Ricoh C9020L Operating Instructions Manual page 158

1. When the Machine Does Not Operate As Wanted
Problem
"Authentication has failed."
appears.
1
"You do not have the
privileges to use this function."
continues to be displayed
even though you have
entered a valid user name.
An error message remains,
even if misfed paper is
removed.
Original images are printed
on the reverse side of the
paper.
Misfeeds occur frequently.
Misfeeds occur frequently.
16
Cause
The machine cannot perform
authentication.
The logged in user name does
not have permission for the
selected function.
• When a misfeed
message appears, it
remains until you open
and close the cover as
required.
• Paper is still jammed in
the tray.
You may have loaded the
paper incorrectly.
The tray's side or end fences
may not be set properly.
Paper of undetectable size
has been loaded.
Solution
Contact the administrator.
Contact the administrator about the
permission for the required function.
Remove misfed paper, and then open
and close the cover. See p.83
"Removing Jammed Paper".
Load paper correctly. Place paper in the
paper tray with the print side up. Bypass
tray with the print side down. See
"Loading Paper", About This Machine
.
• Remove the misfed paper. See
p.83 "Removing Jammed
Paper".
• Check the side or end fences are
set properly. Also, check the side
fences are locked. See "Changing
the Paper Size", About This
Machine .
• Remove the misfed paper. See
p.83 "Removing Jammed
Paper".
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel. See "Changing the
Paper Size", About This Machine
.