Call Waiting - Panasonic KX-TDA100 Features Manual

Call Waiting

Description
Used to inform a busy extension that another incoming call is waiting. The busy extension user
can answer the second call by disconnecting the current call or placing it on hold.
The following notification method can be assigned for each extension depending on the call
waiting and the telephone type:
a)
Call Waiting Tone: Tone from the handset or built-in speaker
b)
OHCA: Voice from the built-in speaker
c)
Whisper OHCA: Voice from the handset
d)
Off: No notification.
Intercom call
Trunk call*
*: Including a doorphone call, call from an incoming call distribution group, and a call from
an extension that placed a trunk call on a consultation hold.
This feature is also known as Busy Station Signalling (BSS).
Conditions
• Call Waiting call for a VM group (DPT/DTMF) member is not available.
• Data Line Security
Setting Data Line Security cancels the Call Waiting setting.
• Call Waiting Tone
A PT user can set different Call Waiting tones for each trunk call and intercom call through
personal programming (Call Waiting Tone Type Selection).
• Caller Information
With the Call Waiting tone, the caller's information flashes on the display for five seconds
at 15-second intervals.
• Call Waiting from the Telephone Company
Besides the Call Waiting service within the PBX, the Call Waiting tone offered by an
analogue line from your telephone company informs the extension user of another
incoming trunk call that is waiting. He can answer the second call by disconnecting the
current call or placing it on hold. For details, consult your telephone company.
Visual Caller ID:
With the Call Waiting tone from the telephone company, the Caller ID number can be
received and flash on the display twice for five seconds at 15-second intervals.
Call Type
Notification Method
DPT
Call Waiting tone/OHCA/
Whisper OHCA/Off
Call Waiting tone/Off
1.1 Incoming Call Features
Other Telephone
Call Waiting tone/Off
Feature Guide 37