Overflow Feature - Panasonic KX-TDA100 Features Manual

Overflow Feature

Description
When waiting calls exceed the waiting queue capacity (
redirected to a preprogrammed destination or busy tone may be sent to the callers by the
following features:
1) Intercept Routing—Overflow in an Incoming Call Distribution Group
2) Busy on Busy
1.
Intercept Routing—Overflow in an Incoming Call Distribution Group
The Intercept Routing—Overflow in an Incoming Call Distribution Group works in one of
following conditions:
a)
b)
c)
d)
e)
[Available Destination]
The overflow destinations can be assigned for each incoming call distribution group and
each time mode (day/lunch/break/night). The two different destinations can be assigned,
one for the a) and b) (
Overflow Destination on Time Out).
Wired Extension (PT/SLT/ISDN Extension/T1-OPX)
Digital Wireless Extension (DWX)
Incoming Call Distribution Group
DWX Ring Group
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analogue/ISDN Remote Maintenance
Idle Trunk Access no. + Phone no.
Trunk Group Access no. + Phone no.
Other PBX Extension (TIE with no PBX Code)
Other PBX Extension (TIE with PBX Code)
There is no space in the waiting queue.
The Queuing Table is not assigned and there are no extensions logged-in.
An Intercept command is assigned to the Queuing Time Table.
The Overflow time (
Manual Queue Redirection is performed.
Overflow Destination by Busy), and one for c), d), and e) (
Destination
Overflow Time Assignment) expires.
1.2 Receiving Group Features
Queuing Call Limit), they may be
Availability
Feature Guide 49