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Direcway DW6000
Hughes Direcway DW6000 Manuals
Manuals and User Guides for Hughes Direcway DW6000. We have
2
Hughes Direcway DW6000 manuals available for free PDF download: Installation Manual, User Manual
Hughes Direcway DW6000 Installation Manual (214 pages)
Power Supply
Brand:
Hughes
| Category:
Power Supply
| Size: 6 MB
Table of Contents
Table of Contents
3
Important Safety Information
17
Types of Warnings Used in this Manual
17
About this Document
19
Organization and Updates
19
Scope and Audience
19
Audience Profile
19
Conventions
21
Related Publications
21
Revision Record
22
Chapter 1 Introduction
23
Equipment Overview
23
Remote Site with DW6000 Installed, Single Computer
24
Remote Site with DW6000 Installed, Wired (Ethernet) LAN
25
Remote Site with DW6000 Installed, Wireless LAN
25
Equipment and Cable Specifications
26
Installation Methods
29
Satellite-Based Commissioning (SBC) Overview
30
SBC Configuration File
30
Chapter 2
30
Installing the DW6000 Using Satellite-Based
30
Commissioning (SBC)
30
System Pre-Installation
32
Installation PC Requirements
32
Customer Installation Requirements
32
Summary of DW6000 Installation Process
34
Post-Installation Tasks
35
DW6000 Items Required for Installation
36
Qualifying the Customer's PC with the Qualification Tool
36
Items Required for Installation
36
Installing the Antenna Assembly
37
The Power Supply
38
AC/DC Power Supply
39
DC/DC Power Supply
39
Assembling the DW6000 and Connecting It to the Installer PC
40
Orienting Pedestal Base and DW6000
40
DW6000 Ridges
41
Two Front Guides
41
Pedestal Base Clip
41
Connecting Component Interconnection Cables
42
Powering up and Reading the DW6000 LED Display
43
Obtaining the IP Address and Testing the Ethernet Connection
43
TCP/IP Properties Screen
44
Successful Ping
44
Failed Ping
44
Uploading the SBC Configuration File to the DW6000
45
Advanced Page
45
Setup Screen
46
Configuration File Upload Screen
46
Commissioning the DW6000
48
Antenna Location
49
Receive Pointing
53
Receive Pointing Results
54
Cross Pol
55
Manual Cross-Pol Warning Message
55
Manual Cross-Pol Test Results
56
Registration in Progress
58
Secure Connection
58
Registration Information (to be Recorded on Quick Start Guide)
60
Registration Complete - Restart
61
Post-Installation Tasks
62
Confirming All Files Up-To-Date
62
System Status Page
63
Connecting the DW6000 to the Customer's Computer
64
If the Customer Cannot Browse
64
Printing the System Information Page
65
Creating a Shortcut to the System Control Center
66
System Control Center
66
Creating a Shortcut on the Desktop to the System Control Center
66
Chapter 3 The System Control Center
67
Reception Info
67
Advanced
67
Transmission Info
67
System Control Center Overview
68
Accessing the System Control Center
69
System Control Center Home Page
69
If the System Control Center Is Not Accessible
70
Failed Ping
70
Successful Ping
70
The Home Page
71
System Indicators
71
Links
72
System Status
72
Connectivity Test
72
Help
72
System Status Page
73
Reception Information Page
74
Receive Status Messages
75
Transmission Information Page
78
Transmit Status Messages
79
System Information Page
83
The Connectivity Test Link
84
Network Operations Center (NOC) Connectivity
84
System Information
84
Connectivity Test
85
The Help Menu
86
Help Menu
86
Advanced Pages
87
Chapter 4 DW6000 Leds and Troubleshooting
89
Overview
89
Cannot Surf but Can Access the System Control Center
90
Checking that the Unit Is Commissioned
90
System Information Page
90
Checking Receive Signal
91
Checking Transmit Signal
92
Checking that TCP Acceleration Is Operational
93
Checking Network Operations Center (NOC) Connectivity
94
Connectivity Test
95
Successful Ping
95
Failed Ping
95
Checking for Viruses and Firewall Issues
96
Cannot Access the System Control Center
96
The DW6000 Leds
96
Fatal Error Indication
98
All Leds off
99
Checking the Power LED
99
Checking the LAN LED
100
LAN LED Is Lit
101
If LAN LED Stays Lit
101
If LAN LED Goes Dark
101
Device Other than Computer Connected to DW6000
102
Problem: Receive LED Not on
102
Problem: System LED Not Lit
102
Problem: Power LED Not on
103
Problem: Power LED Blinking
103
DW6000 Leds
104
Appendix A Installing the DW6000 Using Dial-Up Commissioning
105
System Pre-Installation
105
Installation PC Requirements
105
Customer Installation Requirements
106
Summary of DW6000 Installation Process
107
Installing the Antenna Assembly
108
Post-Installation Tasks
108
Installing the Installation Software
109
Installing the DW6000 Using a Modem
111
Items Required for Installation
112
Qualifying the Customer's PC with the Qualification Tool
113
The Power Supply
113
AC/DC Power Supply
114
DC/DC Power Supply
114
Modem Installation Method
115
Orienting Pedestal Base and DW6000
116
DW6000 Ridges
116
Two Front Guides
117
Pedestal Base Clip
117
Powering up and Reading the DW6000 LED Display
119
Obtaining the IP Address and Testing the Ethernet Connection97
119
TCP/IP Properties Screen
120
Successful Ping
120
Failed Ping
120
Running the DW6000 Installation Software, Commissioning, and Registering the Customer
121
Running the DW6000 Installation Software, Commissioning
121
Registration Connection - Authentication
123
Enter ZIP Code
125
Antenna Pointing - Receiver
126
Post-Commissioning
127
Peaking the Satellite Signal
127
Antenna Location; Verify ZIP Code
127
Antenna Pointing - Satellite Parameters Screen
128
Antenna Pointing - Receiver Screen
128
Transmit Pointing Caution
129
Manual Cross-Pol Passed
131
Auto Cross-Pol
131
Transmit Pointing Caution
132
Connecting the DW6000 to the Customer's Computer
133
Final Cabling
133
Post-Installation Tasks
134
If the Customer Cannot Surf
134
Appendix B Installing the DW6000 Using the Installer Console
135
Installing the DW6000 Using the Installer Console
135
Overview
135
Items Needed for Installation
136
Qualifying the Customer's PC with the Qualification Tool
136
Installation PC Requirements
136
Items Required for Installation
136
Customer Installation Requirements
137
Installing the Antenna Assembly
138
The Power Supply
139
AC/DC Power Supply
140
DC/DC Power Supply
140
Installer Console Installation Method
141
Orienting Pedestal Base and DW6000
142
DW6000 Ridges
142
Two Front Guides
143
Pedestal Base Clip
143
Connecting Component Interconnection Cables
144
Powering up and Reading the DW6000 LED Display
145
Obtaining the IP Address and Testing the Ethernet Connection
145
TCP/IP Properties Screen
146
Successful Ping
146
Failed Ping
146
Communicating with the DW6000 Via Hyperterminal
147
Connection Description
147
Connect to
148
ASCII Setup
149
Initial Install Console Screen
150
Satellite Interface Statistics Menu
150
Configuring Boot Parameters
151
VSAT Return Path Parameter
152
Display Current Configuration Screen
152
The Installation Menu
153
Antenna Pointing - Receiver
154
Installation Menu
154
Antenna Pointing - Receiver
155
Antenna Pointing - Transmitter, Manual
156
Antenna Pointing - Transmitter, Automatic
156
Force Ranging
157
Verifying Software Download
158
DW6000 Status Information Via the Installer Console
159
DW6000 Reset
159
Verifying Correct DW6000 Operation
160
Display Main Statistics
160
Displaying Traffic Statistics
161
Displaying PEP Statistics
161
Display Traffic Statistics Screen
161
Display PEP Statistics Screen
161
The Final Test Menu
162
Other Options
162
Display Active Routing Table
162
Reset History
162
Reading Factory Information
162
Final Test Menu
162
Active Routing Table Display
162
Appendix C Configuring the Installer Laptop for IP Addressing
163
Control Panel
163
Windows 98SE and ME
163
Network Window
164
Gateway Tab
165
TCP/IP Properties
165
Local Area Connection Properties
166
Network and Dial-Up Connections
166
Windows 2000
166
Internet Protocol Properties
167
Network Connections
168
Windows XP
168
Internet Protocol Properties
169
Local Area Connection Properties
169
Appendix D Installing VADB
171
Overview
171
Installation Procedure
172
Verifying the VADB Profile Is Loaded on the DW6002
173
Verifying the VADB Profile Is Loaded on the DW6002
174
Testing the Telephone Line
175
Connecting the DW6002 to the Telephone Line
175
Testing VADB Functionality
176
VADB Pre-Installation
172
DW6002 LED Appearance During VADB Operation
178
Troubleshooting VADB
179
Appendix E Using the Fallback Updater Utility
181
Saving the Utility on the Installer Laptop
181
Configuring the TCP/IP Properties on the Installer Laptop
182
Windows 98SE and ME
182
Control Panel
182
Network Window
183
TCP/IP Properties
183
Windows 2000
184
Network and Dial-Up Connections
184
Local Area Connection Properties
184
Internet Protocol Properties
185
Windows XP
186
Network Connections
186
Local Area Connection Properties
187
Internet Protocol Properties
187
Updating the Fallback.bin File
188
Successful Ping
188
Failed Ping
189
Troubleshooting
190
Appendix F Disabling the Web Browser's Proxy Connection
193
Internet Explorer
193
Netscape
195
Appendix G
197
Installation Checklist
197
Installation Summary and Checklist
197
Appendix H
199
Lat/Long Decimals to Minutes Table
199
Appendix I
201
Declaration of Conformity
201
Glossary
207
Abbreviations and Acronyms
209
Index
211
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Hughes Direcway DW6000 User Manual (76 pages)
High-Speed Internet Modem
Brand:
Hughes
| Category:
Modem
| Size: 2 MB
Table of Contents
Declaration of Conformity
3
Table of Contents
7
Chapter 1 : DW6000 Installation and
9
Components
9
Contact Information
9
System Requirements
9
DW6000 Components
10
Relocating the DW6000
10
Preventative Maintenance
10
Operating Considerations
11
Professional Installation or Service Requirement
12
Grounding Requirement
12
How the DW6000 Works
13
Chapter 2 : the DIRECWAY System Control
16
Center
16
How to Access the System Control Center
16
Another Way to Access the Control Center
16
The Home Screen
16
System Indicators
16
Links
17
System Status
18
Reception Info
19
Transmission Info
20
System Information
21
The Connectivity Test Link
22
The Help Menu
22
Mydirecway
22
Chapter 3: DW6000 Leds Operation
23
The DW6000 Leds
23
Fatal Error Indication
23
Weather and Signal Strength
23
DW6000 LED Operation
24
Normal Operation
24
Ethernet Port LED Operation
24
Chapter 4: Configuring E-Mail
27
Configuring DIRECWAY E-Mail
27
Outlook Express
27
Microsoft Outlook 2000
30
Microsoft Outlook 2002
30
Eudora
31
Netscape
31
Chapter 5: DW6000 Troubleshooting
33
Overview
33
Cannot Surf but Can Access Control Center
34
Check that the Unit Is Commissioned
34
Check Receive Signal
35
Check Transmit Signal
35
Check that TCP Acceleration Is Operational
36
Check Network Operations Center (NOC) Connectiv
37
Ity
37
Internet Connectivity
39
Check for Virus and Firewall Issues
39
Cannot Access the Control Center
40
The DW6000 Leds
40
Fatal Error Indication
40
All Leds off
40
Check the Power LED
41
Check the LAN LED
41
LAN LED Is Lit
42
If LAN LED Stays Lit
42
If LAN LED Goes Dark
42
Device Other than Computer Connected to DW600035
43
Problem: Receive LED Not on
43
Problem: System LED Not Lit
44
Problem: Power LED Not on
44
Problem: Power LED Blinking
44
The Pedestal Base
45
Chapter 6: Frequently Asked Questions
47
Appendix A: Typical Operating
51
System Settings
51
Configuring Windows for a DW6000 with a Static IP
52
Address
52
Windows 98Seor ME
52
Windows 2000
54
Windows XP
56
Configuring Windows When DHCP Is Enabled
58
Windows 98SE and ME
58
Windows 2000
60
Windows XP
62
Configuring a Macintosh for a DW6000 with a Static IP
64
Address
64
Configuring a Macintosh When DHCP Is Enabled
65
Appendix B: Home Networking
67
Basic Wireless Considerations
68
Basic Ethernet Considerations
69
Glossary
71
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