Speco N8NRE User Manual page 123

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FAQ
cameras occupy the 8 network resources from CH1 to CH8 and 4 PoE resources from CH9 to CH12 which otherwise would have been occupied by
connecting the IP cameras directly. In this situation, if you directly connect one IP camera to PoE5, PoE6, PoE7 or PoE8, the IP camera will be displayed
in the camera list automatically; if you connect it to PoE1, PoE2, PoE3 or PoE4, it won't be displayed in the camera list and will show a resource
conflict; if you need to connect it to PoE1, PoE2, PoE3 or PoE4, you should first delete the IP camera which occupies the PoE port resource and then
reconnect your camera to the PoE port.
Take an 8 CH NVR with 8 PoE ports as another example. The resource distribution of the 8 CH IP cameras is shown in the picture below and the
addition rules of the IP cameras are similar to the rules mentioned above. Please refer to above for details.
b.
Please make sure that the internal Ethernet port and an IP camera which directly connects to a PoE port through the ONVIF protocol are in the
same network segment, or you will fail to add the camera.
Log into the IP camera's Web client and then enable DHCP (to obtain an IP address automatically); or manually change the IP address of the IP
camera to put it in the same network segment as the internal Ethernet port.
c.
Check whether the number IP cameras exceeds the maximum allowed.
If the number of IP cameras exceeds the maximum allowed, the system will alert you that the IP camera count is exceeds the limit.
Q7. Why do I have no image output on an IP camera directly connected to the PoE port of my NVR using the ONVIF protocol, even though it's
shown on the camera list?
Please make sure the username and password of the IP camera are correct. The IP camera's username and password can be modified through the
two ways mentioned below.
① Click "Edit Camera" in the Camera module of the setup panel to go to the interface shown below. Click
password of the IP camera (enter the correct username and password of the IP camera in the popup window and then click "OK").
② Go to the live view interface and then click
Q8. Why is my system not recording?
a.
Make sure the HDD was formatted prior to use.
b.
The recording schedule has not been set in manual record mode. Please refer to 7.1.2 Schedule Settings for details.
c.
It's possible your HDD is full and the NVR is not able to record. Check HDD information from Disk Management and if required, please enable
the recycle function (please see 7.1.3 Advanced Configuration for details).
d.
There is no disk in the disk group, so please add at least one disk to the group. Refer to 7.4.2 Storage Mode Configuration for details.
e. The HDD could have gone bad. Confirm with Speco Technologies technical support and follow the instructions to replace the HDD.
Q9. Fail to access the NVR remotely through IE.
a.
Note that Internet Explorer is no longer supported by Microsoft and it's recommended to use another browser such as Chrome, Edge, Firefox,
etc.
b.
Please make sure the IE version is IE8 or above.
c.
Please check whether the PC has enabled the firewall or installed the antivirus software. Please try to access the NVR again after you disable
the firewall and stop the antivirus software.
d.
Allow & block list may have been set in Account and Authority settings. The PC of which the IP address is in the block list or out of the allow
in the preview window of the IP camera to edit the IP camera's username and password.
118
NVR User Manual
to modify the username and

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