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Feature Manual

Hybrid IP-PBX
KX-TDA50/G/KX-TDA100
KX-TDA200/KX-TDA600
Model No.
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50/G: PSMPR Software File Version 5.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later
KX-TDA600: PLMPR Software File Version 5.0000 or later
Document Version: 2008-11SR

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Table of Contents

   Related Manuals for Panasonic KX-TDA50G

   Summary of Contents for Panasonic KX-TDA50G

  • Page 1: Feature Manual

    KX-TDA50/G/KX-TDA100 KX-TDA200/KX-TDA600 Model No. Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA50/G: PSMPR Software File Version 5.0000 or later KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later KX-TDA600: PLMPR Software File Version 5.0000 or later...
  • Page 2 About the Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Hybrid IP-PBX. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.
  • Page 3: Feature Manual

    Install the latest version of Maintenance Console to view this information. • In this manual, model number suffixes (e.g., KX-TDA50G) are omitted unless necessary. • All system programming can be performed through PC programming (® 13.1.6 PC Programming).
  • Page 4: Feature Highlights

    (® 3.1.21 CTI (Computer Telephony Integration)) PC Phone/PC Console These Panasonic CTI applications can be used on computers connected to each extension, providing their respective extension users with powerful and flexible call handling and display features. (® 13.1.5 PC Console/PC Phone)
  • Page 5 Portable Station (PS) Features A Panasonic PS (e.g., KX-TD7680, KX-TD7690) can be used in place of a PT to provide wireless access to PBX features and call handling. When in Wireless XDP Parallel Mode, a PS can share an extension number with a wired telephone, allowing extension users to use their PSs when they are away from their desks to answer or make calls as if they were using their wired telephones.
  • Page 6: List Of Abbreviations

    List of Abbreviations List of Abbreviations Calling Party Control Automated Attendant Cell Station Automatic Call Distribution Call Transfer—QSIG Automatic Number Identification Computer Telephony Integration Analog Proprietary Telephone Automatic Route Selection Direct Inward Dialing Direct In Line DISA Background Music Direct Inward System Access Do Not Disturb CCBS Completion of Calls to Busy Subscriber...
  • Page 7 List of Abbreviations IP-PT IP Proprietary Telephone Single Line Telephone IRNA SMDR Intercept Routing—No Answer Station Message Detail Recording ISDN Integrated Services Digital Network Simplified Voice Message L-CO TAFAS Loop-CO Trunk Answer from Any Station Live Call Screening Terminal Endpoint Identifier Light Emitting Diode Trunk Group Toll Restriction...
  • Page 8: Table Of Contents

    Table of Contents Table of Contents 1 Features and Configurations—A ............13 A ............................14 1.1.1 Absent Message ......................14 1.1.2 Account Code Entry .......................15 1.1.3 ARS (Automatic Route Selection) ..................16 1.1.4 Automatic Callback Busy (Camp-on) ................22 1.1.5 Automatic Extension Release ..................23 1.1.6 Automatic Fax Transfer ....................23 1.1.7 Automatic Time Adjustment ...................24...
  • Page 9: Feature Manual

    Table of Contents 5 Features and Configurations—E ............91 E ............................92 5.1.1 EFA (External Feature Access) ..................92 5.1.2 Emergency Call ......................93 5.1.3 Executive Busy Override ....................93 5.1.4 Extension Dial Lock ......................94 5.1.5 Extension Feature Clear ....................95 5.1.6 Extension PIN (Personal Identification Number) ............96 5.1.7 Extension Port Configuration ..................97 5.1.8...
  • Page 10 Table of Contents 10 Features and Configurations—L ............175 10.1 L ............................176 10.1.1 LED Indication ......................176 10.1.2 Line Preference—Incoming ..................178 10.1.3 Line Preference—Outgoing ..................179 10.1.4 Local Alarm Information ....................180 11 Features and Configurations—M ............183 11.1 M .............................184 11.1.1 Manager Features ......................184 11.1.2 MEMORY DIALING FEATURES ..................185 11.1.3...
  • Page 11 Table of Contents 13.1.26 PS Feature Buttons ......................266 13.1.27 PS Ring Group ......................266 13.1.28 PT Programming ......................270 14 Features and Configurations—Q ............273 14.1 Q .............................274 14.1.1 Quick Dialing ........................274 14.1.2 Quick Setup ........................275 15 Features and Configurations—R ............277 15.1 R ............................278 15.1.1 Redial, Last Number .....................278 15.1.2...
  • Page 12 Table of Contents 21.4 Revision History ......................363 21.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx ............363 21.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx ........363 21.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx ........364 21.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx ........365 21.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx ........367 21.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx ........368...
  • Page 13: Features And Configurations-a

    Section 1 Features and Configurations—A Document Version 2008-11 Feature Manual...
  • Page 14: Absent Message

    1.1.1 Absent Message 1.1 A 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming.
  • Page 15: Account Code Entry

    1.1.2 Account Code Entry PT Programming Manual References [008] Absent Message Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.1 Absent Message 3.1.2 Personal Programming 1.1.2 Account Code Entry Description An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record.
  • Page 16: Ars (automatic Route Selection)

    1.1.3 ARS (Automatic Route Selection) PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features— Account Code Entry 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— Account Code Mode PT Programming Manual References [508] Account Code Mode Feature Manual References 3.1.19 COS (Class of Service) 6.1.3 Flexible Buttons 16.1.1 SMDR (Station Message Detail Recording) Operating Manual References...
  • Page 17 1.1.3 ARS (Automatic Route Selection) [Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. An extension user accesses a CO line and dials a telephone number. No (Normal CO Line Access) Is the ARS mode (1) enabled? Sends the telephone number as dialed.
  • Page 18 1.1.3 ARS (Automatic Route Selection) note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line. [Programming Example: ARS Leading Number Exception Table] Location Leading No.
  • Page 19 1.1.3 ARS (Automatic Route Selection) Since the preferred carrier may vary depending on the time of day, you can create an ARS-specific time table and break each day of the week into different time blocks. A different carrier can then be assigned to each time block.
  • Page 20 1.1.3 ARS (Automatic Route Selection) [Command Explanation] Description Command Inserts the Carrier Access Code Inserts the user-dialed number minus any removed digits Analog Line: Inserts a pause ISDN/T1 Line: Inserts a pause and changes dialing mode to tone (DTMF) Inserts the Authorization Code for Tenant Inserts the Authorization Code for Trunk Group Inserts the Itemized Billing Code [0-9,...
  • Page 21: Itemized Billing Code

    1.1.3 ARS (Automatic Route Selection) 10.8 [8-7] Authorization Code for TRG Itemized Billing Code An Itemized Billing Code can be assigned for each extension and for each verification code. If a call is not made from an extension, such as via Direct Inward System Access (DISA) or TIE line, and no verification code is used, the Itemized Billing Code assigned to location 1 in the Verification Code Table will be used.
  • Page 22: Automatic Callback Busy (camp-on)

    1.1.4 Automatic Callback Busy (Camp-on) Section 10 [8] ARS 13.1 [11-1] Main—SMDR— SMDR Options—ARS Dial PT Programming Manual References [320] ARS Mode [321] ARS Leading Number [322] ARS Routing Plan Table Number[325] ARS Exception Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) (KX-TDA50/KX-TDA100/KX-TDA200 only) [347] ARS Routing Plan Table (1–48) (KX-TDA600 only) [350] ARS Carrier Name...
  • Page 23: Automatic Extension Release

    1.1.6 Automatic Fax Transfer 1.1.5 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release.
  • Page 24: Automatic Time Adjustment

    1.1.7 Automatic Time Adjustment Destination Availability DISA Analog/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Extension of Another PBX (via TIE Line, Access with PBX Code) Extension of Another PBX (via TIE Line, Access without PBX Code) A PS destination can be used to forward fax calls to a fax machine at another PBX connected by TIE line.
  • Page 25 1.1.7 Automatic Time Adjustment – On the Daylight Saving Time end date, a reminder set for between 1:00 A.M. and 2:00 A.M. will ring twice. Time Information from Telephone Company Time information can be received when – An incoming or outgoing call through an ISDN line is received/made. –...
  • Page 26 1.1.7 Automatic Time Adjustment Feature Manual Document Version 2008-11...
  • Page 27: Features And Configurations-b

    Section 2 Features and Configurations—B Document Version 2008-11 Feature Manual...
  • Page 28: Bgm (background Music)

    2.1.1 BGM (Background Music) 2.1 B 2.1.1 BGM (Background Music) Description A proprietary telephone (PT) user can listen to background music (BGM) through the built-in speaker while on-hook and idle. BGM—External: BGM can also be broadcast in the office through external pagers (loudspeakers) and can be turned on and off by an extension assigned as a manager.
  • Page 29 2.1.1 BGM (Background Music) → MOH—MOH (Music On Hold) (KX-TDA50 only) 7.2 [5-2] External Pager Operating Manual References 1.3.5 BGM (Background Music) 2.1.2 External BGM (Background Music) Document Version 2008-11 Feature Manual...
  • Page 30 2.1.1 BGM (Background Music) Feature Manual Document Version 2008-11...
  • Page 31: Features And Configurations-c

    Section 3 Features and Configurations—C Document Version 2008-11 Feature Manual...
  • Page 32: Caller Id

    3.1.1 Caller ID 3.1 C 3.1.1 Caller ID Description The PBX can receive Caller ID information (a caller’s name and telephone number) from calls received on CO lines. This information can be shown on a proprietary telephone (PT) display when receiving a call and can be used to direct calls from specific callers to specific destinations automatically.
  • Page 33 3.1.1 Caller ID Feature Description Details in ® 3.1.3 Call Log, Incoming Call Log Caller information is automatically recorded in the call log of the extension which received the call. This Incoming information can be used to view a record of incoming calls or make calls to any number in the call log.
  • Page 34 3.1.1 Caller ID <Modification Flowchart> A CO line call containing Caller ID information is received. Checks the Caller ID Modification Table assigned to the Trunk Group. Is the caller's area code stored in the Caller ID Modification Table? Modifies the number according to the Modifies the number according to the method programmed in the corresponding method programmed in the "Long Distance...
  • Page 35 3.1.1 Caller ID [Programming Example: System Speed Dialing Table] Location System Speed (System Speed Telephone No. CLI Destination Dialing Name Dialing No.) ABC Company 912125551234 XYZ Company 913135551234 ® 8.1 [6-1] System Speed Dial— CO Line Access Number + Telephone Number ®...
  • Page 36: Call Hold

    3.1.2 Call Hold • Even if the caller’s name is sent, the name may not be shown depending on the type of SLT. • Incoming Call Log information is not shown on the SLT • Caller ID shows whether the call is an intercom or CO line call by default. This setting can be disabled through system programming.
  • Page 37 3.1.2 Call Hold Conditions • Call Hold Limitation A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls simultaneously.
  • Page 38: Call Log, Incoming

    3.1.3 Call Log, Incoming Hold Transfer to CO Transfer to Hold (to be Retrieved from Line Extension Another Extension) Flashing the Flashing the hookswitch Flashing the Flashing the hookswitch hookswitch hookswitch Hold Feature No. Mode 4 Hold Feature No. Hold Feature No. Hold Feature No.
  • Page 39 3.1.3 Call Log, Incoming Each extension and incoming call distribution (ICD) group has its own Incoming Call Log. Call Log Button The Call Log button will alert an extension user to any missed (unanswered) calls. A flexible button can be customized as the Call Log button, and will indicate the status of the Incoming Call Log for the extension or corresponding ICD group, as shown below.
  • Page 40: Display Lock

    3.1.3 Call Log, Incoming Conditions • The following information is logged. KX-T7636/KX-T7633/ KX-T7630/KX-T7433 1-line or 2-line display PT Telephone KX-NT300 series (except KX-NT321)/KX-DT300 series (except KX-DT321)/KX-NT136 3-line display PT except KX-NT321/KX-NT265/ KX-T7633/KX-T7630/ KX-TD7695/KX-TD7685/ KX-DT321 KX-T7433 KX-TD7694/KX-TD7684/ KX-TD7690/KX-TD7680 Wireless phone Wireless phone (KX-TD7896) (KX-TD7895/KX-T7885) Information...
  • Page 41: Call Monitor

    3.1.4 Call Monitor If the PBX is programmed to automatically modify incoming telephone numbers, the modified numbers will be logged in the Incoming Call Log. • Incoming Call Log for Calls to an ICD Group If a call directed to an ICD group is not answered, the call is logged in the Incoming Call Log of the ICD group.
  • Page 42 3.1.4 Call Monitor Conditions • Class of Service (COS) programming determines extension users who can use this feature. • This feature is available only when the busy extension is in a conversation with another extension or outside party. • This feature will not function when the busy extension: Has set Executive Busy Override Deny (®...
  • Page 43: Call Park

    3.1.5 Call Park 3.1.5 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. A parked call can be retrieved by any extension user.
  • Page 44: Call Pickup

    3.1.6 Call Pickup → Optional Parameter (or Ringing Tone Type Number) (for Call Park) 6.17 [4-3] DSS Console → Type → Parameter Selection (for Call Park) → Optional Parameter (Ringing Tone Type Number) (for Call Park) Feature Manual References 6.1.3 Flexible Buttons 21.1 Capacity of System Resources Operating Manual References 1.3.6 Call Hold...
  • Page 45: Call Splitting

    3.1.7 Call Splitting [Group Call Pickup] • A specified number of call pickup groups can be created, each of which consists of extension user groups. One extension user group can belong to several call pickup groups. (® 7.1.1 GROUP FEATURES) [Example] Call Pickup Group 1 Call Pickup Group 2...
  • Page 46: Call Transfer

    3.1.8 Call Transfer Conditions • When the extension user is having a conversation with one party, the other party is in consultation hold. (® 3.1.18 Consultation Hold) Operating Manual References 1.3.10 Call Splitting 3.1.8 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method...
  • Page 47 3.1.8 Call Transfer For the KX-TDA50/KX-TDA100/KX-TDA200, if the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that destination. A call is transferred without announcement. Does the transferrer have a Transfer Recall destination assigned? Is the first transfer destination an extension? Does the first transfer...
  • Page 48 3.1.8 Call Transfer Destination Availability Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Extension of Another PBX (via TIE Line, Access with PBX Code) Extension of Another PBX (via TIE Line, Access without PBX Code) If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the transfer destination.
  • Page 49: Call Waiting Features

    3.1.9 CALL WAITING FEATURES Feature Manual References 3.1.19 COS (Class of Service) Operating Manual References 1.3.11 Call Transfer 1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension (KX-TDA100/ KX-TDA200/KX-TDA600 only) 3.1.9 CALL WAITING FEATURES Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold.
  • Page 50 3.1.9 CALL WAITING FEATURES answer the second call by disconnecting the current call or placing it on hold using EFA. For details, consult your telephone company. Call Waiting Caller ID (Visual Caller ID): When using the call waiting tone supplied by the telephone company over analog lines, the caller’s telephone number and name can be received.
  • Page 51: Call Waiting Tone

    3.1.10 Call Waiting Tone 3.1.10 Call Waiting Tone 12.1.3 OHCA (Off-hook Call Announcement) 16.1.1 SMDR (Station Message Detail Recording) 20.1.3 Whisper OHCA Operating Manual References 1.3.12 CALL WAITING FEATURES 1.3.13 Call Waiting Tone 3.1.2 Personal Programming 3.1.10 Call Waiting Tone Description When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a conversation), a call waiting tone can be sent to the called extension to indicate another call is waiting.
  • Page 52: Cellular Phone Features

    3.1.12 CLI (Calling Line Identification) Distribution 3.1.11 CELLULAR PHONE FEATURES Description This PBX provides features to support the use of cellular phones and other outside destinations with the PBX. Calls can be forwarded from virtual PSs to outside destinations such as cellular phones, and then answered as if the user was at an extension within the PBX.
  • Page 53 3.1.12 CLI (Calling Line Identification) Distribution CLI distribution works in conjunction with both Direct In Line (DIL) and Direct Inward Dialing (DID) distribution; it can be enabled or disabled for each CO line (for DIL) and for each DID number, for each time mode. When a call has Caller ID information and CLI distribution is enabled for the current time mode, CLI distribution will direct the call to its destination, ignoring preprogrammed DIL or DID destinations.
  • Page 54: Clip (calling Line Identification Presentation)

    3.1.13 CLIP (Calling Line Identification Presentation) 16.1.4 Speed Dialing, System 3.1.13 CLIP (Calling Line Identification Presentation) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call.
  • Page 55 3.1.13 CLIP (Calling Line Identification Presentation) Conditions • CLIP, COLP, CLIR, and COLR are only available for the KX-TDA100, KX-TDA200, and KX-TDA600. • The availability of this feature is dependent on the contract with the telephone company. • The CLIP/COLP number for the connected ISDN port can be used for the ISDN terminal devices which cannot be assigned their own CLIP/COLP number, such as a doorphone.
  • Page 56: Co Line Access

    3.1.14 CO Line Access Feature Manual References 6.1.3 Flexible Buttons 21.2 Exclusive Features Table Operating Manual References 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) 1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction) 1.3.55 Private Network Features—COLR (Connected Line Identification Restriction) 3.1.14 CO Line Access Description There are three methods of accessing a CO line.
  • Page 57 3.1.14 CO Line Access If an extension user is on-hook when pressing an idle CO button, the proprietary telephone (PT) automatically enables hands-free operation mode. The user can dial without lifting the handset or pressing the SP-PHONE button or MONITOR button. •...
  • Page 58: Co Line Call Limitation

    3.1.15 CO Line Call Limitation Feature Manual References 3.1.19 COS (Class of Service) 6.1.3 Flexible Buttons Operating Manual References 1.2.1 Making Calls 3.1.15 CO Line Call Limitation Description CO line calls are limited by the following features: Feature Description Extension-to-CO Line Call If a call between an extension user and an outside party is established, Duration the call duration can be restricted by the system timer selected for each...
  • Page 59: Conference

    3.1.16 Conference → CO-CO Duration Time → Extension-CO Duration Time 9.5 [7-5] Miscellaneous— Dial Digits Limitation After Answering—Dial Digits PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [502] CO Line Call Duration Limitation Feature Manual References 3.1.19 COS (Class of Service) 3.1.16 Conference Description...
  • Page 60: Confirmation Tone

    3.1.17 Confirmation Tone Installation Manual References KX-TDA50 2.5.2 ECHO8 Card (KX-TDA5166) KX-TDA100/KX-TDA200 2.6.4 ECHO16 Card (KX-TDA0166) KX-TDA600 2.8.6 EECHO16 Card (KX-TDA6166) PC Programming Manual References 4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone → Unattended Conference—Recall Start Timer →...
  • Page 61: Consultation Hold

    3.1.18 Consultation Hold Type Description Tone 3-1 Sent before a conversation is established using the Paging feature. Sent to the caller when a conversation is established with an extension in one of the following modes: • Hands-free Answerback mode • Voice-calling mode (Alternate Receiving—Ring/Voice) Sent when making a call to or from a doorphone.
  • Page 62: Cos (class Of Service)

    3.1.19 COS (Class of Service) Feature Manual References 3.1.7 Call Splitting 3.1.8 Call Transfer 3.1.16 Conference 3.1.19 COS (Class of Service) Description Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is possible to control the behavior and privileges of extension users (allowing or denying certain extensions access to various features, extensions, and CO lines) depending on the duties appointed to them.
  • Page 63: Cpc (calling Party Control) Signal Detection

    3.1.21 CTI (Computer Telephony Integration) 6.1 [4-1-1] Wired Extension—Extension Settings—Main— 6.10 [4-2-1] Portable Station—Extension Settings—Main— PT Programming Manual References 2.1.8 COS Programming [602] Class of Service Feature Manual References 21.1 Capacity of System Resources 3.1.20 CPC (Calling Party Control) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from an analog CO line when the other party hangs up.
  • Page 64 3.1.21 CTI (Computer Telephony Integration) by running customized Computer Telephony Integration (CTI) software, available from Panasonic (PC Console, PC Phone, etc.) as well as third-party software vendors. CTI can be achieved in two ways: First Party Call Control Third Party Call Control First Party Call Control A PC is connected to a digital proprietary telephone (DPT) which supports an optional USB Module.
  • Page 65 3.1.21 CTI (Computer Telephony Integration) IP-PT • CTI application software must be installed on the connected PC. In addition, some features may require a KX-TDA6920, KX-TDA0920, or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version. • When using an IP-GW4 card, the firmware (not LPR software) of the card must be version 1.400 or later. •...
  • Page 66 3.1.21 CTI (Computer Telephony Integration) Feature Manual Document Version 2008-11...
  • Page 67: Features And Configurations-d

    Section 4 Features and Configurations—D Document Version 2008-11 Feature Manual...
  • Page 68: Data Line Security

    4.1.2 Dial Mode Selection 4.1 D 4.1.1 Data Line Security Description Once Data Line Security is set on an extension, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Recall and Executive Busy Override. Extensions which have devices connected to them such as modems or fax machines may set this feature to maintain secure data transmission, by blocking tones or other interruptions during communication.
  • Page 69: Dial Tone

    4.1.3 Dial Tone → Dialing Mode → DTMF Width → Pulse Speed 3.17 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only) → CO Dial Mode → DTMF Width → CO Pulse Speed PT Programming Manual References [410] LCOT Dialing Mode [411] LCOT Pulse Rate [412] LCOT DTMF Minimum Duration 4.1.3 Dial Tone...
  • Page 70: Dial Tone Transfer

    4.1.4 Dial Tone Transfer Type Description Tone 4A/4B This tone is heard when new messages have been recorded for the extension. Active even when distinctive dial tones are disabled. Conditions • Dial Tone Type A/B Through system programming, it is possible to select dial tone type A or B for dial tones 1 through 4. If "Type A"...
  • Page 71: Did (direct Inward Dialing)

    4.1.5 DID (Direct Inward Dialing) Conditions • The modified TRS level only applies to the next one call placed at the user’s extension. • Toll Restriction Button A manager extension must store the TRS level granted by the Dial Tone Transfer beforehand, when assigning a flexible button as the Toll Restriction button.
  • Page 72 4.1.5 DID (Direct Inward Dialing) [Method Flowchart] A CO line call is received on a DID line. Is the DID number found in the DID Table? Does the DID number match an extension number? Does the call have Caller ID information and is CLI distribution enabled for the DID number in the current time mode?
  • Page 73: Dil (direct In Line)

    4.1.6 DIL (Direct In Line) If the DID number is "123-4567": The PBX looks for the DID number in the table and finds it in location 1. The PBX checks the time mode. In day mode: Calling Line Identification (CLI) distribution is enabled. The call is routed to its CLI destination, if assigned.
  • Page 74 4.1.6 DIL (Direct In Line) [Method Flowchart] A CO line call is received. Does the call have Caller ID information and is CLI distribution enabled for the CO line in the current time mode? Has the caller been stored in the System Speed Dialing Table and has a CLI destination been assigned? Is a DIL destination assigned...
  • Page 75: Disa (direct Inward System Access)

    4.1.7 DISA (Direct Inward System Access) here is used to determine the Incoming Call Service and greeting message used by the Voice Processing System (VPS) during the current time mode. (19.1.4 Voice Mail DPT (Digital) Integration) Conditions • To use this feature, DIL must be assigned as the distribution method for the desired CO line port. PC Programming Manual References 12.2 [10-2] DIL Table &...
  • Page 76 4.1.7 DISA (Direct Inward System Access) [Flowchart] A DISA call from an outside party is received. Is there a port available? The call is routed to an operator, etc. (DISA Intercept when All (DISA Delayed DISA Ports are busy) Answer time expires) The PBX answers the call.
  • Page 77 4.1.7 DISA (Direct Inward System Access) Continued from previous page No Security None None None None CO Line Security All Security Is the dialed number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialed? What is the dialed number? Is the correct PIN entered?
  • Page 78: Disa Intercept Routing—no Dial

    4.1.7 DISA (Direct Inward System Access) Continued from previous page Continued from previous page What method is assigned for DISA Intercept Is an Intercept Routing DND? Routing Busy destination assigned? The call is routed to Intercept Routing Busy tone the intercept destination. (Intercept Routing Busy) Does the caller Is a DISA Busy...
  • Page 79: Disa Intercept Routing—busy

    4.1.7 DISA (Direct Inward System Access) Outgoing Automated Attendant No. Busy/DND Floating Message Message Extn. No. (OGM) No. 100 301 200 103 202 101 102 400 104 205 ® 7.4 [5-3-2] Voice Message—DISA Message— Floating Extension Number ® [730] Outgoing Message (OGM) Floating Extension Number ®...
  • Page 80: Disa Intercept Routing—dnd

    4.1.7 DISA (Direct Inward System Access) DISA Intercept Routing—DND If the destination called by the outside party is in DND mode and Idle Extension Hunting is not available, one of the following can be selected through system programming: Busy Tone: The caller will hear a busy tone. Enable: DND will redirect the call to the preprogrammed destination on an extension basis.
  • Page 81 4.1.7 DISA (Direct Inward System Access) DIL Destination CO Line Lunch Lunch "CLI" must be set to Disable, to allow incoming calls to be received by DISA. 12.2 [10-2] DIL Table & Port Settings → DIL— DIL Destination—Day, Lunch, Break, Night →...
  • Page 82 4.1.7 DISA (Direct Inward System Access) While hearing a ringback, reorder, or busy tone, retrying the call is possible by pressing " ". System programming selects whether pressing " " during a CO-to-CO line conversation returns to the DISA top menu or sends a DTMF tone.
  • Page 83 4.1.7 DISA (Direct Inward System Access) An outside party such as a cellular phone can transfer a CO line call to an extension at the PBX by pressing "#" + extension number, if DISA is connected by the Automatic DISA Activation feature. This feature can be enabled or disabled through system programming.
  • Page 84 4.1.7 DISA (Direct Inward System Access) PC Programming Manual References 4.4 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → DISA—Delayed Answer Timer → DISA—Mute & OGM Start Timer after answering → DISA—No Dial Intercept Timer → DISA—2nd Dial Timer for AA →...
  • Page 85: Display Information

    These can be displayed in Original Destination, if the call is forwarded turn by pressing the DID name TRANSFER button or DISP Panasonic Soft button during a call. Duration of the current CO line call Line 001 11:02’28 – Conditions •...
  • Page 86: Dnd (do Not Disturb)

    4.1.9 DND (Do Not Disturb) →Option 5— Automatic LCD Switch when Start Talking 6.10 [4-2-1] Portable Station—Extension Settings →Option 4— Display Language →Option 5— Incoming Call Display →Option 5— Automatic LCD Switch when Start Talking 12.1 [10-1] CO Line Settings— CO Name Operating Manual References 3.1.2 Personal Programming...
  • Page 87: Door Open

    4.1.10 Door Open 6.3 [4-1-2] Wired Extension—FWD/DND → Call from CO—DND Status Availability → Call from Extension—DND Status Availability PT Programming Manual References [507] DND Override Feature Manual References 3.1.19 COS (Class of Service) Operating Manual References 1.3.19 DND (Do Not Disturb) 4.1.10 Door Open Description Using an extension telephone, an extension user can unlock a door for a visitor.
  • Page 88: Doorphone Call

    4.1.11 Doorphone Call 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— Door Unlock PT Programming Manual References [207] Door Unlock Time [512] Permission for Door Open Access Feature Manual References 3.1.19 COS (Class of Service) Operating Manual References 1.3.20 Door Open 4.1.11 Doorphone Call Description A visitor can use a doorphone to call its preprogrammed destination.
  • Page 89 4.1.11 Doorphone Call Installation Manual References KX-TDA50 2.5.1 DPH4 Card (KX-TDA5161) 2.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA100/KX-TDA200 2.6.1 OPB3 Card (KX-TDA0190) 2.6.2 DPH4 Card (KX-TDA0161) 2.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA600 2.8.1 OPB3 Card (KX-TDA0190) 2.8.2 DPH4 Card (KX-TDA0161)
  • Page 90 4.1.11 Doorphone Call Feature Manual Document Version 2008-11...
  • Page 91: Features And Configurations-e

    Section 5 Features and Configurations—E Document Version 2008-11 Feature Manual...
  • Page 92: Efa (external Feature Access)

    5.1.1 EFA (External Feature Access) 5.1 E 5.1.1 EFA (External Feature Access) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.
  • Page 93: Emergency Call

    5.1.3 Executive Busy Override 5.1.2 Emergency Call Description An extension user can dial preprogrammed emergency numbers after seizing a CO line regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored. •...
  • Page 94: Extension Dial Lock

    5.1.4 Extension Dial Lock Is on a conference call (® 3.1.16 Conference, ® 13.1.12 Privacy Release). Is on a doorphone call (® 4.1.11 Doorphone Call). Is using Live Call Screening (LCS) or Two-way Record (® 19.1.4 Voice Mail DPT (Digital) Integration).
  • Page 95: Extension Feature Clear

    5.1.5 Extension Feature Clear • Other features can also temporarily change an extension’s TRS level, similar to Extension Dial Lock. If an extension is locked, the TRS level determined by the following features takes priority. The numbers below (1 through 3) indicate the priority of each feature, with 1 having the highest priority, and 3 having the lowest. Dial Tone Transfer (®...
  • Page 96: Extension Pin (personal Identification Number)

    5.1.6 Extension PIN (Personal Identification Number) Features After Setting Paralleled Telephone Paired SLT will ring. Hot Line Timed Reminder Cleared These features can be programmed to not be canceled by Extension Feature Clear. This feature is also known as Station Program Clear. Conditions •...
  • Page 97: Extension Port Configuration

    DPT Port: DPT, DSS Console, Panasonic VPS which supports DPT (Digital) Integration, and PT-interface CS (e.g., KX-TDA0141) APT Port (For KX-TDA50 only): APT, DSS Console, and Panasonic VPS which supports DPT (Digital) Integration SLT Port: SLT and Panasonic VPS which supports DTMF Integration...
  • Page 98 Hybrid port can be detected automatically without any programming. An APT connected to a Super Hybrid port can be detected automatically when XDP mode has been disabled. • A DSS Console or a Panasonic VPS which supports DPT (Digital) Integration can also be connected with an SLT in XDP mode. •...
  • Page 99: External Relay

    5.1.8 External Relay 5.1.8 External Relay Description By turning external device relays on and off, the PBX can control external devices such as alarms. When an extension user enters the External Relay Control feature number, the specified relay turns on for a preprogrammed length of time.
  • Page 100: External Sensor

    5.1.9 External Sensor Feature Manual References 3.1.19 COS (Class of Service) Operating Manual References 1.3.27 External Relay 5.1.9 External Sensor Description External sensing devices, such as security alarms or smoke detectors, can be connected to the PBX. When the PBX receives input from a sensor, a call is made to the preset destination, alerting the extension user. The available destinations of a sensor call are as follows: [Available Destinations] Destination...
  • Page 101 5.1.9 External Sensor • After a sensor has been activated, the PBX will ignore any further alerts from the same sensor for the duration specified by a timer. This timer can be set separately for each sensor. • As long as the previous sensor call is still being performed, any further alerts from the same sensor are ignored.
  • Page 102 5.1.9 External Sensor Feature Manual Document Version 2008-11...
  • Page 103: Features And Configurations-f

    Section 6 Features and Configurations—F Document Version 2008-11 Feature Manual...
  • Page 104: Fixed Buttons

    6.1.1 Fixed Buttons 6.1 F 6.1.1 Fixed Buttons Description Proprietary telephones (PTs), DSS Consoles, and Add-on Key Modules feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not feature certain buttons. For a description of the buttons found on portable stations (PSs), please refer to the Operating Instructions for each PS.
  • Page 105 6.1.1 Fixed Buttons Button Usage Used to access a CO line or trunk group when making or receiving a call Flexible CO according to the button’s preprogrammed CO Line Access method (Default: S-CO). Can also be customized as a different feature button. Used to make or receive intercom calls.
  • Page 106: Flash/recall/terminate

    6.1.2 Flash/Recall/Terminate 6.1.2 Flash/Recall/Terminate Description A proprietary telephone (PT) user can use the FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) to disconnect the current call and originate another call without hanging Flash/Recall Mode: Disconnects the line and the extension user hears the dial tone from the line used last. For example, if a CO line call is disconnected, the extension user will hear a new dial tone from the same CO line.
  • Page 107: Flexible Buttons

    6.1.3 Flexible Buttons 6.1.3 Flexible Buttons Description You can customize the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs through either system or personal programming. They can then be used to make or receive intercom or CO line calls or be used as feature buttons, as follows: [Button Usage] Button...
  • Page 108 6.1.3 Flexible Buttons Button Usage Call Log Used to show a log of received calls. (® 3.1.3 Call Log, Incoming) Log-in/Log-out Used to switch between Log-in and Log-out status. (® 9.1.3 ICD Group Features—Log-in/Log-out) Hurry-up Used to redirect the longest waiting call in the queue of an ICD group to the overflow destination.
  • Page 109: Flexible Numbering/fixed Numbering

    6.1.4 Flexible Numbering/Fixed Numbering Button Usage Voice Mail (VM) Transfer Used to transfer a call to the mailbox of a specified extension. (® 19.1.4 Voice Mail DPT (Digital) Integration, ® 19.1.5 Voice Mail DTMF Integration) Check-in Used to switch the status of extensions from Check-out to Check-in. (®...
  • Page 110 6.1.4 Flexible Numbering/Fixed Numbering Flexible Numbering (available while a dial tone is heard) Flexible Numbering (available while busy, DND, or ringback tone is heard) Fixed Numbering (available while dialing or talking) Flexible Numbering (available while a dial tone is heard) Extension numbers and feature numbers which are available while a dial tone is heard can be customized for easy use.
  • Page 111 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 Extension Numbering Scheme 10— None 19 / 29 None Leading Number Extension Numbering Scheme 11— None 20 / 30 Leading Number Extension Numbering Scheme 12— None 21 / 31 Leading Number...
  • Page 112 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 Doorphone Call Group Paging External BGM on/off Outgoing Message (OGM) playback/ record/clear S-CO Line Access SVM—Personal Greeting Message None playback/record/clear Parallel Telephone Mode set/cancel Group Call Pickup Directed Call Pickup TAFAS—Calls through an External...
  • Page 113 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 Switch CLIP of the CO Line/Extension (KX-TDA100/KX-TDA200/KX-TDA600 only) Message Waiting set/cancel/callback FWD/DND set/cancel—Both FWD/DND set/cancel—External FWD/DND set/cancel—Internal FWD/DND No Answer Timer set Group FWD set/cancel—Both Group FWD set/cancel—External Group FWD set/cancel—Internal Call Pickup Deny set/cancel...
  • Page 114 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without KX-TDA50/ KX-TDA600 KX-TDA100/ KX-TDA200 Remote Extension Dial Lock off Remote Extension Dial Lock on NDSS Monitor Release (Centralized BLF Monitor Cancel) Extension Feature Clear Extension Personal Identification Number (PIN) set/cancel Dial Information (CTI) None None...
  • Page 115 6.1.4 Flexible Numbering/Fixed Numbering Feature Fixed Numbering Conference Door Open Conditions • The following are examples of feature number conflicts: 1 and 11, 0 and 00, 2 and 21, 10 and 101, 32 and 321, etc. • Feature number + Additional number (Parameter) Certain flexible feature numbers require additional digits to make the feature active.
  • Page 116: Floating Extension

    6.1.5 Floating Extension 6.1.5 Floating Extension Description Virtual extension numbers can be assigned to resources to make them as easily accessible as extensions. These numbers are referred to as "floating extension numbers" and can be assigned as a destination of incoming calls, intercepted calls, etc.
  • Page 117: Fwd (call Forwarding)

    6.1.6 FWD (Call Forwarding) PT Programming Manual References [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name [811] Modem Floating Extension Number [812] ISDN Remote Floating Extension Number (KX-TDA100/KX-TDA200/KX-TDA600 only) Feature Manual References 13.1.6 PC Programming...
  • Page 118 6.1.6 FWD (Call Forwarding) Depending on the type of incoming intercom or CO line calls, it is possible to set a different destination for each. Extension Forwards to Incoming Another Extension Intercom Calls Incoming CO Forwards to Line Calls Outside Party Available Forwarding Type: All Calls Busy...
  • Page 119 6.1.6 FWD (Call Forwarding) Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Extension of Another PBX (via TIE Line, Access ü Only available when FWD to CO line with PBX Code) is allowed through COS programming. Extension of Another PBX (via TIE Line, Access –...
  • Page 120 6.1.6 FWD (Call Forwarding) In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times again from the destination extension described above. Incoming call Original FWD—No Answer destination • Boss & Secretary feature It is possible to call the original extension from the destination extension regardless of the forward setting.
  • Page 121: Fwd/dnd Button, Group Fwd Button

    6.1.7 FWD/DND Button, Group FWD Button 6.12 [4-2-2] Portable Station—FWD/DND PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [504] Call Forwarding to CO Line [605] Call Forwarding—No Answer Time Feature Manual References 3.1.19 COS (Class of Service) 9.1.5 ICD Group Features—Overflow 9.1.9 Idle Extension Hunting 9.1.11 Intercept Routing...
  • Page 122 6.1.7 FWD/DND Button, Group FWD Button Type Description FWD for Incoming Call Group FWD—Internal Works for incoming intercom calls Distribution Group Group FWD—External Works for incoming CO line calls Group FWD—Both Works for all incoming calls [Button Status] The Group FWD button shows the current status as follows: Light Pattern Status (default) Red on...
  • Page 123 6.1.7 FWD/DND Button, Group FWD Button • When both the FWD and DND features are assigned simultaneously, pressing the button changes the settings as follows: • A FWD/DND button customized on a flexible button is always in FWD/DND Cycle Switch mode, and the mode cannot be changed.
  • Page 124 6.1.7 FWD/DND Button, Group FWD Button Feature Manual Document Version 2008-11...
  • Page 125: Features And Configurations-g

    Section 7 Features and Configurations—G Document Version 2008-11 Feature Manual...
  • Page 126: Group Features

    7.1.1 GROUP FEATURES 7.1 G 7.1.1 GROUP FEATURES Description This PBX supports various types of groups. Trunk Group CO lines can be grouped into trunk groups based on carrier, CO line type, etc. Several settings can be assigned on a trunk group basis. All CO lines belonging to a trunk group follow the programming for that trunk group.
  • Page 127: Paging Group

    7.1.1 GROUP FEATURES [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension User Extension User Extension User Extension User Group 1 Group 2 Group 3 Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn.
  • Page 128 7.1.1 GROUP FEATURES [Example] ICD Group 1 ICD Group 2 (Floating Extn. No. 601, (Floating Extn. No. 602, Name: Sales 1) Name: Sales 2) Extn. 103 Extn. 104 Extn. 105 Extn. 106 Extn. 107 Extn. 100 Extn. 101 Extn. 102 VM Group There are two types of VM groups, explained below.
  • Page 129 7.1.1 GROUP FEATURES 5.25 [3-9] PS Ring Group—Member List PS Ring Group 1 PS Ring Group 2 Floating Extension No. 301 Floating Extension No. 302 Name: Sales 1 Name: Sales 2 PS 1 PS 2 PS 3 PS 4 PS 5 (Extn.
  • Page 130 7.1.1 GROUP FEATURES Feature Manual Document Version 2008-11...
  • Page 131: Features And Configurations-h

    Section 8 Features and Configurations—H Document Version 2008-11 Feature Manual...
  • Page 132: Hands-free Answerback

    8.1.1 Hands-free Answerback 8.1 H 8.1.1 Hands-free Answerback Description A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method...
  • Page 133: Hands-free Operation

    8.1.3 Headset Operation Feature Manual References 9.1.13 Intercom Call Operating Manual References 1.3.30 Hands-free Answerback 8.1.2 Hands-free Operation Description A proprietary telephone (PT) user can talk to another party without lifting the handset. Pressing specific buttons, such as REDIAL, automatically activate hands-free mode. Conditions •...
  • Page 134: Hospitality Features

    8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) • Headset users cannot use the following features: – Automatic Redial (® 15.1.1 Redial, Last Number) – Receiving the Off-hook Call Announcement (OHCA) (® 12.1.3 OHCA (Off-hook Call Announcement)) –...
  • Page 135 8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) A preprogrammed Pause time will be automatically inserted between the user dialed Host PBX Access code and the subsequent digits (® 13.1.4 Pause Insertion). [Example] Telephone Company Host PBX Access Code: 0...
  • Page 136: Hot Line

    8.1.6 Hot Line • A Host PBX Access Code can be used to record only long distance calls on SMDR when a CO line port is connected directly to the telephone company (not a host PBX). This is allowed when the long distance code (e.g., "0") is assigned as the Host PBX Access code.
  • Page 137 8.1.6 Hot Line PT Programming Manual References [204] Hot Line Waiting Time Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.34 Hot Line Document Version 2008-11 Feature Manual...
  • Page 138 8.1.6 Hot Line Feature Manual Document Version 2008-11...
  • Page 139: Features And Configurations-i

    Section 9 Features and Configurations—I Document Version 2008-11 Feature Manual...
  • Page 140: Icd Group Features

    9.1.1 ICD GROUP FEATURES 9.1 I 9.1.1 ICD GROUP FEATURES Description An incoming call distribution group is a group of extensions programmed through system programming. 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group. Each incoming call distribution group has a floating extension number (default: 6 + two-digit group number).
  • Page 141 9.1.1 ICD GROUP FEATURES Calls arrive at ICD group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in the queue. (Calls 4 through 8) Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow...
  • Page 142 9.1.1 ICD GROUP FEATURES A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone (Busy on Busy) or disconnect the line. Incoming Call Distribution Group Controlling Feature Feature Description &...
  • Page 143: Icd Group Features-group Call Distribution

    9.1.2 ICD Group Features—Group Call Distribution The FWD feature can be assigned on an incoming call distribution group basis. • COS for Incoming Call Distribution Groups Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS.
  • Page 144 9.1.2 ICD Group Features—Group Call Distribution One of the three distribution methods below can be assigned to each incoming call distribution group. Distribution Method Description Uniform Call Distribution Calls are distributed evenly to a different extension each time a call is (UCD) received.
  • Page 145 9.1.2 ICD Group Features—Group Call Distribution [How the Group Call Waiting Feature Activates] Programming Conditions Result Group Call Group Call Group Call Waiting Capable Waiting Mode Distribution Method Distribution Method Telephone Distribution PT/PS with idle Priority Hunting ICD Group button Priority Hunting Ring Any telephone...
  • Page 146: Icd Group Features-log-in/log-out

    9.1.3 ICD Group Features—Log-in/Log-out Conditions • Automatic Call Distribution (ACD) – When a KX-TDA6920, KX-TDA0920 or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version is installed in the PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension that has been idle the longest (ACD).
  • Page 147 9.1.3 ICD Group Features—Log-in/Log-out [Log-in/Log-out and Wrap-up Status Example] Incoming call Incoming call Incoming call Ready Waiting for call Wrap-up Call button pressed arrives Not Ready Extn. Extn. Extn. Extn. Extn. Extn. Wrap-up Answering a call Finishing paperwork/ temporary break time expires Ready Ready Not Ready...
  • Page 148 9.1.3 ICD Group Features—Log-in/Log-out A flexible button can be customized as the Wrap-up button. It shows the current status as follows: Light pattern Status Slow red flashing Wrap-up Red on Not Ready Ready (Wrap-up mode cancel) • When a PS in Wireless XDP Parallel Mode completes a call, neither the PS nor its wired telephone can have Wrap-up time.
  • Page 149: Icd Group Features-outside Destinations

    9.1.4 ICD Group Features—Outside Destinations Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.38 ICD Group Features—Log-in/Log-out 9.1.4 ICD Group Features—Outside Destinations Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group.
  • Page 150 9.1.4 ICD Group Features—Outside Destinations Conditions [General] • Hardware Requirement The KX-TDA6920, KX-TDA0920 or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version • For this feature to be activated, the following conditions must be met: – A virtual PS is assigned as a member of the ICD Group. (® 19.1.2 Virtual PS) –...
  • Page 151: Icd Group Features-overflow

    9.1.5 ICD Group Features—Overflow [621] Incoming Call Distribution Group Delayed Ringing [622] Incoming Call Distribution Group Floating Extension Number [624] Incoming Call Distribution Group Distribution Method [690] PS Registration Feature Manual References 13.1.16 Private Network Features—Network ICD Group 19.1.2 Virtual PS 9.1.5 ICD Group Features—Overflow Description When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination...
  • Page 152 9.1.5 ICD Group Features—Overflow Destination Availability DISA ü Analog/ISDN Remote Maintenance ü Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü...
  • Page 153: Icd Group Features-queuing

    9.1.6 ICD Group Features—Queuing [632] Maximum Number of Agents Feature Manual References 9.1.6 ICD Group Features—Queuing 9.1.6 ICD Group Features—Queuing Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night) (®...
  • Page 154 We are sorry to Thank you for overflow 30 seconds. the overflow keep you holding. calling Panasonic. destination. destination. All of our agents All of our agents are are still handling currently handling other calls. We other calls.
  • Page 155: Icd Group Features-supervisory

    9.1.7 ICD Group Features—Supervisory 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings →Overflow Queuing Busy →Overflow No Answer →Queuing Time Table →Miscellaneous— Extension No Answer Redirection Time →Miscellaneous— Maximum No. of Busy Extension 5.14 [3-5-2] Incoming Call Distribution Group—Queuing Time Table 5.18 [3-7-1] VM(DPT) Group—System Settings—...
  • Page 156 9.1.7 ICD Group Features—Supervisory Feature Description Log-in/Log-out Monitor and Monitor: The supervisor extension can monitor the log-in/log-out Remote Control status of the incoming call distribution group members through the corresponding DSS button light. Remote Control: The supervisor extension can change the status of the members by pressing the corresponding DSS button.
  • Page 157: Icd Group Features-vip Call

    9.1.8 ICD Group Features—VIP Call • If a call to an incoming call distribution group is overflowed: If the display is in idle status, it will change to monitor mode for the corresponding incoming call distribution group automatically. If the display is monitoring another incoming call distribution group, it will not change. •...
  • Page 158: Idle Extension Hunting

    9.1.9 Idle Extension Hunting [Example] In the call center, incoming call distribution groups 1 and 3 enable the VIP Call mode, while incoming call distribution groups 2 and 4 disable the VIP Call mode. Calls have been distributed by DIL/DID/CLI distribution. (The circled numbers indicate the arrival order of the calls.
  • Page 159 9.1.9 Idle Extension Hunting Type Description Circular Hunting An idle extension is searched for in the order specified in the idle extension hunting group in a circular way. Incoming call Busy Extn. Extn. Extn. Extn. Assignment order Terminated Hunting An idle extension is searched for in the order specified in the idle extension hunting group until reaching the last assigned extension.
  • Page 160: Incoming Call Features

    9.1.10 INCOMING CALL FEATURES Destination Availability Extension of Another PBX (via TIE Line, Access without PBX Code) ü • FWD/DND Mode While searching for an idle extension within an idle extension hunting group, any extension that has set FWD—All Calls or DND feature will be skipped, and the call will go to the next extension in the group. PC Programming Manual References 5.16 [3-6] Extension Hunting Group 5.17 [3-6] Extension Hunting Group—Member List...
  • Page 161 9.1.10 INCOMING CALL FEATURES Networking Type CO Line Port (Channel) Card Type Public Private LCOT ELCOT / LCOT GCOT TIE (E&M) OPX (EXTN.) Extension QSIG-Master QSIG-Slave IP-GW Default Available Distribution Method Each public CO line port (channel) can use a different method of directing calls to their destinations as they are received.
  • Page 162 9.1.10 INCOMING CALL FEATURES Available Distribution Method for Public CO Lines Distribution Method CO Line Port (Channel) Card Type LCOT ELCOT / LCOT GCOT TIE (E&M) Default Available Available Destination The following destination types can be programmed as DIL, DID, or CLI destinations. Destination Type Availability Wired Extension (PT/SLT/T1-OPX)
  • Page 163: Intercept Routing

    9.1.11 Intercept Routing Type Description Details in ® 9.1.11 Intercept No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), the Routing call is redirected to a preprogrammed destination. Busy If a called party is already handling another call, the new call is redirected to a preprogrammed destination.
  • Page 164 9.1.11 Intercept Routing Type Description No Destination If a call has no destination (i.e., if a destination is not assigned), the call is redirected to an operator. (® 9.1.12 Intercept Routing—No Destination) Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the table below.
  • Page 165 9.1.11 Intercept Routing When the original destination is: The Available Intercept Destination is: • Not assignable (Intercept Routing is not available.) PS Ring Group • External Pager (TAFAS) • Analog/ISDN Remote Maintenance • Other PBX Extension (TIE with no PBX Code) Intercept Routing for DISA will redirect a call only if all of the Direct Inward System Access (DISA) ports are busy.
  • Page 166 9.1.11 Intercept Routing Intercept Destination Availability Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü Extension of Another PBX (via TIE Line, Access without PBX Code) ü...
  • Page 167: Intercept Routing-no Destination

    9.1.12 Intercept Routing—No Destination PC Programming Manual References 4.4 [2-3] Timers & Counters →Dial / IRNA / Recall / Tone— Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night →DISA / Door / Reminder / U. Conf— DISA—Intercept Timer—Day, Lunch, Break, Night 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings →Overflow No Answer—...
  • Page 168: Intercom Call

    9.1.13 Intercom Call PC Programming Manual References 4.3 [2-2] Operator & BGM— PBX Operator—Day, Lunch, Break, Night 12.6 [10-4] Miscellaneous— Intercept—Routing to Operator - No Destination (Destination is not programmed.) PT Programming Manual References [006] Operator Assignment Feature Manual References 12.1.5 Operator Features 9.1.13 Intercom Call Description...
  • Page 169: Internal Call Block

    9.1.14 Internal Call Block Type Description DND Tone Indicates the called party has set DND. PC Programming Manual References 4.10 [2-6-3] Numbering Plan—B/NA DND Call Feature— Alternate Calling - Ring / Voice 6.1 [4-1-1] Wired Extension—Extension Settings →Main— Extension Number →Main—...
  • Page 170 9.1.14 Internal Call Block In this example: COS 1 can make calls to all extensions. COS 2 can make calls to COS 1 only. (COS 2 cannot make calls to COS 2.) COS 3 can make calls to COS 3 only. COS 1 Extn.
  • Page 171: Ip-pt (ip Proprietary Telephone)

    9.1.15 IP-PT (IP Proprietary Telephone) 9.1.15 IP-PT (IP Proprietary Telephone) Description This PBX supports the connection of IP proprietary telephones (IP-PTs), which function almost identically to normal PTs. However, they connect to the PBX over a Local Area Network (LAN), and send and receive calls using Internet Protocol (IP).
  • Page 172: Isdn (integrated Services Digital Network) Features

    9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES A KX-NT300 series IP-PT can automatically connect to a secondary PBX, when the primary PBX becomes disconnected. Installation Manual References KX-TDA50 2.4.8 IP-EXT4 Card (KX-TDA5470) KX-TDA100/KX-TDA200 2.5.8 IP-EXT16 Card (KX-TDA0470) KX-TDA600 2.7.8 IP-EXT16 Card (KX-TDA0470) PC Programming Manual References 3.22 [1-1] Slot—Card Property - IP Extension 3.24 [1-1] Slot—Port Property - IP-Extension Port...
  • Page 173 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Service Description Details in ® 3.1.13 CLIP Calling Line Identification Sends the caller’s telephone number to the Presentation (CLIP) network when making a call. The called party can (Calling Line see the number on his or her telephone display Identification before answering the call.
  • Page 174 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES 6.10 [4-2-1] Portable Station—Extension Settings—Option 6— ISDN Bearer PC Programming Manual References 3.13 [1-1] Slot—Card Property - PRI type (KX-TDA100/KX-TDA200/KX-TDA600 only) 3.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only) 3.15 [1-1] Slot—Port Property - PRI Port—Connection Command (KX-TDA100/KX-TDA200/KX-TDA600 only) 4.4 [2-3] Timers &...
  • Page 175: Features And Configurations-l

    Section 10 Features and Configurations—L Document Version 2008-11 Feature Manual...
  • Page 176: Led Indication

    10.1.1 LED Indication 10.1 L 10.1.1 LED Indication Description The LED of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [Digital proprietary telephone (DPT)]...
  • Page 177 10.1.1 LED Indication Light Pattern of the Line Status Buttons Line Status Incoming Call Intercom Button: Distribution CO Line Status Line Status (ICD) Group Light Line Status Pattern S-CO G-CO L-CO INTERCOM ICD Group Idle This extension is using the line. Green on Slow green This extension is holding the line.
  • Page 178: Line Preference-incoming

    10.1.2 Line Preference—Incoming Flashing Light Patterns Slow Flashing Moderate Flashing Rapid Flashing Conditions • The incoming CO line call shows on the buttons in the following priority: ICD Group®S-CO®G-CO®L-CO®PDN®INTERCOM • The light pattern of a DSS button for incoming calls can be set to "Off" through system programming. In this case, the DSS button light will not indicate the status of the corresponding extension.
  • Page 179: Line Preference-outgoing

    10.1.3 Line Preference—Outgoing Type Description PDN (KX-TDA100/KX-TDA200/ Answers a call arriving at a Primary Directory Number (PDN) KX-TDA600 only) button simply by going off-hook. This works even when multiple calls are received simultaneously. (® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension) Prime Line Answers a call arriving at a CO button (on which the "Prime Line"...
  • Page 180: Local Alarm Information

    10.1.4 Local Alarm Information Method Description Prime Line When an extension user goes off-hook, the preset line is selected automatically. A prime line can be selected from the Line Access buttons: S-CO, G-CO, L-CO, ICD Group. Conditions • Line Preference Override A user can override the preset Line Preference temporarily by pressing the desired Line Access button or a Memory Dialing button, such as One-touch Dialing, before going off-hook.
  • Page 181 10.1.4 Local Alarm Information [Error Example] ERR #100 (10000) [Explanation] Number in the Item Description Example Error Code Shows three-digit error code. Sub Code Shows five-digit sub code (XYYZZ). X: Shelf number (1–4) YY: Slot number (00–11) ZZ: Physical port number (01–16) Conditions •...
  • Page 182 10.1.4 Local Alarm Information →SMDR— Print Information—Error Log →Maintenance— Local Alarm Display—Extension 1, Extension 2 →Maintenance— Daily Test Start Time—Set →Maintenance— Daily Test Start Time—Hour →Maintenance— Daily Test Start Time—Minute Feature Manual References 6.1.3 Flexible Buttons 16.1.1 SMDR (Station Message Detail Recording) Feature Manual Document Version 2008-11...
  • Page 183: Features And Configurations-m

    Section 11 Features and Configurations—M Document Version 2008-11 Feature Manual...
  • Page 184: Manager Features

    11.1.1 Manager Features 11.1 M 11.1.1 Manager Features Description An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features: Manager Feature Description &...
  • Page 185: Memory Dialing Features

    11.1.2 MEMORY DIALING FEATURES Conditions CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX. The cost of such calls will be billed to the owner/renter of the PBX.
  • Page 186 11.1.2 MEMORY DIALING FEATURES Feature Storing Method Details in ® 16.1.3 Speed Speed Personal • Personal Programming Dialing Dialing, Personal • Personal Operation with the Feature Number • System Programming (PC Programming only) ® 16.1.4 Speed System System Programming Dialing, System ®...
  • Page 187: Message Waiting

    11.1.3 Message Waiting [Secret Dialing Example] When storing the number "9-123-456-7890", to conceal the telephone number "123-456-7890", Enter INTERCOM 1 2 3 4 5 6 7 8 9 0 INTERCOM Note • It is possible to store a Memory Dialing feature number at the beginning of Memory Dialing numbers.
  • Page 188 11.1.3 Message Waiting If Distinctive Dial mode is enabled, dial tone 4 will be sent to an extension when a message has been left on the extension. (® 4.1.3 Dial Tone) • SLT with a Message Waiting Lamp (KX-TDA100/KX-TDA200/KX-TDA600 only) The lamp activates in the same way as the MESSAGE button on a PT provided an EMSLC or MSLC card is connected to the PBX.
  • Page 189 11.1.3 Message Waiting [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...
  • Page 190 11.1.3 Message Waiting 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 11 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 12 • It is possible to leave a Message Waiting notification while hearing a ringback tone, busy tone, or DND tone.
  • Page 191: Music On Hold

    11.1.4 Music on Hold 11.1.4 Music on Hold Description Music can be played to any party on hold. The following audio sources are available: Internal music source External music source Tone Music Source Assignment [KX-TDA100/KX-TDA200/KX-TDA600] BGM1, BGM2, and tone can be selected as Music on Hold through system programming. External music port 1 is assigned to BGM 1.
  • Page 192: Mute

    11.1.5 Mute KX-TDA100/KX-TDA200 2.10.1 Connection of Peripherals KX-TDA600 2.13.1 Connection of Peripherals PC Programming Manual References 4.3 [2-2] Operator & BGM → BGM and Music on Hold—Music Source of BGM2 (KX-TDA100/KX-TDA200/KX-TDA600 only) → BGM and Music on Hold—Music Source of BGM (KX-TDA50 only) →...
  • Page 193: Features And Configurations-o

    Section 12 Features and Configurations—O Document Version 2008-11 Feature Manual...
  • Page 194: Off-hook Monitor

    12.1.2 OGM (Outgoing Message) 12.1 O 12.1.1 Off-hook Monitor Description A proprietary telephone (PT) user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Compatible Telephone – KX-DT300 series –...
  • Page 195 12.1.2 OGM (Outgoing Message) KX-TDA100/KX-TDA200/KX-TDA600: An OPB card, and MSG4 card or ESVM4 card • Number of Messages A maximum of 64 messages can be recorded. • A floating extension number is assigned to each outgoing message (OGM) (default: 5 + two-digit OGM number).
  • Page 196 12.1.2 OGM (Outgoing Message) However, it is possible to record music when using an ESVM card in High Recording Quality mode. • After recording messages, a manager extension can also play them back for confirmation. • A progress tone is sent to a manager extension before recording messages for a preprogrammed time period, or while clearing a prerecorded message assigned to a floating extension number.
  • Page 197: Ohca (off-hook Call Announcement)

    12.1.4 One-touch Dialing 12.1.3 OHCA (Off-hook Call Announcement) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s proprietary telephone (PT). If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.
  • Page 198: Operator Features

    12.1.5 Operator Features Conditions • One-touch Dialing Button Any flexible button can be customized as a One-touch Dialing button. • Full One-touch Dialing There is no need to go off-hook before pressing a One-touch Dialing button. PC Programming Manual References 6.1 [4-1-1] Wired Extension—Extension Settings—Option 6—...
  • Page 199 12.1.5 Operator Features The call is directed to the extension’s tenant operator. If a tenant operator is not assigned, the call is directed to the PBX operator. In this case, the current time mode of the extension’s tenant is used to determine the PBX operator that the call is directed to.
  • Page 200 12.1.5 Operator Features Feature Manual Document Version 2008-11...
  • Page 201: Features And Configurations-p

    Section 13 Features and Configurations—P Document Version 2008-11 Feature Manual...
  • Page 202: Paging

    13.1.1 Paging 13.1 P 13.1.1 Paging Description An extension user can make a voice announcement to several people at once. The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or external pagers (loudspeakers) which belong to a paging group. (With the KX-TDA100/KX-TDA200/KX-TDA600, up to two external pagers can be connected;...
  • Page 203 13.1.1 Paging Conditions • Extensions which cannot be paged are: – Portable stations (PSs) – Single line telephones (SLTs) – Ringing or busy PTs – PTs in Paging Deny mode – PTs in Paging DND mode These extensions cannot be paged, but can answer a page. •...
  • Page 204: Paralleled Telephone

    13.1.2 Paralleled Telephone 13.1.2 Paralleled Telephone Description By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. Both wired and wireless telephones can be connected in parallel. Single line telephones (SLTs), analog proprietary telephones (APTs), and digital proprietary telephones (DPTs) can be connected to other telephones or connectors, allowing up to three telephones to be connected to the PBX through just one extension port.
  • Page 205 13.1.2 Paralleled Telephone Features Descriptions Connections Wireless XDP For information on this type of parallel connection, APT/DPT/SLT + PS Parallel Mode refer to the Wireless XDP Parallel mode feature. (® 20.1.4 Wireless XDP Parallel Mode) Extn. 101 Extn. 101 Extn. 102 Extn.
  • Page 206 13.1.2 Paralleled Telephone • When Digital XDP connection enables the number of DPTs to exceed the maximum capacity that the PBX supports, the following conditions must be met: – KX-TDA50: An MEC card is installed and an additional AC adaptor is connected. –...
  • Page 207: Password Security

    13.1.3 Password Security 13.1.3 Password Security Description To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available: Password Description...
  • Page 208: Pause Insertion

    13.1.4 Pause Insertion recommend maintaining a backup of the system data. For more information on how to back up the system data, refer to the PC Programming Manual. However, as system passwords can be extracted from backup copies of the system data file, do not allow unauthorized access to these files.
  • Page 209: Pc Console/pc Phone

    13.1.5 PC Console/PC Phone 13.1.5 PC Console/PC Phone Description CTI First Party Call Control can be conducted by connecting a PC with a KX-DT343/KX-DT346 or KX-T7633/ KX-T7636 DPT (equipped with USB module) through USB ports. By using the KX-TDA0350 PC Phone or KX-TDA0300 PC Console CTI application, users can enjoy many of the KX-TDA series PBX features while utilizing the benefits of a CTI solution.
  • Page 210: Pc Programming

    13.1.6 PC Programming PC Programming Manual References 3.5 [1-1] Slot—Port Property - Extension Port → DPT Type—Type → DPT Type—Location No. PT Programming Manual References [601] Terminal Device Assignment Feature Manual References 21.1 Capacity of System Resources 13.1.6 PC Programming Description Although many PBX features can be programmed using a proprietary telephone (PT) (®...
  • Page 211 13.1.6 PC Programming 2. Connection Methods for Remote Programming Required Method Description Hardware Off-site modem Call the PBX and have the call directed to the floating extension RMT card and number (default: 599) assigned to the analog remote user-supplied maintenance feature using one of the following methods: modem Direct Access: Using the off-site modem, dial a telephone number with the modem which will direct your call (via Direct In...
  • Page 212 13.1.6 PC Programming Installation Manual References KX-TDA50 2.5.8 RMT Card (KX-TDA5196) 3.1 Overview 3.2 PC Connection 3.3 Installation of the PBX PC Programming Software KX-TDA100/KX-TDA200 2.3.1 MPR Card 2.3.3 RMT Card (KX-TDA0196) 2.6.6 CTI-LINK Card (KX-TDA0410) 3.1 Overview 3.2 Connection 3.3 Installation of the KX-TDA Maintenance Console KX-TDA600 2.3.1 EMPR Card...
  • Page 213: Pdn (primary Directory Number)/sdn (secondary Directory Number) Extension

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Description Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are ideal for use between bosses and secretaries. When a call (intercom or CO) arrives at a PDN button on the boss’s extension, the call will ring and the LED of the SDN button will flash at the secretary’s extension as well, indicating that an incoming call is arriving at the boss’s extension.
  • Page 214 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Light Pattern PDN Button Status SDN Button Status Moderate • • A call on a PDN button is on Exclusive A call answered using the SDN button is green flashing Call Hold or consultation hold. on Exclusive Call Hold or consultation •...
  • Page 215 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension The Call From 111-1111 is Answered by Ext. 103 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off)
  • Page 216 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension The Call From 333-3333 is Answered by Ext. 103 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off)
  • Page 217 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Through system programming, it is possible for only incoming calls arriving at PDN buttons to be answered simply by going off-hook, by selecting "PDN" as the incoming line preference (® 10.1.2 Line Preference —Incoming).
  • Page 218: Power Failure Restart

    13.1.9 Power Failure Transfer → Ext. No. / Floating Ext. No. (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Optional Parameter (Ringing Tone Type Number) (for Loop CO, Single CO, Group CO, ICD Group, SDN) Feature Manual References 3.1.19 COS (Class of Service) 9.1.2 ICD Group Features—Group Call Distribution 10.1.1 LED Indication 21.1 Capacity of System Resources...
  • Page 219 13.1.9 Power Failure Transfer Extension Cards: ECSLC24 (4 PFT ports), EMSLC16 (4 PFT ports), CSLC16 (4 PFT ports), ESLC16 (4 PFT ports), DHLC8 (2 PFT ports), SLC8 (2 PFT ports) Only connect one extension card to each CO line card. Note Power Failure Connections must be made within the same shelf.
  • Page 220: Predialing

    13.1.11 Printing Message 13.1.10 Predialing Description A display proprietary telephone (PT) user can check and correct the number to be dialed on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialed Number in Personal Speed Dialing The predialed number can be stored in Personal Speed Dialing by pressing the AUTO DIAL/STORE button (®...
  • Page 221: Privacy Release

    13.1.13 PRIVATE NETWORK FEATURES 13.1.12 Privacy Release Description By default, all conversations which take place on CO lines, extension lines and doorphone lines are protected from others interrupting the conversation (Automatic Privacy). Privacy Release allows a proprietary telephone (PT) or portable station (PS) user to suspend Automatic Privacy for an existing CO line call on the S-CO button in order to establish a three-party call.
  • Page 222 13.1.13 PRIVATE NETWORK FEATURES Interface Network Type VoIP Internet Protocol (IP) The available interfaces depend on the cards installed in the PBX. Feature Manual Document Version 2008-11...
  • Page 223 13.1.13 PRIVATE NETWORK FEATURES Explanation TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made using one of the following methods: PBX Code Method: TIE Line Access Number + PBX Code + (Extension Number or Other Digits) Extension Number Method: Extension Number...
  • Page 224 13.1.13 PRIVATE NETWORK FEATURES [Receiving a Call through a TIE Line] A call is received via a TIE line. The Incoming Number Modification Table checks the CO line port carrying the call, and modifies the number according to the method assigned for that port. PBX Code Method Extension Number Method (Access with PBX Code)
  • Page 225 13.1.13 PRIVATE NETWORK FEATURES Extension Number Method (Access without PBX Code) Dial the [Extension Number] only. [Example] PBX-1 PBX-2 PBX-3 TIE Line TIE Line Interface Interface Interface Interface Extn.1011 Extn.1012 Extn. 2011 Extn. 3011 Dials "3011". Dials "2011". Explanation: To use this method, it is necessary to change the first one or two digits of extension numbers of either PBX (e.g., 10XX for PBX-1, 20XX for PBX-2) to allow calls to be routed properly.
  • Page 226 13.1.13 PRIVATE NETWORK FEATURES [Example] PBX-1 PBX-2 PBX-3 PBX Code 951 PBX Code 952 PBX Code 953 TIE Line TIE Line Interface Interface Interface Interface Extn.1011 Extn.1012 Extn. 1011 Extn. 1011 Dials "7-953-1011". Dials "7-952-1011". [PBX code] [TIE line access no.] [Extn.
  • Page 227 13.1.13 PRIVATE NETWORK FEATURES [Example] Telephone Company CO Line TIE Line Network PBX-1 PBX-2 CO Line DID No: 4567 Destination: 2011 TIE Line Interface Interface Outside Caller Extn. 2011 Dials "123-4567". Extn. 1011 Explanation: An outside caller dials "123-4567". The call is sent to extension "2011" of PBX-2 through the TIE line according to the assignment of the DID or DIL call destination of PBX-1.
  • Page 228 13.1.13 PRIVATE NETWORK FEATURES Explanation: An outside caller dials "123-4567". The call reaches the destination (extension 1011 of PBX-1), and the call is forwarded, transferred, or intercepted to extension "2011" of PBX-2 through the TIE line. TIE-to-CO Line Access The PBX sends TIE line calls to the CO lines of another PBX through the TIE lines. CO Line Call through Other PBXs—by Making a TIE Line Call Method [Example] <Extension Number Method (Access without PBX Code)>...
  • Page 229 13.1.13 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code)> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.
  • Page 230 13.1.13 PRIVATE NETWORK FEATURES <Extension Number Method (Access without PBX Code)> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 2011 (211-4567) Dials "9-211-4567". Explanation: Extension 1011 of PBX-1 dials the Idle Line Access number of PBX-1 "9"...
  • Page 231 13.1.13 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code)> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.
  • Page 232 13.1.13 PRIVATE NETWORK FEATURES [Programming Example of PBX-2] Trunk Group No. COS No. Outgoing Call TRG of Incoming Call … TRG 1 TRG 2 TRG 3 COS 1 COS 2 COS 3 : Block [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company CO Line 211-4567...
  • Page 233 13.1.13 PRIVATE NETWORK FEATURES Explanation: Case 1: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", TIE line trunk group number (TRG 2), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked from accessing TRG 3 of PBX-2.
  • Page 234 13.1.13 PRIVATE NETWORK FEATURES Extension 1012 of PBX-1 dials the TIE line access number "7", PBX code "952", verification code entry feature number, , verification code, verification code personal identification number (PIN), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". If the specified verification code applies COS 2 of PBX-2, the call is connected to the outside party through PBX-2, because COS 2 is not blocked from accessing TRG 3 of PBX-2.
  • Page 235 13.1.13 PRIVATE NETWORK FEATURES [Example] Telephone Company Telephone Company (area code: 222) (area code: 333) CO Line CO Line CO Line 123-4567 CO Line TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-1-333-123-4567 TIE Line DISA Interface Interface TRG 2 Outside Caller...
  • Page 236 13.1.13 PRIVATE NETWORK FEATURES Extension Number Method (Access without PBX Code) 4.8 [2-6-1] Numbering Plan—Main—Other PBX Extension— Dial TIE Line Network PBX-4 PBX-3 Extn. 4xxx Extn. 3xxx b-2nd) 3xxx c) 4xxx TRG 2 If you dial: a) 2xxx b) 3xxx TRG 1 c) 4xxx a) 2xxx...
  • Page 237 13.1.13 PRIVATE NETWORK FEATURES 11.1 [9-1] TIE Table— Own PBX Code TIE Line Network PBX-4 PBX-3 PBX Code 953 PBX Code 954 Extn. xxxx Extn. xxxx b-2nd) 953#-xxxx 954#-xxxx If you dial: TRG 2 a) 7-952-xxxx b) 7-953-xxxx TRG 1 c) 7-954-xxxx a) 952-xxxx Extn.
  • Page 238 13.1.13 PRIVATE NETWORK FEATURES To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the TIE Line Network number sent from PBX-1 is an extension number of PBX-4 PBX-3 PBX-2 (e.g., 2011), the call...
  • Page 239 13.1.13 PRIVATE NETWORK FEATURES [Example] A TIE line call is sent to PBX-2 from PBX-1. If TIE Line Network the number sent from PBX-4 PBX-3 PBX-1 has the PBX PBX Code 953 PBX Code 954 code of PBX-2 "952", the call will be received at the corresponding Extn.
  • Page 240 13.1.13 PRIVATE NETWORK FEATURES [TIE Line Network Connection Example] Extn.1000 Extn. 2000 PBX-1 PBX-2 (A) Master (A) Slave Extn.1999 Extn. 2999 QSIG Network (B) Master (C) Slave (C) Master (B) Slave PBX-3 Extn. 3000 Extn. 3999 • TIE Line Call by Own PBX Extension Number TIE line calls can be made using your own PBX extension numbering scheme (1–64).
  • Page 241 13.1.13 PRIVATE NETWORK FEATURES Case 3: A public CO line call directed to extension 1033 arrives at PBX-1. ® The target extension number is not found at the local PBX, so the call is redirected to the specified TIE Line, and the call is connected to extension 1033 of PBX-2. –...
  • Page 242: Private Network Features-centralized Voice Mail

    13.1.14 Private Network Features—Centralized Voice Mail 21.1 Capacity of System Resources Operating Manual References 1.2.1 Making Calls 13.1.14 Private Network Features—Centralized Voice Mail Description Up to 8 PBXs connected in a VoIP or ISDN private network can share the services of a VPS connected to another PBX in DPT integration.
  • Page 243 13.1.14 Private Network Features—Centralized Voice Mail [CO Line Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 Hello. PBX-7 Please enter PBX-8 extension number.
  • Page 244: Multiple Vpss

    13.1.14 Private Network Features—Centralized Voice Mail [Explanation] Extension 201 does not answer the CO line call, so the call is forwarded to the VPS, and answered by mailbox 201. If the outside caller leaves a message, the VPS sends a Message Waiting notification to the extension using Enhanced QSIG information over the private network.
  • Page 245 13.1.14 Private Network Features—Centralized Voice Mail • All PBXs in the network must be KX-TDA series, KX-TDE series, or KX-NCP series PBXs. For information on the hardware requirements for KX-TDE/KX-NCP series PBXs that share the same VPS, refer to the corresponding Feature Manual.
  • Page 246: Private Network Features-ndss (network Direct Station Selection)

    13.1.15 Private Network Features—NDSS (Network Direct Station Selection) 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) Description When PBXs are networked using ISDN or IP-GW cards, it is possible to assign flexible buttons as Network Direct Station Selection (NDSS) buttons. These buttons are used to monitor the status of extensions connected to up to seven other PBXs in the network, and to make or transfer calls to those extensions with one touch, like normal DSS buttons.
  • Page 247 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) ISDN-QSIG (PBX Direct Connection) Each QSIG port of a PRI card that will be used to transmit extension status information must be set to do so through system programming. Even if a port is set to not transmit information, it will still receive information from other PBXs.
  • Page 248 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) [Example VoIP Network] PBX-1 PBX-2 Network ID 1 4001 NDSS 4001 NDSS Idle Idle IP Network Busy Busy PBX-3 PBX-4 Network ID 2 4001 Idle Busy Mixed Network When using the NDSS feature over a mixed network containing both VoIP portions and ISDN line portions, it is possible to set whether status information will be transferred between VoIP and ISDN cards within each PBX.
  • Page 249 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) • If no other PBXs are monitoring the selected extension, the monitored PBX stops transmitting status information for that extension. • The monitor PBX stops receiving status information for the selected extension. All NDSS buttons for that extension stop displaying status information.
  • Page 250 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) maximum, the data is discarded. This is used to prevent data from circling unnecessarily around the network. 11.2 [9-2] Network Data Transmission— Network Data Transmission for Centralized Operator Feature —Data Transmission Counter •...
  • Page 251: Private Network Features-network Icd Group

    13.1.16 Private Network Features—Network ICD Group 13.1.16 Private Network Features—Network ICD Group Description An Incoming Call Distribution (ICD) Group can include up to 4 destinations at other PBXs in a private network, including the floating extension number of another ICD Group. This is done by assigning a virtual PS as a member of the ICD Group, and then setting the number of a destination at another PBX as the forwarding destination for that virtual PS.
  • Page 252: Private Network Features-ps Roaming By Network Icd Group

    13.1.17 Private Network Features—PS Roaming by Network ICD Group Feature Manual References 9.1.4 ICD Group Features—Outside Destinations 19.1.2 Virtual PS 13.1.17 Private Network Features—PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network.
  • Page 253: Private Network Features-qsig

    13.1.18 PRIVATE NETWORK FEATURES—QSIG The KX-TDA6920, KX-TDA0920, or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version • If no signal is received from a PS for the preprogrammed length of time when an incoming call is received, the communication status of the PS is set to Out of Range, if enabled through system programming. •...
  • Page 254 13.1.18 PRIVATE NETWORK FEATURES—QSIG Service Description & Reference Connected Line Identification Sends the number of the answered party to the QSIG network when Presentation (COLP) answering a call. ® 13.1.21 Private Network Features—QSIG—CLIP/COLP (Calling/ Connected Line Identification Presentation) and CNIP/CONP (Calling/Connected Name Identification Presentation) Calling Line Identification Prevents the caller’s CLI being presented to the called party by the...
  • Page 255: Private Network Features-qsig-ccbs (completion Of Calls To Busy Subscriber)

    13.1.19 Private Network Features—QSIG—CCBS (Completion of Calls to Busy Subscriber) Service Description & Reference Completion of Calls to Busy Receives callback ringing when a busy called party on the QSIG Subscriber (CCBS)—by QSIG network becomes free. ® 13.1.19 Private Network Features—QSIG—CCBS (Completion of Calls to Busy Subscriber) [Enhanced Service Table] Service...
  • Page 256: Private Network Features-qsig-cf (call Forwarding)

    13.1.20 Private Network Features—QSIG—CF (Call Forwarding) PC Programming Manual References 3.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, E911 3.35 [1-3] Option— New Card Installation—ISDN Standard Mode for PRI23 Card (KX-TDA100/ KX-TDA200/KX-TDA600 only) 13.1.20 Private Network Features—QSIG—CF (Call Forwarding) Description...
  • Page 257: Private Network Features-qsig-clip/colp (calling/connected Line Identification Presentation) And Cnip/conp (calling/connected Name Identification Presentation)

    13.1.21 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) PC Programming Manual References 3.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, E911 3.35 [1-3] Option—...
  • Page 258 13.1.21 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) [COLP/CONP Example] 1) Dials "203". Called party (Extn. No.: 203 Extn. Name: Tom) PBX-1 PBX-2 FWD, IRNA, etc. Caller Answering party COLP: 204 (Extn. No.: 204 CONP: Paul 3) "Paul Extn.
  • Page 259: Private Network Features-qsig-ct (call Transfer)

    13.1.22 Private Network Features—QSIG—CT (Call Transfer) PT Programming Manual References [003] Extension Number [004] Extension Name Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) 1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction) 1.3.55 Private Network Features—COLR (Connected Line Identification Restriction) 13.1.22 Private Network Features—QSIG—CT (Call Transfer) Description...
  • Page 260 13.1.22 Private Network Features—QSIG—CT (Call Transfer) [Example] Extension 1000 of PBX-1 dials extension number "2000", and the call is sent to QSIG extension "2000" of PBX-2 through QSIG network. PBX-1 PBX-2 Call to 2000 The call is transferred from extension 2000 to extension "1001"...
  • Page 261: Private Network Features-voip (voice Over Internet Protocol)

    13.1.23 Private Network Features—VoIP (Voice over Internet Protocol) 13.1.23 Private Network Features—VoIP (Voice over Internet Protocol) Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network. VoIP networks support private network communications using TIE line service.
  • Page 262 13.1.23 Private Network Features—VoIP (Voice over Internet Protocol) Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed No. of Added No. No. of Added No. Digits Digits [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the VoIP ports, designated as trunk group 2.
  • Page 263: Ps Connection

    13.1.24 PS Connection Description A Panasonic portable station (PS) can be used in place of a proprietary telephone (PT), providing wireless access to PBX features and call handling. Cell Stations (CSs) allow PSs to receive reception within a designated area.
  • Page 264 13.1.24 PS Connection Connection There are two ways a PS can be used. – As an Extension A PS is assigned its own extension number when it is registered to a PBX. The PS can use this extension number to make and receive calls, just as a wired telephone can. A PS can be a member of an incoming call distribution (ICD) group, can be assigned as the destination for redirected calls, etc., just as a wired telephone can.
  • Page 265: Ps Directory

    13.1.25 PS Directory Dialing digits to make a CO line call. On a call with an extension which is recording the conversation via PC Console or PC Phone. Conditions [General] • If every CS that a PS is in range of is busy when that PS is called, the call will not be connected and the caller will hear a busy tone.
  • Page 266: Ps Feature Buttons

    13.1.27 PS Ring Group Directory Type Description Programming PS Dialing Directory A list of names and telephone numbers. Used to make Stored in the PS by the a call to one of the stored parties. PS user. Quick Dialing A list of frequently dialed feature numbers as well as Stored in the PS by the names and telephone numbers.
  • Page 267 13.1.27 PS Ring Group Group Name: Can be displayed on a ringing PS to indicate that the incoming CO line call is a group call, and not a call directed to the PS’s extension number. This is only available when Incoming CO Line Call Information Display is set to "Called Number".
  • Page 268 13.1.27 PS Ring Group ICD Groups vs. PS Ring Groups Assigning PSs to either an ICD group or a PS ring group will allow multiple PSs to receive group calls simultaneously. The differences between the two are highlighted below: Features PS Ring Group ICD Group Members can ring simultaneously when a call is received...
  • Page 269 13.1.27 PS Ring Group Conditions • A maximum of 32 PS ring groups can be programmed. • Each member of a PS ring group must be a PS, but each member does not need to be in range of the same CS.
  • Page 270: Pt Programming

    13.1.28 PT Programming 9.1.1 ICD GROUP FEATURES 21.1 Capacity of System Resources 13.1.28 PT Programming Description A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the following programming features: Programming Authorized Description Example...
  • Page 271 13.1.28 PT Programming 13.1 [11-1] Main—Password → System Password - PT Programming—Prog ** : User Level → System Password - PT Programming—Prog *# : Administrator Level → Manager Password - PT Programming—Prog *1 PT Programming Manual References 2.1 PT Programming [516] Programming Mode Limitation Feature Manual References 3.1.19 COS (Class of Service)
  • Page 272 13.1.28 PT Programming Feature Manual Document Version 2008-11...
  • Page 273: Features And Configurations-q

    Section 14 Features and Configurations—Q Document Version 2008-11 Feature Manual...
  • Page 274: Quick Dialing

    14.1.1 Quick Dialing 14.1 Q 14.1.1 Quick Dialing Description An extension user can make a call or access a feature easily. This is enabled by storing the number (extension number, telephone number, or feature number etc.) for Quick Dialing. Quick Dialing is convenient in situations such as the following: –...
  • Page 275: Quick Setup

    14.1.2 Quick Setup Operating Manual References 1.3.57 Quick Dialing 14.1.2 Quick Setup Description Basic PBX parameters can be programmed the first time the PBX is accessed with a PC using the Maintenance Console software. When the PBX is accessed with the Installer Level Programmer Code and default password (® 13.1.3 Password Security), for the first time (i.e., accessed after the PBX’s settings have been initialized or when the PBX’s settings are still set to their default values), Quick Setup will launch automatically.
  • Page 276 14.1.2 Quick Setup Feature Manual Document Version 2008-11...
  • Page 277: Features And Configurations-r

    Section 15 Features and Configurations—R Document Version 2008-11 Feature Manual...
  • Page 278: Redial, Last Number

    15.1.1 Redial, Last Number 15.1 R 15.1.1 Redial, Last Number Description [General] Every extension automatically saves the last external telephone number dialed, allowing the same number to be dialed again. Outgoing Call Log Information on outgoing CO line calls is automatically logged at each extension. Users of display PTs can view details of a preset number of recently dialed telephone numbers, and easily call the same outside party again.
  • Page 279: Ring Tone Pattern Selection

    15.1.2 Ring Tone Pattern Selection → Redial—Save Dial After Connection to Redial Memory → Redial—Call Log by Redial key 6.1 [4-1-1] Wired Extension—Extension Settings—Option 7— Outgoing Call Log Memory 6.10 [4-2-1] Portable Station—Extension Settings—Option 7— Outgoing Call Log Memory PT Programming Manual References [205] Automatic Redial Repeat Times (KX-TDA100/KX-TDA200/KX-TDA600 only) Feature Manual References 21.1 Capacity of System Resources...
  • Page 280 15.1.2 Ring Tone Pattern Selection The ring tone patterns that arrive at an extension are determined by the pattern plan that is assigned to that extension through system programming. [Programming Example of Ring Tone Pattern Table] CO Line Call/Hold Intercom Doorphone Call Table Recall...
  • Page 281: Room Status Control

    15.1.3 Room Status Control 15.1.3 Room Status Control Description A proprietary telephone (PT) with a 6-line display designated as the hotel operator extension can be used to view and change the Check-in/Check-out/Cleaned-up (Ready or Not Ready) status of guest rooms associated with extensions.
  • Page 282 15.1.3 Room Status Control [Example Use: Checked-in Mode] DSS button Room101 Rooms 101 and 103 are currently in Room102 checked-in status. Room103 Room104 Check-in button Room105 Check-out button Cleaned-up button When in Room Status Control mode, the hotel operator’s extension is treated as a busy extension, similar to when performing PT programming.
  • Page 283: Features And Configurations-s

    Section 16 Features and Configurations—S Document Version 2008-11 Feature Manual...
  • Page 284: Smdr (station Message Detail Recording)

    16.1.1 SMDR (Station Message Detail Recording) 16.1 S 16.1.1 SMDR (Station Message Detail Recording) Description Automatically logs detailed information for each extension. SMDR Output Port The Serial Interface (RS-232C) port can be used to output Station Message Detail Recording (SMDR) data to a PC, printer, etc.
  • Page 285 16.1.1 SMDR (Station Message Detail Recording) Pattern B: 80-column text with call charge information Date Time Dial Number Duration Cost ACC Code (8 digits) (20) (8+2) (10) 01/02/02 10:03AM 1210 <I> 01/02/02 10:07AM 2005 1234567890123456789 00:00'05 00560.00EU 9876543210 (10) 120-column text Date Time Dial Number...
  • Page 286 16.1.1 SMDR (Station Message Detail Recording) Number in Data Description the Pattern Dial Number [CO Line Call] Outgoing CO Line Call Shows the dialed telephone number. Digits shown are as follows: 0 through 9, P: Pause F: External Feature Access (EFA) signal =: Host PBX Access code (®...
  • Page 287 16.1.1 SMDR (Station Message Detail Recording) Number in Data Description the Pattern CD (Condition Shows other call information using the following codes: Code) TR: Transfer FW: Call Forwarding (FWD) to CO line D0: Call using Direct Inward System Access (DISA) or TIE line service RM: Remote maintenance (modem) (®...
  • Page 288 16.1.1 SMDR (Station Message Detail Recording) Item Description DID number Controls whether the DID numbers, names, numbers and names, or nothing is shown. If "none" is selected, <D> will not be shown. 13.1 [11-1] Main—SMDR Options— SMDR Options—DID Number & Name Secret dialing Controls the display of secret dialing, when ARS dial above, is set to show ARS-modified numbers.
  • Page 289 16.1.1 SMDR (Station Message Detail Recording) Skip Perforation: determines the number of lines to be skipped at the end of every page. 13.1 [11-1] Main—SMDR— SMDR Format—Blank Footer Length (Number of Lines) [803] SMDR Skip Perforation The page length should be at least four lines longer than the skip perforation length. Explanation: Page Length...
  • Page 290 16.1.1 SMDR (Station Message Detail Recording) The dialed number including the Host PBX Access code will be recorded on SMDR only if the modified number setting is selected in the ARS setting for SMDR. • When a Host PBX Access code is assigned to a trunk group, calls to extensions of the host PBX are not recorded on SMDR.
  • Page 291: Special Carrier Access Code

    16.1.3 Speed Dialing, Personal 4.1.5 DID (Direct Inward Dialing) 4.1.7 DISA (Direct Inward System Access) 8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) 9.1.3 ICD Group Features—Log-in/Log-out 13.1.13 PRIVATE NETWORK FEATURES 21.1 Capacity of System Resources 16.1.2 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through...
  • Page 292: Speed Dialing, System

    16.1.4 Speed Dialing, System Conditions • Any number, such as a telephone number or feature number, can be stored in Speed Dialing. A name can be assigned to each Personal Speed Dialing number through personal programming, and also to each System Speed Dialing number.
  • Page 293 16.1.4 Speed Dialing, System Conditions • Any number, such as a telephone number or feature number, can be stored in Speed Dialing. A name can be assigned to each Personal Speed Dialing number through personal programming, and also to each System Speed Dialing number.
  • Page 294: Svm (simplified Voice Message)

    16.1.5 SVM (Simplified Voice Message) 1.4.1 Call Log, Incoming 1.4.3 Directories 3.1.2 Personal Programming 3.3 System Programming 16.1.5 SVM (Simplified Voice Message) Description Installing an optional Simplified Voice Message (SVM/ESVM) card in the PBX allows the PBX to provide answering machine features. Features for an extension user with a message box: An extension user can record a personal greeting message to greet a caller and ask him to leave a voice message.
  • Page 295 16.1.5 SVM (Simplified Voice Message) When using an ESVM card for the SVM feature, it must be mounted on sub-slot 3 (highest slot) of the OPB3 card. [Example] SVM Card 1 (ESVM4): Floating Extension No. 591 (default) Block A 2 CH Message Box for Message Box for Message Box for...
  • Page 296 16.1.5 SVM (Simplified Voice Message) When using an ESVM card for both the SVM feature and OGM feature, the first 64 messages in the card are saved for OGM use and the remaining 186 messages will be for SVM use, as shown below: SVM Use: Disabled SVM Use: Enabled SVM Use: Enabled...
  • Page 297: Message Notification

    16.1.5 SVM (Simplified Voice Message) Greeting Message for Each Time Mode When a call is redirected to the SVM/ESVM card, the caller hears the designated greeting message. In addition to the normal greeting message, an extension user can record a different greeting message for each time mode (day/lunch/break/night) (®...
  • Page 298 16.1.5 SVM (Simplified Voice Message) Accessing the Message Box of Another Extension An extension user can access the message box of another extension by using the Walking COS feature to, for example, record a greeting message in a message box for an Incoming Call Distribution (ICD) Group as described below.
  • Page 299 16.1.5 SVM (Simplified Voice Message) A display PT user can lock the SVM Log display to prevent the user’s information from being viewed and voice messages from being played back at any extension through personal programming (Display Lock). In this case, the Incoming/Outgoing Call Log displays and the Personal Speed Dialing number display are also locked.
  • Page 300 16.1.5 SVM (Simplified Voice Message) 3.33 [1-1] Slot—Card Property - ESVM Type (KX-TDA50 only)— SVM Feature 4.4 [2-3] Timers & Counters—Miscellaneous → SVM—Recording Time → SVM—Dial Tone Continuous Time 4.8 [2-6-1] Numbering Plan—Main—Features— Simplified Voice Message Access 5.1 [3-1-1] Trunk Group—TRG Settings—Tone Detection →...
  • Page 301: Features And Configurations-t

    Section 17 Features and Configurations—T Document Version 2008-11 Feature Manual...
  • Page 302: T1 Line Service

    17.1.1 T1 Line Service 17.1 T 17.1.1 T1 Line Service Description A T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps, and can be used as a public or private line. Voice is digitized by Pulse Code Modulation (PCM). This feature is only available for the KX-TDA100, KX-TDA200, and KX-TDA600.
  • Page 303: Tafas (trunk Answer From Any Station)

    17.1.2 TAFAS (Trunk Answer From Any Station) Feature Description (4) OPX Off Premise Extension A single line telephone (SLT) which is installed off site (OPX) can perform as if it were installed locally. The SLT makes and receives calls through the PBX. An extension number can be given to the OPX, and extension data such as Class of Service (COS) is also applied.
  • Page 304: Tenant Service

    17.1.3 Tenant Service • Pager Volume It is possible to change the volume level of an external pager through system programming. Installation Manual References KX-TDA50 2.10.1 Connection of Peripherals KX-TDA100/KX-TDA200 2.10.1 Connection of Peripherals KX-TDA600 2.13.1 Connection of Peripherals PC Programming Manual References 4.8 [2-6-1] Numbering Plan—Main—Features—...
  • Page 305 17.1.3 Tenant Service [Example of Tenant Configuration] Tenant 1 Tenant 2 Extn. User Extn. User Group 1 Group 5 Extn. User Extn. User Group 2 Group 6 Extn. User Group 3 Extn. User Group 4 Uses Time Table 1 Uses Time Table 2 System Management Each of the following system management items can be assigned to each tenant.
  • Page 306 17.1.3 Tenant Service [Programming Example: Internal Call Block] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 Block Block COS 3 COS 4 Block Block COS 5 Block Block Block Block COS 6 Block...
  • Page 307 17.1.3 Tenant Service accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access. [Programming Example: External Call Block] Trunk Trunk Trunk Trunk Trunk Trunk Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 COS 1...
  • Page 308: Timed Reminder

    17.1.4 Timed Reminder PC Programming Manual References 4.3 [2-2] Operator & BGM → PBX Operator—Day, Lunch, Break, Night → BGM and Music on Hold—Music on Hold 4.5 [2-4] Week Table 4.7 [2-5] Holiday Table 4.12 [2-7-2] Class of Service—External Call Block 4.13 [2-7-3] Class of Service—Internal Call Block 5.6 [3-2] Extension Group 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Main—...
  • Page 309: Time Service

    17.1.5 Time Service The Alarm Ringing time, the number of alarm repeat times, and Interval time are programmable through system programming. • To use the voice message feature: An extension assigned as a manager can record messages (® 12.1.2 OGM (Outgoing Message)). A different message can be assigned for each time mode (®...
  • Page 310 17.1.5 Time Service Time Mode Switching Description Condition Automatic The current time mode will switch The current time mode (day/lunch/ automatically to another time mode at break/night) and the switching mode the time programmed in the tenant’s (automatic/manual) can be switched Time Table, and can be switched manually by an extension assigned manually by pressing the Time...
  • Page 311 17.1.5 Time Service [Visualization of Time Schedule for Other Tenants] Monday Tuesday 00:00 03:00 06:00 09:00 12:00 15:00 18:00 21:00 00:00 Time Table No. 2 Time Table No. 3 Time Table No. 4 Lunch Night Break Note that time modes can be arranged as they are needed (for example, night mode can occur in the morning and afternoon, if necessary) and not all time modes need to be used in a tenant’s time schedule.
  • Page 312 17.1.5 Time Service [Programming Example: DIL Table] The DIL Table can be programmed to direct calls to a different destination for each time mode based on the CO line receiving the call. Calls can, for example, be directed to an ICD group during the day mode, or to the Voice Mail (VM) service of a VPS during the lunch and night modes.
  • Page 313 17.1.5 Time Service Conditions • The start times of the following time modes can be specified through PC programming as well as PT programming. – Day 1 and 2 – Lunch – Night The start and end times of the following break modes can be specified through PC programming only. –...
  • Page 314: Trs (toll Restriction)

    17.1.6 TRS (Toll Restriction) 21.1 Capacity of System Resources Operating Manual References 1.3.65 Time Service 2.1.6 Time Service Mode Control 17.1.6 TRS (Toll Restriction) Description Toll Restriction (TRS) can prohibit extension users from making certain CO line calls, based on the Class of Service (COS) assigned to them.
  • Page 315: Denied Code Tables

    17.1.6 TRS (Toll Restriction) [Flowchart] An extension user tries to make a CO line call. Was the number dialed using System Speed Dialing? Is TRS Override by System Speed Dialing enabled? Checks the TRS level of Checks the TRS level of the extension's COS in the extension's COS for the current time mode.
  • Page 316: Exception Code Tables

    17.1.6 TRS (Toll Restriction) Exception Code Tables Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers which are checked against every dialed number prohibited by a Denied Code Table. When a user dials a number prohibited by a Denied Code Table, it is compared to at least one Exception Code Table. If the dialed number matches an entry found in the applicable Exception Code Table, the call is permitted.
  • Page 317 17.1.6 TRS (Toll Restriction) Restricted Allowed Level 3 • • International Calls Boss’s Cellular Phone (Secretary) • • Cellular Phone Calls Long Distance Calls • Local Calls Level 4 • • International Calls Local Calls (Operator) • Cellular Phone Calls •...
  • Page 318 17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Level 2 Table for Level 2 Table for Level 2 Level 3 Table for Level 3 Table for Level 3 Level 4 Table for Level 4 Table for Level 4 Level 5 Table for Level 5...
  • Page 319 17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 2 Leading number to deny 011xx Leading number for international calls country to be allowed Level 3 1123755 Leading number to deny 1123755xxx Number for cellular cellular phone calls phones to be allowed Level 4 Leading number to deny...
  • Page 320 17.1.6 TRS (Toll Restriction) If ARS is applied to a dialed number, TRS will check the user-dialed number, not the modified number produced by ARS. You do not need to program ARS-modified numbers in any of the TRS Tables. Additionally, when using ARS, TRS will ignore the Host PBX Access code or Special Carrier Access code. •...
  • Page 321 17.1.6 TRS (Toll Restriction) [602] Class of Service Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.14 CO Line Access 3.1.19 COS (Class of Service) 16.1.4 Speed Dialing, System 17.1.5 Time Service 21.1 Capacity of System Resources Document Version 2008-11 Feature Manual...
  • Page 322 17.1.6 TRS (Toll Restriction) Feature Manual Document Version 2008-11...
  • Page 323: Features And Configurations-u

    Section 18 Features and Configurations—U Document Version 2008-11 Feature Manual...
  • Page 324: Upgrading The Software

    18.1.1 Upgrading the Software 18.1 U 18.1.1 Upgrading the Software Description It is possible to upload software from a PC to the PBX to upgrade the following: Data File Storing Area Main Processing (EMPR/MPR) software Operating system data area on either the EMPR card of the data KX-TDA600, the MPR card of the KX-TDA100/ KX-TDA200, or the Main Board of the KX-TDA50.
  • Page 325: Features And Configurations-v

    Section 19 Features and Configurations—V Document Version 2008-11 Feature Manual...
  • Page 326: Verification Code Entry

    19.1.1 Verification Code Entry 19.1 V 19.1.1 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the Toll Restriction (TRS) level (® 17.1.6 TRS (Toll Restriction)) or to identify the call for accounting and billing purposes.
  • Page 327: Virtual Ps

    19.1.2 Virtual PS [123] Verification Code COS Number 8.3 [6-3] Verification Code— Itemized Billing Code for ARS PC Programming Manual References 4.4 [2-3] Timers & Counters—Miscellaneous— Extension PIN—Lock Counter 4.8 [2-6-1] Numbering Plan—Main—Features— User Remote Operation / Walking COS / Verification Code 6.1 [4-1-1] Wired Extension—Extension Settings—Option 2—...
  • Page 328 19.1.2 Virtual PS [Example] Telephone Company Outside Caller TIE Line Network PBX-1 PBX-2 TIE Line Dials "201" Virtual PS 1 Virtual PS 2 Extn. 201 Extn. 202 Fwd to outside Fwd to destination destination at other PBX The following features can be accessed using this method: Feature Description &...
  • Page 329: Voice Mail (vm) Group

    19.1.3 Voice Mail (VM) Group Conditions • To use this feature, call forwarding to CO lines must be enabled through COS programming. PC Programming Manual References 3.34 [1-2] Portable Station—PS Registration and De-registration PT Programming Manual References [690] PS Registration Feature Manual References 6.1.6 FWD (Call Forwarding) 19.1.3 Voice Mail (VM) Group...
  • Page 330 19.1.3 Voice Mail (VM) Group [Example] VM (DPT) Group VM (DTMF) Group Floating extn. no. 500 (default) Floating extn. no. 200 Extn.101 Extn.102 Extn.103 Extn.104 Extn.201 Extn.202 Extn.203 Extn.204 Port Port Port Port Port Port Port Port Port Port (DPT [Digital] Integration) (DTMF Integration) VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX.
  • Page 331 19.1.3 Voice Mail (VM) Group [Programming Example of VM (DTMF) Group] Extension No. of Floating VM (DTMF) Group Service Port Connected to Extension VPS Port Name Mode Group No. Company C Company D 5.22 [3-8-2] VM(DTMF) Group—Group Settings [Programming Example of VM (DPT) Group] VM (DPT) Group No.
  • Page 332: Voice Mail Dpt (digital) Integration

    19.1.4 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
  • Page 333 19.1.4 Voice Mail DPT (Digital) Integration 4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Recall—Transfer Recall 5.18 [3-7-1] VM(DPT) Group—System Settings— Transfer Recall to Mailbox [201] Transfer Recall Time Listening to a Recorded Message (Direct Mailbox Access) If the VPS receives a message, the VPS will set the Message Waiting feature (e.g., turning on the Message button light, and showing the number of messages waiting on the display of a 6-line display PT) on the corresponding telephone as notification.
  • Page 334 19.1.4 Voice Mail DPT (Digital) Integration [Example] For DIL Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DIL Programming Example] DIL Destination VM Trunk Port No. Tenant No. Group No. (CO Line No.) Lunch Break Night...
  • Page 335 19.1.4 Voice Mail DPT (Digital) Integration [Example] For DID Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DID Programming Example] DID Destination VM Trunk Location Tenant DID No. DID Name Group No. Day Lunch Break Night 0001 123-4567...
  • Page 336 19.1.4 Voice Mail DPT (Digital) Integration Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number. CO Line Call CO Line Call 123-4567 123-2468 Sends the following information: · VM Trunk Group: 1 ·...
  • Page 337: Live Call Screening (lcs)

    19.1.4 Voice Mail DPT (Digital) Integration Note Before recording a Two-way telephone conversation, you should inform the other party that the conversation will be recorded. VPS Data Control by the PBX The date and time settings of the VPS are controlled by the PBX. Remote FWD Setting by the VM Extension FWD settings can be programmed using the VPS.
  • Page 338 19.1.4 Voice Mail DPT (Digital) Integration 5.18 [3-7-1] VM(DPT) Group—System Settings 5.19 [3-7-2] VM(DPT) Group—Unit Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 4 → LCS Recording Mode → LCS Answer Mode 6.5 [4-1-4] Wired Extension—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Two-way Record) →...
  • Page 339: Voice Mail Dtmf Integration

    When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ¯...
  • Page 340 19.1.5 Voice Mail DTMF Integration 5.21 [3-8-1] VM(DTMF) Group—System Settings → VM DTMF Command—Recording Message → VM DTMF Command—Listening Message → VM DTMF Command—Switching to AA → VM DTMF Command—Switching to VM Command (Default) Switching to VM Switching to AA Recording message Listening message Note...
  • Page 341 19.1.5 Voice Mail DTMF Integration Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None (Default)
  • Page 342 19.1.5 Voice Mail DTMF Integration [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording Recording message command (H [H = Mailbox message command (#6 + H [H = Mailbox No.]) No.]) [Example]...
  • Page 343 19.1.5 Voice Mail DTMF Integration [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).
  • Page 344 VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish…". The caller dials the extension number (extn. Transfer 102).
  • Page 345 19.1.5 Voice Mail DTMF Integration 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Programmed Mailbox 5.21 [3-8-1] VM(DTMF) Group—System Settings 5.22 [3-8-2] VM(DTMF) Group—Group Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1— Programmed Mailbox No. 6.5 [4-1-4] Wired Extension—Flexible Button → Type →...
  • Page 346 19.1.5 Voice Mail DTMF Integration Feature Manual Document Version 2008-11...
  • Page 347: Features And Configurations-w

    Section 20 Features and Configurations—W Document Version 2008-11 Feature Manual...
  • Page 348: Walking Cos

    20.1.1 Walking COS 20.1 W 20.1.1 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (® 5.1.6 Extension PIN (Personal Identification Number)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension’s Class of Service.
  • Page 349: Walking Extension

    20.1.2 Walking Extension Feature Manual References 3.1.19 COS (Class of Service) 4.1.7 DISA (Direct Inward System Access) Operating Manual References 1.3.72 Walking COS 20.1.2 Walking Extension Description It is possible for an extension user to trade extension settings with another extension. When Walking Extension is executed, all extension settings (extension number, Class of Service (COS), One-touch Dialing memory, etc.) of the "old"...
  • Page 350: Whisper Ohca

    20.1.4 Wireless XDP Parallel Mode 20.1.3 Whisper OHCA Description An extension user can speak to a busy extension through the handset. Conditions • Class of Service (COS) programming determines which extensions can use this feature. • This feature is available when the calling and called extension use one of the following telephones: –...
  • Page 351 20.1.4 Wireless XDP Parallel Mode This mode is similar to XDP Parallel mode used to pair DPTs with SLTs. (® 5.1.7 Extension Port Configuration) In order to use a PS in Wireless XDP Parallel mode, the mode must be turned on using the PS. [Example of Wireless XDP Parallel Mode, XDP Parallel Mode] Cell Station CSIF Card...
  • Page 352 20.1.4 Wireless XDP Parallel Mode – Call Pickup Deny Setting (® 3.1.6 Call Pickup) – Executive Busy Override Deny Setting (® 5.1.3 Executive Busy Override) – Itemized Billing Code for Automatic Route Selection (ARS) (® 1.1.3 ARS (Automatic Route Selection)) –...
  • Page 353 20.1.4 Wireless XDP Parallel Mode Operating Manual References 1.3.75 Wireless XDP Parallel Mode Document Version 2008-11 Feature Manual...
  • Page 354 20.1.4 Wireless XDP Parallel Mode Feature Manual Document Version 2008-11...
  • Page 355: Appendix

    Section 21 Appendix Document Version 2008-11 Feature Manual...
  • Page 356: Capacity Of System Resources

    21.1 Capacity of System Resources 21.1 Capacity of System Resources System KX-TDA100/ Item KX-TDA50 KX-TDA600 KX-TDA200 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference Each shelf: 3-8 parties 3-8 parties per conference (32 parties total) per conference (32 parties total) DID Table...
  • Page 357 21.1 Capacity of System Resources KX-TDA100/ Item KX-TDA50 KX-TDA600 KX-TDA200 Hot Line 32 digits Personal Speed Dialing Without EMEC or MEC: 32 digits, 10 entries/extn. With EMEC or MEC: 32 digits, 100 entries/extn. Quick Dialing 4 digits, 80 entries (an 4 digits, 80 entries (an additional 4000 8-digit additional 1000 8-digit entries w/ EMEC or MEC card)
  • Page 358 21.1 Capacity of System Resources Item KX-TDA50/KX-TDA100/KX-TDA200 KX-TDA600 Routing Plan Table 16 entries 48 entries Leading Number Table 16 digits, 1000 entries Leading Number Exception Table 16 digits, 200 entries ARS Carrier Itemized Billing Code 10 digits Authorization Code 10 digits Authorization Code for Tenant 16 digits Authorization Code for Trunk...
  • Page 359 21.1 Capacity of System Resources Hospitality Features KX-TDA100/ Item KX-TDA50 KX-TDA600 KX-TDA200 Hotel Operator Networking Item KX-TDA50/KX-TDA100/KX-TDA200/KX-TDA600 TIE Line Routing and Modification Table 32 entries Leading Number 3 digits PBX Code 7 digits NDSS: Monitored PBX NDSS: Registered Extensions for Monitor PBX Item KX-TDA50 KX-TDA100...
  • Page 360: Exclusive Features Table

    21.2 Exclusive Features Table 21.2 Exclusive Features Table The KX-TDA50, KX-TDA100/KX-TDA200, and KX-TDA600 support certain features only available for that PBX model. The table below lists the features that are available depending on the PBX model. KX-TDA100/ KX-TDA50 KX-TDA600 KX-TDA200 1.1.6 Automatic Fax Transfer ü...
  • Page 361: Tones/ring Tones

    21.3 Tones/Ring Tones 21.3 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 DND Tone...
  • Page 362 21.3 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double Feature Manual Document Version 2008-11...
  • Page 363: Revision History

    21.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx 21.4 Revision History 21.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx New Contents • 16.1.5 SVM (Simplified Voice Message) • 13.1.14 Private Network Features—Centralized Voice Mail PBX Code Method Changed Contents • 4.1.5 DID (Direct Inward Dialing) •...
  • Page 364: Kx-tda100/kx-tda200 Pmpr Software File Version 2.0xxx

    21.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx • 5.1.7 Extension Port Configuration • 6.1.1 Fixed Buttons FLASH/RECALL • 9.1.2 ICD Group Features—Group Call Distribution [How the Group Call Waiting Feature Activates] • 10.1.1 LED Indication Light Pattern of the Message/Ringer Lamp Light Pattern of the Corresponding Extension Status Button •...
  • Page 365: Kx-tda100/kx-tda200 Pmpr Software File Version 3.0xxx

    21.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx • 6.1.4 Flexible Numbering/Fixed Numbering • 15.1.1 Redial, Last Number • 16.1.1 SMDR (Station Message Detail Recording) • 17.1.4 Timed Reminder • 17.1.6 TRS (Toll Restriction) • 21.1 Capacity of System Resources KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Version-only Features •...
  • Page 366 21.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx • 3.1.16 Conference • 4.1.7 DISA (Direct Inward System Access) End of Call Detection • 6.1.4 Flexible Numbering/Fixed Numbering • 6.1.7 FWD/DND Button, Group FWD Button • 8.1.1 Hands-free Answerback • 9.1.1 ICD GROUP FEATURES ICD Group button •...
  • Page 367: Kx-tda100/kx-tda200 Pmpr Software File Version 3.2xxx

    21.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx • 13.1.17 Private Network Features—PS Roaming by Network ICD Group 21.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx New Contents • 3.1.9 CALL WAITING FEATURES Automatic Call Waiting • 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Changed Contents •...
  • Page 368: Kx-tda100/kx-tda200 Pmpr Software File Version 5.0xxx

    21.4.7 KX-TDA50 PSMPR Software File Version 1.1xxx 21.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx New Contents • 13.1.14 Private Network Features—Centralized Voice Mail PBX Code Method • 16.1.5 SVM (Simplified Voice Message) Changed Contents • 3.1.3 Call Log, Incoming • 3.1.8 Call Transfer •...
  • Page 369: Kx-tda50 Psmpr Software File Version 2.0xxx

    21.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx • 16.1.1 SMDR (Station Message Detail Recording) CD (Condition Code) • 17.1.5 Time Service Features Using Time Service • 21.1 Capacity of System Resources 21.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx New Contents •...
  • Page 370: Kx-tda50 Psmpr Software File Version 3.0xxx

    21.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx 21.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx New Contents • 3.1.11 CELLULAR PHONE FEATURES • 4.1.7 DISA (Direct Inward System Access) DISA Automatic Walking COS DISA Call Transfer from Outside Destination • 9.1.2 ICD Group Features—Group Call Distribution Automatic Call Distribution (ACD) •...
  • Page 371: Kx-tda50 Psmpr Software File Version 4.0xxx

    21.4.10 KX-TDA50 PSMPR Software File Version 4.0xxx • 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) • 13.1.18 PRIVATE NETWORK FEATURES—QSIG • 13.1.28 PT Programming • 14.1.1 Quick Dialing • 21.1 Capacity of System Resources KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version-only Features •...
  • Page 372: Kx-tda50 Psmpr Software File Version 5.0xxx

    21.4.11 KX-TDA50 PSMPR Software File Version 5.0xxx • 9.1.11 Intercept Routing • 11.1.4 Music on Hold • 13.1.13 PRIVATE NETWORK FEATURES Blocking CO line calls made through another PBX and how to override it TIE Line Call by Own PBX Extension Number •...
  • Page 373: Index

    Index Document Version 2008-11 Feature Manual...
  • Page 374 Index Call Pickup Call Pickup Group 45, 126 AA ® Automated Attendant Call Pickup, Directed Absent Message Call Splitting Account Code Entry Call Transfer Alarm Information, Local Call Transfer (CT)—by QSIG Alternate Calling—Ring/Voice Call Transfer with Announcement Alternate Receiving—Ring/Voice Call Transfer without Announcement Alternate Receiving/Calling Mode (Ring/Voice) Call Transfer—Screened ®...
  • Page 375 Index COS ® Class of Service Extension Release, Automatic CPC ® Calling Party Control Signal Detection Extension User Group Extension-to-Trunk Call Duration CT by QSIG ® Call Transfer—by QSIG External Feature Access (EFA) CTI ® Computer Telephony Integration External Relay Control External Sensor Data Line Security Delayed Ringing...
  • Page 376 Index Hurry-up Transfer ® Manual Queue Redirection NDSS ® Network Direct Station Selection Network Direct Station Selection (NDSS) Network ICD Group ICD Group ® Incoming Call Distribution Group 127, 140 No Line Preference 178, 179 Idle Extension Hunting Numbering, Fixed/Flexible Idle Extension Hunting Group 127, 158 Idle Line Access (Local Access)
  • Page 377 Index PS Roaming by Network ICD Group Terminated Hunting PT Programming Third Party Call Control Pulse to Tone Conversion TIE Line Service Time Service Timed Reminder Toll Restriction (TRS) Queue Redirection, Manual Toll Restriction (TRS)/Call Barring (Barring) Queuing Feature Tone, Call Waiting Quick Dialling Tone, Confirmation 60, 61...
  • Page 378 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © Panasonic Communications Co., Ltd. 2006...

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