Upgrading The Software - Polycom DMA 7000 Operation Manual

DMA Operations Guide

Upgrading the Software

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Select the backup file from which you want to restore the system and
6
click Open.
The utility displays an error message if the file isn't a valid Polycom DMA
system backup. Otherwise, it confirms that the backup file is in place.
The utility's main window states that The USB stick is ready to restore
the system from a backup file. At the bottom of the window, it displays
information about the selected backup file.
Close the utility.
7
8 In your system tray, click Safely Remove Hardware and select Safely
Remove USB Mass Storage Device. When a message tells you it's safe to
do so, disconnect the USB memory stick from the PC and take it to the data
center housing the Polycom DMA system server(s).
Make sure that the node or nodes are turned off. Then insert the USB stick
9
into a USB port on one of the servers and turn that node (but not the
other, if there are two) on.
The server boots and the data in the backup file is applied. Typically, this
takes about five minutes. Depending on the configuration changes being
applied, the server may reboot so the changes can take effect.
10 If this is a two-node system, after the first node has rebooted (if
necessary) and its front-panel LCD displays DMA Ready, turn on the
second node.
The second node boots, finds the first node, and syncs to it, thus being
restored to the same state. Depending on the configuration changes being
applied, it may reboot so the changes can take effect.
When done, both servers' LCDs display DMA Clustered.
See also:
"Management and Maintenance Overview"
"Recommended Regular Maintenance"
The Polycom DMA system's Upgrade Management page lets you upload a
software upgrade package and install the upgrade on your system (both
nodes, if present). It also lets you roll back to the previous version, if necessary.
This process can be used for patches, minor upgrades, and major upgrades. In
all three cases, the current system configuration (users, MCUs, conference
settings, server settings, and security settings) are preserved.
Patches don't require new license keys, but major and minor version upgrades
do. Any of the three may require a system restart. If so, that information is
displayed on the page after you upload the upgrade package.
Upgrading the Software
on page 151
on page 153
Polycom, Inc.