Motorola RFS Series Reference Manual page 499

To access the Motorola RF Series Switch using password recovery:
CAUTION: Using this recovery procedure erases the switch's current configuration and
data files from the switch /flash dir. Only the switch's license keys are retained. You
should be able to log in using the default username and password (admin/superuser) and
restore the switch's previous configuration (only if it has been exported to a secure
location before the password recovery procedure was invoked).
1. Connect a terminal (or PC running terminal emulation software) to the serial port on the front of the
switch.
The switch login screen displays. Use the following CLI command for normal login process:
RFSwitch login: cli
2. Enter a password recovery username of
restoreDefaultPassword.
User Access Verification
Username: restore
Password: restoreDefaultPassword
WARNING: This will wipe out the configuration (except license key) and user data under "flash:/" and
reboot the device
Do you want to continue? (y/n):
3. Press Y to delete the current configuration and reset factory defaults.
The switch will login into the Web UI with its reverted default configuration. If you had exported the
switch's previous configuration to an external location, it now can be imported back to the switch.
C.3.2 RADIUS Troubleshooting
This section covers troubleshooting and workarounds for common RADIUS problems. It includes the
following issues:
• Radius Server does not start upon enable
• Radius Server does not reply to my requests
• Radius Server is rejecting the user
• Time of Restriction configured does not work
• Authentication fails at exchange of certificates
• When using another RFS7000 (switch 2) as RADIUS server, access is rejected
• Authentication using LDAP fails
• VPN Authentication using onboard RADIUS server fails
• Accounting does not work with external RADIUS Accounting server
C.3.2.1 Radius Server does not start upon enable
Ensure the following have been attempted:
• Import valid server and CA certificates
restore and password recovery password of
C-9