Diagnostics & Errors; Printing A Test Label - Avery Dennison ADTP1 Reference Manual

D I A G N O S T I C S & E R R O R S
This chapter explains how to
♦ print diagnostics labels
♦ reset the printer
♦ call Technical Support.
Before calling Service, print a test label. The label contains information to help diagnose
mechanical and setup problems.
This chapter also provides explanations of the printer's errors. The errors are classified by type
and are listed in order. To load supplies or perform maintenance, refer to the Operator's
Handbook. See Chapter 7, "Status Polling," for information on requesting printer and job status.
Some errors numbered 400-438 and 500-574 are internal software errors. Errors numbered 703-
758 are supply errors. Follow the directions provided with the error description to correct the
problem. Errors numbered 900-999 are Hard Printer Failures. If an error cannot be cleared, turn
off the printer, wait several seconds and then turn on the printer. Call Technical Support when
receiving any error message not listed in this chapter.
To clear an error, press ESCAPE and correct the problem (reload supply, etc.), then press
SELECT to continue. If a formatting error occurs, the label prints; but data may be missing.
Correct the format or batch and resend them to the printer.
P r i n t i n g a T e s t L a b e l
From the Main Menu select TLABEL. Select from the test label options:
Printer Information
Contains generic information, including inch
counts and printhead resolution.
The Printer Info label shows the model number, software version, total number of inches printed,
number of inches printed by current printhead, voltage, print contrast, printhead resistance,
number of bad dots, and installed options (see the following table). The test label shows an inch
count for the high energy ribbon. The one-dot rule line at the bottom of the test label indicates
the vertical 0,0 point.
The MPCL label shows the printer's configuration by packet (A-Y). See Chapter 2, "Configuring
the Printer" for more information. The lines beginning with M show the printers memory
allocation, which can be changed. The units for supply position, etc. are displayed in dots, even
if entered in English or Metric units.
MPCL Label
Contains the printer's MPCL packet
configuration.
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