Using The Debug Log; Switching On And Setting Up Save Debug Log - Ricoh B205 Service Manual

USING THE DEBUG LOG

5.8 USING THE DEBUG LOG
This machine provides a Save Debug Log feature that allows the Customer
Engineer to save and retrieve error information for analysis.
Every time an error occurs, debug information is recorded in volatile memory but
this information is lost when the machine is switched off and on.
To capture this debug information, the Save Debug Log feature provides two main
features:
• Switching on the debug feature so error information is saved directly to the HDD
for later retrieval.
• Copying the error information from the HDD to an SD card.
When a user is experiencing problems with the machine, follow the procedure
below to set up the machine so the error information is saved automatically to the
HDD. Then ask the user to reproduce the problem.

5.8.1 SWITCHING ON AND SETTING UP SAVE DEBUG LOG

The debug information cannot be saved the until the "Save Debug Log" function
has been switched on and a target has been selected.
1. Enter the SP mode.
• Press
• Press and hold down
• Press "Copy SP" on the touch-panel.
• Enter
2. Under "5857 Save Debug Log", press
COPY : SP-5857-001
Save Debug Log
On/Off (1:ON
Initial 0
3. On the control panel keypad, press "1" then press
Debug Log feature on.
NOTE: The default setting is "0" (OFF). This feature must be switched on in
order for the debug information to be saved.
B205/B209/D007/D008
(Clear Modes) then use the 10-key pad to enter
(Clear/Stop) for more than 3 seconds.
then press
0:OFF)
_1_
.
.
5-136
. This switches the Save
.
SM