Avaya S8400 Installing And Configuring
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Avaya S8400 Installing And Configuring

Avaya S8400 Installing And Configuring

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Installing and Configuring the
Avaya S8400 Media Server
Release 4.0
03-300678
Release 4.0
February 2007
Issue 2

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  • Page 1 Installing and Configuring the Avaya S8400 Media Server Release 4.0 03-300678 Release 4.0 February 2007 Issue 2...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Configuring Telnet for Windows 2000 and Windows XP ....Installing Avaya Communication Manager .....
  • Page 4 Contents About the Avaya Installation Wizard ......Running the Avaya Installation Wizard......
  • Page 5 Troubleshooting the installation of the license file and the Avaya authentication file ......
  • Page 6 Contents Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 7: Chapter 1: Introduction

    Use these procedures to install Avaya Communication Manager and configure a new Avaya S8400 Media Server and the associated components. To configure the media server, use the Avaya Installation Wizard. To configure gateways and other hardware components, use the following two administration interfaces: The Maintenance Web Interface ●...

  • Page 8: How To Use Avaya Installation Documents

    How to use Avaya installation documents Use this document as a guide to install and configure Avaya media servers. For information about a particular task, use the index or the table of contents to locate the page on which the information is described.

  • Page 9: Pre-Installation Requirements

    Verify that the rail kit that is required to support the UPS is installed on the rack or available ● to install. For how to install the rails, see the documentation that comes with the rail kit. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 10: Equipment Specifications

    Equipment specifications The control network components of the S8400 Media Server consist of a G650 Media Gateway with a TN8400AP circuit pack that is installed in slot 2, a TN8412AP (SIPI) that is installed in slot1, and one UPS. The physical specifications for the S8400 control network are shown in...

  • Page 11: About Media Server Port Connections

    The following section explains how to connect the Ethernet ports on the back of the media server. Ethernet ports All Ethernet ports on the backplane I/O adapter of the S8400 Media Server can connect to the customer LAN. For control and adjunct connectivity, the S8400 Media Server supports the internal processor ethernet (PE) or separate C-LAN.
  • Page 12 Figure 1: Media server cable adapter addp84bk LAO 112905 Figure notes: 1. USB modem connector 4. Not used 2. Connection to the TN8412AP circuit pack 5. Not used 3. Connection to the LAN Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 13: Ethernet Connectivity With The Tn8412Ap Circuit Pack

    ETH-D Ethernet connectivity with the TN8412AP circuit pack The S8400 Media Server supports connectivity with the TN8412AP (SIPI) circuit pack. This interface is for control signaling only. No bearer traffic is carried over this connection. The physical connection between the TN8412AP and the TN8400 circuit packs is made by...
  • Page 14 14 shows the IPSI-2 cable adapter for the S8412AP SIPI circuit pack. Figure 2: IPSI-2 cable adapter addpipsi LAO 112905 Figure notes: 1. D9 connector 2. RJ45 for connection to the TN8400 or LAN Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 15 1 0 /1 h2dp650b LAO 121605 Figure notes: 1. Media server cable adapter on the 2. IPSI-2 cable adapter on the TN8412AP TN8400AP Media Server circuit pack SIPI circuit pack Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 16: Services Access Port

    Chapter 1: Introduction Services access port The S8400 Media Server has one port for Services access. This port is off the Maintenance Processor. Use this port to access the MPC and the media server on the S8400AP circuit pack by way of the Services laptop computer.
  • Page 17 PPP>Telnet Modem IP 5023 Access to the SAT on the media address server PPP>SSH Modem IP 5022 Secure access to the SAT on the address media server 2 of 2 Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 18: About Modem Connections

    You set the modem options when you configure the media server. You do not set options on the modems themselves. About media gateways In a new installation, the S8400 Media Server is installed only in the Avaya G650 Media Gateway. In a migration, the media server is installed only in the following Avaya Media Gateways: G600 ●...

  • Page 19: About Ssh

    About SSH Starting with Release 3.1 of Communication Manager, the PE interface is enabled on the S8400 Media Server to allow enhanced flexibility to connect to gateways, endpoints, and adjuncts. Table 6 lists the possible uses of the PE interface for an S8400.
  • Page 20 Chapter 1: Introduction You can use SSH to access the following devices: The S8300, S8400, S8500, and S8700-series Media Servers on Release 3.1 or later of ● Communication Manager Note: With Release 4.0 or later of Communication Manager, Telnet is disabled, so you...

  • Page 21: Chapter 2: Snmp Configuration

    After you install and connect the control network equipment, you must configure the SNMP modules in each Avaya-supplied UPS to send alarms or traps to the media servers. This process requires that you also configure the SNMP subagent in the Avaya-supplied Ethernet switch.

  • Page 22: Prerequisites For Configuring The Snmp Module

    SECURITY ALERT: values of Public and Private, respectively. These community name strings function as passwords for their respective SNMP operation. Avaya recommends that you change these community name strings to something other than the default values. If you leave the defaults in place, a serious security issue can result.

  • Page 23: Administering The Snmp Module

    Avaya Ethernet switch. Setting selected traps (alarming) The default is to set all traps, which can result in large log entries. To avoid this problem, Avaya recommends that you set only the following traps: UPS on Battery—Indicates an AC power failure. Based on the level of battery reserve, a ●...
  • Page 24 Chapter 2: SNMP Configuration Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 25: Chapter 3: Communication Manager Installation

    A new media server comes with a blank hard disk drive and a blank solid state disk (SSD). Use the bootable software distribution CD-ROM to install the Linux operating system and Avaya Communication Manager. This chapter covers the following tasks:...

  • Page 26: Connecting The Cd/Dvd-Rom Drive To The Media Server

    3. Connect the USB cable to the USB port on the faceplate of the Media Server. 4. Connect the other end of the USB cable to the CD/DVD-ROM drive. 5. Place the Avaya Communication Manager CD-ROM into the external CD/DVD-ROM drive. Applying power to the media server...

  • Page 27: Configuring Telnet For Windows 2000 And Windows Xp

    To navigate on these screens, use the arrow keys to move to an option, and then Note: press the spacebar to select the option. Press Enter to submit the information on the screen. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 28: Installing Intuity Audix Embedded Messaging

    The reboot can take up to 3 minutes. The Telnet session drops automatically when the reboot starts. Installing INTUITY AUDIX embedded messaging For how to install the optional IA 770 messaging software, see IA 770 INTUITY AUDIX Installation, Upgrades, and Troubleshooting. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 29: Chapter 4: Media Server Configuration

    Opening the Maintenance Web Interface Chapter 4: Media server configuration After you install the Communication Manager software, you must use the Avaya Installation Wizard to configure the media server. This section covers the following tasks: Copying files to the media server on page 29 ●...

  • Page 30: Creating A Super-User Login

    Do not lock the account or set the password to be disabled. Note: 10. Leave the defaults in the remaining fields. 11. Click Add. The system tells the login is added successfully. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 31: About The Avaya Installation Wizard

    2. Log in as craft and use the initial craft password. 3. Click Launch Avaya Installation Wizard. 4. Follow the prompts. For more information use Help on each page. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 32: Verifying The Mpc Ip Information

    You might need to update the MPC firmware if the most current version is not installed. Information about the versions that require updates should be included in your project planning information. For how to update MPC software, see Maintenance Procedures for Avaya Communications Manager 4.0, Media Gateways and Servers. 1. Check the firmware version: a.

  • Page 33: Verifying The Media Server Connection To The Customer Lan (If Provided)

    2. Click Continue until you get to the Specify how you want to use this wizard page. 3. Select Configure individual services and click Continue. 4. On the menu on the left, click Set Modem Interface. 5. Select Change Modem Setting and click Continue. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 34: Enabling Firewall Settings

    8. Click Close Window. Enabling firewall settings For the media server to receive SNMP traps from the UPS and the Avaya Ethernet switch, you must enable the snmptrap,162/udp port. The default is disabled. 1. From the Maintenance Web Interface, under Security, click Firewall.

  • Page 35: Disconnecting From The Media Server

    Disconnecting from the media server To use a network time server, the NTP service must be enabled. The Avaya Installation Wizard prompts you to enable the NTP service. If you do not use the Installation Wizard, use the Configure Server function on the Maintenance Web Interface to configure the network time servers.
  • Page 36 Chapter 4: Media server configuration Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 37: Chapter 5: Ip Interface Translations

    For Communication Manager terminal emulation, use a program such as Avaya Native Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration to issue SAT commands. To administer some of the features in the latest release of Avaya Communication Manager, you must use the latest version of Avaya Site Administration.

  • Page 38: Adding Media Gateways

    Number of Portnetworks: 1 Survivable Remote EPN? n Location: 1 IP Network Region:1 Cabinet Holdover: A-carrier-only Room: Floor: Building: CARRIER DESCRIPTION Carrier Carrier Type Number not-used not-used not-used G650-port G650-port Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 39: Enabling The Sipi

    6. Press Enter to save the changes. Adding the SIPI to the system 1. Use the IP Server Interface Administration - Port Network SAT screen to add a SIPI. Type add ipserver-interface PNnumber and press Enter. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 40: Setting The Alarm Activation Level

    3. Submit the screen to save the changes. Saving translations To save the translations to the hard disk drive, at the SAT, type save translation and press Enter. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 41: Chapter 6: Ip Interface Configuration

    You must program the TN8412AP Server IP Interface (SIPI) so that the system does not enter No License Mode. SIPI address configuration The SIPI circuit pack usually uses static IP addressing only. See Programming the SIPI for static addressing on page 42. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 42: Programming The Sipi For Static Addressing

    IP address and your computer cannot connect, try clearing the cache. 1. On your laptop computer, click Start > Run to open the Run dialog box. 2. Type command and click OK to open a MS-DOS Command Line window. Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 43 Enter, where ipaddr is the customer-provided IP address and netmask is the customer provided subnet mask. 9. Type quit and press Enter to save the changes and exit the SIPI session. 10. Log back in to the SIPI using SSH. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 44: Setting The Vlan And Diffserv Parameters

    5. Type reset and press Enter to capture the updated parameter values. The reset terminates the administration session and automatically logs you out. 6. Log in again and use the show qos command to ensure that the parameter settings are correct. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 45: Verifying Connectivity To The Media Server

    1. Open the Maintenance Web Interface and log in as craft. 2. Under Diagnostics, click Ping and select All IPSIs, UPS(s) to verify connectivity to these units. 3. Click Execute Ping. 4. Verify that all endpoints respond correctly. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 46: Verifying That The Sipi Is Translated

    4. Submit the screen to save the changes. Verifying the license status On the Maintenance Web Interface, under Security, click License File and verify that the license mode is now normal. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 47: Chapter 7: Postinstallation Administration

    2. To view all the administered circuit packs in the system, type list configuration all and press Enter. IPSI For more information, see your planning documents and check the administration status on the following items: list station ● ● list trunk-group ● list hunt-group Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 48: Setting Rules For Daylight Savings Time

    Locations screen or the Date and Time screens. 3. When you finish, submit the screen to save the changes. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 49: Setting Locations (If Necessary)

    2. In the ARS Prefix 1 Required for 10-Digit NANP Calls? field, type y. 3. Type the information in the various fields for each media gateway. In the Name field for location 1, type Main. 4. Submit the screen to save the changes. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 50: Verifying The Date And The Time

    You can resolve alarms on the active media server only. 2. Select the server alarms to clear and click Clear. 3. Using SAT commands or other standard troubleshooting procedures, to resolve any major alarms. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 51: Backing Up Files To The Compact Flash Media

    Backing up files to the compact flash media Backing up files to the compact flash media Note: Avaya requires the use of industrial grade compact flash media. For more Note: information, see Hardware Description and Reference for Avaya Communication Manager (555-245-207).

  • Page 52: Enabling Alarms To Inads By Way Of The Snmp Module

    - https must be enabled to access the Maintenance Web Interface - def-sat must be enabled to access the SAT commands - 162/udp must be enabled to receive SNMP traps from the UPS and the Avaya Ethernet switch Installing and Configuring the Avaya S8400 Media Server...

  • Page 53: Chapter 8: Installation Verification

    1. On a SAT command line, type test license and press Enter. 2. Verify that the Test Results screen shows PASS in the Results column. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 54: Additional Media Server Led Information

    Chapter 8: Installation verification Additional media server LED information For more information on media server LEDs, see Maintenance Procedures for Avaya Communication Manager, Media Gateways and Servers, 03-300432. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 55: Tn8400Ap Media Server Leds

    10. Compact flash slot 5. Not used 11. USB port for the USB CD-ROM drive 6. Services Ethernet link status LED 12. Application Up/Test LED 7. Removal latch 13. Server active LED Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 56: Faceplate Interfaces

    Communication Manager Processor is loaded and running. - Is Off during a power-on reset or when the system is shutting down. - Flashes when a diagnostic test or self test is running. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 57: Led Descriptions

    SIPI 1. The Communication Manager Processor complex is running with its operating system. 2. The LED is on when on-board hardware or software detects an S8400 failure or during a reboot of the Communication Manager Processor. 3. The Maintenance Processor turns on the S8400 circuit pack failure LED when the Maintenance Processor detects that the Communication Manager Processor is booting.

  • Page 58: Ups Leds

    Figure notes: 1. Normal mode indicator 5. Off button 2. Battery mode indicator 6. On button 3. Bypass mode indicator 7. Bar graph indicators 4. Test/Alarm reset button 8. Alarm indicators Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 59: Tn8412Ap Sipi Leds

    (graphic shows IPSI) on page 60) A programmable LED display, which indicates: ● - The type of IPSI IP address. For a static address, the display shows I P - Connectivity Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 60 7. Network control RJ45 connector 3. Amber LED 8. Four-character LED display 4. Yellow LED (tone clock status) 9. Pushbutton switch 5. Emergency transfer LED 10. Slot for the maintenance cable Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 61 TN8412AP SIPI LEDs Figure 9: SIPI LED display for a static IP address Figure notes: 1. The SIPI has a static IP 2. The SIPI has connectivity and an IP address. address. Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 62 Chapter 8: Installation verification Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 63: Appendix A: Media Server Access

    SSH access, how to log on to the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: Services personnel only. In this version, some values shown in the procedure below are pre-selected.
  • Page 64 Appendix A: Media server access Note: Many Avaya products support access with SSH. However, Avaya does not Note: provide support for third-party clients that are used for SSH access. Problems with an SSH client, including PuTTY, are the responsibility of the user or the SSH client vendor.

  • Page 65: Connecting To The Media Server Directly

    For specific information, see Configuring the network for Windows 2000 and XP page 70. Once you connect, use a terminal emulation program or a Web browser to administer the media server. Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 66 Appendix A: Media server access Figure 10: Services laptop computer connected directly to the S8400 Media Server cadl8400 LAO 113005 Figure notes: 1. Services laptop computer 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) 4. Black CAT5 cross-over cable...

  • Page 67: Connecting To The Media Server Remotely Over The Network

    Connecting to the media server remotely over a modem Note: Remote access over a modem is for Avaya services support access only and not Note: for routine administration. Because the media server uses the same modem line to report alarms, the server cannot report new alarms while the line is in use.

  • Page 68: Accessing The Maintenance Web Interface

    Directly to the Services port on the media server. For more information, see Services ● laptop computer connected directly to the S8400 Media Server on page 66. To access the Maintenance Web Interface, you must first bypass any proxy servers.

  • Page 69: Using The Sat Command Line Prompt

    The revised password is recorded by RFA and is obtained from ASG Conversant at 1-800-248-1234 or 1-720-444-5557. Customers can set up their own logins to access Avaya media servers. You must have superuser permission to create or change logins and passwords. NOTE: do not start login IDs with a number.

  • Page 70: Configuring The Network For Windows 2000 And Xp

    9. Click the DNS tab. Ensure no DNS server is administered. The address field should be blank. 10. Click OK, OK, and Close to close all the windows. Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 71: Setting The Browser Options For Internet Explorer 6.0

    If the IP addresses have the first or first and second octets the same, you can shorten the addresses to xxx.xxx.* (example, 135.9.*). 5. Click OK to close each dialog box. Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 72 Appendix A: Media server access Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 73: Appendix B: Installation Troubleshooting

    73 ● Troubleshooting the configuration of the media server hardware on page 74 ● Troubleshooting the installation of the license file and the Avaya authentication file ● page 76 Troubleshooting the installation of the media server hardware Problem...

  • Page 74: Troubleshooting The Configuration Of The Media Server Hardware

    Cannot ping the Ensure that in the LAN security settings “input to server” for icmp ● media server from the is enabled. customer network 1 of 2 Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 75 The SIPI is not connected to the Ethernet switch or the network. ● SIPI LED Connect a cross-over cable between the RJ45 SIPI adapter and Eth-A on the S8400 adapter, or connectcable to the bottom port on the faceplate and to the Ethernet switch or the customer network. ●...

  • Page 76: Troubleshooting The Installation Of The License File And The Avaya Authentication File

    1 and press Enter to reset the 30-minute clock. ASG does not work Re-install the Avaya authentication files. ● Cannot install the authentification Administer a super-user login on the active server. ● file Installing and Configuring the Avaya S8400 Media Server February 2007...

  • Page 77: Index

    ... customer network, connecting to ....adding to translations Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 78 ....over modem ....over network Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 79 ... . . VLAN parameters, setting ....Wizard, installation Installing and Configuring the Avaya S8400 Media Server February 2007...
  • Page 80 Index Installing and Configuring the Avaya S8400 Media Server February 2007...

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