Verifying The Ethernet Connection; Figure 9: Successful Ping Test; Figure 10: Failed Ping Test - Hughes HN9200 Installation Manual

Commissioning the satellite modem

Verifying the Ethernet connection

Execute a ping test to verify that the Ethernet connection between the satellite modem and the
installer laptop is active:
1. Open a command prompt or window on the installer laptop.
2. Type ping 192.168.0.1.
3. Press Enter.
If the ping is successful, the ping results show that all sent packets were received.

Figure 9: Successful ping test

If the ping fails, the ping results show that packets were lost, and time-out messages may
also appear.

Figure 10: Failed ping test

4. If the ping test fails, make sure:
• The laptop's network interface card (NIC) is properly installed
• The laptop is configured to support DHCP
5. If the NIC is installed properly and the laptop is configured to support DHCP, make sure all
cable connections are secure (properly aligned—not cross threaded; finger tight with no
play).
6. If the connections are secure:
a) Unplug the modem from the power source.
b) Shut down and power off the computer.
c) Plug the modem back in.
d) Turn the computer back on.
HN9200 Satellite Modem Installation Guide
1038622-0001 Revision B
Chapter 4
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