Completing the installation
Connecting the satellite modem to the customer's computer
Verify that the customer can browse the Internet
e) If the power source is DC, plug the input cable back into the power supply.
unplugging the power cord from the modem's rear panel. Doing so could result in static
electricity discharge that could shock you and/or damage the modem.
Use an Ethernet cable to connect the modem to the customer's computer as shown in
Connecting the HN9200 to the customer's computer
Figure 48: Connecting the HN9200 to the customer's computer
You (the installer) are required to stay at the installation site until the customer can connect to
the Internet so you can offer assistance if necessary.
After you have installed and registered the satellite modem, verify that the customer can browse
the Internet. If the customer cannot browse the Internet:
1. Configure the installer laptop so its network properties match those of the customer's
computer.
2. Connect the installer laptop to the satellite modem with an Ethernet cable.
3. Open a web browser on the installer laptop.
4. Try to access the modem's System Control Center by typing in the browser's address bar:
www.systemcontrolcenter.com or 192.168.0.1.
Do not power cycle the satellite modem by
on page 57.
HN9200 Satellite Modem Installation Guide
1038622-0001 Revision B
Chapter 5
Figure 48:
57