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Problem
Part of the bitmap is cut
off, or bitmap is not
displayed on the full
screen.
●Audio input
Audio is not output.
Cause/Check item/Solution
If the bitmap resolution and output resolution do not match, the bitmap
may be partially cut off or may not be displayed on the full screen,
depending on settings of the aspect ratio and display position. In this
case, set the aspect ratio and display position as necessary.
If audio is not output, first check the error code in "7.17.8 Sink device
status". (The MSD has multiple output connectors. Find the error code
of the output connector that does not output audio.)
・Error code 1:
Turn "7.9.2 Output mute" to "OFF".
・Error code 2:
Ensure that the source device is connected and turned on.
・Error code 3:
Signal is not input. Check [14], [15], [17] and [18].
・Error code 4:
There may be problems in the source device side or HDCP
authentication. Check [14].
・Error code 5:
If the display device or AV amplifier does not support HDCP, only
audio without content protection (such as analog input) is output;
audio is not output when signal with content protection is input.
Some HDMI/DVI devices will check if the connected device is HDCP
compliant and determines whether to output HDCP signals or not. As
the MSD is HDCP compliant, audio may not be output if the MSD is
connected to a sink device or AV amplifier that does not support
HDCP. In this case, disable HDCP input from the input device in
" 7.6.2 HDCP input enabled/disabled".
・Error code 6:
There are problems in the source device.
・Error code 7:
LCD monitors may not output compressed audio, such as Dolby
Digital, DTS, and so on. If playing contents with compressed audio
(such as Blu-ray disc), check the audio output setting. Audio signal
output from the source device can be controlled by setting EDID.
・Error code 8:
Turn "7.9.7 Audio output connector" to "ON".
・Error code 9:
Set "7.8.2 Output mode" to a mode other than "DVI MODE". If the
sink device does not support HDMI signal, the MSD outputs DVI
signal automatically. Check which signal is supported by the sink
device.
・Error code A:
Set "6.2 Selecting input channel" to a value other than "OFF"
・Error code B:
Set "7.9.8 Digital audio output connector" to "ON".
・If any error code is not displayed:
Check [14] to [18]. The source device may not be outputting audio.
MSD-501/502/701/702 User's Guide
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