Ricoh B205 Service Manual page 673

IFAX TROUBLESHOOTING
Communication
Route
2. E-mail account on
the server
Between
3. E-mail server
machine and e-
mail server
1. E-mail account on
the Server
2. E-mail server
Between e-mail
server and
internet
3. Destination e-mail
address
SM
Item Action
•
Make sure that the
machine can log into
the e-mail server.
•
Check that the
account and
password stored in
the server are the
same as in the
machine.
•
Make sure that the
client devices which
have an account in
the server can
send/receive e-mail.
•
Make sure that the
PC can log into the e-
mail server.
•
Check that the
account and
password stored in
the server are the
same as in the
machine.
• Make sure that the
client devices which
have an account in
the server can
send/receive e-mail.
Make sure that the e-
mail address is actually
used.
Check that the e-mail
address contains no
incorrect characters
such as spaces.
23
Remarks
•
Ask the
administrator to
check.
•
Ask the
administrator to
check.
•
Send a test e-mail
with the machine's
own number as the
destination. The
machine receives the
returned e-mail if the
communication is
performed
successfully.
•
Ask the
administrator to
check.
• Ask the
administrator to
check.
•
Send a test e-mail
with the machine's
own number as the
destination. The
machine receives the
returned e-mail if the
communication is
performed
successfully.
B766