Confirming That The Satellite Modem Is Commissioned; Figure 70: System Info Page - Hughes HN9200 Installation Manual

Troubleshooting

Confirming that the satellite modem is commissioned

If you have tried all of these procedures and cannot access the Internet, try them all again. If you
still cannot access the Internet, contact Hughes Installer Support.
For most of these troubleshooting procedures you use the modem's System Control Center. To
access the System Control Center on a computer connected to the modem:
1. Open a web browser such as Internet Explorer.
2. In the browser's address bar, type www.systemcontrolcenter.com or 192.168.0.1.
3. Press Enter.
The System Control Center home page opens.
To confirm that the modem is commissioned:
1. At the System Control Center, click the System Info link.
The System Information page appears.

Figure 70: System Info page

Note: The System Info page for your installation may show different fields and values.
2. In the HN9200 section, check the Site ID line.
If the numeric site ID appears, the satellite modem is commissioned. Proceed to
the receive signal on page 88.
If Not_Commissioned appears, the modem is not commissioned. Contact Installer Support.
HN9200 Satellite Modem Installation Guide
1038622-0001 Revision B
Chapter 8
Confirming
87