Call Waiting Features - Panasonic KX-NS1000 Operating Manual

1.3.12 CALL WAITING FEATURES

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Customizing Your Phone
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1.3.12 CALL WAITING FEATURES
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Call Waiting (BSS [Busy Station Signaling])
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Answering Call Waiting in the PBX
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Answering Call Waiting from the Telephone Company
Call Waiting (BSS [Busy Station Signaling])
For a caller
You can inform a busy extension user that your call is waiting.
To send a call waiting
PT/SLT/PS
While hearing a busy tone
1
Enter 1.
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For a called extension
A call waiting notification is sent to the busy extension user to notify him or her that a new incoming call is
waiting. The extension can then answer the second call by either disconnecting the current call or placing it
on hold.
54 Operating Manual
* For SIP phone users, instead of going on-hook, if you press the TRANSFER button
(KX-UT series [except KX-UT670]), Transfer Cancel button (KX-UT670) once, or the
HOLD button (non-KX-UT series) once or twice (depending on the telephone being
used), you can return to the held call. The call with the transferred party will be
disconnected.
Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before
a specified time period, and the call will be disconnected.
To return to the held call before the destination answers, press the TRANSFER
button, corresponding CO, ICD Group, INTERCOM, or DN button, or the hookswitch.
3.1.4 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Depending on the type of the other party's telephone, you may be able to talk to the
other party using the speaker and the microphone (Off-hook Call Announcement
[OHCA]), or you can send a call announcement through the handset (Whisper OHCA),
if they are having another conversation using the handset. For more details on each
feature, refer to "1.3.13 Call Waiting Tone", "1.3.46 OHCA (Off-hook Call
Announcement)", or "1.3.76 Whisper OHCA".
Depending on system programming and the called extension's setting, a call waiting
tone may be sent automatically without performing the operation above. For details,
refer to "Automatic Call Waiting" in "3.1.2 Personal Programming".
Document Version 2013-04