Ricoh C9020L Operating Instructions Manual page 170

2. Troubleshooting When Using the Copy Function
Message
"Cannot detect original size." Original is not placed, or the
2
"Check original orientation."
"Check paper size."
"Cannot dup. copy this size." A paper size not available in
"Max. number of sets is n."
(A figure is placed at n.)
"Please wait."
"Rotate Sort is not available
with this paper size."
"You do not have the
privileges to use this function."
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Cause
original placed on the
exposure glass is a non-
standard size.
Original is not placed in a
proper orientation.
An irregular paper size is set. If you press the [Start] key, copy will start
Duplex mode has been
selected.
The number of copies
exceeds the maximum copy
quantity.
The destination list is being
updated from the network
using SmartDeviceMonitor
for Admin. Depending on the
number of destinations to be
updated, there may be some
delay before you can resume
operation. Operations are
not possible while this
message is displayed.
A size of paper for which
Rotate Sort is not available is
selected.
The logged in user name does
not have permission for the
selected function.
Solution
• Place the original correctly.
• Specify the paper size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF triggers
the automatic original size
detection process. Lift the ADF by
more than 30 degrees.
Change the orientation of the original.
onto the selected paper.
Select a proper paper size. See "Duplex
Copying", Copy Reference
You can change the maximum copy
quantity from [Max. Number of Sets]
under [Copier Features].
Wait until the message disappears. Do
not switch off the power while this
message is displayed.
Select a proper paper size. See "Sort",
Copy Reference .
Contact the administrator about the
permission for the required function.
.