Call Routing Configuration - Avaya S6200 Administration And Maintenance

Configuring Channels and Call Routing
Outbound Port Group File
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version 1.1
group OPG_One default
range 1 24
range 49 72 descend
group OPG_Two
range 49 72 ascend
range 1 24 descend

Call Routing Configuration

The Call Routing feature provides automated processing of incoming calls based on DNIS and
DDI parameters. The system collects the digits dialed on a channel, matches them to an entry
in a call branding table that you configure, then processes the call automatically according to
your specifications in the table. Call routing can be applied to all dial-in calls (direct, coded,
attended). It is not used for dial-out calls. The call routing process enables more efficient
handling of calls. For example, on attended lines the call branding entry for each call includes a
line name that lets the operator determine which conference to place the caller from the Enter
queue.
Note:
The Call Routing feature does not specify digit collection parameters for DNIS
Note:
services provided by your telephone service provider.
You access call routing configuration options discussed in this chapter from the
Configuration
Flexible Annunciator Messages option.
CallRouting Configuration
84 Administration and Maintenance of the S6200/S6800 Servers
menu. See Managing Annunciator Text
+----Call Routing Configuration----+
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¦ Flexible Annunciator Messages
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on page 114 for information about the
Digit Parameters
EXIT
CallRouting
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