Avaya S8500 Installing And Configuring
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Server
  5. S8500 Series
  6. Installing and configuring

Avaya S8500 Installing And Configuring

Hide thumbs Also See for S8500:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual, Manual
Installing and Configuring the
Avaya S8500 Media Server
Release 3.0
03-300143
Issue 3.1
June 2005

Advertisement

Table of Contents
loading

Related Manuals for Avaya S8500

Summary of Contents for Avaya S8500

  • Page 1 Installing and Configuring the Avaya S8500 Media Server Release 3.0 03-300143 Issue 3.1 June 2005...
  • Page 2 • System administration documents Warranty • Security documents Avaya Inc. provides a limited warranty on this product. Refer to your • Hardware-/software-based security tools sales agreement to establish the terms of the limited warranty. In • Shared information between you and your peers addition, Avaya’s standard warranty language as well as information...
  • Page 3 • A reorder tone is received. 04DU9-IKN 6.0Y RJ48C Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of 04DU9-ISN 6.0Y RJ48C access codes. Modification of this equipment by call aggregators to block...
  • Page 4 Contact the state public utility commission, public service E-mail: totalware@gwsmail.com commission or corporation commission for information. For the most current versions of documentation, go to the Avaya support This equipment, if it uses a telephone receiver, is hearing aid compatible. Web site: http://www.avaya.com/support.

  • Page 5: Table Of Contents

    Installing and cabling the media server complex ....Installing Avaya Communication Manager....
  • Page 6 Enabling Network Time Servers ......Installing the S8500 service pack, if any .....
  • Page 7 Contents Administering the IPSIs ....... . Adding IPSI information ......Setting alarm activation level .
  • Page 8 ......Avaya Ethernet switch LEDs ......

  • Page 9: About This Documentation

    ● Using this documentation Use this documentation as a guide to install and configure the S8500 Media Server. For information about a particular task, use the index or table of contents to locate the page number where the information is described.

  • Page 10: Conventions

    ● Translating the IPSIs on page 59 ● You next install the media gateways, using sections in Installing the Avaya G650 Media Gateway (03-300144). Connect the system to the customer’s network using information in Connecting to the IPSIs page 65.

  • Page 11: Physical Dimensions

    (http://support.avaya.com). You must have access to the Internet and a copy of Adobe Reader installed on your personal computer. Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after we publish this documentation. Therefore, the Avaya Support Web site might also contain new product information and updates to the information in this book.

  • Page 12: Safety Labels And Security Alert Labels

    A danger statement calls attention to a situation that can result in harm to DANGER: personnel. SECURITY ALERT: A security alert calls attention to a situation that can increase the potential for SECURITY ALERT: unauthorized use of a telecommunications system. 12 Installing and Configuring the Avaya S8500 Media Server...

  • Page 13: Related Resources

    Adding New Hardware—S8500, S8700, and S8710 Media Servers (555-233-112). For all documents associated with the S8500 Media Server, including those described above, see Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03-300151).

  • Page 14: Trademarks

    All trademarks identified by the ® or are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Sending us comments Avaya welcomes your comments about this book. To reach us by: Mail, send your comments to: ●...

  • Page 15: Chapter 1: Introduction

    Chapter 1: Introduction These procedures are for installing Avaya Communication Manager and configuring a new Avaya S8500 Media Server and associated components in either an IP Connect or direct connect configuration. As part of the procedures for configuring the various pieces of hardware, you use two administration interfaces: the Maintenance Web Interface and a command line interface using either telnet or a terminal emulation program such as Avaya Native Configuration Manager.

  • Page 16: Before You Go On Site

    Avaya Support Web site (http://support.avaya.com), Download Software and Firmware, for the latest software and firmware. Verify that you have all the login IDs and passwords to access the S8500 Media Server, ● maintenance adapter, and server complex components. This includes the unique service password for that customer’s equipment.

  • Page 17: Downloading License And Avaya Authentication Files

    1-720-444-5557. Copying files to the laptop In addition to the license and Avaya authentication files, you must copy other required files to the services laptop. This includes the filled-out Electronic Preinstallation Worksheet (EPW); any software updates; current firmware, including firmware for the BIOS, maintenance adapter, and programmable circuit packs.

  • Page 18: Before You Start The Installation

    Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill it out. To get the software update, go to the Avaya Support Web site (http://avaya.com/support) and select Software & Firmware Downloads to identify and copy the required software update. To get the latest firmware for the BIOS, remote maintenance board, and programmable circuit packs, go to the Avaya Support Web site at http://avaya.com/support...

  • Page 19: Equipment Specifications

    Table 2: Avaya S8500 Media Server features and specifications outlines the features and specifications of the Avaya S8500 Media Server. Note: Some values are shown at maximum configuration. Avaya values will be slightly Note: lower then the maximum. Table 2: Avaya S8500 Media Server features and specifications...
  • Page 20 Introduction Table 2: Avaya S8500 Media Server features and specifications (continued) Feature Specifications Integrated Functions Ethernet ports: Two 10/1000/100BaseT Ethernet controllers One serial port (not used) Four USB ports (3 not used) Keyboard port (not used) Mouse port (not used)

  • Page 21: Required Hardware

    Required hardware Before beginning the process, make sure you have the hardware listed in Table 3: List of required hardware Table 4: List of S8500 Media Server optional localization kits page 22 on hand. Table 3: List of required hardware Comcode...
  • Page 22 – 50-meter (164 feet) 2-68 700170053 Black CAT5 Ethernet crossconnect cable for laptop computer 407063478 Electrostatic discharge (ESD) wrist strap 2 of 2 Table 4: List of S8500 Media Server optional localization kits Comcode Description Number Included Optional 700277569 Localization kit LK-ZBA-US 700277577...

  • Page 23: Remote Maintenance Board

    Remote Maintenance Board The remote maintenance board monitors and reports alerts on the Avaya S8500 Media Server components and provides control to power the media server on and off the. The S8500 Media Server uses the Server Availability Management Processor (SAMP).

  • Page 24: Samp Connections

    Introduction SAMP connections The SAMP card is installed in PCI-X slot 1 (full-height, 3/4 length slot) of the Avaya S8500 Media Server. The SAMP comes in a half-card PCI form factor and is powered externally. It supports one USB interface and two 10/100 Ethernet ports that are located on the rear of the media server.

  • Page 25: Documentation

    We recommend that you have the following documents on hand for the installation. These are included on the Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03-300151). Quick Start for Hardware Installation: Avaya S8500 Media Server (555-245-701)—a quick ● reference guide providing physical installation and connection information.

  • Page 26: Connecting The Ethernet Ports

    CAT5 cable) 4. Eth3—unused Connecting the modems On an S8500 Media Server, there is a modem that connects to the USB port on the SAMP. If you have not connected the modem yet, do so now. Note: USB modems cannot connect to rotary lines. A Touch Tone line is required.
  • Page 27 Connecting the modems Required options on the SAMP modem are set by Avaya defaults on the SAMP. For a modem connectivity diagram see Figure 3: Modem connectivity on the Avaya S8500 Media Server. Figure 3: Modem connectivity on the Avaya S8500 Media Server...

  • Page 28: High Level Overview Of Installation Process

    The remote maintenance board, which is the Server Availability Management Processor (SAMP), monitors various components and environmentals on the media server. The board comes installed from the factory with Avaya defaults but must be configured to fit your specific installation. The SAMP is administered automatically through the Avaya Installation Wizard...

  • Page 29: Configuring The Media Server

    This stage is done after the media server is configured. Once the license file is installed (as part of the Avaya Installation Wizard), you have 30 minutes to complete this step before the license file looks for the reference IPSI.
  • Page 30 30 Installing and Configuring the Avaya S8500 Media Server...

  • Page 31: Chapter 2: Configuring The Hardware In The Rack

    Once the control network equipment is installed and connected, you must configure the media server, the SNMP Module in the UPS (if Avaya supplied), and the SNMP Subagent in the Avaya Ethernet switch (if Avaya provided). The SNMP components enable their hosts to send alarms (traps) to the media server.

  • Page 32: Configuring The Snmp Modules In The Ups

    Make sure the CAT5 straight-through cables are connected from the UPSs’ SNMP modules to the next available port on the customer’s network. For a connectivity guide, see Quick Start Hardware Installation: Avaya S8500 Media Server (555-245-701). Make sure you are plugged into the correct port on the SNMP module.

  • Page 33: Administering The Snmp Modules

    SNMP module for UPS 1 using the DB-9 to DB-9 serial cable supplied with the SNMP module. Note: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation Note: applications. 3. On the services laptop open a VT-100 terminal emulation session.

  • Page 34: Setting Selected Traps (Alarming)

    UPS on Battery—Indicates AC fail with pending shutdown based on battery reserve ● available UPS in Bypass—Failure either Failed UPS or overload ● Replace battery—Failure of periodic (28-day) battery test indicating battery needs to be ● replaced. 34 Installing and Configuring the Avaya S8500 Media Server...

  • Page 35: Configuring The Snmp Subagent In The Avaya Ethernet Switch (If Used)

    Each Avaya Ethernet switch requires a unique IP address, which can be a customer-provided one or the Avaya-provided default one. At a minimum, the following items need to be configured: IP address ●...
  • Page 36 1. Plug the Ethernet switch power cord into the back of the switch and the back of a UPS. 2. Connect the services laptop computer (RS-232 serial port) to the port labeled Console on the front of Ethernet switch 1 (CNA) using the flat cable supplied with the Avaya Ethernet switch.
  • Page 37 Configuring the SNMP subagent in the Avaya Ethernet switch (if used) 8. Set spanning tree version to rapid-spanning-tree (not the default). This command is available on Avaya P363 Ethernet switches having firmware version 4.0 or later. You must update the firmware to this version to use the command.
  • Page 38 38 Installing and Configuring the Avaya S8500 Media Server...

  • Page 39: Chapter 3: Installing Communication Manager Software

    A new media server comes with a blank hard drive. The Linux operating system and Release 3.0 of Avaya Communication Manager must be installed on the media server from the bootable software distribution CD-ROM. Use the instructions in Quick Start for Hardware Installation: Avaya S8500 Media Server (555-245-701) to install the media server in the data rack.

  • Page 40: Clearing The Arp Cache On The Laptop

    Note: You must place the CD in the drive immediately. Note: 2. Place the CD with Avaya Communication Manager in the CD-ROM drive on the media server. Note: If you are installing an S8500B Media Server to run the Expanded Meet-me Note: Conferencing (EMMC) application, use the CD labeled EMMC Software Disk 1.

  • Page 41: Configuring Telnet For Windows 2000/Xp

    Configuring Telnet for Windows 2000/XP Note: Use a telnet session to access the information on the CD. Note: The Microsoft Telnet application may be set to send a carriage return (CR) and line feed (LF) each time you press Enter. The installation program sees this as 2 key presses. If running Windows 2000/XP, you need to correct this before you copy the Remaster Program to the hard drive.

  • Page 42: Installing Avaya Communication Manager

    Installing Communication Manager software Installing Avaya Communication Manager The following steps install Avaya Communication Manager on the media server. Note: Use a telnet session to access the information on the CD. Note: 1. Type telnet 192.11.13.6 and press Enter to view the first screen.

  • Page 43: Important: Important

    3. On the Select Release Version screen, make sure the Build line and <OK> is highlighted. Press Enter to partition the hard drive and reformat the partitions. Once the drive is properly configured, the program begins the installation process and reports the progress.

  • Page 44: Configuring The Media Server

    Opening the Maintenance Web Interface You can use the Maintenance Web Interface to copy files from the Services laptop to the S8500 media server, and perform other configuration tasks. To access the media server and open the Maintenance Web Interface: 1.

  • Page 45: Copying Files To The Media Server

    Copying files to the media server You can use the Maintenance Web Interface to copy license and authentication files, service packs, and SAMP update files from the Services laptop to the S8500 media server. To copy files to the media server, complete the following steps: 1.

  • Page 46: Enabling Network Time Servers

    Internet. To use a network time server, the NTP service must be enabled. The Avaya Installation Wizard prompts for enabling the NTP service.
  • Page 47 Configuring the media server Note: Use a telnet session to install and activate the service pack file. Note: The following steps activate the service pack. 1. Click Start > Run to open the Run dialog box. 2. Type telnet 192.11.13.6 and press Enter. 3.

  • Page 48: Using The Installation Wizard

    Using the Installation Wizard You can configure the media server and install the license, Avaya authentication files, and software updates automatically using the Avaya Installation Wizard. You can do it two ways: You can import the data from the filled-out Electronic Preinstallation Worksheet (EPW).

  • Page 49: Installing Samp Software Update, If Necessary

    The SAMP is automatically configured within the Avaya Installation Wizard. Installing SAMP software update, if necessary See The Avaya Server Availability Management Processor User Guide for additional details on updating SAMP software. The SAMP software may need to be updated, depending on the currently installed version. The versions that require updates should be included in your project planning information.

  • Page 50: Verifying Media Server Connection To The Customer's Lan (If Provided)

    Verifying media server connection to the customer’s LAN (if provided) on page 50. 2. Copy the SAMP software update file to the S8500 using Download Files from the Maintenance Web Interface. 3. Telnet to the S8500 and login. 4. Enter sampupdate to initiate the update process.

  • Page 51: Enabling Firewall Settings

    13. Verify that the ping was successful. Enabling firewall settings For the media server to receive SNMP traps from the UPS and Avaya Ethernet switch, you must enable the snmptrap, 162/udp port. The default is disabled. 1. Under Security, click Firewall.

  • Page 52: Configuring The Modem

    2. Click through until you get to the Specify how you want to use this wizard page 3. Select Configure individual services and click Continue. 4. In the left menu click Set Modem Interface. 52 Installing and Configuring the Avaya S8500 Media Server...

  • Page 53: Checking Led Activity On The Optional Dual Nic

    When the media server is in service, check the LEDs on each port of the dual network interface card (NIC) to make sure there is a connection (left LED) and activity (right LED). For dual-NiC LEDs see Figure 4: S8500 rear panel dual-NIC LEDs on page 54. Issue 3.1 June 2005...

  • Page 54: Disconnecting From The Media Server

    – ORANGE: a 1000BaseT active link Disconnecting from the media server This step disconnects the laptop from the media server. 1. Unplug the crossconnect cable from the services port on the back of the media server. 54 Installing and Configuring the Avaya S8500 Media Server...

  • Page 55: Configuring The Dual Network Interface Card

    Configuring the dual network interface card This section describes the tasks required to configure the optional dual network interface card (NIC) on the Avaya S8500 Media Server. The tasks include: Configuring the network interface card on page 55 ● Configuring the network interface card on page 55 ●...

  • Page 56: Testing Connectivity To Customer's Network

    To test the connectivity to the customer’s network: 1. Under Diagnostics click Ping. 2. Select Host Name or IP address and type in the IP address of a computer on the network. 56 Installing and Configuring the Avaya S8500 Media Server...
  • Page 57 Configuring the dual network interface card 3. Click Execute Ping. 4. Verify that the ping was successful, indicating that the media server is connected to the customer’s network. 5. If DNS is administered, type in the host name of a computer on the network. 6.
  • Page 58 58 Installing and Configuring the Avaya S8500 Media Server...

  • Page 59: Chapter 4: Translating The Ipsis

    These steps are done by issuing SAT commands on a terminal emulation program such as Avaya Native Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration, part of the Avaya Integrated Management suite, which you can purchase from Avaya.

  • Page 60: Inputting Translations

    Do this procedure only if the translations were not input earlier. Note: Note: A cabinet is defined as up to 5 G650 Media Gateways mounted in a rack and Note: TDM-connected or 1 MCC1 Media Gateway. 60 Installing and Configuring the Avaya S8500 Media Server...
  • Page 61 Adding media gateways These steps adds the media gateways to the translations. 1. Type add cabinet number (1 through 64) and press Enter for each stack of G650 Media Gateways or MCC1 Media Gateway controlled by one TN2312BP IPSI circuit pack. 2.

  • Page 62: Administering The Ipsis

    An Asterisk (*) to the right of the Subnet Address field means that although a subnet address is displayed, it is not the correct one; Avaya Communication Manager does not have the subnet information. After verifying the displayed information, submit this form with or without changes to update software with the correct subnet information.

  • Page 63: Adding Ipsi Information

    Administering the IPSIs Adding IPSI information These steps add the IPSI information to the translations. 1. Type add ipserver-interface PNnumber and press Enter to add the IPSI circuit pack information. 2. For static addressing, in the Host: field, type in the IP address for the IPSI in the port network listed in the Location: field.

  • Page 64: Setting Alarm Activation Level

    Enter to effect the changes. 3. Repeat for each IPSI. Installing the translation file This step installs the translation file. 1. Type save translation and press Enter to save the translations to the hard drive. 64 Installing and Configuring the Avaya S8500 Media Server...

  • Page 65: Chapter 5: Connecting To The Ipsis

    Chapter 5: Connecting to the IPSIs The media gateways must be installed, connected to each other, and powered up. This chapter covers the following tasks: Connecting to the IPSIs on page 66 ● Programming the IPSI circuit packs on page 67 ●...

  • Page 66: Connecting To The Ipsis

    3. Eth2—to port network if only one port nondedicated control network. network (cross-connect CAT5 cable) or to (straight-through CAT5 cable) customer’s network if dedicated control 2. Eth1—to services laptop (cross-connect network (straight-through CAT5 cable) CAT5 cable) 4. Eth3—unused 66 Installing and Configuring the Avaya S8500 Media Server...

  • Page 67: Programming The Ipsi Circuit Packs

    Programming the IPSI circuit packs Programming the IPSI circuit packs IP server interface (IPSI) circuit packs get IP addresses in one of two ways: Using dynamic host configuration protocol (DHCP), if a dedicated (private) control network ● Using static IP addressing, if a nondedicated (public) control network through the ●...
  • Page 68 1. While the display is flashing, press the button until the switch ID (A through J) shows on the top character of the LED display. When the correct letter shows, stop. It will flash a few times (5 seconds) then stop. The next character down begins to flash. 68 Installing and Configuring the Avaya S8500 Media Server...

  • Page 69: Using Static Addressing

    Programming the IPSI circuit packs Setting the cabinet number The number to program is the cabinet number not the port network number. If you have more than one IPSI in a cabinet, they all have the same cabinet number. 1. While the first digit of the number is flashing, press the button until the correct tens digit (0 through 6) shows on the display.

  • Page 70: Clearing The Arp Cache

    IP address and your computer cannot connect, then you may need to clear the cache. 1. On your laptop computer click Start > Run to open the Run dialog box. 2. Type command and press Enter to open a MS-DOS Command Line window. 70 Installing and Configuring the Avaya S8500 Media Server...

  • Page 71: Logging Into The Ipsi

    Programming the IPSI circuit packs 3. Type arp -d 192.11.13.6 and press Enter to clear the Address Resolution Protocol (ARP) cache in the laptop. This command responds with one of the following: The command line prompt when the cache has been cleared. ●...

  • Page 72: Setting The Vlan And Diffserv Parameters

    Setting the VLAN and diffserv parameters The following steps sets the VLAN and diffserv parameters. 1. Log back in as craft. 2. Enter show qos to display the quality of service values. 72 Installing and Configuring the Avaya S8500 Media Server...

  • Page 73: Resetting The Ipsi

    Programming the IPSI circuit packs 3. If necessary, use the following commands to set the VLAN and diffserv parameters to the recommended values shown. Note: Use Help to obtain syntax guidelines for these commands. Note: Enter set vlan priority 6 ●...
  • Page 74 IPSI. See Clearing the ARP cache on page 70. 4. Repeat for each IPSI circuit pack. 74 Installing and Configuring the Avaya S8500 Media Server...

  • Page 75: Verifying Connectivity To Media Server

    2. Select Query All and click View IPSI Version. 3. Verify the firmware release for each TN2312BP IPSI. If an upgrade is required, follow the procedures in Upgrading Software and Firmware—Avaya S8500 Media Server (555-245-111), Upgrading IPSI Firmware. Issue 3.1 June 2005...

  • Page 76: Enabling Control Of Ipsis

    3. Press Enter to effect the changes. Verifying license status These steps verify the license status. 1. Under Security, click License File and verify that the license mode is now normal. 76 Installing and Configuring the Avaya S8500 Media Server...

  • Page 77: Reusing A Tn2312Ap/Bp Circuit Pack

    DHCP or static addressing. You must erase the existing programming before reprogramming it. Failure to do this may result in serious network problems. For information on erasing the programming, go to the Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers (03-300432). Issue 3.1 June 2005...
  • Page 78 Connecting to the IPSIs 78 Installing and Configuring the Avaya S8500 Media Server...

  • Page 79: Chapter 6: Completing The Installation Administration

    Chapter 6: Completing the installation administration This section covers the following tasks: Verifying translations on page 79 ● Setting daylight savings time rules on page 80 ● Setting locations (if necessary) on page 81 ● Verifying date and time on page 82 ●...

  • Page 80: Setting Daylight Savings Time Rules

    You can change any rule except rule 0 (zero). You cannot delete a daylight Note: savings rule if it is in use on either the Locations or Date and Time screens. 3. When done, press Enter to effect the changes. 80 Installing and Configuring the Avaya S8500 Media Server...

  • Page 81: Setting Locations (If Necessary)

    Setting locations (if necessary) Setting locations (if necessary) After you set the daylight savings rules, you must set the locations for all media gateways (cabinets). It is possible to have media gateways in different time zones. 1. Type change locations and press Enter. change locations Page 1 of...

  • Page 82: Verifying Date And Time

    2. Select the server alarms to be cleared and click Clear. 3. Resolve any major alarms using SAT commands and a terminal emulation application, such as Native Configuration Manager or MS HyperTerminal. 82 Installing and Configuring the Avaya S8500 Media Server...

  • Page 83: Backing Up Files To The Compact Flash Media

    Note: reliability, enhanced durability, and extreme endurance. For these reasons Avaya recommends the use of an industrial grade compact flash. To read more about the industrial grade compact flash, see the Hardware Guide for Avaya Communication Manager (555-245-207). Note: You must format the compact flash media before writing to it.

  • Page 84: Telneting To Media Server

    3. At the prompt, type almenable -s y and press Enter. 4. Type almenable and press Enter. Verify that the SNMP alarm origination is enabled. If used, verify that alarm origination via modem is still enabled. 5. Log off. 84 Installing and Configuring the Avaya S8500 Media Server...

  • Page 85: Registering The System

    Registering the system Registering the system Follow the existing process and procedures to register the media server. Before leaving the site Let customers know what the default LAN security settings are; they may want to change them after installation. Make sure they are aware that if the following items are not enabled, they will not have remote access to the media server: telnet—no Telnet access ●...
  • Page 86 Completing the installation administration 86 Installing and Configuring the Avaya S8500 Media Server...

  • Page 87: Chapter 7: Installing The Media Gateways

    Chapter 7: Installing the media gateways In a new installation, the Avaya S8500 Media Server works with only the Avaya G650 Media Gateway. In a migration the media server works with the following Avaya Media Gateways: MCC1 ● SCC1 ●...
  • Page 88 Installing the media gateways 88 Installing and Configuring the Avaya S8500 Media Server...

  • Page 89: Chapter 8: Testing The Media Server Installation

    ● testing the IPSI circuit packs. ● In addition, it provides information on the LED status indicators for the media servers, Avaya Ethernet switch(es), uninterruptible power supplies (UPSs), and different circuit packs. See indicators on page 91.

  • Page 90: Testing The License File

    Figure 9: Sample test results screen for test license. Figure 9: Sample test results screen for test license test license TEST RESULTS Port Maintenance Name Alt. Name Test No. Result Error Code LIC-ERR 1484 PASS 90 Installing and Configuring the Avaya S8500 Media Server...

  • Page 91: Led Indicators

    LED indicators LED indicators See the Maintenance Alarms for Avaya Communication Manager 3.0, Media Gateways and Servers (03-300430) for detailed alarm and LED descriptions. If a maintenance object begins to fail some periodic tests, the media server generates an alarm.

  • Page 92: Avaya S8500 Media Server Leds

    Avaya S8500 Media Server LEDs For information on the various LEDs, see Figure 10: Front of the Avaya S8500 Media Server. Figure 10: Front of the Avaya S8500 Media Server h2ms85bf KLC 091704 Table 5: Description of controls and LEDs Control/LED...
  • Page 93 LED there is activity between the media server and the network. The Avaya S8500 Media Server has five LEDs on the front and four LEDs in the back. The following is a brief description of the function of each LED: Ethernet 1 link (GREEN): Lights when the speed of the Ethernet LAN is 1000BASE-T.

  • Page 94: Avaya Ethernet Switch Leds

    Link aggregation group for trunking PoE (PWR Power over Ethernet status versions only) See the documentation shipped with the Ethernet switch for the interpretation of the on/off/ blinking states of the LEDs. 94 Installing and Configuring the Avaya S8500 Media Server...

  • Page 95: Avaya S8500 Media Server Leds

    LED indicators Avaya S8500 Media Server LEDs LEDs on the Avaya S8500 Media Server are described in Figure 12: Front of the Avaya S8500 Media Server. Figure 12: Front of the Avaya S8500 Media Server h2ms85bf KLC 091704 Table 7: Description of controls and LEDs...
  • Page 96 LED there is activity between the media server and the network. The Avaya S8500 Media Server has five LEDs on the front and four LEDs in the back. The following is a brief description of the function of each LED: Ethernet 1 link (GREEN): Lights when the speed of the Ethernet LAN is 1000BASE-T.

  • Page 97: Uninterruptible Power Supply Leds

    LED indicators Uninterruptible power supply LEDs The Powerware uninterruptible power supply (UPS) front panel has the LEDs shown in Figure 14: LEDs on Powerware 9125 UPS. Figure 14: LEDs on Powerware 9125 UPS ledlups KLC 030102 Figure notes: 1. Normal mode indicator 5.
  • Page 98 2. Green LED 7. Network Control RJ45 connector 3. Amber LED 8. 4-character LED display 4. Yellow LED (Tone Clock status) 9. Pushbutton switch 5. Emergency Transfer LED 10. Slot for maintenance cable 98 Installing and Configuring the Avaya S8500 Media Server...
  • Page 99 LED indicators Figure 16: LED display on the IPSI circuit pack—static address Figure notes: 1. IPSI has a static IP address 2. IPSI has connectivity and an IP address The display also indicates connectivity (see Figure 17: LED display indicating connectivity status—DHCP address on page 100).
  • Page 100 Testing the media server installation Figure 17: LED display indicating connectivity status—DHCP address Connectivity status IPSI is connected to media server IPSI has an IP address Laptop computer is connected to IPSI services port 100 Installing and Configuring the Avaya S8500 Media Server...

  • Page 101: Appendix A: Accessing The Media Server

    You can access the media server either directly or remotely over the customer’s network or over a modem. Connecting directly and remotely over the customer’s network are the preferred methods. Remote access over a modem is for Avaya maintenance access only. This section covers the following sections:...
  • Page 102 The network connection for the computer is IP address: 192.11.13.5 ● Subnet mask: 255.255.255.252 ● Figure 18: Services laptop computer connected directly to the S8500 Media Server cadlsrv3 KLC 093004 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2.
  • Page 103 Connecting to the media server directly Figure 19: Services laptop computer connected directly to the S8500 Media Server 100-127 -, 3,0A, 50/60 Hz 200-240 -, 1,5A, 50/60 Hz PCI 2 LINK TX/RX LINK TX/RX 133 MHz/64 Bit, 100 MHz/64 Bit...

  • Page 104: Connecting To The Media Server Remotely Over The Network

    You can access the media server through an analog modem. The remote connection requires a data speed of at least 33.5 kilobits per second. On the S8500 Media Server, you access the media server through the remote maintenance board installed in the media server. For information on accessing the SAMP, see the Avaya Server Availability Management Processor User Guide (03-300322).

  • Page 105: Setting Up A Dial-Up Connection

    Connecting to the media server remotely over a modem Setting up a dial-up connection To use a computer modem, you first must set it up through your dial-up connection. 1. Launch the dial-up connection program, which varies depending on your operating system. Generally, you can access them through My Computer or Control Panel folders.

  • Page 106: Accessing The Maintenance Web Interface

    HyperTerminal are the only terminal emulation programs supported. Establish a network connection to the media server using either the IP address or the DNS host name. Use port 5023 for this connection. When prompted, log in. 106 Installing and Configuring the Avaya S8500 Media Server...

  • Page 107: Logins

    Logins Initial configuration and upgrades by an Avaya field tech or business partner requires a services login, such as craft or dadmin. If an Avaya field tech, you can use a unique password assigned to that customer’s system. After installing the Avaya authentication file, Avaya Communication Manager has a password for the craft login that is unique to the customer’s system and available when connected directly...

  • Page 108: Browser Settings

    3. In the LAN Settings box (lower righthand), click Advanced 4. In the Exceptions box after the last entry, type: 192.11.13.6 5. Click OK, then OK, then OK again to close all the dialog boxes. 108 Installing and Configuring the Avaya S8500 Media Server...

  • Page 109: Connecting Remotely Through The Network

    Browser settings Connecting remotely through the network When connected through a proxy server, a connection session to a media server tends to time out. To avoid having the media server time out during a session, add the media servers’ host names or IP addresses to the list of host names and IP addresses.
  • Page 110 Accessing the media server 110 Installing and Configuring the Avaya S8500 Media Server...

  • Page 111: Appendix B: Troubleshooting An Installation

    Installing the media server hardware on page 111 ● Configuring the media server hardware on page 112 ● Installing the license and Avaya authentication files on page 114 ● Installing the media server hardware The media server hardware includes the Media server(s) ●...

  • Page 112: Configuring The Media Server Hardware

    Cannot ping media server from - Make sure that in the LAN security settings that "input to customer’s network server" for icmp is enabled. 112 Installing and Configuring the Avaya S8500 Media Server...
  • Page 113 Configuring the media server hardware Problem Solution Cannot access media server - Make sure in the LAN security settings that "input to remotely server" are checked for telnet (Linux commands), https (Web access), and def-sat (SAT commands access). The LAN security settings can be changed on the Web interface with a direct connection to the media server.

  • Page 114: Installing The License And Avaya Authentication Files

    - May be in No License Mode because 30-minute timer commands has lapsed. In a SAT session, type reset system 1 and press Enter to reset the 30-minute clock. ASG does not work - Re-install Avaya authentication files. 114 Installing and Configuring the Avaya S8500 Media Server...

  • Page 115: Index

    ..Avaya C363T or C364T Ethernet switch ....IPSI information ....

  • Page 116: Installing And Configuring The Avaya S8500 Media Server

    ..... testing ....reset media server light emitting diodes. See LEDs. 116 Installing and Configuring the Avaya S8500 Media Server...
  • Page 117 ....verifying troubleshooting S8500 Media Server ... . . media server installation .
  • Page 118 Index 118 Installing and Configuring the Avaya S8500 Media Server...

Table of Contents