Intuity Audix Lx Messaging System; Call Center; About Avaya G450 Announcement Software - Avaya G450 Installing And Upgrading

INTUITY AUDIX LX messaging system

The process of integrating an INTUITY AUDIX LX system with an Avaya S8300 Server involves
a series of tasks to prepare the switch to work with the INTUITY AUDIX LX system.
The procedures for this process are fully documented in INTUITY AUDIX LX Release 1.0
Documentation, 585-313-818. The information is contained in a document with the title INTUITY
AUDIX LX Release 1.0 LAN Integration with S8300 and DEFINITY

Call center

The S8300 Server provides an excellent solution for a small call center. The S8300 Server with
the G450 Media Gateway supports the following call center capabilities:
All three Avaya call center packages:
●
- Avaya Call Center Basic
- Avaya Call Center Deluxe
- Avaya Call Center Elite
Up to 450 agents
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A maximum of 16 ASAI links
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Avaya G450 announcement software
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About Avaya G450 announcement software

Voice announcements are used in a call center environment to announce delays, direct
customers to different departments, and entertain and inform calling parties. The announcement
capability is standard and comes co-resident on the G450. The G450 announcement software
has many of the functions of the TN2501AP VAL circuit pack.
See Table 26 for differences between the Avaya G450 Announcement software and the VAL
circuit pack. For more information on Avaya G450 Announcement software, see the

INTUITY AUDIX LX messaging system

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Systems.
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