Panasonic KX-TDA100 Features Manual page 42

1.2 Receiving Group Features
be sent to the waiting callers.
3.
VIP Call [
SUMMARY]
It is possible to assign a priority to incoming call distribution groups so that an incoming
call can be received from the groups in priority order.
4.
Overflow Feature [
Group Features—SUMMARY]
A call is redirected to a preprogrammed destination when it cannot be answered or
queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is
also possible to send busy tone (Busy on Busy) or disconnect the line.
5.
Incoming Call Distribution Group Controlling Feature
Log-in/Log-out
Supervisory
Feature
Conditions
• One extension can belong to multiple incoming call distribution groups.
• G-DN button
A Group Directory Number (G-DN) button can be assigned on a flexible button for each
incoming call distribution group. It receives the incoming calls to the group.
One extension can have more than one G-DN button of the same or different incoming
call distribution groups (Multiple G-DN). If all G-DN buttons in the same incoming call
distribution group are occupied, the next incoming call will be held in a queue or will
overflow. If the G-DN is not assigned, incoming calls will arrive at the INTERCOM or CO
button.
Even though an extension can have a G-DN button for an incoming call distribution group
that the extension has not been programmed to be included through system programming
( Incoming Call Distribution Group Extension Number), the G-DN button will not receive
calls to that group.
• Group FWD
The FWD feature can be assigned on an incoming call distribution group basis.
42 Feature Guide
VIP Call in Section 1.2.2 Incoming Call Distribution Group Features—
Overflow Feature in Section 1.2.2 Incoming Call Distribution
Feature
Member extensions can join the group to
handle calls (log-in) or leave the group
for a break (log-out).
They can leave the group temporarily
when they are away from their desks, to
prevent calls being sent to their
extensions.
Incoming The supervisor extension can monitor
Call Queue various information about the incoming
Monitor calls for each incoming call distribution
group on his display.
Log-in/Log- Monitor: The supervisor extension can
out Monitor monitor the log-in/log-out status of the
and Remote group members.
Control Remote Control: The supervisor
extension can change the status of the
members.
Description Details in
• Log-in/Log-
out
• Supervisory
Feature