containing an authorization code.
  • Page 352 1. Open two Web browser windows on a computer with Internet access. Note: During this procedure, you can copy and paste required numbers between these two windows. a. In one browser, navigate to the Utilities > License Keys page in the DXi remote management console. Quantum DXi4700 User’s Guide...

  • Page 353: Secure Shred

    The Secure Shred page allows you to securely and permanently erase sensitive data stored on the DXi4700. To securely erase data, first delete files on NAS shares or storage servers, or erase tape cartridges on VTL partitions, then start secure shred. During secure shred, all residual data associated with the deleted files or cartridges is securely erased from the disk drives by performing a single-pass overwrite with zeros.
  • Page 354 The system reboots and begins the secure shred process. This process can take multiple days to complete. 6. To check the status of secure shred, log onto the DXi4700 to view the limited Secure Shred Mode interface (see Figure 233 on the next page).

  • Page 355: Software Upgrades

    After the DXi finishes rebooting, you can resume normal system operation. Software Upgrades Software upgrades allow you to update the software running on the DXi4700 to the latest version. Software upgrades can include new features as well as bug fixes.
  • Page 356 Checking For Software Upgrades The Software Upgrade Utility (accessible from the Home page) allows you to check for available DXi software upgrades and, if available, download and install them. You can also configure the DXi4700 to automatically check for software upgrades.
  • Page 357 Automatically Checking for Upgrades The DXi4700 can automatically check for available software upgrades on a daily basis. If a software upgrade is found, you will be notified by an admin alert as well as by a Quick Tip icon on the Home page,...
  • Page 358 Software Upgrade on the Home page. When the download is complete, a list of pre-upgrade actions displays (see Figure 236 on the next page). These are important actions you should take prior to installing the upgrade. Quantum DXi4700 User’s Guide...
  • Page 359 Unmount all cartridges from VTL partitions using your backup application. Make sure all replication jobs are complete (see Replication on page 122). If replication or synchronization jobs are nearly complete, Quantum recommends allowing them to complete before upgrading. Make sure space reclamation is complete (see Space Reclamation on page 346).
  • Page 360 This will ensure the remote management console displays correctly. Uploading a Software Upgrade File The Software Upgrade page allows you to upload and install a software upgrade file on the DXi4700. Use this upgrade method if the DXi cannot access the Internet.
  • Page 361 If you decide not to install the software upgrade file after uploading it, click Remove on the Utilities > Software Upgrade page to remove the uploaded software upgrade file from the DXi. The Software Upgrade Utility displays (see Figure 239 on the next page). Quantum DXi4700 User’s Guide...
  • Page 362 Address and delete all outstanding administration alerts (see Admin Alerts on page 182). Resolve and close all outstanding service tickets (see Service Tickets on page 183). Note: Quantum recommends taking the following actions before upgrading. Quantum DXi4700 User’s Guide...

  • Page 363: Shutdown

    To access the Shutdown page, click the Utilities menu, and then click the Shutdown tab (see Figure 240 on the next page). Caution: Before shutting down the DXi4700, make sure that all backup and replication jobs (as source and target) are finished, and that space reclamation activity is complete. Quantum DXi4700 User’s Guide...
  • Page 364 Chapter 10: Utilities Shutdown Figure 240: Reboot & Shutdown Page To reboot or shutdown the DXi4700: 1. Under System Action, select an option: Shutdown Shuts down the DXi4700. 2. Click Apply. 3. Close the browser window. DXi Shutdown Time Shutting down the system can take up to 15 minutes. Only the node will completely shut down. When rebooting, the system can take approximately 30 minutes to start up, depending on the amount of installed storage capacity.

  • Page 365: Chapter 11: System Specifications

    This chapter lists specifications of the DXi4700. Refer to the following sections: DXi4700 Physical Characteristics DXi4700 Environmental Specifications DXi4700 Physical Characteristics The following tables provide dimensions and other physical characteristics of the DXi4700 system components: DXi4700 G1 Physical Characteristics on the next page DXi4700 G2 Physical Characteristics on the next page...

  • Page 366: Dxi4700 G1 Physical Characteristics

    Chapter 11: System Specifications DXi4700 Physical Characteristics DXi4700 G1 Physical Characteristics DXi4700 Node DXi4700 Expansion Module (JBOD) Height 2U, 3.4 inches (8.7 cm) 3.4 inches (8.7 cm) 17.5 inches (44.4 cm) 17.6 inches (44.6 cm) Width (side to side) 28.6 Inches (72.6 cm) 23.7 inches (60.2 cm)

  • Page 367: Dxi4700 Storage Capacity

    * Usable storage capacity can be upgraded at any time after purchase by adding a storage capacity upgrade license to enable installed hardware capacity, or by adding additional hardware capacity to the system. For information about upgrade options, see the DXi4700 Capacity Upgrade Guide (6-68107), or contact your Quantum sales representative.
  • Page 368 Ethernet Cables 3. 10GbE Copper (Twinax) Cable 4. 10GBase-T CAT6 Cable (DXi4700 VTL and Multi-Protocol configurations only) 1 to 2 Fibre Channel Fibre Channel Drops connections for data transfer. Node - 2 USA type 3-prong power outlets (Nema 5-15) or 2 C13 type 3-prong Power Outlets power outlets (IEC320 C13).

  • Page 369: Dxi4700 Interfaces

    (Optional) 2 ports 10 GBase-T CAT6 Ethernet: RJ45 connector (VTL and Multi-Protocol) 2-4 ports 8 Gb Fibre Channel: LC connector DXi4700 systems can contain either the optional 10 GbE Ethernet or 10 GBase-T CAT6 Ethernet hardware, but not both. Quantum DXi4700 User’s Guide...

  • Page 370: Dxi4700 G1 Power Requirements

    Chapter 11: System Specifications DXi4700 Physical Characteristics DXi4700 G1 Power Requirements DXi4700 Power Requirements Two (2) hot-swappable redundant power supplies Power Supplies and Node Cords Expansion Module Two (2) USA type 3-prong power cords with (JBOD) IEC320 C13 to Nema 5-15 connectors:...
  • Page 371 4.7A @ 240V 16.1A @ 100V Expansion Module (JBOD) 4.7A @ 240V 4.4A @ 100V Maximum Operating Node 1.8A @ 240V 440W 1501 BTU/Hr 2.5A @ 100V Expansion Module (JBOD) 1.2A @ 240V 264W 901 BTU/Hr Quantum DXi4700 User’s Guide...

  • Page 372: Dxi4700 G2 Power Requirements

    Chapter 11: System Specifications DXi4700 Physical Characteristics DXi4700 G2 Power Requirements DXi4700 Power Requirements Two (2) hot-swappable redundant power supplies Power Supplies and Node Cords Expansion Module Two (2) USA type 3-prong power cords with (JBOD) IEC320 C13 to Nema 5-15 connectors:...

  • Page 373: Dxi4700 Environmental Specifications

    (JBOD) 1.1A @ 240V 244W 9831 BTU/Hr Caution: To safeguard backups in the event of a power outage, Quantum recommends that you connect the DXi4700 to a UPS (uninterruptable power supply). DXi4700 Environmental Specifications DXi4700 G1 Environmental Specifications DXi4700 Climatic Environment...
  • Page 374 Operating –16m to 3048 m (–50 to 10,000 ft) Shipping and –16m to 10,600 m (–100 to 35,000 ft) storage DXi4700 Vibration and Shock Sine Operating Random 0.26 G’s, 5–350 Hz, Operational axis 10 minutes, psd: 0.0002 G2/Hz Vibration Non- Random 0.5 G’s, 5–350 Hz, Operational axis 10 minutes, psd: 0.0007 G2/Hz...
  • Page 375 IEC 61000-4-5 (Ed. 2.0 2005-11) - Surge Immunity EN55024: IEC 61000-4-6 (Ed. 2.2 2006-05) - Conducted RF Immunity 1998 IEC 61000-4-8 (Ed. 1.1 2001-03) - Magnetic Field +A1: 2001 IEC 61000-4-11 (Ed. 2.0 2004-03) - AC Dips and Interrupts +A2:2003 KN24 Quantum DXi4700 User’s Guide...

  • Page 376: Dxi4700 G2 Environmental Specifications

    Operating 10° to 35°C (50° to 95°F) with a maximum temperature gradient of 20°C per hour Note: 35°C (95°F) is the maximum temperature for the DXi4700 at sea level. For every 1,000 feet (305 meters) of altitude, the maximum temperature is reduced by 0.9°C.
  • Page 377 +A2:2003 KN24 Caution: The DXi4700 system is designed to be installed in a rack enclosure. Ensure that the operating temperature inside the rack enclosure does not exceed the maximum rated ambient temperature. Do not restrict air flow to the DXi components.

  • Page 378: Chapter 12: Troubleshooting

    Common Problems and Solutions DXi4700 Status and Problem Reporting To maintain system health and help you identify and correct problems that occur, the DXi4700 constantly performs the following actions: To maintain system health and help you identify and correct problems that occur, the DXi4700 constantly performs the following actions: Monitors the system software and hardware components.

  • Page 379: General Troubleshooting

    If the component associated with the problem does not have an open service ticket, the DXi4700 opens a service ticket for the component and reports the problem in a service ticket. If the problem reoccurs, the DXi4700 logs the number of times that it detects the problem in the existing report.

  • Page 380: Downloading A System Diagnostics File

    Table 1 below describes problems that can occur during system start-up. Table 1: Start-up Problems Problem Corrective Action FATAL ERROR Unable to start Contact your Quantum Customer Support representative (see Getting More SNFS! Information or Help). Message displays. FATAL ERROR Unable to start...
  • Page 381 Make sure the power cords are connected to a grounded electrical outlet and the power switches does not located on the back of the power supplies are on. If the problem persists, contact your Quantum power on. Customer Support representative to arrange for service (see Getting More Information or Help).

  • Page 382: Ethernet Network Problems

    Help). DXi4700 system is not Try to ping the DXi4700 system IP address from a host on the same network. If the visible on the Ethernet ping reports round trip times, the DXi4700 system is active. If not, check the cables, network.

  • Page 383: Replication Problems

    DXi4700 rack or components, or a malfunctioning cooling fan. Use the following procedure if a temperature problem is reported: 1. Check the ambient temperature of the room containing the DXi4700 system to verify that the temperature falls within the specified range.

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