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Feature Manual
Hybrid IP-PBX
KX-TDA50/KX-TDA100
KX-TDA200/KX-TDA600
Model No.
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: PSMPR Software File Version 6.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later
KX-TDA600: PLMPR Software File Version 5.0000 or later
Document Version: 2010-11

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Table of Contents

   Related Manuals for Panasonic KX-TDA50

   Summary of Contents for Panasonic KX-TDA50

  • Page 1 Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA50: PSMPR Software File Version 6.0000 or later KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later KX-TDA600: PLMPR Software File Version 5.0000 or later...
  • Page 2 About the Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Hybrid IP-PBX. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.
  • Page 3: Safety Notices

    Some optional hardware, software, and features are not available in some areas, or for some PBX models. In the same respect, some optional service cards and features are available exclusively for the KX-TDA50, KX-TDA100, KX-TDA200, or KX-TDA600. Please consult your certified Panasonic dealer for more information.
  • Page 4: Feature Manual Document Version

    Introduction • All other trademarks identified herein are the property of their respective owners. Feature Manual Document Version 2010-11...
  • Page 5: List Of Abbreviations

    List of Abbreviations List of Abbreviations Calling Party Control Automated Attendant Cell Station Automatic Call Distribution Call Transfer—QSIG Automatic Number Identification Computer Telephony Integration Analog Proprietary Telephone Automatic Route Selection Direct Inward Dialing Direct In Line DISA Background Music Direct Inward System Access Do Not Disturb CCBS Completion of Calls to Busy Subscriber...
  • Page 6 List of Abbreviations IP-PT IP Proprietary Telephone Single Line Telephone IRNA SMDR Intercept Routing—No Answer Station Message Detail Recording ISDN Integrated Services Digital Network Simplified Voice Message L-CO TAFAS Loop-CO Trunk Answer from Any Station Live Call Screening Terminal Endpoint Identifier Light Emitting Diode Trunk Group Toll Restriction...
  • Page 7: Table Of Contents

    CLIP (Calling Line Identification Presentation) ...............53 3.1.14 CO Line Access ......................55 3.1.15 CO Line Call Limitation ....................57 3.1.16 Conference ........................58 3.1.17 Conference Group Call (KX-TDA50 only) ..............59 3.1.18 Confirmation Tone ......................62 3.1.19 Consultation Hold ......................63 3.1.20 COS (Class of Service) ....................63 3.1.21 CPC (Calling Party Control) Signal Detection ..............64...
  • Page 8 Table of Contents 5 Features and Configurations—E ............93 E ............................94 5.1.1 EFA (External Feature Access) ..................94 5.1.2 Emergency Call ......................95 5.1.3 Executive Busy Override ....................95 5.1.4 Extension Dial Lock ......................96 5.1.5 Extension Feature Clear ....................97 5.1.6 Extension PIN (Personal Identification Number) ............98 5.1.7 Extension Port Configuration ..................100 5.1.8...
  • Page 9 Presentation) and CNIP/CONP (Calling/Connected Name Identification Presentation) ........................260 13.1.22 Private Network Features—QSIG—CT (Call Transfer) ..........262 13.1.23 Private Network Features—VoIP (Voice over Internet Protocol) ........263 13.1.24 PS (Portable Station) ....................265 13.1.25 PS—CO Status Display (KX-WT125/KX-WT126 only) (KX-TDA50 only) ....268 Document Version 2010-11 Feature Manual...
  • Page 10 Table of Contents 13.1.26 PS—Directory .......................268 13.1.27 PS—Feature Buttons ....................269 13.1.28 PS—Ring Group ......................269 13.1.29 PT Programming ......................273 14 Features and Configurations—Q ............275 14.1 Q .............................276 14.1.1 Quick Dialing ........................276 14.1.2 Quick Setup ........................277 15 Features and Configurations—R ............279 15.1 R ............................280 15.1.1 Redial, Last Number .....................280...
  • Page 11 21.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx ........369 21.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx ........370 21.4.7 KX-TDA50 PSMPR Software File Version 1.1xxx ............370 21.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx ............371 21.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx ............372 21.4.10...
  • Page 12: Feature Manual Document Version

    Table of Contents Feature Manual Document Version 2010-11...
  • Page 13: Features And Configurations-a

    Section 1 Features and Configurations—A Document Version 2010-11 Feature Manual...
  • Page 14: Absent Message

    1.1.1 Absent Message 1.1 A 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming.
  • Page 15: Account Code Entry

    1.1.2 Account Code Entry PT Programming Manual References [008] Absent Message Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.1 Absent Message 3.1.2 Personal Programming 1.1.2 Account Code Entry Description An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record.
  • Page 16: Ars (automatic Route Selection)

    1.1.3 ARS (Automatic Route Selection) PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features— Account Code Entry 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— Account Code Mode PT Programming Manual References [508] Account Code Mode Feature Manual References 3.1.20 COS (Class of Service) 6.1.3 Flexible Buttons 16.1.1 SMDR (Station Message Detail Recording) Operating Manual References...
  • Page 17 1.1.3 ARS (Automatic Route Selection) [Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. An extension user accesses a CO line and dials a telephone number. No (Normal CO Line Access) Is the ARS mode (1) enabled? Sends the telephone number as dialed.
  • Page 18 1.1.3 ARS (Automatic Route Selection) note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line. [Programming Example: ARS Leading Number Exception Table] Location Leading No.
  • Page 19 ® 10.4 [8-3] Routing Plan Time—Time Setting ® [330] ARS Routing Plan Time Table ® 10.5 [8-4] Routing Plan Priority ® [331–346] ARS Routing Plan Table (1–16) (KX-TDA50/KX-TDA100/KX-TDA200 only) ® [347] ARS Routing Plan Table (1–48) (KX-TDA600 only) Carrier Table Each carrier must be programmed in the Carrier Table.
  • Page 20 CO Line Access no. is ignored ® 10.6 [8-5] Carrier—Carrier— Carrier Name ® [350] ARS Carrier Name ® 10.6 [8-5] Carrier—TRG 01–TRG 64 (KX-TDA50/KX-TDA100/KX-TDA200), or TRG 01–TRG 96 (KX-TDA600) ® [351] ARS Trunk Group for Carrier Access ® 10.6 [8-5] Carrier—Carrier— Carrier Access Code ®...
  • Page 21: Itemized Billing Code

    1.1.3 ARS (Automatic Route Selection) Itemized Billing Code An Itemized Billing Code can be assigned for each extension and for each verification code. If a call is not made from an extension, such as via Direct Inward System Access (DISA) or TIE line, and no verification code is used, the Itemized Billing Code assigned to location 1 in the Verification Code Table will be used.
  • Page 22: Automatic Callback Busy (camp-on)

    [322] ARS Routing Plan Table Number[325] ARS Exception Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) (KX-TDA50/KX-TDA100/KX-TDA200 only) [347] ARS Routing Plan Table (1–48) (KX-TDA600 only) [350] ARS Carrier Name [351] ARS Trunk Group for Carrier Access...
  • Page 23: Automatic Extension Release

    OGM through system programming. This allows a single CO line to be used seamlessly for both voice and fax calls, with only voice calls arriving at user extensions. This feature is only available for the KX-TDA50. [Available Automatic Fax Transfer Destinations]...
  • Page 24: Automatic Time Adjustment

    Installation Manual References 2.5.3 MSG2 Card (KX-TDA5191) 2.5.5 ESVM2 Card (KX-TDA5194) PC Programming Manual References 7.4 [5-3-2] Voice Message—DISA Message— Fax Extension (KX-TDA50 only) Feature Manual References 4.1.7 DISA (Direct Inward System Access) 21.2 Exclusive Features Table 1.1.7 Automatic Time Adjustment...
  • Page 25: Automatic Time Adjustment

    1.1.7 Automatic Time Adjustment – On the Daylight Saving Time end date, a reminder set for between 1:00 A.M. and 2:00 A.M. will ring twice. Time Information from Telephone Company Time information can be received when – An incoming or outgoing call through an ISDN line is received/made. –...
  • Page 26 1.1.7 Automatic Time Adjustment Feature Manual Document Version 2010-11...
  • Page 27: Features And Configurations-b

    Section 2 Features and Configurations—B Document Version 2010-11 Feature Manual...
  • Page 28: Bgm (background Music)

    PC Programming Manual References 4.3 [2-2] Operator & BGM → BGM and Music on Hold—Music Source of BGM2 (KX-TDA100/KX-TDA200/KX-TDA600 only) → BGM and Music on Hold—Music Source of BGM (KX-TDA50 only) 4.8 [2-6-1] Numbering Plan—Main—Features → External BGM On / Off →...
  • Page 29 2.1.1 BGM (Background Music) → MOH—MOH (Music On Hold) (KX-TDA50 only) 7.2 [5-2] External Pager Operating Manual References 1.3.5 BGM (Background Music) 2.1.2 External BGM (Background Music) Document Version 2010-11 Feature Manual...
  • Page 30 2.1.1 BGM (Background Music) Feature Manual Document Version 2010-11...
  • Page 31: Features And Configurations-c

    Section 3 Features and Configurations—C Document Version 2010-11 Feature Manual...
  • Page 32: Caller Id

    3.1.1 Caller ID 3.1 C 3.1.1 Caller ID Description The PBX can receive Caller ID information (a caller’s name and telephone number) from calls received on CO lines. This information can be shown on a proprietary telephone (PT) display when receiving a call and can be used to direct calls from specific callers to specific destinations automatically.
  • Page 33 3.1.1 Caller ID Feature Description Details in ® 3.1.3 Call Incoming Call Log Caller information is automatically recorded in the call log of the extension which received the call. Log, Incoming This information can be used to view a record of incoming calls or make calls to any number in the call log.
  • Page 34 3.1.1 Caller ID <Modification Flowchart> A CO line call containing Caller ID information is received. Checks the Caller ID Modification Table assigned to the Trunk Group. Is the caller's area code stored in the Caller ID Modification Table? Modifies the number according to the Modifies the number according to the method programmed in the corresponding method programmed in the "Long Distance...
  • Page 35 [Caller ID to SLT Port] • Hardware Requirement: KX-TDA50: The EXT-CID card KX-TDA100/KX-TDA200: An SLC8 card with an EXT-CID card installed, or a CSLC16 card KX-TDA600: An SLC8 card with an EXT-CID card installed, a CSLC16 card, or an ECSLC24 card •...
  • Page 36: Call Hold

    3.1.2 Call Hold • Incoming Call Log information is not shown on the SLT • Caller ID shows whether the call is an intercom or CO line call by default. This setting can be disabled through system programming. • A caller ID name received from the network via a PRI23 card will not be displayed on an SLT. However, if the received caller ID matches a System Speed Dialing entry, and a name is registered for that entry, it will be displayed.
  • Page 37 3.1.2 Call Hold A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls simultaneously.
  • Page 38: Call Log, Incoming

    3.1.3 Call Log, Incoming Hold Transfer to CO Transfer to Hold (to be Retrieved from Line Extension Another Extension) Flashing the Flashing the hookswitch Flashing the Flashing the hookswitch hookswitch hookswitch Hold Feature No. Mode 4 Hold Feature No. Hold Feature No. Hold Feature No.
  • Page 39 3.1.3 Call Log, Incoming Call Log Button The Call Log button will alert an extension user to any missed (unanswered) calls. A flexible button can be customized as the Call Log button, and will indicate the status of the Incoming Call Log for the extension or corresponding ICD group, as shown below.
  • Page 40 3.1.3 Call Log, Incoming If the caller’s name is logged, the caller’s phone number is not displayed. • If the answering destination is not the original extension (e.g., Call Pickup or FWD—No Answer), the call is logged in the Incoming Call Logs of both the original and the answering destination. If a call is forwarded to multiple extensions before being answered, the call is logged in the call logs of all the extensions it was forwarded to.
  • Page 41: Call Monitor

    3.1.4 Call Monitor Feature Manual References 3.1.1 Caller ID 6.1.3 Flexible Buttons 16.1.3 Speed Dialing, Personal 21.1 Capacity of System Resources Operating Manual References 1.4.1 Call Log, Incoming 3.1.2 Personal Programming 3.1.4 Call Monitor Description Allows an extension user to listen to a busy extension user’s existing conversation. The user can hear the conversation but will not be heard.
  • Page 42: Call Park

    3.1.5 Call Park PC Programming Manual References 4.10 [2-6-3] Numbering Plan—B/NA DND Call Feature— Call Monitor 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— Call Monitor 6.1 [4-1-1] Wired Extension—Extension Settings →Option 2— Data Mode →Option 3— Executive Override Deny 6.10 [4-2-1] Portable Station—Extension Settings—Option 3—...
  • Page 43: Call Pickup

    3.1.6 Call Pickup • Call Park Retrieve Deny Internal Call Block (® 9.1.14 Internal Call Block) also determines which extensions’ calls an extension user can retrieve from a parking zone, i.e., if extension 101 cannot call extension 201, then it cannot retrieve extension 201’s parked calls either.
  • Page 44: Directed Call Pickup

    3.1.6 Call Pickup Intercom, CO line, and doorphone calls • Internal Call Block An extension which cannot call certain extensions based on Class of Service (COS) programming (® 9.1.14 Internal Call Block) also cannot pick up calls ringing at those extensions. [Directed Call Pickup] •...
  • Page 45: Call Splitting

    3.1.8 Call Transfer Feature Manual References 3.1.20 COS (Class of Service) 21.1 Capacity of System Resources Operating Manual References 1.3.9 Call Pickup 3.1.7 Call Splitting Description During a conversation, an extension user can call another extension while putting the original party on Consultation Hold.
  • Page 46 3.1.8 Call Transfer For the KX-TDA50/KX-TDA100/KX-TDA200, if the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that destination. A call is transferred without announcement. Does the transferrer have a Transfer Recall destination assigned?
  • Page 47 Extension of Another PBX (via TIE Line, Access without PBX Code) If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the transfer destination. VM Group is only available as a destination for the KX-TDA50/KX-TDA100/KX-TDA200. Conditions •...
  • Page 48: Call Waiting Features

    3.1.9 CALL WAITING FEATURES Feature Manual References 3.1.20 COS (Class of Service) Operating Manual References 1.3.11 Call Transfer 1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension (KX-TDA100/ KX-TDA200/KX-TDA600 only) 3.1.9 CALL WAITING FEATURES Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold.
  • Page 49: Call Waiting Features

    3.1.9 CALL WAITING FEATURES answer the second call by disconnecting the current call or placing it on hold using EFA. For details, consult your telephone company. Call Waiting Caller ID (Visual Caller ID): When using the call waiting tone supplied by the telephone company over analog lines, the caller’s telephone number and name can be received.
  • Page 50: Call Waiting Tone

    3.1.10 Call Waiting Tone 3.1.10 Call Waiting Tone 12.1.3 OHCA (Off-hook Call Announcement) 16.1.1 SMDR (Station Message Detail Recording) 20.1.3 Whisper OHCA Operating Manual References 1.3.12 CALL WAITING FEATURES 1.3.13 Call Waiting Tone 3.1.2 Personal Programming 3.1.10 Call Waiting Tone Description When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a conversation), a call waiting tone can be sent to the called extension to indicate another call is waiting.
  • Page 51: Cellular Phone Features

    3.1.12 CLI (Calling Line Identification) Distribution 3.1.11 CELLULAR PHONE FEATURES Description This PBX provides features to support the use of cellular phones and other outside destinations with the PBX. Calls can be forwarded from virtual PSs to outside destinations such as cellular phones, and then answered as if the user was at an extension within the PBX.
  • Page 52 3.1.12 CLI (Calling Line Identification) Distribution CLI distribution works in conjunction with both Direct In Line (DIL) and Direct Inward Dialing (DID) distribution; it can be enabled or disabled for each CO line (for DIL) and for each DID number, for each time mode. When a call has Caller ID information and CLI distribution is enabled for the current time mode, CLI distribution will direct the call to its destination, ignoring preprogrammed DIL or DID destinations.
  • Page 53: Clip (calling Line Identification Presentation)

    3.1.13 CLIP (Calling Line Identification Presentation) 3.1.13 CLIP (Calling Line Identification Presentation) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call. Connected Line Identification Presentation (COLP): The PBX sends a preprogrammed telephone number to the network when the extension user answers an incoming call.
  • Page 54 3.1.13 CLIP (Calling Line Identification Presentation) Conditions • CLIP, COLP, CLIR, and COLR are only available for the KX-TDA100, KX-TDA200, and KX-TDA600. • The availability of this feature is dependent on the contract with the telephone company. • The CLIP/COLP number for the connected ISDN port can be used for the ISDN terminal devices which cannot be assigned their own CLIP/COLP number, such as a doorphone.
  • Page 55: Co Line Access

    3.1.14 CO Line Access Feature Manual References 6.1.3 Flexible Buttons 21.2 Exclusive Features Table Operating Manual References 1.3.53 Private Network Features—CLIP (Calling Line Identification Presentation) 1.3.54 Private Network Features—CLIR (Calling Line Identification Restriction) 1.3.56 Private Network Features—COLR (Connected Line Identification Restriction) 3.1.14 CO Line Access Description There are three methods of accessing a CO line.
  • Page 56: Co Line Access

    3.1.14 CO Line Access If an extension user is on-hook when pressing an idle CO button, the proprietary telephone (PT) automatically enables hands-free operation mode. The user can dial without lifting the handset or pressing the SP-PHONE button or MONITOR button. •...
  • Page 57: Co Line Call Limitation

    3.1.15 CO Line Call Limitation Feature Manual References 3.1.20 COS (Class of Service) 6.1.3 Flexible Buttons Operating Manual References 1.2.1 Making Calls 3.1.15 CO Line Call Limitation Description CO line calls are limited by the following features: Feature Description Extension-to-CO Line Call If a call between an extension user and an outside party is Duration established, the call duration can be restricted by the system timer...
  • Page 58: Conference

    3.1.16 Conference → Extension-CO Duration Time (*60s) 9.5 [7-5] Miscellaneous— Dial Digits Limitation After Answering—Dial Digits PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [502] CO Line Call Duration Limitation Feature Manual References 3.1.20 COS (Class of Service) 3.1.16 Conference Description An extension user can establish a conference call by adding additional parties to an already existing two-party...
  • Page 59: Conference Group Call (kx-tda50 Only)

    3.1.17 Conference Group Call (KX-TDA50 only) Installation Manual References KX-TDA50 2.5.2 ECHO8 Card (KX-TDA5166) KX-TDA100/KX-TDA200 2.6.4 ECHO16 Card (KX-TDA0166) KX-TDA600 2.8.6 EECHO16 Card (KX-TDA6166) PC Programming Manual References 4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone →...
  • Page 60 3.1.17 Conference Group Call (KX-TDA50 only) Conference Group Call Control The caller can control the conversation using the following buttons. Pressing the other buttons during the conversation will be ignored. Note The operation of these buttons during a conference group call is different from the operations for the Conference feature.
  • Page 61 4.4 [2-3] Timers & Counters—Miscellaneous— Conference Group Call—Ring Duration (KX-TDA50 only) 4.8 [2-6-1] Numbering Plan—Main—Features— Conference Group Call Operation (KX-TDA50 only) 4.11 [2-7-1] Class of Service—COS Settings—Miscellaneous (KX-TDA50 only)— Conference Group Call Operation 5.26 [3-10] Conference Group (KX-TDA50 only) 5.27 [3-10] Conference Group—Member List (KX-TDA50 only) Feature Manual References 21.1 Capacity of System Resources...
  • Page 62: Confirmation Tone

    3.1.18 Confirmation Tone 3.1.18 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 Sent when the setting is accepted. Sent when a call is received in voice-calling mode (Alternate Receiving— Ring/Voice).
  • Page 63: Consultation Hold

    3.1.20 COS (Class of Service) → Confirmation Tone—Tone 5 : Hold 3.1.19 Consultation Hold Description Consultation Hold is a condition that a party is in, when an extension is calling other parties in order to perform Call Transfer, Conference, or Call Splitting. When the operation is completed or canceled, the consultation hold is released.
  • Page 64: Cpc (calling Party Control) Signal Detection

    3.1.21 CPC (Calling Party Control) Signal Detection ® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension—SDN Key mode, SDN Walking COS, and assigning SDN buttons through PT programming (KX-TDA100/ KX-TDA200/KX-TDA600 only) Conditions • Walking COS Extension users can make a call from extensions of a less-privileged COS by using their own COS temporarily.
  • Page 65: Cti (computer Telephony Integration)

    Computers can be connected to the PBX to provide extension users with access to advanced features such as pop-up display of caller information, computer-based speed dialing, etc. These features are made available by running customized Computer Telephony Integration (CTI) software, available from Panasonic (PC Console, PC Phone, etc.) as well as third-party software vendors.
  • Page 66 A PC connected directly to an IP-PT cannot be used for First Party Call Control. • IP-PTs do not support the use of PC Phone or PC Console software on a connected PC. Installation Manual References KX-TDA50 2.3.3 IP-GW4 Card (KX-TDA5480) 2.6.4 First Party Call Control CTI Connection 2.8.1 Connection of Peripherals...
  • Page 67 3.1.22 CTI (Computer Telephony Integration) KX-TDA100/KX-TDA200 2.3.1 MPR Card 2.6.7 CTI-LINK Card (KX-TDA0410) 2.7.4 First Party Call Control CTI Connection 2.11.1 Connection of Peripherals KX-TDA600 2.3.1 EMPR Card 2.8.7 CTI-LINK Card (KX-TDA0410) 2.9.4 First Party Call Control CTI Connection 2.13.1 Connection of Peripherals PC Programming Manual References 3.30 [1-1] Slot—Card Property - CTILINK (KX-TDA100/KX-TDA200/KX-TDA600 only) 4.8 [2-6-1] Numbering Plan—Main—Features—...
  • Page 68 3.1.22 CTI (Computer Telephony Integration) Feature Manual Document Version 2010-11...
  • Page 69: Features And Configurations-d

    Section 4 Features and Configurations—D Document Version 2010-11 Feature Manual...
  • Page 70: Data Line Security

    4.1.2 Dial Mode Selection 4.1 D 4.1.1 Data Line Security Description Once Data Line Security is set on an extension, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Recall and Executive Busy Override. Extensions which have devices connected to them such as modems or fax machines may set this feature to maintain secure data transmission, by blocking tones or other interruptions during communication.
  • Page 71: Dial Tone

    4.1.3 Dial Tone → Dialing Mode → DTMF Width → Pulse Speed 3.17 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only) → CO Dial Mode → DTMF Width → CO Pulse Speed PT Programming Manual References [410] LCOT Dialing Mode [411] LCOT Pulse Rate [412] LCOT DTMF Minimum Duration 4.1.3 Dial Tone...
  • Page 72: Dial Tone Transfer

    4.1.4 Dial Tone Transfer Type Description Tone 4A/4B This tone is heard when new messages have been recorded for the extension. Active even when distinctive dial tones are disabled. Conditions • Dial Tone Type A/B Through system programming, it is possible to select dial tone type A or B for dial tones 1 through 4. If "Type A"...
  • Page 73: Did (direct Inward Dialing)

    4.1.5 DID (Direct Inward Dialing) Conditions • The modified TRS level only applies to the next one call placed at the user’s extension. • Toll Restriction Button A manager extension must store the TRS level granted by the Dial Tone Transfer beforehand, when assigning a flexible button as the Toll Restriction button.
  • Page 74 4.1.5 DID (Direct Inward Dialing) [Method Flowchart] A CO line call is received on a DID line. Is the DID number found in the DID Table? Does the DID number match an extension number? Does the call have Caller ID information and is CLI distribution enabled for the DID number in the current time mode?
  • Page 75: Dil (direct In Line)

    4.1.6 DIL (Direct In Line) If the DID number is "123-4567": The PBX looks for the DID number in the table and finds it in location 1. The PBX checks the time mode. In day mode: Calling Line Identification (CLI) distribution is enabled. The call is routed to its CLI destination, if assigned.
  • Page 76 4.1.6 DIL (Direct In Line) [Method Flowchart] A CO line call is received. Does the call have Caller ID information and is CLI distribution enabled for the CO line in the current time mode? Has the caller been stored in the System Speed Dialing Table and has a CLI destination been assigned? Is a DIL destination assigned...
  • Page 77: Disa (direct Inward System Access)

    4.1.7 DISA (Direct Inward System Access) here is used to determine the Incoming Call Service and greeting message used by the Voice Processing System (VPS) during the current time mode. (19.1.4 Voice Mail DPT (Digital) Integration) Conditions • To use this feature, DIL must be assigned as the distribution method for the desired CO line port. PC Programming Manual References 12.2 [10-2] DIL Table &...
  • Page 78 4.1.7 DISA (Direct Inward System Access) [Flowchart] A DISA call from an outside party is received. Is there a port available? The call is routed to an operator, etc. (DISA Intercept when All (DISA Delayed DISA Ports are busy) Answer time expires) The PBX answers the call.
  • Page 79 4.1.7 DISA (Direct Inward System Access) Continued from previous page No Security None None None None CO Line Security All Security Is the dialed number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialed? What is the dialed number? Is the correct PIN entered?
  • Page 80: Disa Intercept Routing—no Dial

    4.1.7 DISA (Direct Inward System Access) Continued from previous page Continued from previous page What method is assigned for DISA Intercept Is an Intercept Routing DND? Routing Busy destination assigned? The call is routed to Intercept Routing Busy tone the intercept destination. (Intercept Routing Busy) Does the caller Is a DISA Busy...
  • Page 81: Outgoing Message (ogm)

    4.1.7 DISA (Direct Inward System Access) Outgoing Message (OGM) When a call arrives on a DISA line, a prerecorded DISA message will greet and guide the caller. Any extension assigned as the manager can record outgoing messages (OGMs). (® 12.1.2 OGM (Outgoing Message)) [Programming Example] Busy/...
  • Page 82: Disa Intercept Routing—dnd

    4.1.7 DISA (Direct Inward System Access) ® 6.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination— Intercept Destination—When Called Party is Busy DISA Intercept Routing—DND If the destination called by the outside party is in DND mode and Idle Extension Hunting is not available, one of the following can be selected through system programming: Busy Tone: The caller will hear a busy tone.
  • Page 83 Selecting complex, random PINs that cannot be easily guessed. Changing PINs regularly. • Hardware Requirement: KX-TDA50: An MSG2 card or ESVM2 card KX-TDA100/KX-TDA200/KX-TDA600: An OPB card, and MSG4 card or ESVM4 card • DISA Delayed Answer Time It is possible to set the Delayed Answer time so that the caller will hear a ringback tone within a preprogrammed time period first before hearing an outgoing message (OGM).
  • Page 84 4.1.7 DISA (Direct Inward System Access) • Call Retry While hearing a ringback, reorder, or busy tone, retrying the call is possible by pressing " ". System programming selects whether pressing " " during a CO-to-CO line conversation returns to the DISA top menu or sends a DTMF tone.
  • Page 85 Each outgoing message (OGM) can be assigned a name through system programming for programming reference. 7.4 [5-3-2] Voice Message—DISA Message— Name [731] Outgoing Message (OGM) Name Installation Manual References KX-TDA50 2.5.3 MSG2 Card (KX-TDA5191) 2.5.5 ESVM2 Card (KX-TDA5194) KX-TDA100/KX-TDA200 2.6.1 OPB3 Card (KX-TDA0190) 2.6.5 MSG4 Card (KX-TDA0191) 2.6.6 ESVM4 Card (KX-TDA0194)
  • Page 86 4.1.7 DISA (Direct Inward System Access) PC Programming Manual References 4.4 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → DISA—Delayed Answer Timer → DISA—Mute & OGM Start Timer after answering → DISA—No Dial Intercept Timer → DISA—2nd Dial Timer for AA →...
  • Page 87: Display Information

    ®102:Mike These can be displayed in Original Destination, if the call is turn by pressing the forwarded TRANSFER button or Panasonic DID name DISP Soft button during a call. Duration of the current CO line call Line 001 11:02’28 –...
  • Page 88: Dnd (do Not Disturb)

    4.1.9 DND (Do Not Disturb) →Option 5— Incoming Call Display →Option 5— Automatic LCD Switch when Start Talking 6.10 [4-2-1] Portable Station—Extension Settings →Option 4— Display Language →Option 5— Incoming Call Display →Option 5— Automatic LCD Switch when Start Talking 12.1 [10-1] CO Line Settings—...
  • Page 89: Door Open

    An opened door will remain unlocked for a preprogrammed length of time. • KX-TDA50 only The port of the DPH4 card to which the door opener is connected must be assigned through system programming as a door opener port (not a relay port). If it is not, it may not be possible to open the door while on a doorphone call.
  • Page 90: Doorphone Call

    A visitor can use a doorphone to call its preprogrammed destination. Extension users can call a doorphone. Conditions • Hardware Requirement: KX-TDA50: An optional doorphone and a DPH card KX-TDA100/KX-TDA200/KX-TDA600: An optional doorphone, the OPB card and DPH card • Call Destination The destination of doorphone calls can be assigned to each doorphone port for each time mode.
  • Page 91: Doorphone Call

    4.1.11 Doorphone Call Installation Manual References KX-TDA50 2.5.1 DPH4 Card (KX-TDA5161) 2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA100/KX-TDA200 2.6.1 OPB3 Card (KX-TDA0190) 2.6.2 DPH4 Card (KX-TDA0161) 2.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA600 2.8.1 OPB3 Card (KX-TDA0190)
  • Page 92 4.1.11 Doorphone Call Feature Manual Document Version 2010-11...
  • Page 93: Features And Configurations-e

    Section 5 Features and Configurations—E Document Version 2010-11 Feature Manual...
  • Page 94: Efa (external Feature Access)

    5.1.1 EFA (External Feature Access) 5.1 E 5.1.1 EFA (External Feature Access) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.
  • Page 95: Emergency Call

    It is possible for extension users to prevent their calls from being interrupted by another extension user. One-touch Executive Busy Override (KX-TDA50 only) Extension users can perform Executive Busy Override by simply pushing the S-CO button of a call in progress, without the need to dial a feature number.
  • Page 96: Extension Dial Lock

    →CO & SMDR— Executive Busy Override →Extension Feature— Executive Busy Override Deny 4.17 [2-9] System Options—Option 1— PT Operation—One-touch Busy Override by SCO key (KX-TDA50 only) 6.1 [4-1-1] Wired Extension—Extension Settings—Option 3— Executive Override Deny 6.10 [4-2-1] Portable Station—Extension Settings—Option 3—...
  • Page 97: Extension Feature Clear

    5.1.5 Extension Feature Clear Conditions • This feature also restricts changing the Call Forward (FWD) destination. (® 6.1.6 FWD (Call Forwarding)) • Remote Extension Dial Lock Overrides Extension Dial Lock. If an extension assigned as the manager sets Remote Extension Dial Lock on an extension that has already been locked by the extension user, the user cannot unlock it.
  • Page 98: Extension Pin (personal Identification Number)

    5.1.6 Extension PIN (Personal Identification Number) Features After Setting Call Pickup Deny Allow Call Waiting Enable (Call Waiting tone) Data Line Security Executive Busy Override Deny Allow Log-in/Log-out Log-in Message Waiting All messages left by other extensions will be cleared. Paging Deny Allow Paralleled Telephone...
  • Page 99 5.1.6 Extension PIN (Personal Identification Number) Live Call Screening (LCS) (® 19.1.4 Voice Mail DPT (Digital) Integration) Incoming and Outgoing Call Log Display Lock (® 16.1.3 Speed Dialing, Personal), Personal Speed Dialing Display Lock (® 3.1.3 Call Log, Incoming) Walking Extension (® 20.1.2 Walking Extension) Extension Dial Lock (®...
  • Page 100: Extension Port Configuration

    Hybrid port can be detected automatically without any programming. An APT connected to a Super Hybrid port can be detected automatically when XDP mode has been disabled. • A DSS Console or a Panasonic VPS which supports DPT (Digital) Integration can also be connected with an SLT in XDP mode. •...
  • Page 101: External Relay

    Conditions • Hardware Requirement: KX-TDA50: An external relay device and DPH card KX-TDA100/KX-TDA200/KX-TDA600: An external relay device, OPB card and EIO card • KX-TDA50 only The port of the DPH4 card to which the relay is connected must be assigned through system programming as a relay port (not a door opener port).
  • Page 102: External Sensor

    5.1.9 External Sensor 2.12.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays PC Programming Manual References 3.31 [1-1] Slot—Card Property - DPH type (KX-TDA50 only)— For Output (EIO)—Device Type 4.8 [2-6-1] Numbering Plan—Main—Features— External Relay Access 4.11 [2-7-1] Class of Service—COS Settings—Extension Feature—...
  • Page 103: External Sensor

    3.27 [1-1] Slot—OPB3 Card Property (KX-TDA100/KX-TDA200/KX-TDA600 only) → Input Signal Decision Time → Input Signal Detection Reopening Time 3.31 [1-1] Slot—Card Property - DPH type (KX-TDA50 only) → For Sensor (EIO)—Input Signal Decision Time → For Sensor (EIO)—Input Signal Detection Reopening Time 4.4 [2-3] Timers &...
  • Page 104 5.1.9 External Sensor 7.7 [5-5] External Sensor Feature Manual Document Version 2010-11...
  • Page 105: Features And Configurations-f

    Section 6 Features and Configurations—F Document Version 2010-11 Feature Manual...
  • Page 106: Fixed Buttons

    6.1.1 Fixed Buttons 6.1 F 6.1.1 Fixed Buttons Description Proprietary telephones (PTs), DSS Consoles, and Add-on Key Modules feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not feature certain buttons. For a description of the buttons found on portable stations (PSs), please refer to the Operating Instructions for each PS.
  • Page 107: Fixed Buttons

    6.1.1 Fixed Buttons Button Usage Used to access a CO line or trunk group when making or receiving a Flexible CO call according to the button’s preprogrammed CO Line Access method (Default: S-CO). Can also be customized as a different feature button. Used to make or receive intercom calls.
  • Page 108: Flash/recall/terminate

    6.1.2 Flash/Recall/Terminate 6.1.2 Flash/Recall/Terminate Description A proprietary telephone (PT) user can use the FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) to disconnect the current call and originate another call without hanging Flash/Recall Mode: Disconnects the line and the extension user hears the dial tone from the line used last. For example, if a CO line call is disconnected, the extension user will hear a new dial tone from the same CO line.
  • Page 109: Flexible Buttons

    6.1.3 Flexible Buttons 6.1.3 Flexible Buttons Description You can customize the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs through either system or personal programming. They can then be used to make or receive intercom or CO line calls or be used as feature buttons, as follows: [Button Usage] Button...
  • Page 110: Flexible Buttons

    6.1.3 Flexible Buttons Button Usage Call Park (Automatic Park Zone) Used to park a call in an idle PBX parking zone automatically. (® 3.1.5 Call Park) Call Log Used to show a log of received calls. (® 3.1.3 Call Log, Incoming) Log-in/Log-out Used to switch between Log-in and Log-out status.
  • Page 111: Flexible Numbering/fixed Numbering

    (® 15.1.3 Room Status Control) Check-out Used to switch the status of extensions from Check-in to Check-out. (® 15.1.3 Room Status Control) Cleaned-up (KX-TDA50/ Used to switch the room status of extensions between Ready and KX-TDA100/KX-TDA200 only) Not Ready. (® 15.1.3 Room Status Control) Used to access CTI features.
  • Page 112: Flexible Numbering/fixed Numbering

    0-9, " ", and "#" [Flexible Numbering Table (available while a dial tone is heard)] Feature Default Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 Extension Numbering Scheme 1— 10 / 20 Leading Number Extension Numbering Scheme 2—...
  • Page 113 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 Extension Numbering Scheme 10— None 19 / 29 None Leading Number Extension Numbering Scheme 11— None 20 / 30 Leading Number Extension Numbering Scheme 12—...
  • Page 114 Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 Personal Speed Dialing— Programming Doorphone Call Conference Group Call (KX-TDA50 None None only) Group Paging External BGM on/off Outgoing Message (OGM) playback/ record/clear S-CO Line Access SVM—Personal Greeting Message None...
  • Page 115 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 COLR set/cancel CLIR set/cancel Switch CLIP of the CO Line/Extension (KX-TDA100/KX-TDA200/KX-TDA600 only) Message Waiting set/cancel/callback FWD/DND set/cancel—Both FWD/DND set/cancel—External FWD/DND set/cancel—Internal FWD/DND No Answer Timer set Group FWD set/cancel—Both...
  • Page 116 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 Extension Dial Lock set/cancel Time Service Switch Remote Extension Dial Lock off Remote Extension Dial Lock on NDSS Monitor Release (Centralized BLF Monitor Cancel)
  • Page 117 6.1.4 Flexible Numbering/Fixed Numbering [Fixed Numbering Table (available while dialing or talking)] Feature Fixed Numbering Pulse to Tone Conversion Conference Door Open Conditions • The following are examples of feature number conflicts: 1 and 11, 0 and 00, 2 and 21, 10 and 101, 32 and 321, etc.
  • Page 118: Floating Extension

    6.1.5 Floating Extension 6.1.5 Floating Extension Description Virtual extension numbers can be assigned to resources to make them as easily accessible as extensions. These numbers are referred to as "floating extension numbers" and can be assigned as a destination of incoming calls, intercepted calls, etc.
  • Page 119: Fwd (call Forwarding)

    6.1.6 FWD (Call Forwarding) 13.1 [11-1] Main—Remote— Remote—Analog Remote (Modem) Floating Extension Number PT Programming Manual References [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name [811] Modem Floating Extension Number [812] ISDN Remote Floating Extension Number (KX-TDA100/KX-TDA200/KX-TDA600 only)
  • Page 120 6.1.6 FWD (Call Forwarding) Depending on the type of incoming intercom or CO line calls, it is possible to set a different destination for each. Extension Forwards to Incoming Another Extension Intercom Calls Incoming CO Forwards to Line Calls Outside Party Available Forwarding Type: All Calls Busy...
  • Page 121 6.1.6 FWD (Call Forwarding) Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Extension of Another PBX (via TIE Line, ü Only available when FWD to CO line Access with PBX Code) is allowed through COS programming. Extension of Another PBX (via TIE Line, –...
  • Page 122 6.1.6 FWD (Call Forwarding) In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times again from the destination extension described above. Incoming call Original FWD—No Answer destination • Boss & Secretary feature It is possible to call the original extension from the destination extension regardless of the forward setting.
  • Page 123: Fwd/dnd Button, Group Fwd Button

    6.1.7 FWD/DND Button, Group FWD Button PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [504] Call Forwarding to CO Line [605] Call Forwarding—No Answer Time Feature Manual References 3.1.20 COS (Class of Service) 9.1.5 ICD Group Features—Overflow 9.1.9 Idle Extension Hunting 9.1.11 Intercept Routing Operating Manual References...
  • Page 124: Fwd/dnd Button, Group Fwd Button

    6.1.7 FWD/DND Button, Group FWD Button Type Description FWD for Incoming Call Group FWD— Works for incoming intercom calls Distribution Group Internal Group FWD— Works for incoming CO line calls External Group FWD—Both Works for all incoming calls [Button Status] The Group FWD button shows the current status as follows: Light Pattern Status (default)
  • Page 125 6.1.7 FWD/DND Button, Group FWD Button • When both the FWD and DND features are assigned simultaneously, pressing the button changes the settings as follows: • A FWD/DND button customized on a flexible button is always in FWD/DND Cycle Switch mode, and the mode cannot be changed.
  • Page 126 6.1.7 FWD/DND Button, Group FWD Button Feature Manual Document Version 2010-11...
  • Page 127: Features And Configurations-g

    Section 7 Features and Configurations—G Document Version 2010-11 Feature Manual...
  • Page 128: Group Features

    7.1.1 GROUP FEATURES 7.1 G 7.1.1 GROUP FEATURES Description This PBX supports various types of groups. Trunk Group CO lines can be grouped into trunk groups based on carrier, CO line type, etc. Several settings can be assigned on a trunk group basis. All CO lines belonging to a trunk group follow the programming for that trunk group.
  • Page 129: Incoming Call Distribution Group

    7.1.1 GROUP FEATURES [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension User Extension User Extension User Extension User Group 1 Group 2 Group 3 Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn.
  • Page 130 7.1.1 GROUP FEATURES [Example] ICD Group 1 ICD Group 2 (Floating Extn. No. 601, (Floating Extn. No. 602, Name: Sales 1) Name: Sales 2) Extn. 103 Extn. 104 Extn. 105 Extn. 106 Extn. 107 Extn. 100 Extn. 101 Extn. 102 VM Group There are two types of VM groups, explained below.
  • Page 131 7.1.1 GROUP FEATURES 5.25 [3-9] PS Ring Group—Member List PS Ring Group 1 PS Ring Group 2 Floating Extension No. 301 Floating Extension No. 302 Name: Sales 1 Name: Sales 2 PS 1 PS 2 PS 3 PS 4 PS 5 (Extn.
  • Page 132 7.1.1 GROUP FEATURES Feature Manual Document Version 2010-11...
  • Page 133: Features And Configurations-h

    Section 8 Features and Configurations—H Document Version 2010-11 Feature Manual...
  • Page 134: Hands-free Answerback

    8.1.1 Hands-free Answerback 8.1 H 8.1.1 Hands-free Answerback Description A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method...
  • Page 135: Hands-free Operation

    8.1.3 Headset Operation Feature Manual References 9.1.13 Intercom Call Operating Manual References 1.3.31 Hands-free Answerback 8.1.2 Hands-free Operation Description A proprietary telephone (PT) user can talk to another party without lifting the handset. Pressing specific buttons, such as REDIAL, automatically activate hands-free mode. Conditions •...
  • Page 136: Hospitality Features

    KX-NT307(PSLP1528) Bluetooth Module are used with a ® KX-DT343/KX-DT346 DPT to make and receive calls using analog CO lines, the EECHO or ECHO card is required. Installation Manual References KX-TDA50 2.5.2 ECHO8 Card (KX-TDA5166) KX-TDA100/KX-TDA200 2.6.4 ECHO16 Card (KX-TDA0166) KX-TDA600 2.8.6 EECHO16 Card (KX-TDA6166)
  • Page 137: Host Pbx Access Code (access Code To The Telephone Company From A Host Pbx)

    8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Feature Description Details in ® 16.1.1 SMDR SMDR for External Hotel Hospitality feature data, including check-in, check-out, Application and timed reminder times, can be output to SMDR for (Station use in a PC-based hotel application.
  • Page 138: Hot Line

    8.1.6 Hot Line Note In this example, "0" should be assigned as a Host PBX Access code for trunk group (TRG) 1 of this PBX. Conditions • TRS checks only the dialed telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX.
  • Page 139: Hot Line

    8.1.6 Hot Line Proprietary telephone (PT), single line telephone (SLT), T1-OPX, and portable station (PS) PC Programming Manual References 4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Dial—Hot Line (Pickup Dial) Start 4.8 [2-6-1] Numbering Plan—Main—Features— Hot Line (Pickup Dial) Program Set / Cancel 6.1 [4-1-1] Wired Extension—Extension Settings—Option 2 →...
  • Page 140 8.1.6 Hot Line Feature Manual Document Version 2010-11...
  • Page 141: Features And Configurations-i

    Section 9 Features and Configurations—I Document Version 2010-11 Feature Manual...
  • Page 142: Icd Group Features

    9.1.1 ICD GROUP FEATURES 9.1 I 9.1.1 ICD GROUP FEATURES Description An incoming call distribution group is a group of extensions programmed through system programming. 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group. Each incoming call distribution group has a floating extension number (default: 6 + two-digit group number).
  • Page 143: Icd Group Features

    9.1.1 ICD GROUP FEATURES Calls arrive at ICD group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in the queue. (Calls 4 through 8) Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow...
  • Page 144 9.1.1 ICD GROUP FEATURES A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone (Busy on Busy) or disconnect the line. Incoming Call Distribution Group Controlling Feature Feature Description &...
  • Page 145: Icd Group Features-group Call Distribution

    9.1.2 ICD Group Features—Group Call Distribution The FWD feature can be assigned on an incoming call distribution group basis. • COS for Incoming Call Distribution Groups Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS.
  • Page 146 9.1.2 ICD Group Features—Group Call Distribution One of the three distribution methods below can be assigned to each incoming call distribution group. Distribution Method Description Uniform Call Distribution Calls are distributed evenly to a different extension each time a call is (UCD) received.
  • Page 147 9.1.2 ICD Group Features—Group Call Distribution [How the Group Call Waiting Feature Activates] Programming Conditions Result Group Call Group Call Group Call Waiting Capable Waiting Mode Distribution Method Distribution Method Telephone Distribution PT/PS with idle Priority Hunting ICD Group button Priority Hunting Ring Any telephone...
  • Page 148: Icd Group Features-log-in/log-out

    9.1.3 ICD Group Features—Log-in/Log-out Conditions • Automatic Call Distribution (ACD) – When a KX-TDA6920, KX-TDA0920 or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version is installed in the PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension that has been idle the longest (ACD).
  • Page 149 9.1.3 ICD Group Features—Log-in/Log-out [Log-in/Log-out and Wrap-up Status Example] Incoming call Incoming call Incoming call Ready Waiting for call Wrap-up Call button pressed arrives Not Ready Extn. Extn. Extn. Extn. Extn. Extn. Wrap-up Answering a call Finishing paperwork/ temporary break time expires Ready Ready Not Ready...
  • Page 150 9.1.3 ICD Group Features—Log-in/Log-out A flexible button can be customized as the Wrap-up button. It shows the current status as follows: Light pattern Status Slow red flashing Wrap-up Red on Not Ready Ready (Wrap-up mode cancel) • When a PS in Wireless XDP Parallel Mode completes a call, neither the PS nor its wired telephone can have Wrap-up time.
  • Page 151: Icd Group Features-outside Destinations

    9.1.4 ICD Group Features—Outside Destinations Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.39 ICD Group Features—Log-in/Log-out 9.1.4 ICD Group Features—Outside Destinations Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group.
  • Page 152 9.1.4 ICD Group Features—Outside Destinations Conditions [General] • Hardware Requirement The KX-TDA6920, KX-TDA0920 or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version • For this feature to be activated, the following conditions must be met: – A virtual PS is assigned as a member of the ICD Group. (® 19.1.2 Virtual PS) –...
  • Page 153: Icd Group Features-overflow

    9.1.5 ICD Group Features—Overflow → Call from Extension—FWD Destination PT Programming Manual References [620] Incoming Call Distribution Group Member [621] Incoming Call Distribution Group Delayed Ringing [622] Incoming Call Distribution Group Floating Extension Number [624] Incoming Call Distribution Group Distribution Method [690] PS Registration Feature Manual References 13.1.16 Private Network Features—Network ICD Group...
  • Page 154 9.1.5 ICD Group Features—Overflow Destination Availability PS Ring Group ü Floating Extension no. for SVM ü VM Group (DTMF/DPT) ü External Pager (TAFAS) ü DISA ü Analog/ISDN Remote Maintenance ü Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü...
  • Page 155: Icd Group Features-queuing

    9.1.6 ICD Group Features—Queuing PT Programming Manual References [625] Destination for Overflow Time Expiration [626] Overflow Time [627] Destination When All Busy [628] Queuing Call Capacity [632] Maximum Number of Agents Feature Manual References 9.1.6 ICD Group Features—Queuing 9.1.6 ICD Group Features—Queuing Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue.
  • Page 156: Manual Queue Redirection

    We are sorry to Thank you for overflow 30 seconds. the overflow keep you holding. calling Panasonic. destination. destination. All of our agents are All of our agents are still handling currently handling other calls. We other calls.
  • Page 157: Icd Group Features-supervisory

    9.1.7 ICD Group Features—Supervisory PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features— Incoming Call Queue Monitor 4.17 [2-9] System Options—Option 4— Transfer—Transfer to Busy Extension without BSS Operation 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings →Overflow Queuing Busy →Overflow No Answer →Queuing Time Table →Miscellaneous—...
  • Page 158 9.1.7 ICD Group Features—Supervisory Feature Description Log-in/Log-out Monitor and Monitor: The supervisor extension can monitor the log-in/log-out Remote Control status of the incoming call distribution group members through the corresponding DSS button light. Remote Control: The supervisor extension can change the status of the members by pressing the corresponding DSS button.
  • Page 159: Icd Group Features-vip Call

    9.1.8 ICD Group Features—VIP Call • If a call to an incoming call distribution group is overflowed: If the display is in idle status, it will change to monitor mode for the corresponding incoming call distribution group automatically. If the display is monitoring another incoming call distribution group, it will not change. •...
  • Page 160: Idle Extension Hunting

    9.1.9 Idle Extension Hunting [Example] In the call center, incoming call distribution groups 1 and 3 enable the VIP Call mode, while incoming call distribution groups 2 and 4 disable the VIP Call mode. Calls have been distributed by DIL/DID/CLI distribution. (The circled numbers indicate the arrival order of the calls.
  • Page 161 9.1.9 Idle Extension Hunting Type Description Circular Hunting An idle extension is searched for in the order specified in the idle extension hunting group in a circular way. Incoming call Busy Extn. Extn. Extn. Extn. Assignment order Terminated Hunting An idle extension is searched for in the order specified in the idle extension hunting group until reaching the last assigned extension.
  • Page 162: Incoming Call Features

    9.1.10 INCOMING CALL FEATURES Destination Availability Extension of Another PBX (via TIE Line, Access without PBX Code) ü • FWD/DND Mode While searching for an idle extension within an idle extension hunting group, any extension that has set FWD—All Calls or DND feature will be skipped, and the call will go to the next extension in the group. PC Programming Manual References 5.16 [3-6] Extension Hunting Group 5.17 [3-6] Extension Hunting Group—Member List...
  • Page 163 9.1.10 INCOMING CALL FEATURES Networking Type CO Line Port (Channel) Card Type Public Private LCOT ELCOT / LCOT GCOT TIE (E&M) OPX (EXTN.) Extension QSIG-Master QSIG-Slave IP-GW Default Available Distribution Method Each public CO line port (channel) can use a different method of directing calls to their destinations as they are received.
  • Page 164 9.1.10 INCOMING CALL FEATURES Available Distribution Method for Public CO Lines Distribution Method CO Line Port (Channel) Card Type LCOT ELCOT / LCOT GCOT TIE (E&M) Default Available Available Destination The following destination types can be programmed as DIL, DID, or CLI destinations. Destination Type Availability Wired Extension (PT/SLT/T1-OPX)
  • Page 165: Intercept Routing

    9.1.11 Intercept Routing Type Description Details in ® 9.1.11 Intercept No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), the Routing call is redirected to a preprogrammed destination. Busy If a called party is already handling another call, the new call is redirected to a preprogrammed destination.
  • Page 166 9.1.11 Intercept Routing Type Description No Destination If a call has no destination (i.e., if a destination is not assigned), the call is redirected to an operator. (® 9.1.12 Intercept Routing—No Destination) Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the table below.
  • Page 167 9.1.11 Intercept Routing When the original destination is: The Available Intercept Destination is: • Not assignable (Intercept Routing is not available.) PS Ring Group • External Pager (TAFAS) • Analog/ISDN Remote Maintenance • Other PBX Extension (TIE with no PBX Code) Intercept Routing for DISA will redirect a call only if all of the Direct Inward System Access (DISA) ports are busy.
  • Page 168 • KX-TDA50/KX-TDA100/KX-TDA200 only When an intercom, CO line, or DISA call is received by an extension and forwarded (e.g., FWD—All Calls) to an outside destination, and the outside destination is busy or does not answer, the Intercept Routing feature can be used.
  • Page 169: Intercept Routing-no Destination

    9.1.12 Intercept Routing—No Destination PC Programming Manual References 4.4 [2-3] Timers & Counters →Dial / IRNA / Recall / Tone— Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night →DISA / Door / Reminder / U. Conf— DISA—Intercept Timer—Day, Lunch, Break, Night 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings →Overflow No Answer—...
  • Page 170: Intercom Call

    9.1.13 Intercom Call 12.6 [10-4] Miscellaneous— Intercept—Routing to Operator - No Destination (Destination is not programmed.) PT Programming Manual References [006] Operator Assignment Feature Manual References 12.1.5 Operator Features 9.1.13 Intercom Call Description An extension user can call another extension user. Conditions •...
  • Page 171: Internal Call Block

    9.1.14 Internal Call Block PC Programming Manual References 4.10 [2-6-3] Numbering Plan—B/NA DND Call Feature— Alternate Calling - Ring / Voice 6.1 [4-1-1] Wired Extension—Extension Settings →Main— Extension Number →Main— Extension Name →Option 4— Intercom Call by Voice 6.10 [4-2-1] Portable Station—Extension Settings—Main →...
  • Page 172: Ip-pt (ip Proprietary Telephone)

    9.1.15 IP-PT (IP Proprietary Telephone) COS 3 can make calls to COS 3 only. COS 1 Extn. 100 Extn. 101 COS 2 COS 3 Extn. 102 Extn. 103 Extn. 104 Extn. 105 Extn. 106 Conditions • Internal Call Block also prohibits certain features, such as Walking Extension and Walking COS, from being performed between certain extensions.
  • Page 173 • Automatic Rerouting to Secondary PBX A KX-NT300 series IP-PT can automatically connect to a secondary PBX, when the primary PBX becomes disconnected. Installation Manual References KX-TDA50 2.4.8 IP-EXT4 Card (KX-TDA5470) Document Version 2010-11 Feature Manual...
  • Page 174: Isdn (integrated Services Digital Network) Features

    9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES KX-TDA100/KX-TDA200 2.5.8 IP-EXT16 Card (KX-TDA0470) KX-TDA600 2.7.8 IP-EXT16 Card (KX-TDA0470) PC Programming Manual References 3.22 [1-1] Slot—Card Property - IP Extension 3.24 [1-1] Slot—Port Property - IP-Extension Port 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Description Integrated Services Digital Network (ISDN) is a digital switching and transmission network.
  • Page 175 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Service Description Details in ® 3.1.1 Caller ID Caller ID The PBX receives Caller ID information, such as the caller’s name and telephone number, when a call is sent from the network. A display proprietary telephone (PT) user can see this information before answering the call.
  • Page 176 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Feature Manual References 13.1.18 PRIVATE NETWORK FEATURES—QSIG 21.2 Exclusive Features Table Feature Manual Document Version 2010-11...
  • Page 177: Features And Configurations-l

    Section 10 Features and Configurations—L Document Version 2010-11 Feature Manual...
  • Page 178: Led Indication

    10.1.1 LED Indication 10.1 L 10.1.1 LED Indication Description The LED of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [Digital proprietary telephone (DPT)]...
  • Page 179: Led Indication

    10.1.1 LED Indication Light Pattern of the Line Status Buttons Line Status Incoming Call Intercom Button: Distribution CO Line Status Line Status (ICD) Group Light Line Status Pattern S-CO G-CO L-CO INTERCOM ICD Group Idle This extension is using the line. Green on Slow green This extension is holding the line.
  • Page 180: Line Preference-incoming

    10.1.2 Line Preference—Incoming Flashing Light Patterns Slow Flashing Moderate Flashing Rapid Flashing Conditions • The incoming CO line call shows on the buttons in the following priority: ICD Group®S-CO®G-CO®L-CO®PDN®INTERCOM • The light pattern of a DSS button for incoming calls can be set to "Off" through system programming. In this case, the DSS button light will not indicate the status of the corresponding extension.
  • Page 181: Line Preference-outgoing

    10.1.3 Line Preference—Outgoing Type Description PDN (KX-TDA100/KX-TDA200/ Answers a call arriving at a Primary Directory Number (PDN) KX-TDA600 only) button simply by going off-hook. This works even when multiple calls are received simultaneously. (® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension) Prime Line Answers a call arriving at a CO button (on which the "Prime...
  • Page 182: Local Alarm Information

    10.1.4 Local Alarm Information Method Description Prime Line When an extension user goes off-hook, the preset line is selected automatically. A prime line can be selected from the Line Access buttons: S-CO, G-CO, L-CO, ICD Group. Conditions • Line Preference Override A user can override the preset Line Preference temporarily by pressing the desired Line Access button or a Memory Dialing button, such as One-touch Dialing, before going off-hook.
  • Page 183 The alarm information will be logged on the Station Message Detail Recording (SMDR), if enabled through system programming. • The PBX can be automatically diagnosed at a preprogrammed time everyday. Installation Manual References KX-TDA50 4.1.5 Troubleshooting by Error Log KX-TDA100/KX-TDA200 4.1.5 Troubleshooting by Error Log KX-TDA600 4.1.5 Troubleshooting by Error Log...
  • Page 184 10.1.4 Local Alarm Information →Maintenance— Local Alarm Display—Extension 1, Extension 2 →Maintenance— Daily Test Start Time—Set →Maintenance— Daily Test Start Time—Hour →Maintenance— Daily Test Start Time—Minute Feature Manual References 6.1.3 Flexible Buttons 16.1.1 SMDR (Station Message Detail Recording) Feature Manual Document Version 2010-11...
  • Page 185: Features And Configurations-m

    Section 11 Features and Configurations—M Document Version 2010-11 Feature Manual...
  • Page 186: Manager Features

    11.1.1 Manager Features 11.1 M 11.1.1 Manager Features Description An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features: Manager Feature Description &...
  • Page 187: Memory Dialing Features

    11.1.2 MEMORY DIALING FEATURES Manager Feature Description & Reference Details in Password ® NDSS Monitor Release Removes the monitor function from an NDSS button. required 13.1.15 Private Network Features— NDSS (Network Direct Station Selection) Conditions CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX.
  • Page 188 11.1.2 MEMORY DIALING FEATURES Feature Storing Method Details in ® One-touch Dialing • Personal Programming 12.1.4 One-touc • System Programming h Dialing (PC Programming only) ® Last Number Redial The last or most recent dialed numbers are (Outgoing Call Log) automatically stored.
  • Page 189: Message Waiting

    11.1.3 Message Waiting Displayed while Input Description Entering TRANSFER (Transfer) Store a transfer command by pressing the TRANSFER button at the beginning of the number (used only for One-touch Dialing). (® 3.1.8 Call Transfer) [Example] Storing "T + 305"= Transferring a call to extension 305. Available only when in the system/personal programming mode [Secret Dialing Example] When storing the number "9-123-456-7890", to conceal the telephone number "123-456-7890",...
  • Page 190 11.1.3 Message Waiting [Example] --- Extension no. and name of who left the message 105:Tom Smith Message buttons This extension ICD Group Other extension* * This button is useful, for example, when a secretary checks messages left for the boss (Boss & Secretary Feature). Conditions •...
  • Page 191 11.1.3 Message Waiting [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...
  • Page 192 11.1.3 Message Waiting 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 11 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 12 • It is possible to leave a Message Waiting notification while hearing a ringback tone, busy tone, or DND tone.
  • Page 193: Music On Hold

    External music port 2/Internal audio source 1 or 2 Separate music sources can be assigned for the Music on Hold and the BGM features. [KX-TDA50] Only one external music port is available. If BGM is selected, it is possible to select whether external music port, internal music port 1, or internal music port 2 is assigned to BGM.
  • Page 194: Mute

    MOH—MOH 2 (Music On Hold 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) → MOH—MOH (Music On Hold) (KX-TDA50 only) PT Programming Manual References [710] Music Source Selection for BGM (with the KX-TDA50)/BGM2 (with the KX-TDA100/KX-TDA200/ KX-TDA600) [711] Music on Hold Feature Manual References 17.1.3 Tenant Service 11.1.5 Mute...
  • Page 195: Features And Configurations-o

    Section 12 Features and Configurations—O Document Version 2010-11 Feature Manual...
  • Page 196: Off-hook Monitor

    ® 17.1.4 Timed Timed Reminder When answering the Timed Reminder Alarm, the user will hear a message. Reminder Conditions • Hardware Requirement: KX-TDA50: An MSG2 card or ESVM2 card Feature Manual Document Version 2010-11...
  • Page 197 Up to 4 (with the KX- Up to 8 (with the KX- TDA100/KX-TDA200/KX- TDA100/KX-TDA200/KX- TDA600) or 2 (with the TDA600) or 4 (with the KX-TDA50) messages can KX-TDA50) messages can be played simultaneously be played simultaneously to callers. to callers.
  • Page 198 2.6.7 Utility—Message File Transfer PBX to PC MSG Feature 3.27 [1-1] Slot—OPB3 Card Property (KX-TDA100/KX-TDA200/KX-TDA600 only)— 3.33 [1-1] Slot—Card Property - ESVM Type (KX-TDA50 only)— MSG Feature 4.4 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf— DISA—Progress Tone Continuation Time before Recording Message 4.8 [2-6-1] Numbering Plan—Main—Features—...
  • Page 199: Ohca (off-hook Call Announcement)

    12.1.4 One-touch Dialing 12.1.3 OHCA (Off-hook Call Announcement) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s proprietary telephone (PT). If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.
  • Page 200: Operator Features

    12.1.5 Operator Features Conditions • One-touch Dialing Button Any flexible button can be customized as a One-touch Dialing button. • Full One-touch Dialing There is no need to go off-hook before pressing a One-touch Dialing button. PC Programming Manual References 6.1 [4-1-1] Wired Extension—Extension Settings—Option 6—...
  • Page 201 12.1.5 Operator Features The call is directed to the extension’s tenant operator. If a tenant operator is not assigned, the call is directed to the PBX operator. In this case, the current time mode of the extension’s tenant is used to determine the PBX operator that the call is directed to.
  • Page 202 12.1.5 Operator Features Feature Manual Document Version 2010-11...
  • Page 203: Features And Configurations-p

    Section 13 Features and Configurations—P Document Version 2010-11 Feature Manual...
  • Page 204: Paging

    The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or external pagers (loudspeakers) which belong to a paging group. (With the KX-TDA100/KX-TDA200/KX-TDA600, up to two external pagers can be connected; with the KX-TDA50, one external pager can be connected.) The paged person can answer the page from a nearby telephone.
  • Page 205 → Paging—EPG 1 (External Pager 1) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG 2 (External Pager 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG (External Pager) (KX-TDA50 only) → Paging—Paging Level from PT Speaker 5.9 [3-4] Paging Group 5.10 [3-4] Paging Group—All Setting 5.11 [3-4] Paging Group—External Pager 6.1 [4-1-1] Wired Extension—Extension Settings—Option 6—...
  • Page 206: Paralleled Telephone

    13.1.2 Paralleled Telephone 13.1.2 Paralleled Telephone Description By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. Both wired and wireless telephones can be connected in parallel. Single line telephones (SLTs), analog proprietary telephones (APTs), and digital proprietary telephones (DPTs) can be connected to other telephones or connectors, allowing up to three telephones to be connected to the PBX through just one extension port.
  • Page 207: Paralleled Telephone

    13.1.2 Paralleled Telephone Features Descriptions Connections Wireless XDP For information on this type of parallel connection, APT/DPT/SLT + PS Parallel Mode refer to the Wireless XDP Parallel mode feature. (® 20.1.4 Wireless XDP Parallel Mode) Extn. 101 Extn. 101 Extn. 102 Extn.
  • Page 208 When Digital XDP connection enables the number of DPTs to exceed the maximum capacity that the PBX supports, the following conditions must be met: – KX-TDA50: An MEC card is installed and an additional AC adaptor is connected. – KX-TDA100/KX-TDA200: An MEC card and the PSU-M or PSU-L is installed.
  • Page 209: Password Security

    13.1.3 Password Security 13.1.3 Password Security Description To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available: Password Description...
  • Page 210: Pause Insertion

    13.1.4 Pause Insertion the system data, you must reset the PBX to its factory defaults and reprogram it. Therefore, we strongly recommend maintaining a backup of the system data. For more information on how to back up the system data, refer to the PC Programming Manual. However, as system passwords can be extracted from backup copies of the system data file, do not allow unauthorized access to these files.
  • Page 211: Pc Console/pc Phone

    13.1.5 PC Console/PC Phone Description Panasonic PC Console/PC Phone is supported by a PC with a KX-DT343/KX-DT346 or KX-T7633/ KX-T7636 DPT (equipped with USB module) through USB ports. By using the KX-TDA0350 PC Phone or KX-TDA0300 PC Console CTI application, users can enjoy many of the KX-TDA series PBX features while utilizing the benefits of a CTI solution.
  • Page 212: Pc Programming

    The PC is connected to the PBX via Ethernet cable to the CTI-LINK card CTI-LINK card (KX-TDA100/KX-TDA200/KX-TDA600 only) or or IP-GW4 card IP-GW4 card (KX-TDA50 only). Modem The PC is connected to a modem, which is then connected to RMT card and (connected to an SLT port of the PBX.
  • Page 213 13.1.6 PC Programming 2. Connection Methods for Remote Programming Required Method Description Hardware Off-site modem Call the PBX and have the call directed to the floating extension RMT card and number (default: 599) assigned to the analog remote user-supplied maintenance feature using one of the following methods: modem Direct Access: Using the off-site modem, dial a telephone number with the modem which will direct your call (via Direct...
  • Page 214 13.1.6 PC Programming Installation Manual References KX-TDA50 2.5.8 RMT Card (KX-TDA5196) 3.1 Overview 3.2 PC Connection 3.3 Installation of the PBX PC Programming Software KX-TDA100/KX-TDA200 2.3.1 MPR Card 2.3.3 RMT Card (KX-TDA0196) 2.6.7 CTI-LINK Card (KX-TDA0410) 3.1 Overview 3.2 PC Connection 3.3 Installation of the Maintenance Console...
  • Page 215: Pdn (primary Directory Number)/sdn (secondary Directory Number) Extension

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Description Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are ideal for use between bosses and secretaries. When a call (intercom or CO) arrives at a PDN button on the boss’s extension, the call will ring and the LED of the SDN button will flash at the secretary’s extension as well, indicating that an incoming call is arriving at the boss’s extension.
  • Page 216: Pdn (primary Directory Number)/sdn (secondary Directory Number Extension

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Light Pattern PDN Button Status SDN Button Status Moderate • • A call on a PDN button is on A call answered using the SDN button green Exclusive Call Hold or consultation is on Exclusive Call Hold or consultation flashing hold.
  • Page 217 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension The Call From 111-1111 is Answered by Ext. 103 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off)
  • Page 218 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension The Call From 333-3333 is Answered by Ext. 103 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off)
  • Page 219: Delayed Ringing

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Through system programming, it is possible for only incoming calls arriving at PDN buttons to be answered simply by going off-hook, by selecting "PDN" as the incoming line preference (® 10.1.2 Line Preference —Incoming).
  • Page 220: Power Failure Restart

    13.1.9 Power Failure Transfer → Optional Parameter (Ringing Tone Type Number) (for Loop CO, Single CO, Group CO, ICD Group, SDN) Feature Manual References 3.1.20 COS (Class of Service) 9.1.2 ICD Group Features—Group Call Distribution 10.1.1 LED Indication 21.1 Capacity of System Resources Operating Manual References 1.3.6 Call Hold 1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension (KX-TDA100/...
  • Page 221 Power Failure Connection. However, if no special programming is performed, the connection will be dropped when power returns. [KX-TDA50] • Ports 1 and 2 of the LCOT card installed in the least slot number and ports 1 and 2 of the Super Hybrid ports can be used for Power Failure Connections.
  • Page 222: Predialing

    13.1.11 Printing Message 13.1.10 Predialing Description A display proprietary telephone (PT) user can check and correct the number to be dialed on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialed Number in Personal Speed Dialing The predialed number can be stored in Personal Speed Dialing by pressing the AUTO DIAL/STORE button (®...
  • Page 223: Privacy Release

    13.1.13 PRIVATE NETWORK FEATURES 13.1.12 Privacy Release Description By default, all conversations which take place on CO lines, extension lines and doorphone lines are protected from others interrupting the conversation (Automatic Privacy). Privacy Release allows a proprietary telephone (PT) or portable station (PS) user to suspend Automatic Privacy for an existing CO line call on the S-CO button in order to establish a three-party call.
  • Page 224 13.1.13 PRIVATE NETWORK FEATURES Making a TIE Line Call One of the following two methods can be used to make a TIE line call. Extension Number Method (Access without PBX Code) Dial the [Extension Number] only. [Example] PBX-1 PBX-2 PBX-3 TIE Line TIE Line Interface...
  • Page 225 13.1.13 PRIVATE NETWORK FEATURES [Example] PBX-1 PBX-2 PBX-3 PBX Code 951 PBX Code 952 PBX Code 953 TIE Line TIE Line Interface Interface Interface Interface Extn.1011 Extn.1012 Extn. 1011 Extn. 1011 Dials "7-953-1011". Dials "7-952-1011". [PBX code] [TIE line access no.] [Extn.
  • Page 226 13.1.13 PRIVATE NETWORK FEATURES [Example] Telephone Company CO Line TIE Line Network PBX-1 PBX-2 CO Line DID No: 4567 Destination: 2011 TIE Line Interface Interface Outside Caller Extn. 2011 Dials "123-4567". Extn. 1011 Explanation: An outside caller dials "123-4567". The call is sent to extension "2011" of PBX-2 through the TIE line according to the assignment of the DID or DIL call destination of PBX-1.
  • Page 227 13.1.13 PRIVATE NETWORK FEATURES Explanation: An outside caller dials "123-4567". The call reaches the destination (extension 1011 of PBX-1), and the call is forwarded, transferred, or intercepted to extension "2011" of PBX-2 through the TIE line. TIE-to-CO Line Access The PBX sends TIE line calls to the CO lines of another PBX through the TIE lines. CO Line Call through Other PBXs [Example] <Extension Number Method (Access without PBX Code)>...
  • Page 228 13.1.13 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code)> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.
  • Page 229 13.1.13 PRIVATE NETWORK FEATURES CO Line Call through Other PBXs—by the ARS feature [Example] <Extension Number Method (Access without PBX Code) using ARS> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn.
  • Page 230 13.1.13 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code) using ARS> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn.
  • Page 231 13.1.13 PRIVATE NETWORK FEATURES [Programming Example of PBX-2] Trunk Group No. COS No. Outgoing Call TRG of Incoming Call … TRG 1 TRG 2 TRG 3 COS 1 COS 2 COS 3 : Block [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company CO Line 211-4567...
  • Page 232 13.1.13 PRIVATE NETWORK FEATURES Explanation: Case 1: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", TIE line trunk group number (TRG 2), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked from accessing TRG 3 of PBX-2.
  • Page 233 13.1.13 PRIVATE NETWORK FEATURES Extension 1012 of PBX-1 dials the TIE line access number "7", PBX code "952", verification code entry feature number, , verification code, verification code personal identification number (PIN), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". If the specified verification code applies COS 2 of PBX-2, the call is connected to the outside party through PBX-2, because COS 2 is not blocked from accessing TRG 3 of PBX-2.
  • Page 234 13.1.13 PRIVATE NETWORK FEATURES CO Line-to-TIE-to-CO Line Access An outside caller can be connected to an outside party through the TIE line by using the DISA feature. [Example] Telephone Company Telephone Company (area code: 222) (area code: 333) CO Line CO Line CO Line 123-4567...
  • Page 235 13.1.13 PRIVATE NETWORK FEATURES TIE Line Programming To Make a TIE Line Call The TIE Line Routing and Modification Table is referenced by the PBX to identify the CO line route when an extension user makes a TIE line call. It is necessary to make unified tables with all PBXs in the TIE line network.
  • Page 236 13.1.13 PRIVATE NETWORK FEATURES Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits Explanation: Location 01: The hunt sequence by dialing [2XXX]: The 1st route—trunk group (TRG) 1 Sending no. to PBX-2: 2XXX Location 02: The hunt sequence by dialing [3XXX]: The 1st route—trunk group (TRG) 1...
  • Page 237 13.1.13 PRIVATE NETWORK FEATURES [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits 953# 954# Explanation: Location 01: The hunt sequence by dialing [7+PBX Code 952+XXXX]: The 1st route —...
  • Page 238 13.1.13 PRIVATE NETWORK FEATURES To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the TIE Line Network number sent from PBX-1 is an extension number of PBX-4 PBX-3 PBX-2 (e.g., 2011), the...
  • Page 239 13.1.13 PRIVATE NETWORK FEATURES PBX Code Method (Access with PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If TIE Line Network the number sent from PBX-4 PBX-3 PBX-1 has the PBX PBX Code 953 PBX Code 954 code of PBX-2 "952", the call will be received at the corresponding...
  • Page 240 13.1.13 PRIVATE NETWORK FEATURES TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made using one of the following methods: PBX Code Method: TIE Line Access Number + PBX Code + (Extension Number or Other Digits) Extension Number Method: Extension Number Is the dialed number either...
  • Page 241 13.1.13 PRIVATE NETWORK FEATURES [Receiving a Call through a TIE Line] A call is received via a TIE line. The Incoming Number Modification Table checks the CO line port carrying the call, and modifies the number according to the method assigned for that port. PBX Code Method Extension Number Method (Access with PBX Code)
  • Page 242 13.1.13 PRIVATE NETWORK FEATURES Conditions • A CO line which is used for a private network should be assigned "Private" as the networking type. (® 9.1.10 INCOMING CALL FEATURES) • To establish a QSIG network (® 13.1.18 PRIVATE NETWORK FEATURES—QSIG), each ISDN (QSIG) connection in a TIE line network must have the port on one PBX assigned as a master port, and the port on the other PBX assigned as a slave port.
  • Page 243 13.1.13 PRIVATE NETWORK FEATURES Case 1: Extension 1012 of PBX-1 dials extension number "1011". ® The dialed number is found at the local PBX, and extension 1012 of PBX-1 is connected to extension 1011 of PBX-1. Case 2: Extension 1012 of PBX-1 dials extension number "1033". ®...
  • Page 244: Private Network Features-centralized Voice Mail

    13.1.14 Private Network Features—Centralized Voice Mail Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.8 Call Transfer 4.1.7 DISA (Direct Inward System Access) 6.1.4 Flexible Numbering/Fixed Numbering 6.1.6 FWD (Call Forwarding) 9.1.11 Intercept Routing 17.1.6 TRS (Toll Restriction) 21.1 Capacity of System Resources Operating Manual References 1.2.1 Making Calls 13.1.14 Private Network Features—Centralized Voice Mail...
  • Page 245 13.1.14 Private Network Features—Centralized Voice Mail Feature Remote VPS Local VPS VM Menu Message clear on Check Out Voice message number display [CO Line Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)] Outside Caller Telephone Company TIE Line Network PBX-1...
  • Page 246 13.1.14 Private Network Features—Centralized Voice Mail [CO Line Call to an Extension Not Answered, Forwarded to Mailbox (Extension Number Method)] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 PBX-7 PBX-8 Mailbox 201: Mailbox 101 "Hello.
  • Page 247: Multiple Vpss

    13.1.14 Private Network Features—Centralized Voice Mail PBX Code Method Telephone Company Outside Caller TIE Line Network PBX-1 (PBX PBX-2 (PBX Code: 20) Code: 30) PBX-3 Private network PBX-4 PBX-5 PBX-6 PBX-7 PBX-8 Mailbox 101 Mailbox 730102: "Hello. I am not at Mailbox 201 Extn.
  • Page 248: Private Network Features-ndss (network Direct Station Selection)

    13.1.15 Private Network Features—NDSS (Network Direct Station Selection) • A flexible button cannot be customized as a Message Waiting button for another extension at a different PBX. • Whether or not Enhanced QSIG information is transmitted can be set in the TIE table. •...
  • Page 249 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) Light pattern Status The monitored extension is idle. Red on The monitored extension is busy or has set DND for CO line calls. [Example Network] 2001 (busy) 1001 (busy) PBX-1 PBX-2 Network ID 1 Network ID 2 Monitor 2002 (idle)
  • Page 250 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) Transmit Extension Status Information Functions Enabled • Transmit information on own PBX extensions • Receive information from other PBXs; forward it to other QSIG ports of the PBX • Re-transmit information received by other QSIG ports of the PBX Disabled •...
  • Page 251 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) Mixed Network When using the NDSS feature over a mixed network containing both VoIP portions and ISDN line portions, it is possible to set whether status information will be transferred between VoIP and ISDN cards within each PBX.
  • Page 252 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) The PLMPR/PMPR/PSMPR software file version of all PBXs in the network must be 2.0xxx or later. The KX-TDA6920, KX-TDA0920, or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version must be installed in all PBXs that will monitor extensions or have extensions monitored. If using an IP-GW4E (KX-TDA0484) or IP-GW4 (KX-TDA5480) card, the firmware (not LPR) of the card must be version 1.2 or later.
  • Page 253: Private Network Features-network Icd Group

    13.1.16 Private Network Features—Network ICD Group PC Programming Manual References 3.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—CO Setting— Networking Data Transfer 4.11 [2-7-1] Class of Service—COS Settings—Extension Feature— Manager 6.5 [4-1-4] Wired Extension—Flexible Button → Type → Dial (for NDSS) 6.8 [4-1-6] Wired Extension—NDSS Link Data - Send 6.13 [4-2-3] Portable Station—Flexible Button →...
  • Page 254 13.1.16 Private Network Features—Network ICD Group member of the ICD Group, and then setting the number of a destination at another PBX as the forwarding destination for that virtual PS. This allows multiple ICD groups at remote locations to receive calls together. Telephone Company PBX-1 PBX-2...
  • Page 255: Private Network Features-ps Roaming By Network Icd Group

    13.1.17 Private Network Features—PS Roaming by Network ICD Group 13.1.17 Private Network Features—PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network.
  • Page 256: Private Network Features-qsig

    13.1.18 PRIVATE NETWORK FEATURES—QSIG • When a PS comes within range of a certain PBX, Out of Range status is automatically released. However, in some negative wireless network conditions, Out of Range status may not be released automatically. In this case, the PS user can manually release Out of Range status by pressing the Talk key and confirming that a dial tone can be heard from the PBX.
  • Page 257 13.1.18 PRIVATE NETWORK FEATURES—QSIG Service Description & Reference Calling Line Identification Prevents the caller’s CLI being presented to the called party by the Restriction (CLIR) caller. ® 13.1.21 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) Connected Line Prevents COLP being sent by the answered party.
  • Page 258: Private Network Features-qsig-ccbs (completion Of Calls To Busy Subscriber)

    13.1.19 Private Network Features—QSIG—CCBS (Completion of Calls to Busy Subscriber) [Enhanced Service Table] Service Description & Reference Network Direct Station Allows the extensions connected to up to seven other PBXs in a Selection (NDSS) network to be monitored, as well as the transferring of calls to those extensions with one touch.
  • Page 259: Private Network Features-qsig-cf (call Forwarding)

    13.1.20 Private Network Features—QSIG—CF (Call Forwarding) 13.1.20 Private Network Features—QSIG—CF (Call Forwarding) Description The PBX forwards the call to a destination extension in another PBX in the QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of CO line calls (® 6.1.6 FWD (Call Forwarding)).
  • Page 260: Private Network Features-qsig-clip/colp (calling/connected Line Identification Presentation) And Cnip/conp (calling/connected Name Identification Presentation)

    13.1.21 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) Operating Manual References 1.3.30 FWD (Call Forwarding) 13.1.21 Private Network Features—QSIG—CLIP/COLP (Calling/ Connected Line Identification Presentation) and CNIP/CONP (Calling/Connected Name Identification Presentation) Description Calling Line Identification Presentation (CLIP) and Calling Name Identification Presentation (CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call.
  • Page 261 13.1.21 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) CNIP/CONP Name: The extension name sent to the QSIG network for CNIP/CONP can be assigned for each extension through system programming. Calling/Connected Line Identification Restriction (CLIR/COLR): It is possible for each extension to restrict the sending of its extension number to the QSIG network by pressing the CLIR button, COLR button, or entering the feature number.
  • Page 262: Private Network Features-qsig-ct (call Transfer)

    13.1.22 Private Network Features—QSIG—CT (Call Transfer) 13.1.22 Private Network Features—QSIG—CT (Call Transfer) Description The PBX transfers the call to a destination extension in another PBX in the QSIG network. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.
  • Page 263: Private Network Features-voip (voice Over Internet Protocol)

    13.1.23 Private Network Features—VoIP (Voice over Internet Protocol) 3.35 [1-3] Option— New Card Installation—ISDN Standard Mode for PRI23 Card (KX-TDA100/KX-TDA200/ KX-TDA600 only) Operating Manual References 1.3.11 Call Transfer 13.1.23 Private Network Features—VoIP (Voice over Internet Protocol) Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network.
  • Page 264 13.1.23 Private Network Features—VoIP (Voice over Internet Protocol) [TIE Line Routing and Modification Table] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits 2 (VoIP port) [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the VoIP ports, designated as trunk group 2.
  • Page 265: Ps (portable Station)

    13.1.24 PS (Portable Station) Description A Panasonic portable station (PS) can be used in place of a proprietary telephone (PT), providing wireless access to PBX features and call handling. Cell Stations (CSs) allow PSs to receive reception within a designated area.
  • Page 266: Ps (portable Station)

    13.1.24 PS (Portable Station) [691] PS Termination Each PS can be registered to more than one PBX if necessary, and registration can be canceled if a PS will no longer be used with one of these PBXs. 3.34 [1-2] Portable Station—PS Registration and De-registration— De-registration [692] Personal Identification Number (PIN) for PS Registration Connection...
  • Page 267 A PS can only be assigned an extension number of 4 digits or less. [KX-TDA600] • When an EMEC card is installed, the total number of PSs that the PBX supports will increase. Installation Manual References KX-TDA50 None KX-TDA100/KX-TDA200 None KX-TDA600 2.3.2 EMEC Card (KX-TDA6105)
  • Page 268: Ps-co Status Display (kx-wt125/kx-wt126 Only) (kx-tda50 Only)

    3.35 [1-3] Option— System Wireless—CO Status Display in Standby (KX-WT125/126 only) (Need System Restart) (KX-TDA50 only) 6.17 [4-2-6] Portable Station—Single CO Appearance (KX-TDA50 only) 13.1.26 PS—Directory Description A portable station (PS) user can make a call or access PBX features using information stored in the PS and PBX.
  • Page 269: Ps-feature Buttons

    13.1.28 PS—Ring Group → Name → CO Line Access Number + Telephone Number 6.1 [4-1-1] Wired Extension—Extension Settings—Main— Extension Name 6.10 [4-2-1] Portable Station—Extension Settings—Main— Extension Name PT Programming Manual References [001] System Speed Dialing Number [002] System Speed Dialing Name [004] Extension Name 13.1.27 PS—Feature Buttons Description...
  • Page 270 13.1.28 PS—Ring Group [Programming Example: PS Ring Group] PS Ring Group 1 PS Ring Group 2 PS Ring Group 3 Floating Extension No. Group Name Sales 1 Sales 2 Customer Service Incoming CO Line Caller ID Called Number Caller ID Information Display PS 1 PS 2...
  • Page 271 CSs. When a call arrives, each CS uses one channel to ring all member PSs within its range. The ICD group has one proprietary telephone (PT) member, as well as four (for KX-TDA50) or six (for KX-TDA100/KX-TDA200/KX-TDA600) PS members which are in range of two different CSs. When a call arrives, each CS uses both (for KX-TDA50) or all three (for KX-TDA100/KX-TDA200/KX-TDA600) of its channels to ring each of the member PSs within its range.
  • Page 272 13.1.28 PS—Ring Group • Each member of a PS ring group must be a PS, but each member does not need to be in range of the same CS. When a call is directed to a PS ring group, all CSs connected to the PBX will try to ring members of the group.
  • Page 273: Pt Programming

    13.1.29 PT Programming 9.1.1 ICD GROUP FEATURES 21.1 Capacity of System Resources 13.1.29 PT Programming Description A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the following programming features: Programming Authorized Description Example...
  • Page 274 13.1.29 PT Programming 13.1 [11-1] Main—Password → System Password - PT Programming—Prog ** : User Level → System Password - PT Programming—Prog *# : Administrator Level → Manager Password - PT Programming—Prog *1 PT Programming Manual References 2.1 PT Programming [516] Programming Mode Limitation Feature Manual References 3.1.20 COS (Class of Service)
  • Page 275: Features And Configurations-q

    Section 14 Features and Configurations—Q Document Version 2010-11 Feature Manual...
  • Page 276: Quick Dialing

    Installing an EMEC/MEC card in the PBX allows a separate set of entries with a maximum of 8 digits to be programmed. Conditions • Quick Dialing numbers follow the flexible numbering plan. (® 6.1.4 Flexible Numbering/Fixed Numbering) Installation Manual References KX-TDA50 2.5.7 MEC Card (KX-TDA5105) KX-TDA100/KX-TDA200 2.3.2 MEC Card (KX-TDA0105) KX-TDA600 2.3.2 EMEC Card (KX-TDA6105) PC Programming Manual References 4.9 [2-6-2] Numbering Plan—Quick Dial...
  • Page 277: Quick Setup

    For a list of the default flexible numbers, refer to the [Flexible Numbering Table (available while a dial tone is heard)] (® 6.1.4 Flexible Numbering/Fixed Numbering). Extension Number From 101/from 201 Determines the number from which default extension (for KX-TDA50/ numbers begin. KX-TDA100/ KX-TDA200) or from 1001/from 2001 (for KX-TDA600) Operator The feature number for Operator Call can be selected.
  • Page 278 14.1.2 Quick Setup Feature Manual Document Version 2010-11...
  • Page 279: Features And Configurations-r

    Section 15 Features and Configurations—R Document Version 2010-11 Feature Manual...
  • Page 280: Redial, Last Number

    15.1.1 Redial, Last Number 15.1 R 15.1.1 Redial, Last Number Description [General] Every extension automatically saves the last external telephone number dialed, allowing the same number to be dialed again. Outgoing Call Log Information on outgoing CO line calls is automatically logged at each extension. Users of display PTs can view details of a preset number of recently dialed telephone numbers, and easily call the same outside party again.
  • Page 281: Ring Tone Pattern Selection

    15.1.2 Ring Tone Pattern Selection → Redial—Save Dial After Connection to Redial Memory → Redial—Call Log by Redial key 6.1 [4-1-1] Wired Extension—Extension Settings—Option 7— Outgoing Call Log Memory 6.10 [4-2-1] Portable Station—Extension Settings—Option 7— Outgoing Call Log Memory PT Programming Manual References [205] Automatic Redial Repeat Times (KX-TDA100/KX-TDA200/KX-TDA600 only) Feature Manual References 21.1 Capacity of System Resources...
  • Page 282: Room Status Control

    15.1.3 Room Status Control [Programming Example of Ring Tone Pattern Table] CO Line Call/ Doorphone Intercom Table Hold Recall Call Timed Call External Call/Hold Reminder Back Sensor Recall TRG1 Port 1 Double Single Single Single Double Double Conditions • "PT Ring Off Setting" can be enabled or disabled through system programming. If disabled, PT users cannot turn incoming call ringing off for their extension.
  • Page 283: Room Status Control

    • Cleaned-up (KX-TDA50/KX-TDA100/KX-TDA200 only) Switches the status of selected room extensions between Ready and Not Ready. When a guest checks out of a room, the room status becomes Checked-out and Not Ready. After the room has been cleaned, the status can be changed to Checked-out and Ready using this button.
  • Page 284 15.1.3 Room Status Control Conditions • SVM voice messages and messages left on the extension’s Voice Mail (VM) will be cleared at Check-out. • A maximum of four hotel operators can be assigned. • Only one of each type of Room Status Control button can be assigned. •...
  • Page 285: Features And Configurations-s

    Section 16 Features and Configurations—S Document Version 2010-11 Feature Manual...
  • Page 286: Smdr (station Message Detail Recording)

    16.1.1 SMDR (Station Message Detail Recording) 16.1 S 16.1.1 SMDR (Station Message Detail Recording) Description Automatically logs detailed information for each extension. SMDR Output Port The Serial Interface (RS-232C) port can be used to output Station Message Detail Recording (SMDR) data to a PC, printer, etc.
  • Page 287 16.1.1 SMDR (Station Message Detail Recording) Pattern B: 80-column text with call charge information Date Time Dial Number Duration Cost ACC Code (8 digits) (20) (8+2) (10) 01/02/02 10:03AM 1210 <I> 01/02/02 10:07AM 2005 1234567890123456789 00:00'05 00560.00EU 9876543210 (10) 120-column text Date Time Dial Number...
  • Page 288 16.1.1 SMDR (Station Message Detail Recording) Number in Data Description the Pattern Dial Number [CO Line Call] Outgoing CO Line Call Shows the dialed telephone number. Digits shown are as follows: 0 through 9, P: Pause F: External Feature Access (EFA) signal =: Host PBX Access code (®...
  • Page 289 16.1.1 SMDR (Station Message Detail Recording) Number in Data Description the Pattern CD (Condition Shows other call information using the following codes: Code) TR: Transfer FW: Call Forwarding (FWD) to CO line D0: Call using Direct Inward System Access (DISA) or TIE line service RM: Remote maintenance (modem) (®...
  • Page 290 16.1.1 SMDR (Station Message Detail Recording) Item Description Caller’s identification Controls whether the caller’s identification number, name, number and name, or nothing is shown. If "none" is selected, <I> will not be shown. 13.1 [11-1] Main—SMDR Options— SMDR Options—Caller ID Number & Name DID number Controls whether the DID numbers, names, numbers and names, or nothing is shown.
  • Page 291 16.1.1 SMDR (Station Message Detail Recording) • SMDR Format The following SMDR format parameters can be set through system programming in order to match the paper size being used by the printer: Page Length: determines the number of lines per page. 13.1 [11-1] Main—SMDR—...
  • Page 292 "0" to be dialed first) are treated as extensions of the telephone company and do not get recorded on SMDR, because in this case this PBX recognizes the telephone company as the host PBX. Therefore, only long distance calls are recorded on SMDR. Installation Manual References KX-TDA50 2.8.1 Connection of Peripherals KX-TDA100/KX-TDA200 2.11.1 Connection of Peripherals KX-TDA600 2.3.2 EMEC Card (KX-TDA6105)
  • Page 293: Special Carrier Access Code

    16.1.2 Special Carrier Access Code [805] SMDR Incoming Call Printing Feature Manual References 3.1.8 Call Transfer 3.1.20 COS (Class of Service) 4.1.5 DID (Direct Inward Dialing) 4.1.7 DISA (Direct Inward System Access) 8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) 9.1.3 ICD Group Features—Log-in/Log-out 13.1.13 PRIVATE NETWORK FEATURES 21.1 Capacity of System Resources...
  • Page 294: Speed Dialing, Personal

    (® 5.1.6 Extension PIN (Personal Identification Number)) • When an EMEC or MEC card is installed in the PBX, the number of entries programmable for each extension is increased. Installation Manual References KX-TDA50 2.5.7 MEC Card (KX-TDA5105) KX-TDA100/KX-TDA200 2.3.2 MEC Card (KX-TDA0105) KX-TDA600 2.3.2 EMEC Card (KX-TDA6105)
  • Page 295: Speed Dialing, System

    When an EMEC or MEC card is installed in the PBX, System Speed Dialing numbers can be assigned separately for each tenant, depending on the PBX used: – KX-TDA50: Each tenant can select to use either the original set of common System Speed Dialing numbers or the additional common set. –...
  • Page 296: Svm (simplified Voice Message)

    Feature for a caller: A caller can leave a voice message after hearing the greeting message. For the KX-TDA50, an SVM2 card or ESVM2 card is required. For the KX-TDA100/KX-TDA200/KX-TDA600, an ESVM4 card on an OPB3 card is required. SVM2 Card Up to two SVM2 cards can be installed in the PBX.
  • Page 297 16.1.5 SVM (Simplified Voice Message) ESVM2/ESVM4 Card An ESVM card can be used either for the SVM feature, for the OGM feature (® 12.1.2 OGM (Outgoing Message)), or both. An ESVM4 card (4 channels) contains two separate blocks of data, and is the equivalent of installing two ESVM2 cards.
  • Page 298 16.1.5 SVM (Simplified Voice Message) When using an ESVM card for both the SVM feature and OGM feature, the first 64 messages in the card are saved for OGM use and the remaining 186 messages will be for SVM use, as shown below: SVM Use: Disabled SVM Use: Enabled SVM Use: Enabled...
  • Page 299: Message Notification

    16.1.5 SVM (Simplified Voice Message) Greeting Message for Each Time Mode When a call is redirected to the SVM/ESVM card, the caller hears the designated greeting message. In addition to the normal greeting message, an extension user can record a different greeting message for each time mode (day/lunch/break/night) (®...
  • Page 300 Conditions [General] • Hardware Requirement: KX-TDA50: An SVM2 card or ESVM2 card KX-TDA100/KX-TDA200/KX-TDA600: An OPB card and ESVM4 card • The maximum number of voice messages (not including greeting messages) that can be recorded for an extension can be set between 1 and 100 through system programming. (Default: 10) •...
  • Page 301 While a reorder tone is heard, it is possible to retry another call by pressing " ". Installation Manual References KX-TDA50 2.5.4 SVM2 Card (KX-TDA5192) 2.5.5 ESVM2 Card (KX-TDA5194) KX-TDA100/KX-TDA200 2.6.6 ESVM4 Card (KX-TDA0194)
  • Page 302 16.1.5 SVM (Simplified Voice Message) 3.33 [1-1] Slot—Card Property - ESVM Type (KX-TDA50 only)— SVM Feature 4.4 [2-3] Timers & Counters—Miscellaneous → SVM—Recording Time → SVM—Dial Tone Continuous Time 4.8 [2-6-1] Numbering Plan—Main—Features— Simplified Voice Message Access 5.1 [3-1-1] Trunk Group—TRG Settings—Tone Detection →...
  • Page 303: Features And Configurations-t

    Section 17 Features and Configurations—T Document Version 2010-11 Feature Manual...
  • Page 304: T1 Line Service

    17.1.1 T1 Line Service 17.1 T 17.1.1 T1 Line Service Description A T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps, and can be used as a public or private line. Voice is digitized by Pulse Code Modulation (PCM). This feature is only available for the KX-TDA100, KX-TDA200, and KX-TDA600.
  • Page 305: Tafas (trunk Answer From Any Station)

    17.1.2 TAFAS (Trunk Answer From Any Station) Feature Description (4) OPX Off Premise Extension A single line telephone (SLT) which is installed off site (OPX) can perform as if it were installed locally. The SLT makes and receives calls through the PBX. An extension number can be given to the OPX, and extension data such as Class of Service (COS) is also applied.
  • Page 306: Tenant Service

    → Paging—EPG 1 (External Pager 1) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG 2 (External Pager 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG (External Pager) (KX-TDA50 only) 7.2 [5-2] External Pager PT Programming Manual References [700] External Pager Floating Extension Number Operating Manual References 1.3.64 TAFAS (Trunk Answer From Any Station) 17.1.3 Tenant Service...
  • Page 307 17.1.3 Tenant Service [Example of Tenant Configuration] Tenant 1 Tenant 2 Extn. User Extn. User Group 1 Group 5 Extn. User Extn. User Group 2 Group 6 Extn. User Group 3 Extn. User Group 4 Uses Time Table 1 Uses Time Table 2 System Management Each of the following system management items can be assigned to each tenant.
  • Page 308 17.1.3 Tenant Service [Programming Example: Internal Call Block] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 Block Block COS 3 COS 4 Block Block COS 5 Block Block Block Block COS 6 Block...
  • Page 309 17.1.3 Tenant Service accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access. [Programming Example: External Call Block] Trunk Trunk Trunk Trunk Trunk Trunk Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 COS 1...
  • Page 310: Timed Reminder

    17.1.4 Timed Reminder PC Programming Manual References 4.3 [2-2] Operator & BGM → PBX Operator—Day, Lunch, Break, Night → BGM and Music on Hold—Music on Hold 4.5 [2-4] Week Table 4.7 [2-5] Holiday Table 4.12 [2-7-2] Class of Service—External Call Block 4.13 [2-7-3] Class of Service—Internal Call Block 5.6 [3-2] Extension Group 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Main—...
  • Page 311: Time Service

    17.1.5 Time Service The Alarm Ringing time, the number of alarm repeat times, and Interval time are programmable through system programming. • To use the voice message feature: An extension assigned as a manager can record messages (® 12.1.2 OGM (Outgoing Message)). A different message can be assigned for each time mode (®...
  • Page 312 17.1.5 Time Service Time Mode Description Condition Switching Automatic The current time mode will switch The current time mode (day/lunch/ automatically to another time mode break/night) and the switching mode at the time programmed in the (automatic/manual) can be switched tenant’s Time Table, and can be manually by an extension assigned switched manually by pressing the...
  • Page 313 17.1.5 Time Service [Visualization of Time Schedule for Other Tenants] Monday Tuesday 00:00 03:00 06:00 09:00 12:00 15:00 18:00 21:00 00:00 Time Table No. 2 Time Table No. 3 Time Table No. 4 Lunch Night Break Note that time modes can be arranged as they are needed (for example, night mode can occur in the morning and afternoon, if necessary) and not all time modes need to be used in a tenant’s time schedule.
  • Page 314 17.1.5 Time Service [Programming Example: DIL Table] The DIL Table can be programmed to direct calls to a different destination for each time mode based on the CO line receiving the call. Calls can, for example, be directed to an ICD group during the day mode, or to the Voice Mail (VM) service of a VPS during the lunch and night modes.
  • Page 315 17.1.5 Time Service Conditions • The start times of the following time modes can be specified through PC programming as well as PT programming. – Day 1 and 2 – Lunch – Night The start and end times of the following break modes can be specified through PC programming only. –...
  • Page 316: Trs (toll Restriction)

    17.1.6 TRS (Toll Restriction) Operating Manual References 1.3.66 Time Service 2.1.6 Time Service Mode Control 17.1.6 TRS (Toll Restriction) Description Toll Restriction (TRS) can prohibit extension users from making certain CO line calls, based on the Class of Service (COS) assigned to them. 6.1 [4-1-1] Wired Extension—Extension Settings—Main—...
  • Page 317: Denied Code Tables

    17.1.6 TRS (Toll Restriction) [Flowchart] An extension user tries to make a CO line call. Was the number dialed using System Speed Dialing? Is TRS Override by System Speed Dialing enabled? Checks the TRS level of Checks the TRS level of the extension's COS in the extension's COS for the current time mode.
  • Page 318: Exception Code Tables

    17.1.6 TRS (Toll Restriction) Exception Code Tables Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers which are checked against every dialed number prohibited by a Denied Code Table. When a user dials a number prohibited by a Denied Code Table, it is compared to at least one Exception Code Table. If the dialed number matches an entry found in the applicable Exception Code Table, the call is permitted.
  • Page 319 17.1.6 TRS (Toll Restriction) Restricted Allowed Level 3 • • International Calls Boss’s Cellular Phone (Secretary) • • Cellular Phone Calls Long Distance Calls • Local Calls Level 4 • • International Calls Local Calls (Operator) • Cellular Phone Calls •...
  • Page 320 17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Level 2 Table for Level 2 Table for Level 2 Level 3 Table for Level 3 Table for Level 3 Level 4 Table for Level 4 Table for Level 4 Level 5 Table for Level 5...
  • Page 321 17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 2 Leading number to deny 011xx Leading number for international calls country to be allowed Level 3 1123755 Leading number to deny 1123755xx Number for cellular cellular phone calls phones to be allowed Level 4 Leading number to deny...
  • Page 322 17.1.6 TRS (Toll Restriction) If ARS is applied to a dialed number, TRS will check the user-dialed number, not the modified number produced by ARS. You do not need to program ARS-modified numbers in any of the TRS Tables. Additionally, when using ARS, TRS will ignore the Host PBX Access code or Special Carrier Access code. •...
  • Page 323 17.1.6 TRS (Toll Restriction) Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.14 CO Line Access 3.1.20 COS (Class of Service) 16.1.4 Speed Dialing, System 17.1.5 Time Service 21.1 Capacity of System Resources Document Version 2010-11 Feature Manual...
  • Page 324 17.1.6 TRS (Toll Restriction) Feature Manual Document Version 2010-11...
  • Page 325: Features And Configurations-u

    Section 18 Features and Configurations—U Document Version 2010-11 Feature Manual...
  • Page 326: Upgrading The Software

    Operating system data area on either the EMPR card of data the KX-TDA600, the MPR card of the KX-TDA100/ KX-TDA200, or the Main Board of the KX-TDA50. Default system programming data for each Country/area data area on the EMPR card, MPR card, or...
  • Page 327: Features And Configurations-v

    Section 19 Features and Configurations—V Document Version 2010-11 Feature Manual...
  • Page 328: Verification Code Entry

    19.1.1 Verification Code Entry 19.1 V 19.1.1 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the Toll Restriction (TRS) level (® 17.1.6 TRS (Toll Restriction)) or to identify the call for accounting and billing purposes.
  • Page 329: Virtual Ps

    19.1.2 Virtual PS [123] Verification Code COS Number 8.3 [6-3] Verification Code— Itemized Billing Code for ARS PC Programming Manual References 4.4 [2-3] Timers & Counters—Miscellaneous— Extension PIN—Lock Counter 4.8 [2-6-1] Numbering Plan—Main—Features— User Remote Operation / Walking COS / Verification Code 6.1 [4-1-1] Wired Extension—Extension Settings—Option 2—...
  • Page 330 ® 13.1.17 Private Network Features—PS Roaming by Network ICD Group Automatic Fax Transfer A virtual PS can be used to forward fax calls to a fax machine at (KX-TDA50 only) another PBX connected by TIE line. ® 1.1.6 Automatic Fax Transfer Simplified Voice Message...
  • Page 331: Voice Mail (vm) Group

    A group of SLT ports which use the Voice Mail DTMF Integration features. VM (DTMF) Group A maximum of 2 (for KX-TDA50/KX-TDA100/KX-TDA200) or 8 (for KX-TDA600) groups can be assigned. A group of DPT ports which use the Voice Mail DPT (Digital) Integration features.
  • Page 332 19.1.3 Voice Mail (VM) Group [Example] VM (DPT) Group VM (DTMF) Group Floating extn. no. 500 (default) Floating extn. no. 200 Extn.101 Extn.102 Extn.103 Extn.104 Extn.201 Extn.202 Extn.203 Extn.204 Port Port Port Port Port Port Port Port Port Port (DPT [Digital] Integration) (DTMF Integration) VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX.
  • Page 333 165) directly, assign "165#6123" to a One-touch Dialing button. When pressing this button, the outgoing message (OGM) of the mailbox will be heard. [KX-TDA50] • All ports in a VM (DPT) group must be connected to either the same DLC card, or to the pre-installed Super Hybrid ports.
  • Page 334: Voice Mail Dpt (digital) Integration

    19.1.4 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
  • Page 335 19.1.4 Voice Mail DPT (Digital) Integration 5.18 [3-7-1] VM(DPT) Group—System Settings— Transfer Recall to Mailbox [201] Transfer Recall Time Listening to a Recorded Message (Direct Mailbox Access) If the VPS receives a message, the VPS will set the Message Waiting feature (e.g., turning on the Message button light, and showing the number of messages waiting on the display of a 6-line display PT) on the corresponding telephone as notification.
  • Page 336 19.1.4 Voice Mail DPT (Digital) Integration [Example] For DIL Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DIL Programming Example] DIL Destination VM Trunk Port No. Tenant No. Group No. (CO Line No.) Lunch Break Night...
  • Page 337 19.1.4 Voice Mail DPT (Digital) Integration [Example] For DID Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DID Programming Example] DID Destination VM Trunk Location Tenant DID No. DID Name Group No. Day Lunch Break Night 0001 123-4567...
  • Page 338 19.1.4 Voice Mail DPT (Digital) Integration Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number. CO Line Call CO Line Call 123-4567 123-2468 Sends the following information: · VM Trunk Group: 1 ·...
  • Page 339: Live Call Screening (lcs)

    19.1.4 Voice Mail DPT (Digital) Integration Note Before recording a Two-way telephone conversation, you should inform the other party that the conversation will be recorded. VPS Data Control by the PBX The date and time settings of the VPS are controlled by the PBX. Remote FWD Setting by the VM Extension FWD settings can be programmed using the VPS.
  • Page 340 19.1.4 Voice Mail DPT (Digital) Integration 5.18 [3-7-1] VM(DPT) Group—System Settings 5.19 [3-7-2] VM(DPT) Group—Unit Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 4 → LCS Recording Mode → LCS Answer Mode 6.5 [4-1-4] Wired Extension—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Two-way Record) →...
  • Page 341: Voice Mail Dtmf Integration

    When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ¯...
  • Page 342 19.1.5 Voice Mail DTMF Integration 5.21 [3-8-1] VM(DTMF) Group—System Settings → VM DTMF Command—Recording Message → VM DTMF Command—Listening Message → VM DTMF Command—Switching to AA → VM DTMF Command—Switching to VM Command (Default) Switching to VM Switching to AA Recording message Listening message Note...
  • Page 343 19.1.5 Voice Mail DTMF Integration Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None (Default)
  • Page 344 19.1.5 Voice Mail DTMF Integration [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording Recording message command (H [H = message command (#6 + H [H = Mailbox No.]) Mailbox No.]) [Example] CO Line Call...
  • Page 345 19.1.5 Voice Mail DTMF Integration [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).
  • Page 346 VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish…". The caller dials the extension number (extn. Transfer 102).
  • Page 347 19.1.5 Voice Mail DTMF Integration 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Programmed Mailbox No. 5.21 [3-8-1] VM(DTMF) Group—System Settings 5.22 [3-8-2] VM(DTMF) Group—Group Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1— Programmed Mailbox No. 6.5 [4-1-4] Wired Extension—Flexible Button → Type →...
  • Page 348 19.1.5 Voice Mail DTMF Integration Feature Manual Document Version 2010-11...
  • Page 349: Features And Configurations-w

    Section 20 Features and Configurations—W Document Version 2010-11 Feature Manual...
  • Page 350: Walking Cos

    20.1.1 Walking COS 20.1 W 20.1.1 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (® 5.1.6 Extension PIN (Personal Identification Number)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension’s Class of Service.
  • Page 351: Walking Extension

    20.1.2 Walking Extension Feature Manual References 3.1.20 COS (Class of Service) 4.1.7 DISA (Direct Inward System Access) Operating Manual References 1.3.73 Walking COS 20.1.2 Walking Extension Description It is possible for an extension user to trade extension settings with another extension. When Walking Extension is executed, all extension settings (extension number, Class of Service (COS), One-touch Dialing memory, etc.) of the "old"...
  • Page 352: Whisper Ohca

    20.1.4 Wireless XDP Parallel Mode 20.1.3 Whisper OHCA Description An extension user can speak to a busy extension through the handset. Conditions • Class of Service (COS) programming determines which extensions can use this feature. • This feature is available when the calling and called extension use one of the following telephones: –...
  • Page 353 Being monitored by another extension. (® 3.1.4 Call Monitor) When the extension has a call on consultation hold. (® 3.1.19 Consultation Hold) Engaged in a Conference Group Call. (® 3.1.17 Conference Group Call (KX-TDA50 only)) • When a PS in Wireless XDP Parallel mode is on a call, other extension users cannot perform the following features when they call this extension: –...
  • Page 354 20.1.4 Wireless XDP Parallel Mode – FWD/Do Not Disturb (DND) Setting (® 4.1.9 DND (Do Not Disturb), ® 6.1.6 FWD (Call Forwarding)) – Call Pickup Deny Setting (® 3.1.6 Call Pickup) – Executive Busy Override Deny Setting (® 5.1.3 Executive Busy Override) –...
  • Page 355 20.1.4 Wireless XDP Parallel Mode 13.1.2 Paralleled Telephone Operating Manual References 1.3.76 Wireless XDP Parallel Mode Document Version 2010-11 Feature Manual...
  • Page 356 20.1.4 Wireless XDP Parallel Mode Feature Manual Document Version 2010-11...
  • Page 357: Appendix

    Section 21 Appendix Document Version 2010-11 Feature Manual...
  • Page 358: Capacity Of System Resources

    21.1 Capacity of System Resources 21.1 Capacity of System Resources System KX-TDA100/ Item KX-TDA50 KX-TDA600 KX-TDA200 Absent Message— 1 x 16 characters Extension Absent Message—System 8 x 16 characters Call Park Zone Conference Each shelf: 3-8 parties 3-8 parties per conference (32 parties total)
  • Page 359: Emergency Call

    21.1 Capacity of System Resources Dialing KX-TDA100/ Item KX-TDA50 KX-TDA600 KX-TDA200 Emergency Call 32 digits, 10 entries Hot Line 32 digits Personal Speed Dialing Without EMEC or MEC: 32 digits, 10 entries/extn. With EMEC or MEC: 32 digits, 100 entries/extn.
  • Page 360: Voice Message

    21.1 Capacity of System Resources Item KX-TDA50/KX-TDA100/KX-TDA200 KX-TDA600 Routing Plan Table 16 entries 48 entries Leading Number Table 16 digits, 1000 entries Leading Number Exception 16 digits, 200 entries Table ARS Carrier Itemized Billing Code 10 digits Authorization Code 10 digits...
  • Page 361 21.1 Capacity of System Resources Item KX-TDA50/KX-TDA100/KX-TDA200/KX-TDA600 Simplified Voice Message SVM2 Card: 125 messages per block; ESVM2/ESVM4 Card: 250 (SVM) messages per card/block SVM Total Recording Time SVM2 Card: 40, 60, or 120 minutes; ESVM2/ESVM4 Card: 20, 60, or 120 minutes (depending on the recording quality)
  • Page 362: Exclusive Features Table

    User Level Programmer Code 0 – 16 characters 21.2 Exclusive Features Table The KX-TDA50, KX-TDA100/KX-TDA200, and KX-TDA600 support certain features only available for that PBX model. The table below lists the features that are available depending on the PBX model. KX-TDA100/...
  • Page 363: Tones/ring Tones

    21.3 Tones/Ring Tones 21.3 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 DND Tone...
  • Page 364 21.3 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double Feature Manual Document Version 2010-11...
  • Page 365: Revision History

    21.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx 21.4 Revision History 21.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx New Contents • 16.1.5 SVM (Simplified Voice Message) • 13.1.14 Private Network Features—Centralized Voice Mail PBX Code Method Changed Contents • 4.1.5 DID (Direct Inward Dialing) •...
  • Page 366: Kx-tda100/kx-tda200 Pmpr Software File Version 2.0xxx

    21.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx • 5.1.7 Extension Port Configuration • 6.1.1 Fixed Buttons FLASH/RECALL • 9.1.2 ICD Group Features—Group Call Distribution [How the Group Call Waiting Feature Activates] • 10.1.1 LED Indication Light Pattern of the Message/Ringer Lamp Light Pattern of the Corresponding Extension Status Button •...
  • Page 367: Kx-tda100/kx-tda200 Pmpr Software File Version 3.0xxx

    21.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx • 6.1.4 Flexible Numbering/Fixed Numbering • 15.1.1 Redial, Last Number • 16.1.1 SMDR (Station Message Detail Recording) • 17.1.4 Timed Reminder • 17.1.6 TRS (Toll Restriction) • 21.1 Capacity of System Resources KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Version-only Features •...
  • Page 368 21.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx • 3.1.16 Conference • 4.1.7 DISA (Direct Inward System Access) End of Call Detection • 6.1.4 Flexible Numbering/Fixed Numbering • 6.1.7 FWD/DND Button, Group FWD Button • 8.1.1 Hands-free Answerback • 9.1.1 ICD GROUP FEATURES ICD Group button •...
  • Page 369: Kx-tda100/kx-tda200 Pmpr Software File Version 3.2xxx

    21.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx • 13.1.17 Private Network Features—PS Roaming by Network ICD Group 21.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx New Contents • 3.1.9 CALL WAITING FEATURES Automatic Call Waiting • 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Changed Contents •...
  • Page 370: Kx-tda100/kx-tda200 Pmpr Software File Version 5.0xxx

    21.4.7 KX-TDA50 PSMPR Software File Version 1.1xxx 21.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx New Contents • 13.1.14 Private Network Features—Centralized Voice Mail PBX Code Method • 16.1.5 SVM (Simplified Voice Message) Changed Contents • 3.1.3 Call Log, Incoming •...
  • Page 371: Kx-tda50 Psmpr Software File Version 2.0xxx

    21.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx • 16.1.1 SMDR (Station Message Detail Recording) CD (Condition Code) • 17.1.5 Time Service Features Using Time Service • 21.1 Capacity of System Resources 21.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx New Contents •...
  • Page 372: Kx-tda50 Psmpr Software File Version 3.0xxx

    21.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx 21.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx New Contents • 3.1.11 CELLULAR PHONE FEATURES • 4.1.7 DISA (Direct Inward System Access) DISA Automatic Walking COS DISA Call Transfer from Outside Destination • 9.1.2 ICD Group Features—Group Call Distribution Automatic Call Distribution (ACD) •...
  • Page 373: Kx-tda50 Psmpr Software File Version 4.0xxx

    21.4.10 KX-TDA50 PSMPR Software File Version 4.0xxx • 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) • 13.1.18 PRIVATE NETWORK FEATURES—QSIG • 13.1.29 PT Programming • 14.1.1 Quick Dialing • 21.1 Capacity of System Resources KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version-only Features •...
  • Page 374: Kx-tda50 Psmpr Software File Version 5.0xxx

    21.4.11 KX-TDA50 PSMPR Software File Version 5.0xxx • 9.1.11 Intercept Routing • 11.1.4 Music on Hold • 13.1.13 PRIVATE NETWORK FEATURES Blocking CO line calls made through another PBX and how to override it TIE Line Call by Own PBX Extension Number •...
  • Page 375: Kx-tda50 Psmpr Software File Version 6.0xxx

    21.4.12 KX-TDA50 PSMPR Software File Version 6.0xxx New Contents • 3.1.17 Conference Group Call (KX-TDA50 only) • 5.1.3 Executive Busy Override One-touch Executive Busy Override (KX-TDA50 only) • 13.1.25 PS—CO Status Display (KX-WT125/KX-WT126 only) (KX-TDA50 only) Document Version 2010-11 Feature Manual...
  • Page 376 21.4.12 KX-TDA50 PSMPR Software File Version 6.0xxx Feature Manual Document Version 2010-11...
  • Page 377: Index

    Index Document Version 2010-11 Feature Manual...
  • Page 378: Index

    Index Call Pickup Call Pickup Group 44, 128 AA ® Automated Attendant Call Pickup, Directed Absent Message Call Splitting Account Code Entry Call Transfer Alarm Information, Local Call Transfer (CT)—by QSIG Alternate Calling—Ring/Voice Call Transfer with Announcement Alternate Receiving/Calling Mode (Ring/Voice) Call Transfer without Announcement Override Call Transfer—Screened ®...
  • Page 379 Index CONP by QSIG ® Connected Name Identification Extension Feature Clear Extension Personal Identification Number (PIN) Presentation—by QSIG CONR ® Connected Name Identification Restriction Extension PIN Lock COS ® Class of Service Extension Port Configuration Extension Release, Automatic CO-to-CO Line Call Duration Extension User Group CPC ®...
  • Page 380 Index Hunting, Idle Extension Mute Hunting, Priority Hurry-up Transfer ® Manual Queue Redirection NDSS ® Network Direct Station Selection Network Direct Station Selection (NDSS) ICD Group ® Incoming Call Distribution Group Network ICD Group 129, 142 No Line Preference 180, 181 Idle Extension Hunting Idle Extension Hunting Group 129, 160...
  • Page 381 Index PS ® Portable Station PS Ring Group T1 Line Service PS Roaming by Network ICD Group TAFAS ® Trunk Answer From Any Station PS—CO Status Display (KX-WT125/KX-WT126 only) Tenant Service PS—Directory Terminate PS—Feature Buttons Terminated Hunting PS—Ring Group Third Party Call Control PT Programming TIE Line Service Pulse to Tone Conversion...
  • Page 382 Index XDP Parallel Mode, Wireless XDP, Digital Feature Manual Document Version 2010-11...
  • Page 383: Document Version 2010-11 Feature Manual

    Notes Document Version 2010-11 Feature Manual...
  • Page 384 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2010...

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