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Summary of Contents for Hughes HN9600
- Page 1 HN System HN9600 Satellite Modem User Guide 1039706-0001 Revision A April 10, 2013 11717 Exploration Lane, Germantown, MD 20876 Phone (301) 428-5500 Fax (301) 428-1868/2830...
- Page 2 The information in this document is subject to change without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
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Page 3: Table Of Contents
Contents Understanding safety alert messages....5 Messages concerning personal injury ..... . 5 Messages concerning property damage . - Page 4 Chapter 3 LEDs .........27 LAN port LEDs .
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Page 5: Understanding Safety Alert Messages
Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible property damage, personal injury, or in some cases possible death, read and comply with all safety alert messages. -
Page 6: Safety Symbols
Safety symbols The generic safety alert symbol calls attention to a potential personal injury hazard. It appears next to the DANGER, WARNING, and CAUTION signal words as part of the signal word label. Other symbols may appear next to DANGER, WARNING, or CAUTION to indicate a specific type of hazard (for example, fire or electric shock). -
Page 7: Overview
LAN. Figure 1 shows the front of the HN9600 satellite modem. After your HN9600 satellite modem has been installed, you can use your computer’s web browser to access the Internet or an intranet. The HN9600 supports local area networks (LANs) to extend Internet connectivity to multiple computers. This requires an Ethernet cable or a wireless or a wired connection to the LAN and proper configuration of the computer's operating system network properties. -
Page 8: Operating Environment
Operating position Operate the HN9600 only in a vertical position, that is, resting on its built-in base as shown in Figure 1 on page 7. Computer requirements... - Page 9 Click Chat with Us! 4. Call a Customer Care representative. If none of these options helps you, call Hughes Customer Care at 1 (866) 347-3292. For modems purchased from a value-added reseller (VAR) in the United States or Canada: If you purchased this product from a Hughes VAR, do not contact Hughes.
- Page 10 Chapter 1 • Overview 1039706-0001 Revision A...
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Page 11: System Control Center
Chapter 2 System Control Center The System Control Center is a set of screens and links you can use to monitor your broadband service and troubleshoot the satellite modem in the event of a problem. The System Control Center provides access to system status, configuration information, and online documentation. -
Page 12: Text Links
Figure 2: System Control Center home page The button links at the top of the page (Figure 3) appear on all System Control Center screens. Refer to Button links on page 14. Figure 3: Button links Text links The System Control Center home page includes the following text links: System Status links •... -
Page 13: Common Features On System Control Center Screens
- Through this link you can find general operating instructions for the Getting Started HN9600 modem, recommended settings for your browser and TCP/IP, answers to frequently asked questions, and troubleshooting information. - Opens the Help page, which includes a variety of topics such as View Help Topics recommended browser and TCP/IP settings. -
Page 14: Button Links
Button links At the top of each System Control Center page are four round buttons with labels above them as shown in Figure 5. Each button is a link to the System Control Center page identified by the label—for example, the System Status button is a link to the System Status page. -
Page 15: System Status Button
Table 1: Button links on System Control Center screens (Continued) Button Destination Description of destination page Reception Info Reception Information page Displays statistics about received data. For Reception more information see Information page on page 20. Transmission Info Transmission Information Displays statistics about transmitted data. -
Page 16: Ipsec Icon
IPSec icon An icon that looks like a small lock next to the System Status button means IPSec is enabled. This icon is shown in Figure 6. Figure 6: IPSec icon IPSec (Internet Protocol Security) is a set of network protocols and services that provide security to IP networks by authenticating and encrypting each IP packet of a data stream. -
Page 17: Small Icon On System Control Center Screens
Small icon on System Control Center screens The icon indicated by the arrow in the following illustration opens the Advanced Pages. This icon appears on all System Control Center pages. Figure 7: Icon for accessing the Advanced Pages Parameters and values Several of the System Control Center screens list status and operational parameters and their current values in a tabular format. -
Page 18: Red Flag Indicator
On any of these screens, if a parameter name or the current value of a parameter is underlined, you can click the name or value to see an explanation of it. Figure 8: Format of status and information screens Refer to the sections below for an explanation of the parameters unique to each screen. -
Page 19: System Status Page
• Problem Troubleshooting • Detailed Problem Statistics • Port Forwarding • Download Allowance Status • Browsing Optimization Utility System Status page The System Status page displays important information about the satellite modem’s operational status. Available system status values may vary, depending on how the satellite modem is configured. -
Page 20: Reception Information Page
Reception Information page The Reception Information page shown in Figure 10 displays information about data received by the satellite modem. Figure 10: Reception Information page The following table explains the parameters listed on the Reception Information page. Table 3: Reception Information page parameters Parameter Explanation Receive Status... - Page 21 The following illustration shows how you can view a list of all RxCodes or see an explanation of the currently displayed RxCode. Each RxCode–except RxCode 5–indicates a specific problem in the receive path. Figure 11: Finding additional Receive Status information The next illustration shows a sample list of RxCodes.
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Page 22: Transmission Information Page
Transmission Information page The Transmission Information page shown in Figure 13 displays information about data transmissions from the satellite modem. Figure 13: Transmission Information page The following table gives an explanation of the parameters on the Transmission Information page. Table 4: Transmission Information page parameters Parameter Explanation Transmit Status... - Page 23 The following illustration shows how you can view a list of all TxCodes or see an explanation of the currently displayed TxCode. Each TxCode—except TxCode 8—indicates a specific problem in the transmission path. Figure 14: Finding additional Transmit Status information Chapter 2 •...
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Page 24: System Information Page
System Information page The System Information page shown in Figure 15 provides system information for the satellite modem such as Site ID and the release number of the modem’s operational software. Figure 15: System Info page Help page The System Control Center Help page (Figure 16) contains information to help the user get started in using the satellite modem, find contact information for assistance, and other helpful information. - Page 25 Figure 16: Help page Chapter 2 • System Control Center 1039706-0001 Revision A...
- Page 26 Chapter 2 • System Control Center 1039706-0001 Revision A...
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Page 27: Leds
(on, off, blinking, or flashing) the LEDs indicate the modem's operating status. The front panel LEDs are all blue when lit.t. Figure 17: Front panel LEDS on the HN9600 Table 5 explains what the modem status is when the LEDs are on, off, or blinking. On means the LED is continuously lit. - Page 28 intermittently turns off briefly. Flashing means the LED alternates between on and off for periods of ½ sec to 1 sec. Table 5: Front panel LED indications Appearance Status Satellite modem is connected to a computer network card or Ethernet device Blinking Transmitting and/or receiving data...
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Page 29: Lan Port Leds
LAN port LEDs Green and orange LEDs on the LAN (Ethernet) port on the modem's rear panel indicate link status and speed, as explained in Figure 18. Figure 18: LAN port LEDs Chapter 3 • LEDs 1039706-0001 Revision A... - Page 30 Chapter 3 • LEDs 1039706-0001 Revision A...
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Page 31: Standards Compliance
Appendix A Standards compliance The HN9600 satellite modem has been certified to comply with the standards listed in Table 6. Additional information follows the table. Table 6: HN9600 standards compliance Category Standard Safety UL60950-1 for the USA, International CAN/CSA-C22.2 No. 60950-1 for Canada... -
Page 32: Electromagnetic Interference (Emi)
FCC Part 15 This section applies to the HN9600 satellite modem. Standards to which conformity is declared: FCC Part 15 The modem complies with Part 15 of the FCC Rules. Operation is subject to the... -
Page 33: Acronyms And Abbreviations
Acronyms and abbreviations CAN – Canada CSA – Canadian Standards Association DHCP – Dynamic host configuration protocol EMI – Electromagnetic Interference EU – European Union IPSec – Internet Protocol security LAN – Local area network LLC – Limited Liability Company Networking requirements VAR –... - Page 34 • Acronyms and abbreviations 1039706-0001 Revision A...
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Page 35: Index
Index Advanced Pages 17 Network requirements 8 Button links on System Control Center pages 14 Operating 8 Operating environment 8 Operating position 8 Canadian safety standards 31 Color of System Status button 15 Computer requirements 8 Parameters on System Control Center screens 17 Contact information 8 CSA Canadian Standards Association 32 Receive status 20... - Page 36 • Index 1039706-0001 Revision A...
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