2. Troubleshooting When Using the Copy Function
Problem
Copies are not in correct
order.
2
Duplex
Problem
Cannot print in duplex mode. You have loaded paper on
Cannot print in duplex mode. You have loaded thick paper
Cannot print in duplex mode. [Duplex] is set to [Off] for
Cannot print in duplex mode. You cannot select duplex
Copies are not in correct
order.
When using "Duplex", copy is
made top to bottom even
though [Top to Top] is
selected.
When Memory Is Full
This section describes likely causes of and possible solutions for problems related to full memory.
34
Cause
You placed the originals in
the incorrect order.
Cause
the bypass tray.
2
heavier than 105 g/m
.
"Paper Type".
copying if the paper type is
set to [Thick Paper 2] or [Thick
Paper 3].
You placed the originals in
the incorrect order.
You placed the originals in
the wrong orientation.
Solution
When placing a stack of originals in the
ADF, the last page should be on the
bottom.
If you place an original on the exposure
glass, start with the first page to be
copied.
Solution
Remove paper loaded on the bypass
tray. Load paper in a tray other than
bypass tray.
Change the paper.
In [Tray Paper Settings], under "Paper
Type", set [Duplex] to [On].
In [Tray Paper Settings], under "Paper
Type", select a paper type other than
[Thick Paper 2] or [Thick Paper 3].
When placing a stack of originals in the
ADF, the last page should be on the
bottom.
If you place an original on the exposure
glass, start with the first page to be
copied.
Place the original in the correct
orientation. See "Duplex Copying",
Copy Reference
.